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I typed in my email and password but then it said "you must be online the first time to complete your account setup" What does that mean
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Customer Questions & Answers for
samsung 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC

Combine the portability of a tablet with all the productivity of a PC. The Samsung ATIV Tab 3 features revolutionary convertible design, so you can use it as a tab or connect a Bluetooth keyboard and use the embedded S Pen to be creative and do so much more. Microsoft Office 2013 is preinstalled, so you have everything you need to work on the go, and thanks to Samsung Sidesync, you can easily and wirelessly connect to all your Samsung Galaxy devices.
Customer Questions & Answers:
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Questions & Answers for samsung 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC

Question

I have just bought an Ativ Tab 3 (hdd:64gb) but it says 14.5gb of 48.9gb free. Why is so much memory being used when it's brand new?

I have installed no programs, photos, documents or files yet it is almost full already. Is this correct? Surely it doesn't need so much of the memory?
asked 1 week, 2 days ago
steve
uk
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
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Question

is there a recovery media for xe300tzc

I cannot restore my ativ tab 3 back to factory? I tried to to factory reset but it unknown errored and now I cannot do anything on it.
asked 1 month, 3 weeks ago
graeme
uk
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
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Question

How to activate the touch pen

Re Ativ Tab 3 . My pen has stopped working, finger touch is OK. the problem seems to have occurred after I ran Auslogics driver updater and boostspeed. Any ideas on how I can re-activate pen touch input?
asked 1 month, 3 weeks ago
Trufflepig
Chinnor, England
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
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Question

Where can I get a recovery image for my Samsung ATIV Tab 3 as mine is corrupt?

Samsung ATIV Tab 3
asked 3 months, 3 weeks ago
nosmada54
Scotland
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
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Question

No internet

Hi my device is saying its connected to the Internet however when I try and access any sites its saying that a proxy is preventing it from doing so
asked 3 months, 3 weeks ago
Jandorrington
London
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
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Question

How can I fix internet problems?

Hi, I am getting a "limited connection" on my internet and have no idea how to get this working correctly, everything is working as normal just the tablet, which is new and I cant get it connected to the internet
asked 4 months, 1 week ago
Tilliewoo
omagh
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
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Question

Windows 8.1 installation

I have an Ativ Tab 3 running Windows 8, would like to perform completely clean installation of Windows 8.1.
How do I get drivers for my tablet, and are there any hidden partitions that I need to be aware of, or can I completely reformat my hard drive before install?
asked 9 months ago
zakis
UK
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
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Question

I currenlty use a 64GB Micro SDXC card with this tablet. Can I use a 128GB Micro SDXC (SanDisk) card instead?

(I personally do not see why, but it is safer to check)
asked 10 months ago
Robert
Winchester
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
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Question

should the new s note sw windows desktop program work

I have installed the new snote desktop app and it crashes every time i try to open it.
asked 10 months ago
gungo
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
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answer 1
Hi Gungo,

Have you tried updating the firmware on your tablet? Please check out this link to download a software update http://www.samsung.com/uk/support/model/XE300TZC-K01UK. Hope this helps.
answered 10 months ago
Samsung E-Support
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Question

I am unable to connect my Galaxy Note 3 to my Ativ 3 using Bluetooth

The pairing starts but doesnt seem to complete and the device is listed as not connected.I have tried to initiate the paring from both the Note 3 and and the Ativ 3 but neither works.
I have other Bluetooth devices that are able to connect and remain connected
asked 10 months ago
tyenet
Brighton, UK
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
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answer 1
Hi, Are you running the latest software updates on both your Note 3 and the Ativ 3? Have you checked the computers bluetooth setup menu? Please note that the ATIV 3 has a maximum wireless range of 10M. Hope this helps.
answered 10 months ago
Samsung E-Support
-2points
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Question

Does this open .exe files?

Say if I was to download a program will this open the exe file like a window pc would do?.
asked 1 year, 3 months ago
xxn3bul4xx
Uk
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
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answer 1
Hi,

Due to the nature of your enquiry, we recommend you contact a member of our IT department who will be able to assist you further.

Thanks
answered 1 year, 3 months ago
Samsung E-Support
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Question

At the announce there was a model with sim card slot. When wil this model be available ?

asked 1 year, 3 months ago
Wilby
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
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answer 1
Hi Wilby,

Regarding your query, please be advised that there is currently no official release date for this product within the UK.

As always you can register online at our Samsung UK website to receive up to date news on all our upcoming products and services.

You can stay up to date with the latest Samsung news on our official Samsung UK Facebook page (facebook.com/SamsungUK) or our Twitter feed (Twitter.com/SamsungUK).

Thanks.
answered 1 year, 3 months ago
Samsung E-Support
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Question

hi have samsung tab 3 10.1 looking for keyboad

Hi have a samsung tab 3 10.1 looking for keyboard where can I get one that's not going to break the bank. Thanks
asked 1 year, 4 months ago
helen
Manchester United Kingdom
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
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answer 1
Hi,

Please check with our recommended third party retailers under the support tab on our website.

Alternatively, you can search for Samsung accessories and spare parts at 4mysamsung.co.uk.

Thanks
answered 1 year, 3 months ago
Samsung E-Support
-1point
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Question

Is this an android device?

asked 1 year, 4 months ago
Carolannb81
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
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answer 1
Hi,

This product runs on the operating system Windows 8.

Thanks.
answered 1 year, 4 months ago
Samsung E-Support
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Question

where to buy AA-BK1NWBW bluetooth keyboard for ATIV Tab 3 in the UK?

asked 1 year, 4 months ago
vonavia
London
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
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answer 1
Hi,

For all accessories visit our website www.4mysamsung.co.uk.

Thanks.
answered 1 year, 4 months ago
Samsung E-Support
-1point
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Question

Do all the of these tablet's have bluetooth?

My ATIV tab 3 does not automatically pair with bluetooth devices nor is there an option in the settings to turn bluetooth on/off.
asked 1 year, 4 months ago
kymc
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
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answer 1
Hi,

This tablet does support a Bluetooth connection.

You can find instructions on pairing the device with another Bluetooth device please see page 66 on your user manual.

You can find the link to the E-Manual for this product provided:

http://downloadcenter.samsung.com/c...

Thanks
answered 1 year, 4 months ago
Samsung E-Support
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Question

Mt Spen stopped working.

I tried replacing the top with no success..
Any idea why?? Or what should I do?
asked 1 year, 4 months ago
t_nof
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
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answer 1
Hi,

Due to the nature of the troubleshooting involved in resolving this issue for you we recommend you contact a member of our IT technical support team on 0330 726 7864.

Thanks
answered 1 year, 4 months ago
Samsung E-Support
0points
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Question

Which type of micro sd card can I use in my Galaxy Tab 3 10.1?

Can I use a 64GB sdxc or hc card, or does it have be just sd?
asked 1 year, 4 months ago
J Renny
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
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answer 1
Hi,

This device is compatible with any Micro SD card of any size.

Thanks
answered 1 year, 4 months ago
Samsung E-Support
+2points
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Question

May I connect the internet cable directly on the tablet

asked 1 year, 4 months ago
surenova
33064
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
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answer 1
Hi,

No, there is no way of inputting the internet cable directly in to the tablet.

You can only connect to the internet via the Wi-Fi.

Thanks
answered 1 year, 4 months ago
Samsung E-Support
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Question

Bluetooth Keyboard Cover - which one?

Please confirm the actual part number for a UK layout keyboard cover. The AA-BK1NWBW/UK seems to be the number quoted but is unavailable at all retailers. When will a compatible keyboard cover be available?
asked 1 year, 5 months ago
paula
Slough
on 10.1" ATIV Tab 3 (White) S Pen 64GB XE300TZC
-1point
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1 answer
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answer 1
Hi Paula,

For all Samsung accessories please visit http://store.samsung.com/uk

Thanks.
answered 1 year, 5 months ago
Samsung E-Support
-3points
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