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Most Recent Questions
Recent Question:
Can you use a dongle with this?
Recent Question:
is my chromebook able to support a download that requires mac os 10 X 10.3.0 so i can create a photobook on a site i found
Recent Question:
Can you run Microsoft office on this product?
Recent Question:
Can you use chromebook to stream Broadband video channels to a TV?
Questions with Most Recent Answers
Question:
Can you use a dongle with this?
Question:
is my chromebook able to support a download that requires mac os 10 X 10.3.0 so i can create a photobook on a site i found
Question:
Can you run Microsoft office on this product?
Question:
Are you able to connect your samsung phones and tabs to the chromebook?

Customer Questions & Answers for
samsung 12.1" XE550C22 Series 5 Chrome-based PC

 
Customer Questions & Answers:
21 Questions
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13 Answers
Overall Rating:
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Questions & Answers for samsung 12.1" XE550C22 Series 5 Chrome-based PC

Question

Can you use a dongle with this?

need to use my chromebook where there is no internet wifi
asked 7 months ago
FredB
london
on 12.1" XE550C22 Series 5 Chrome-based PC
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answer 1
Hi,

Yes you can use a Network Dongle to access the internet on this Chromebook.

Thanks.
answered 7 months ago
Samsung E-Support
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Question

is my chromebook able to support a download that requires mac os 10 X 10.3.0 so i can create a photobook on a site i found

asked 8 months ago
LMR627
on 12.1" XE550C22 Series 5 Chrome-based PC
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answer 1
Hi,

Unfortunately the Google Cromebooks will not support this type of download.

Thanks
answered 8 months ago
Samsung E-Support
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Question

key board playing up

I am very disappointed that my chrome book which I ordered on-line on 11/11/12 has started playing up, the key board stopped working today so I went out and bought a detachable keyboard to use with it. Then all of a sudden the laptop's keyboard's started to work and then 30 min later it stopped again so I am back to using the detachable keyboard. Can Samsung help? even though it is just over a year since I paid for it
asked 8 months ago
kalikome
edinburgh
on 12.1" XE550C22 Series 5 Chrome-based PC
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answer 1
Hi,

Due to the nature of the troubleshooting involved in resolving this issue for you, we recommend you contact a member of our IT technical support team on 0330 726 7864.

Thanks
answered 8 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

Can you run Microsoft office on this product?

asked 10 months ago
whoopdog
on 12.1" XE550C22 Series 5 Chrome-based PC
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1 answer
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answer 1
Hi Whoopdog,

No, Microsoft office software is not compatible with your Chrome-based PC. Your PC will be compatible with Google’s version of Microsoft Office.

Hope this helps,

Thanks
answered 10 months ago
Samsung E-Support
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Question

Can you use chromebook to stream Broadband video channels to a TV?

BT are not providing an App for smart TVs apparently when they launch their BT Vision sport channels. Therefore, looking at a small device that can act as a 'feed' to the TV as well as providing other uses.
asked 1 year, 3 months ago
Snowdrop
UK
on 12.1" XE550C22 Series 5 Chrome-based PC
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Question

do u need wifi to use it and open dotuments

wifi need to use it or save stuff like that
asked 1 year, 3 months ago
lewmid
holt
on 12.1" XE550C22 Series 5 Chrome-based PC
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Question

How do i download skype onto the chromebook?

asked 1 year, 4 months ago
ivan
on 12.1" XE550C22 Series 5 Chrome-based PC
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answer 1
Hi Ivan,

There is currently no version of Skype available for the chromebook but you may want to contact Skype for updates on a web based version.

Thanks.
answered 1 year, 4 months ago
Samsung E-Support
0points
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Question

Is there any way to adjust color

Output at night is very BLUE looking and hurts the eyes. I've turned down the brightness, but then everything white is gray
asked 1 year, 5 months ago
jerseykansan
Kansas
on 12.1" XE550C22 Series 5 Chrome-based PC
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1 answer
Answers
answer 1
Hi Jerseykansan,

You will need to consult with Google support on the colour adjustment on this model.

Thanks.
answered 1 year, 5 months ago
Samsung E-Support
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Question

can i use hauppage dvb-t2 with samsung 550 chromebook

asked 1 year, 5 months ago
abab
cheltenham
on 12.1" XE550C22 Series 5 Chrome-based PC
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answer 1
Hi Abab,

According to the minimum specifications for this device, http://www.pctvsystems.com/Products...< the device must be running a Microsoft OS from XP up until Window 8. The Chromebook runs Googles own OS so this will not work with their device.

Thanks.
answered 1 year, 5 months ago
Samsung E-Support
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Question

Can I connect an external DVD drive to my Chomebook?

Occasionally I might want to rip excepts from DVDs to include in presentations etc. I'd like to be able to achieve this without recourse to another computer.
asked 1 year, 5 months ago
Matt
on 12.1" XE550C22 Series 5 Chrome-based PC
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answer 1
Hi Matt,

For supported devices please contact Google as they produce Chrome OS.

Thanks.
answered 1 year, 5 months ago
Samsung E-Support
-2points
0out of 2found this answer helpful.
Question

i want to be able to use fire fox or internet explorer how ?

plz help
asked 1 year, 6 months ago
bobobobbobobo
on 12.1" XE550C22 Series 5 Chrome-based PC
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1 answer
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answer 1
Hi Bobobobbobobo,

Chrome OS is based on the Chrome browser and as such itis only possible to operate the Chrome browser on the unit. Firefox and IE are not compatible with Chrome OS.

Thanks.
answered 1 year, 6 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

can i connect to tv

my google is chrome 5and has no HDMI slot
asked 1 year, 6 months ago
allen
leicester uk
on 12.1" XE550C22 Series 5 Chrome-based PC
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answer 1
Hi Allen,

There is a mini VGA port on the chromebook, whereby you would need an adapter so you can plug a regular VGA connection into it.

Thanks.
answered 1 year, 6 months ago
Samsung E-Support
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Question

My chromebook crashes when entering sleepmode

every time my chromebook entering in sleepmode, crashes!!!!!!!! why?
and after i reset the laptop for restarting work with this, every time i'm very very tyred of this situation
asked 1 year, 8 months ago
ginzo
london
on 12.1" XE550C22 Series 5 Chrome-based PC
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Question

chromebook email accounts

Please can you tell me if i can have access to more than gmail on a chromebook? Can I use hotmail on it? Can i use a POP3 email account?
asked 1 year, 9 months ago
Woody
on 12.1" XE550C22 Series 5 Chrome-based PC
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Question

is chromebook series 5 an x86 architecture computer?

asked 1 year, 9 months ago
Kris
on 12.1" XE550C22 Series 5 Chrome-based PC
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Question

Are you able to connect your samsung phones and tabs to the chromebook?

I have a Galaxy S3 and Galaxy Tab2, is it possible to connect them to the chromebook through wifi direct etc?
asked 1 year, 9 months ago
Danza
on 12.1" XE550C22 Series 5 Chrome-based PC
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answer 1
If you sign in with the same Google ID on all of your devices, everything should be kept in sync wirelessly as its all cloud based. All your photos, videos, bookmarks, documents, music, books, movies, etc. I don't see the need of a direct wifi connection as Google stores all of your data for you, all you do is sign in to any device and access it.
answered 1 year, 3 months ago
MaxKappa
0points
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Question

How can i do a factory reset on my series 5 wifi chromebook?

asked 1 year, 10 months ago
Neil
Wales
on 12.1" XE550C22 Series 5 Chrome-based PC
+1point
1out of 1found this question helpful.
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Question

Will the series 5 3g chromebook accept other sims instead of the 3 network one?

asked 1 year, 10 months ago
n.p.t.austin
on 12.1" XE550C22 Series 5 Chrome-based PC
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Question

Can I use a mobile dongle with a wi-fi only enabled Series 5 Chromebook?

I am considering moving to Chrome OS.
As home I will be able to connect to my wi-fi broadband.
But when away, or possibly when at home, can I use a mobile network dongle to assess the web?
asked 1 year, 11 months ago
Clive
Surrey
on 12.1" XE550C22 Series 5 Chrome-based PC
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Question

Is it possible to change Chrome OS with Windows7?

Is it possible to change Chrome OS with Windows7?
asked 2 years ago
Kris
on 12.1" XE550C22 Series 5 Chrome-based PC
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answer 1
No, of you wan't Windows 7 buy a Windows laptop. Chromebook runs exclusively on Google's 'Chrome' software.
answered 1 year, 10 months ago
aniwales
Cardiff
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