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Most Recent Questions
Recent Question:
Is the HDMI port in or out or both on your 'all in one' notebooks?
Recent Question:
I typed in my email and password but then it said "you must be online the first time to complete your account setup" What does that mean
Recent Question:
Wacom stylus compatibility
Recent Question:
At the announce there was a model with sim card slot. When wil this model be available ?
Questions with Most Recent Answers
Question:
I typed in my email and password but then it said "you must be online the first time to complete your account setup" What does that mean
Question:
Is the HDMI port in or out or both on your 'all in one' notebooks?
Question:
Wacom stylus compatibility
Question:
At the announce there was a model with sim card slot. When wil this model be available ?

Customer Questions & Answers for
samsung 11.6" XE500T1C ATIV Smart PC

 
Customer Questions & Answers:
47 Questions
 | 
25 Answers
Overall Rating:
3.429 out of 5
3.4
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Questions & Answers for samsung 11.6" XE500T1C ATIV Smart PC

Question

my hand touch stopped working but pen works fine , when i go into f4 screen it works again but not when in windows8

Samsung ativ smart pc
asked 1 week, 1 day ago
michelle
london
on 11.6" XE500T1C ATIV Smart PC
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Question

my hand touch stopped working but pen works fine , when i go into f4 screen it works again but not when in windows8

Samsung ativ smart pc
asked 1 week, 1 day ago
michelle
london
on 11.6" XE500T1C ATIV Smart PC
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Question

my daughter put a pass word on my start up screen

I try everything it just will not let me log in
asked 1 month, 1 week ago
made son bates
manchester
on 11.6" XE500T1C ATIV Smart PC
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Question

Just bought, wont turn on

I just got the tablet in today and i go to turn it on and nothing. The blue light comes on that says the power is on, the tablet has been charged and even the camera indicator keeps coming on but nothing on the screen. Can some one please help?
asked 3 months, 1 week ago
broham
on 11.6" XE500T1C ATIV Smart PC
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1 answer
Answers
answer 1
Hi Broham,

I'm sorry to hear this. Have you tried to charging the tablet for a couple of hours? If so, it may be worth contacting your retailer for more information. Hope this helps.
answered 3 months ago
Samsung E-Support
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Question

Fn+ key do not work

all my Fn+key stop working , my keyboard back light is not working.

is there any explanation and a way to fix this
asked 4 months, 4 weeks ago
allan
china
on 11.6" XE500T1C ATIV Smart PC
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Question

Can microsoft office funtion with this ??

asked 7 months ago
Hanushrie
on 11.6" XE500T1C ATIV Smart PC
-1point
0out of 1found this question helpful.
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1 answer
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answer 1
Hi,

Yes you can install that programme on this device.

Thanks.
answered 7 months ago
Samsung E-Support
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0out of 0found this answer helpful.
Question

Is the HDMI port in or out or both on your 'all in one' notebooks?

asked 7 months ago
MB11
UK
on 11.6" XE500T1C ATIV Smart PC
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1 answer
Answers
answer 1
Hi,

This is a Micro HDMI out.

Thanks
answered 7 months ago
Samsung E-Support
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Question

can i instal win7 on xe500t1c?

asked 9 months ago
vlodi
london
on 11.6" XE500T1C ATIV Smart PC
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1 answer
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answer 1
Hi,

This device comes with Windows 8 pre- installed. However you can install Windows 7 to this PC if you would like.

Thanks
answered 9 months ago
Samsung E-Support
-2points
0out of 2found this answer helpful.
Question

How do I switch between keyboard and touchscreen keyboard

My laptop is randomly switching between the laptop keyboard mode to touchscreen. It is infuriating and I can find no reason why it is doing this or any help on how to switch it off.
asked 9 months ago
Anonymous
UK
on 11.6" XE500T1C ATIV Smart PC
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1 answer
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answer 1
Hi,

Due to the nature of your enquiry we recommend you contact a member of our IT technical support team on 0330 726 7864 where they will be happy to assist you with this.

Thanks
answered 9 months ago
Samsung E-Support
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Question

does this tablet support these features?

I have 3 questions.
1. Can it download music from iTunes?
2. Can it download ebooks? from any website? can I buy them and read them there?
3. Does it have the feature where they would read aloud for me? (read written material on tablet: articles, ebooks) <highlight and right click, *listen* comes up?>
asked 11 months ago
Miaa
on 11.6" XE500T1C ATIV Smart PC
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1 answer
Answers
answer 1
Hi,

Due to the nature of your query we recommend you contact our technical support team on 0330 726 7864 who can assist you further.

Thanks.
answered 11 months ago
Samsung E-Support
0points
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Question

Hello, I bought this model in the US and am looking for a charger for it. Where can I find it here in the UK?

asked 1 year ago
Som4321
on 11.6" XE500T1C ATIV Smart PC
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answer 1
Hi Som,

Please try http://store.samsung.com/uk

Thanks.
answered 11 months ago
Samsung E-Support
0points
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Question

office programs?

can office programs run on this pc? I mean office excel, word, powerpoint etc..
asked 1 year, 1 month ago
canavaroski90
turkey
on 11.6" XE500T1C ATIV Smart PC
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1 answer
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answer 1
Hi Canavaroski90,

Yes you can run Microsoft office on this PC.

Thanks.
answered 1 year ago
Samsung E-Support
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Question

does this unit have a GPS SYSTEM

asked 11 months ago
Mr T G ALKER
ENGLAND Lancashire
on 11.6" XE500T1C ATIV Smart PC
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Answers
answer 1
Hi,

No this device does not have GPS.

Thanks.
answered 11 months ago
Samsung E-Support
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Question

Can the card reader read a 64gb SDXC card?

asked 1 year ago
trotty
on 11.6" XE500T1C ATIV Smart PC
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1 answer
Answers
answer 1
Hi,

Please contact our sales team on 0330 726 746 who will be more than happy to help you with this query.

Thanks.
answered 11 months ago
Samsung E-Support
0points
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Question

Best Touch ULTRABOOK for internet and gaming?

A nice HD LED Screen ,WI-FI,BLUETOOTH (optional),good battery 10 h,good video card, 8gb(or less) RAM, good processor?
asked 1 year, 1 month ago
Timur
Uzbekistan,Tashkent
on 11.6" XE500T1C ATIV Smart PC
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1 answer
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answer 1
Hi Timur,

You will have to contact Samsung in your constituent country for advice on regional products.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

my touchscreen has stopped working

all other functions OK
asked 1 year ago
megan
on 11.6" XE500T1C ATIV Smart PC
+2points
2out of 2found this question helpful.
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1 answer
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answer 1
Hi Megan,

Please try using F4 on boot up and use the recovery console to complete a software only restore to correct this issue.

Thanks
answered 1 year ago
Samsung E-Support
0points
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Question

I cannot set up my 500T1C-A03

When I get to the 2nd screen to input my wireless key number, the slate keyboard or the keyboard doesn't work
asked 1 year ago
Feast Barbara
on 11.6" XE500T1C ATIV Smart PC
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1 answer
Answers
answer 1
Hi Feast Barbara,

Please call our I.T. support line on local rate 03307267864 for troubleshooting.

Thanks.
answered 1 year ago
Samsung E-Support
0points
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Question

when / if will the s planner be availble on this computer ?

i have had both s3 and s4 mobile phones and love my s planner, I bought the samsung computer so that i could link it. however i have now been told that the splanner is not available on my computer. Very frustrating as that was particularly why i chose samsung. and yes i was informed incorrectly by the salesperson that i would be able to do it !
asked 1 year ago
nixie66
london
on 11.6" XE500T1C ATIV Smart PC
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1 answer
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answer 1
Hi,

You can sync your S Planner to your computer by using the Kies Software.

If you are still having issues after this please contact our customer care team on 03307267864 where they will be more than happy to help.

Thanks.
answered 1 year ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How do I reset my Ativ Tab XE500 if there is already an account setup? I would like to setup a new account.

asked 1 year, 1 month ago
akalher
on 11.6" XE500T1C ATIV Smart PC
-1point
0out of 1found this question helpful.
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1 answer
Answers
answer 1
HI,

Please call our IT support team on local rate 03307267864 for support with this.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Can i use a SIM card with this device? There is a slot right beside the micro SD card slot, what's it for?

asked 1 year, 2 months ago
Ibro
Nigeria
on 11.6" XE500T1C ATIV Smart PC
0points
0out of 0found this question helpful.
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1 answer
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answer 1
Hi Ibro,

Please contact our partner company Samsung Nigeria for tech specs on your device.

Thanks.
answered 1 year, 2 months ago
Samsung E-Support
-6points
0out of 6found this answer helpful.
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