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Most Recent Questions
Recent Question:
Is the HDMI port in or out or both on your 'all in one' notebooks?
Recent Question:
I typed in my email and password but then it said "you must be online the first time to complete your account setup" What does that mean
Recent Question:
Wacom stylus compatibility
Recent Question:
At the announce there was a model with sim card slot. When wil this model be available ?
Questions with Most Recent Answers
Question:
I typed in my email and password but then it said "you must be online the first time to complete your account setup" What does that mean
Question:
Is the HDMI port in or out or both on your 'all in one' notebooks?
Question:
Wacom stylus compatibility
Question:
At the announce there was a model with sim card slot. When wil this model be available ?

Customer Questions & Answers for
samsung Samsung ATIV Smart PC Pro

 
Customer Questions & Answers:
34 Questions
 | 
26 Answers
Overall Rating:
3.333 out of 5
3.3
out of
5

Questions & Answers for samsung Samsung ATIV Smart PC Pro

Question

Hi, how much extra storage can it take in form of SD or something else (excluding USB)? Thanks,

asked 1 week, 1 day ago
Rich
UK
on Samsung ATIV Smart PC Pro
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answer 1
Hi Rich,

The Samsung ATIV Smart PC Pro has an additional 64GB Solid State Drive extra storage. Hope this helps.
answered 6 days ago
Jessica Thomas
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0out of 0found this answer helpful.
Question

Hi, whats the total weight including battery?

asked 1 week, 1 day ago
Rich
UK
on Samsung ATIV Smart PC Pro
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1 answer
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answer 1
Hi Rich,

The total weight on the Samsung ATIV Smart PC Pro is 0.888kg (1.95lbs). Please check out this link for more information on Tech Specs http://www.samsung.com/uk/consumer/pc-peripherals/tablet-pc/tablet-pc/XE700T1C-A01UK. Hope this helps.
answered 6 days ago
Jessica Thomas
0points
0out of 0found this answer helpful.
Question

Hi, can the 64 GB eMMC changed into something larger?

asked 1 week, 1 day ago
Rich
UK
on Samsung ATIV Smart PC Pro
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1 answer
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answer 1
Hi Rich, Samsung eMMC memory densities range from 4GB to 64GB. Hope this helps.
answered 6 days ago
Dominique Francis
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Question

Keyboard not working - ACTIV Smart 11 tablet

The keyboard/touchpad on the docking station is not working. The power supply is connected to the keyboard and the tablet indicates it is charging.
I have tried reseating the tablet into the docking station several times.
Is there anything else I should try?
asked 1 month, 2 weeks ago
Martin
UK
on Samsung ATIV Smart PC Pro
+1point
1out of 1found this question helpful.
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1 answer
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answer 1
Hi Martin,

Due to the nature of this enquiry, please contact your nearest repair centre to get your ACTIV Smart 11 tablet serviced by an egineer http://www.samsung.com/uk/support/servicelocation/. Hope this helps.
answered 1 month, 1 week ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Screen Freezing

I have recently purchased this laptop/tablet.
I find the touch screen regularly freezes particularly when typing. Is this a regular fault that has a software fix? to remedy I switch off and back on and it works again. Any suggestions?
thanks
Tim
asked 1 month, 3 weeks ago
Tim Barnes
UK
on Samsung ATIV Smart PC Pro
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1 answer
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answer 1
Hi Tim, I'm sorry to hear this. Please check out this link to download the latest firmware update. If this does not fix the issue, I would advise that you dowload the PC recovery program software that will complete a full back up of your hard drive and restore the machine back to factory settings. http://www.samsung.com/uk/support/model/XE700T1C-A05UK. Hope this helps.
answered 1 month, 2 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

sw update fails to autodetect the model

I run sw update but all I get now is the option to download drivers for a different model.
I have an XE700T1C-A05UK and the drivers are listed in SW Update but it no longer automatically detects which machine its running on and I dont have the page of icons. Also I am not told about updates required.
What happened?
I have been installing Windows updates as they come along (running Win 8.1 now).
I have even tried downloading the latest SW Update from the Samsung website.
What happened?
asked 2 months ago
Iain
UK
on Samsung ATIV Smart PC Pro
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Question

xe700t1c-g03uk 128gb, network adapters problem. when windows start there is no wifi adapter and/or 3g adapter available.

several restarts is needed to make it working
asked 2 months, 2 weeks ago
robert
uk
on Samsung ATIV Smart PC Pro
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1 answer
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answer 1
Hi Robert, Due to the nature of this issue please check out this link to find the nearest service centre http://www.samsung.com/uk/support/servicelocation/. Hope this helps.
answered 2 months ago
Samsung E-Support
-3points
0out of 3found this answer helpful.
Question

I typed in my email and password but then it said "you must be online the first time to complete your account setup" What does that mean

asked 6 months ago
Nihaal
on Samsung ATIV Smart PC Pro
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1 answer
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answer 1
Hi Nihaal,

To assist you further with this query we would require some more information.

Please get in touch with our IT technical team on 0330 726 7864.

Thanks
answered 6 months ago
Samsung E-Support
-2points
0out of 2found this answer helpful.
Question

Wacom stylus compatibility

Is the Wacom Bamboo stylus Feel carbon compatible with the Samsung ATIV smart PC pro?
asked 7 months ago
Steve
Liverpool, United Kingdom
on Samsung ATIV Smart PC Pro
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answer 1
Hi Steve,

Yes you can use a stylus on this unit.

Thanks.
answered 7 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Hi, could you please let me know if i can use a mose with on Samsung Ativ Smart PC

asked 6 months ago
kamenskyh
bath, uk
on Samsung ATIV Smart PC Pro
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2 answers
Answers
answer 1
It has a USB port. I plugged a mouse into mine and it worked fine.
answered 1 month, 3 weeks ago
Iain
+1point
1out of 1found this answer helpful.
answer 2
Hi,

Please contact a member of our IT team on 0330 726 7864 who will be able to advise you further on this.

Thanks
answered 6 months ago
Samsung E-Support
-3points
0out of 3found this answer helpful.
Question

Model Number: XE-700T1C-A04UK "Tablet pc" How much is the screen replacement?

asked 9 months ago
Olufemi Odusanya
on Samsung ATIV Smart PC Pro
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Question

What is the difference between the products?

What is the difference between the products with product numbers
XE700T1C-G03UK and XE700T1C-A05UK?
They have same processor, ram, screen... What's the difference
asked 9 months ago
urska
East Anglia, UK
on Samsung ATIV Smart PC Pro
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1 answer
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answer 1
Hi Urska,

These products are very similar. To view all the tech specs of both of these devices please input their model numbers in to the search bar on our website and select tech specs.

Thanks
answered 8 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

What is the most powerful ATIV you can do? We really need i7 and 8GB

We need a product demonstration system for our sales people and think the removable tablet action would benefit out product demonstration. The product requires AutoCAD and SQL server on the same laptop. The laptop would need 8GB ram and ideally i7 processor

Regards
asked 10 months ago
Paul Roullier
on Samsung ATIV Smart PC Pro
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Question

fix missing icons to desktop

asked 10 months ago
goatsung6
on Samsung ATIV Smart PC Pro
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1 answer
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answer 1
Hi,

Due to the nature of your query we recommend you contact our technical support team on 0330 726 7864 as we require further information from you.

Thanks.
answered 9 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Samsung Recovery Solution 6 Install Help

I downloaded Samsung Recovery Solution 6 from the SW Updater but it bays a newer version is installed. I don't have any previous versions installed. How can I install version 6? Running windows 8.1 Pro
asked 10 months ago
Anonymous
on Samsung ATIV Smart PC Pro
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1 answer
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answer 1
Hi,

We require more information in order to help you with this query. Please contact a member of our technical support team on 0330 7267864.

Thanks
answered 10 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Can I add android 4.2 operating system as an additional and alternative to windows 8 in my samsung ativ smart pc

asked 1 year, 1 month ago
saffro
Ireland
on Samsung ATIV Smart PC Pro
+1point
1out of 1found this question helpful.
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answer 1
Hi Saffro,

This is a windows tablet and does not support android.

Thanks
answered 1 year ago
Samsung E-Support
-2points
0out of 2found this answer helpful.
Question

can the on board system memory be upgraded to 8GB?

11.6” ATIV Tab 7 64GB SSD XE700T1C
asked 11 months ago
bruno
on Samsung ATIV Smart PC Pro
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answer 1
Hi Bruno,

No the maximum supported ram is installed out of the box.

Thanks
answered 11 months ago
Samsung E-Support
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Question

Is this still available in market, or is this end of life already?

asked 11 months ago
SKES
on Samsung ATIV Smart PC Pro
-1point
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answer 1
Hi SKES,

This should still be available from high street and online retailers.

Thanks.
answered 11 months ago
Samsung E-Support
0points
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Question

Ubuntu certified?

I see "Ubuntu certified hardware" block on this page: http://www.samsung.com/uk/business/business-products/notebook-pc/smart-pc/XE700T1C-H01UK?subsubtype=series-7
But can not find confirmation on Ubuntu site. Please confirm this.
asked 1 year, 1 month ago
V0Vka
on Samsung ATIV Smart PC Pro
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Question

does the XE700T1C include a bios based soft keyboard?

Does the tablet included a soft keyboard so that a TPM pin can be entered at boot time to unlock a bitlocker drive before windows is booted?
asked 1 year, 1 month ago
Anonymous
on Samsung ATIV Smart PC Pro
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