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Most Recent Questions
Recent Question:
my s4 updated to 4.4.2 but emails no longer sync. Please help
Recent Question:
How do I get videos off My phone and onto my computer -it only seems to take the photos
Recent Question:
how do I remove the Weather information from my screen
Recent Question:
how do I change call sounds?
Recent Question:
Can the camera shutter on the Galaxy s4 Mobilephone be turned to silent?
Questions with Most Recent Answers
Question:
How do I add a picture to my contacts
Question:
Does the Galaxy Xcover2 have a space for an SD card?
Question:
my s4 updated to 4.4.2 but emails no longer sync. Please help
Question:
Is the phone 4G ready?
Question:
How do I get videos off My phone and onto my computer -it only seems to take the photos

Customer Questions & Answers for
Galaxy S

Samsung GALAXY S
Customer Questions & Answers:
149 Questions
 | 
43 Answers
Overall Rating:
3.527 out of 5
3.5
out of
5
(55 Reviews)55

Questions & Answers for samsung Galaxy S

Question

where is the sim card located on the galaxy s phone?

asked 2 years, 11 months ago
jrrl
on Galaxy S
-2points
0out of 2found this question helpful.
2 answers
Answers
answer 1
my mobile Samsung galaxy s GT-19000, but its camera result not bright fade not bright who to resolve this
answered 3 months ago
mnyasin
+1point
1out of 1found this answer helpful.
answer 2
If you take the back off of the phone you'll see it's just above the battery.
answered 2 years, 10 months ago
Kenny
Manchester
+2points
3out of 4found this answer helpful.
Question

Micro sdhc?

Can i use micro sdhc in the galaxy? or just micro sd?
asked 3 years, 6 months ago
iael18
Scotland
on Galaxy S
+2points
2out of 2found this question helpful.
1 answer
Answers
answer 1
Hi,
Yes you can, SDHC is always better! Best try Class 10! I have Micro SDHC 16GB class 10, no problems with it!
answered 3 years, 5 months ago
bogiboss
0points
0out of 0found this answer helpful.
Question

How can I transfer my text messages to my laptop for storage?

I think I can get an app to send one at a time by e-mail, but I want to transfer them all on to the laptop. This was easy with my N95 but the Samsung Kies thing has no mention of e-mails,only music and pictures. Fine, but I want to move my text messages as well. Is there a way? This is my only problem with and criticism of this great phone.
asked 3 years, 2 months ago
Neil
on Galaxy S
0points
1out of 2found this question helpful.
1 answer
Answers
answer 1
Hi Neil, Unfortunately Samsung Kies does not have a SMS backup feature and this is just a limitation of the software.
answered 3 years, 1 month ago
Samsung customer service
+1point
1out of 1found this answer helpful.
Question

Can you still add phone numbers to reject list ?

Does it still have the function to block unknown and un wanted callers as i find this very helpful
asked 3 years, 2 months ago
pjkj
liverpool
on Galaxy S
0points
1out of 2found this question helpful.
1 answer
Answers
answer 1
Hi, The Samsung Galaxy S does come with the feature to block numbers.
answered 3 years, 1 month ago
Samsung customer service
-1point
0out of 1found this answer helpful.
Question

how do i transfer my photos to my laptop is it a special driver please

asked 3 years, 1 month ago
robbo
brighton sx
on Galaxy S
-2points
2out of 6found this question helpful.
1 answer
Answers
answer 1
Using a Windows PC, I connected via USB lead & just copied using Windows Explorer.

I have also copied to an SD card and connected that to an SD card reader on my PC. This second option will work with a Mac etc.
answered 3 years, 1 month ago
Redactant
London
-7points
2out of 11found this answer helpful.
Question

How do I copy text messages to SIM or SD?

My Samsung Tab allowed me to copy text messages (SMS) to the SIM card.

How do I copy text messages to a SIM or (preferably) an SD card on the Galaxy S?
asked 3 years, 1 month ago
Redactant
London
on Galaxy S
+4points
4out of 4found this question helpful.
1 answer
Answers
answer 1
Hi, we have checked the user manual for this model and this feature does not appear to be supported.
answered 3 years ago
Samsung customer service
+1point
2out of 3found this answer helpful.
Question

where do i put the sd card

asked 2 years, 11 months ago
1nonly
pdx oregon
on Galaxy S
+3points
3out of 3found this question helpful.
1 answer
Answers
answer 1
Take the back off of the phone. It's above the battery to the left of where the sim card is.
answered 2 years, 10 months ago
Kenny
Manchester
0points
0out of 0found this answer helpful.
Question

hi how do i update my samsung galaxy s to a newer version?

asked 2 years, 9 months ago
liam m
ipswich,suffolk
on Galaxy S
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
To ensure the software in your Galaxy S phone is up to date, please connect to our KIES software which will prompt you if an upgrade is available.www.samsung.com/uk/kies
answered 2 years, 9 months ago
Samsung Service
0points
2out of 4found this answer helpful.
Question

Resetting ?

How do i reset a locked phone? As someone set a code on mine, and i used the twenty attempts, and i have no idea what my google account is..
asked 2 years, 9 months ago
aleex
on Galaxy S
+2points
3out of 4found this question helpful.
1 answer
Answers
answer 1
Please visit the Google mail site and reset your account details. Alternatively please take the phone along with your receipt to your nearest service centre where a chargeable reset can be performed.
answered 2 years, 9 months ago
Samsung Service
-3points
0out of 3found this answer helpful.
Question

can i use a stylus pen on my Galaxy s2 instead of my finger

asked 2 years, 8 months ago
mapmanning
london
on Galaxy S
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there.

With the technology the screen uses, you must make direct contact with your finger-a stylus will not work.
answered 2 years, 8 months ago
Samsung Customer Support
0points
1out of 2found this answer helpful.
Question

Voice mail set up for Samsung galaxy s2 it just goes through to the previous owner please help

How to set up voice mail. And to personalize my phone with my own name and remove previous owners mame
asked 2 years, 8 months ago
Yvonne
Birmingham
on Galaxy S
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We would suggest performing a factory data reset on the device: Applications - Settings - Privacy - Factory data reset. You will then be able to setup the phone with your information.
answered 2 years, 8 months ago
Samsung Service
0points
0out of 0found this answer helpful.
Question

Where can I get the original Samsung gingerbread 2.3.3 software for the Galaxy S?

Need to put my phone back to its original configuration and want to know where I can find the original Android software that came with the phone since upgrading to 2.3.5/2.3.6 gives me the com.android.phone error every so often. This renders the phone dead and then recovers, but it's getting annoying now and I don't think it used to do this on 2.3.3. Many thanks.
asked 2 years, 8 months ago
millanaise
London, England
on Galaxy S
+2points
2out of 2found this question helpful.
1 answer
Answers
answer 1
We are sorry to hear of the problems you are having with this device. All firmware released via our Samsung KIES software is fully tested and should not cause issues like this. We would recommend you perform a factory data reset on the device, which will hopefully resolve the issue. Please back up all data and do the following: Applications - Settings - Privacy - Factory Data Reset. If this fails one of our service centres will be able to re-flash an older firmware version, just visit them with your receipt and ID. Details of your nearest service centre can be found here: http://www.samsung.com/uk/support/location/supportServiceLocation.do?page=SERVICE.LOCATION Please note a charge may apply if the device is out of warranty.
answered 2 years, 8 months ago
Samsung Service
-2points
0out of 2found this answer helpful.
Question

My phone is showing a missed call with a symbol on the right hand side of the log showing a telephone with a head in a square. What is this?

asked 2 years, 8 months ago
LoobyLoo70
England
on Galaxy S
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
We are unsure what this symbol would be, it is most probably associated with one of your installed programs. We would suggest searching online for "Android icons" to see if you can find the symbol and its meaning.
answered 2 years, 8 months ago
Samsung Service
+2points
2out of 2found this answer helpful.
Question

When will Android 4.0 be available for my Samsung Galaxy s?

asked 2 years, 8 months ago
DAVEYW
UK
on Galaxy S
+2points
2out of 2found this question helpful.
1 answer
Answers
answer 1
Currently there are no plans to upgrade this device to Android 4.0, this is due to hardware limitations. For the latest information on compatible devices, please keep checking the news feed on our website: www.samsung.com/uk/news
answered 2 years, 8 months ago
Samsung Service
-1point
0out of 1found this answer helpful.
Question

How to move pictures, contacts and messages from the handset to the sim

I'm upgrading and don't want to lose data on the handset
asked 2 years, 8 months ago
Lindyloo
London
on Galaxy S
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
It is not possible to store all this information on the SIM, only contact information and messages can be stored there. You can however back this data up for use in another Android device by doing the following: Contacts - Menu - Import/Export - Import to SD card or SIM card. Messages can be moved by long pressing on the message and selecting "Copy to SIM" .Pictures can then be moved to your SD card by copying them over via the Myfiles folder in the Applications menu.
answered 2 years, 8 months ago
Samsung Service
-1point
0out of 1found this answer helpful.
Question

why can I not download BBC Iplayer or ITV Iplayer

Whenever I try to download the BBC Iplayer or ITV Iplayer I get "your phone is not compitable
asked 2 years, 8 months ago
vickyf
Oxfordshire
on Galaxy S
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
These applications are provided by the companies in question, we would kindly ask that you direct this question to each of them to see if this application is available.
answered 2 years, 8 months ago
Samsung Service
0points
0out of 0found this answer helpful.
Question

frozen screen

Hi,

I was updating my Galaxy S GT I9000 with the current firmware and on reboot the screen has frozen to the black background with 'Galaxy S GT-I9000 Samsung' in white text.

I have removed and reinserted the battery but the screen remains the same, I also tried holding the power button and that doesn't work either. Please help!
asked 2 years, 8 months ago
Nemo
on Galaxy S
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Can you please connect the device back up to our Samsung KIES software and go to Tools - Emergency firmware recovery and follow the onscreen instructions.
If you are still having problems, please contact our support team who will try their best to assist you. 0330 726 7864
answered 2 years, 7 months ago
Samsung Service
+2points
2out of 2found this answer helpful.
Question

I forgot my pattern to my phone and my phone is lock

asked 2 years, 7 months ago
Angel
on Galaxy S
0points
1out of 2found this question helpful.
1 answer
Answers
answer 1
Hi Angel, can you please follow the onscreen instructions on the device to enter your Google password and reset the pattern lock. For further assistance on resetting your Google account, we would kindly ask that you contact the support team at Google.
answered 2 years, 7 months ago
Samsung Service
0points
1out of 2found this answer helpful.
Question

how do i set my music to the ringtone?

asked 2 years, 7 months ago
lindz
on Galaxy S
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Within the music application, please press the menu key and select "Set as" - "Phone ringtone". Please note this function may have been removed by your network provider.
answered 2 years, 7 months ago
Samsung Service
+3points
3out of 3found this answer helpful.
Question

how do i upgrade the android market

asked 2 years, 7 months ago
mike
on Galaxy S
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Mike, when Android Marketplace is opened a pop up should appear asking you to agree to a set of terms and conditions, the Market will then be renamed as Google Play. If this has not happened for you, we would advise contacting Google support who will try to assist you further.
answered 2 years, 7 months ago
Samsung Service
-2points
1out of 4found this answer helpful.
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