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Most Recent Questions
Recent Question:
I typed in my email and password but then it said "you must be online the first time to complete your account setup" What does that mean
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Wacom stylus compatibility
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At the announce there was a model with sim card slot. When wil this model be available ?
Recent Question:
hi have samsung tab 3 10.1 looking for keyboad
Questions with Most Recent Answers
Question:
I typed in my email and password but then it said "you must be online the first time to complete your account setup" What does that mean
Question:
Wacom stylus compatibility
Question:
At the announce there was a model with sim card slot. When wil this model be available ?
Question:
hi have samsung tab 3 10.1 looking for keyboad

Customer Questions & Answers for
samsung 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC

Combine the portability of a tablet with all the productivity of a PC. The Samsung ATIV Tab 3 features revolutionary convertible design, so you can use it as a tab or connect a Bluetooth keyboard and use the embedded S Pen to be creative and do so much more. Microsoft Office 2013 is preinstalled, so you have everything you need to work on the go, and thanks to Samsung Sidesync, you can easily and wirelessly connect to all your Samsung Galaxy devices.
Customer Questions & Answers:
29 Questions
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31 Answers
Overall Rating:
3.625 out of 5
3.6
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5

Questions & Answers for samsung 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC

Question

ATIV Tab 3 Windows 8OS and Office 2013

Is this the Windows RT package or is it the full Windows 8 with the full Office 2013 package? Can other Microsoft software packages and 3rd party software be downloaded to the Tablet?
asked 6 months ago
stax6557
Kirkcaldy, Fife, Scotland
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
-1point
0out of 1found this question helpful.
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3 answers
Answers
answer 1
Hi Stax6557,

This machine run Windows 8 32bit OS, for further specs please visit http://www.samsung.com/uk/consumer/...

Thanks.
answered 6 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
answer 2
It's full version of both Windows 8 and Office 2013, so yes, you can install your own software.
answered 6 months ago
Firenze
Netherlands
+2points
2out of 2found this answer helpful.
answer 3
It is the full Windows 8 - and full Office 2013 Homes & Student (ie no Outlook).

It is only the Tab that is available in the UK - you can't get the sleeve or keyboard and no one at Samsung is answering as to why not
answered 6 months ago
FHPDD
UK
+2points
2out of 2found this answer helpful.
Question

Are there different models of this tablet?

The pictures show a SIM slot yet there is no mention of it in the specs. Also, where is the Keyboard/case?
asked 7 months ago
Kieran
Plymouth, UK
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
-1point
0out of 1found this question helpful.
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2 answers
Answers
answer 1
I have spent some time looking for the "optional" keyboard cover for the UK customer without success. Even the websites suggested here are either hanging or the accessory is not available.
Surprisingly, the keyboard appear to be standard in the US; and you may even find it sold in some European countries such as Germany. The manufacturer need to get its act together on this one.
answered 6 months ago
Nubi
South Africa
+1point
1out of 1found this answer helpful.
answer 2
Hi Kieran,

The slot you see is for micro SD memory and the keyboard case should be available from www.samsungdirect.com/uk

Thanks
answered 7 months ago
Samsung E-Support
-6points
0out of 6found this answer helpful.
Question

Where can we try them (before buying)?

asked 7 months ago
Bob2
Southampton
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hey Bob2,

You should be able to try out our products at any high street electronics retailer. If you are having problems locating somewhere to test out a device, please contact our sales team who will be able to assit you on 01932455714.
answered 7 months ago
Samsung E-Support
-2points
1out of 4found this answer helpful.
Question

Can I use a 'Micro USB to USB adapter' in order to use a normal size USB key memory on this tablet?

If so, do you sell this item (Micro USB to USB adapter) for this tablet?
asked 7 months ago
Bob2
Southampton
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
-2points
0out of 2found this question helpful.
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1 answer
Answers
answer 1
Hey Bob2,

This is dependant on a number of factors such as the USB stick in question, I recommend getting in contact with our sales team who will be able to locate the correct adapter for your needs. You can contact our sales team on 01932455714.

Thanks.
answered 7 months ago
Samsung E-Support
-7points
0out of 7found this answer helpful.
Question

Ambiguity in specs/pics and user manual.

In the user manual, and in the pictures, there is clearly a SIM slot next to the Micro SD. Plus many previews of this tablet also mention a SIM slot. Yet this is not mentioned in the specs. In the user manual it states (optional) with regards to the SIM, as it does with a few other things. Does this mean there are two variations? One with the SIM and one without? Or does this just mean that it is optional to insert a SIM? Or has this been ditched at the last minute?
asked 7 months ago
Skeet
UK
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Keiran,

Please call our sales team on 01932455714 and they will be able to advise you on the varients in the models of this Tab.

Thanks.
answered 7 months ago
Samsung E-Support
-7points
0out of 7found this answer helpful.
Question

ativ tab 3keyboard

Where can I buy the bluetooth keyboard and cover for the ativ tab 3 in the UK
asked 7 months ago
shebs1964
Middlesbrough, UK
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
-1point
0out of 1found this question helpful.
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1 answer
Answers
answer 1
Hi Shebs,

You can purchase accessories for your ATIV Tab 3 here http://store.samsung.com/uk/pc-tablet-accessories/ativ-tab/ativ-tab-3/c/PC0201

Thanks.
answered 7 months ago
Samsung E-Support
-18points
0out of 18found this answer helpful.
Question

Samsung Micro-USB to USB adapter for this tablet?

Can you please give me the exact URL to the Samsung Micro-USB to USB adapter which is designed for this tablet (or can work with it) where we can purchase one?
asked 7 months ago
Bob2
Southampton
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Bob,

Please call our sales team on 01932455714 for support with this.

Thanks
answered 7 months ago
Samsung E-Support
-5points
0out of 5found this answer helpful.
Question

Retailer name?

Can you please give an example of a high street electronic retailer with presence in the major big cities in UK (e.g. Southampton) where we can try this product?
asked 7 months ago
Bob2
Southampton
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
-1point
0out of 1found this question helpful.
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1 answer
Answers
answer 1
Hi Bob,

If you peruse the link below you will be able to locate retailers that are selling this product at present. Unfortunately we do not have a list of local retailers at present.

http://www.samsung.com/uk/consumer/pc-peripherals/tablet-pc/tablet-pc/XE300TZC-K01UK-features

Thanks.
answered 7 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Where is the matching bluetooth keyboard and carry case shown in USA reviews

asked 6 months ago
RowlandK
Derby, England
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
+1point
1out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

Please contact our sales team on 01932455714 (local rate) who will be more than happy to help you with this query.

Thanks.
answered 6 months ago
Samsung E-Support
-5points
0out of 5found this answer helpful.
Question

Where in the UK can we buy the ATIV Tab 3 sleeve with bluetooth keyboard?

I have followed the links given in other responses but none lead to the product shown as an optional extra in the product description. Please advise.
asked 6 months ago
nomes345
Brentford
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Nomes345,

These Items are available as accessories, please vist the Samsung web site, and select Samsung Shop or check an online retailer.

Thanks.
answered 6 months ago
Samsung E-Support
-6points
1out of 8found this answer helpful.
Question

Where/when is the 'book cover keyboard' available in the UK

As other people have asked, I have owned this tablet for a few weeks now and love it, but really keen for the cover with integrated keyboard that I can only find on the US site. The URL given in another answer does not have the Ativ Tab 3 cover with keyboard. It only has accessories for the Ativ Smart PC which is different. Please can you provide the correct details or a date when you expect to release this to the UK. Thanks in advance
asked 6 months ago
Clare
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
+1point
1out of 1found this question helpful.
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1 answer
Answers
answer 1
Hi Clare,

I advise at the moment to keep an eye on Samsung website as we don't have a date as yet for the book cover keyboard to go on sale in the UK.

Thanks.
answered 6 months ago
Samsung E-Support
-1point
2out of 5found this answer helpful.
Question

Are any efforts being made to have the keyboard cover for the ativ tab 3 to be released in the UK?

it has been a long wait already
asked 6 months ago
ativuser
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Ativuser,

Please contact our sales team on 0330 726 7467 who will be more than happy to help you with this query.

Thanks.
answered 6 months ago
Samsung E-Support
-2points
0out of 2found this answer helpful.
Question

does the ativ tab 3 have 3G connectivity?

asked 6 months ago
Jools t
uk
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
+1point
1out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Jools T,

No, the Ativ Tab 3 does not have 3G connectivity.

Thanks.
answered 6 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

Where can i get the keyboard for my Samsung ATIV Tab 3

Where can i buy the keyboard for my Samsung ATIV Tab 3.
asked 6 months ago
Darren
London - East Midlands
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
-1point
0out of 1found this question helpful.
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1 answer
Answers
answer 1
Hi Darren,

You can get this at

http://store.samsung.com/uk

Thanks.
answered 6 months ago
Samsung E-Support
-7points
0out of 7found this answer helpful.
Question

I have the Samsung Ativ Tab 10.1 and I need a case for it do you have any?

I have looked everywhere for a case and still have not found the right size.. do you have one?
asked 5 months, 3 weeks ago
Andrea
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Andrea,

You can buy them here.

http://store.samsung.com/uk/pc-tabl...

Thanks
answered 5 months, 2 weeks ago
Samsung E-Support
-2points
0out of 2found this answer helpful.
Question

Internet Access

I really can't get this, does this connect to the internet? If so how? And where is the cost located? I need this information very quickly as I have a company scheme and I have to make the decision between this and and an i-Pad 4 Air (not my preferred choice) very soon.
asked 5 months, 2 weeks ago
v.scholey
Wales
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi,

This device connect to the internet via Wi-Fi.

You can find retailers and their prices for this product by going to www.samsung.com/uk searching for this product and then clicking the link for where to buy.

Thanks.
answered 5 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Why is the Keyboard not included as standard

As above why is it necessary for people in Ireland / UK to purchase the keyboard when it is available as standard in the US? It's extremely annoying and is putting me off buying this
asked 4 months, 3 weeks ago
Richie
Ireland
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Richie,

As stated on our website the keyboard is sold separately as it is an accessory for the Tab.

It by be sold as a package deal within the US from the retailer.

Thanks.
answered 4 months, 2 weeks ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Can it be added to a windows domain?

Currently looking at these for work, I know there are some versions of windows 8 like RT that can't be added to a windows domain. Is this the full version of windows 8 and does it work well on a domain? Also does the touchscreen work during boot, so encryption could be added?
asked 4 months, 2 weeks ago
Stew
UK
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Stew,

Due to the nature of your query we recommend you contact our IT support team on 0330 726 7864 who can assist you further.

Thanks.
answered 4 months, 2 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Bluetooth Keyboard Cover - which one?

Please confirm the actual part number for a UK layout keyboard cover. The AA-BK1NWBW/UK seems to be the number quoted but is unavailable at all retailers. When will a compatible keyboard cover be available?
asked 4 months, 2 weeks ago
paula
Slough
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
-1point
0out of 1found this question helpful.
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1 answer
Answers
answer 1
Hi Paula,

For all Samsung accessories please visit http://store.samsung.com/uk

Thanks.
answered 4 months, 2 weeks ago
Samsung E-Support
-3points
0out of 3found this answer helpful.
Question

May I connect the internet cable directly on the tablet

asked 3 months, 3 weeks ago
surenova
33064
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi,

No, there is no way of inputting the internet cable directly in to the tablet.

You can only connect to the internet via the Wi-Fi.

Thanks
answered 3 months, 2 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
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