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Customer Questions & Answers for
WD8704RJA 7kgAIR RefreshWasher Dryer

The new generation of Samsung Washer Dryers feature innovative technology that knows how to care of all your fabrics. Samsung's highly advanced washer dryers, with new digital technology, will completely transform how you wash your clothes. Other new features, such as the water safety system and the secure door, ensure that the problems you once experienced are truly a thing of the past.
Customer Questions & Answers:
10 Questions
 | 
5 Answers
Overall Rating:
4.158 out of 5
4.2
out of
5
(19 Reviews)19

Questions & Answers for samsung WD8704RJA 7kgAIR RefreshWasher Dryer

Question

Can you use detergent in it? And also how long is water hose?

asked 3 years, 5 months ago
helen
Rainham
on WD8704RJA 7kgAIR RefreshWasher Dryer
+1point
3out of 5found this question helpful.
1 answer
Answers
answer 1
It uses detergent as normal. I assume you asked because of the AIR refresh options - these are separate cycles which are very similar to dry-clean functions.
answered 3 years, 1 month ago
SCassells
+7points
9out of 11found this answer helpful.
Question

5E code not cleearing despite clearing drainage hose and debris filter.

Is there anything else I can try in order to clear this problem or do I need an engineer to attend to my machine?
asked 1 year, 1 month ago
Ludge
Devon
on WD8704RJA 7kgAIR RefreshWasher Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Ludge,

Please call our HA team on 03307267864 (local rate) so we can get this fixed for you.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

condenser or vented dryer + hot AND cold fill please?

asked 2 years, 5 months ago
Laundrymaid
stafford
on WD8704RJA 7kgAIR RefreshWasher Dryer
-2points
0out of 2found this question helpful.
1 answer
Answers
answer 1
The WD8704RJA features a condenser drying system and uses a cold water input.
answered 2 years, 5 months ago
Samsung Service
+7points
7out of 7found this answer helpful.
Question

What does HE2 error code mean?

I've had my washer / dryer just under 2 years - it displayed the 5E error code, so I drained and cleaned the filter as usual. However I have just tried to use the drying function - it starts to dry and then stops with the error code HE2 flashing. I've checked the user manual, but this code isn't listed. Any help with what's going on would be greatly appreciated, thanks!
asked 5 months, 1 week ago
Nats84
Coventry
on WD8704RJA 7kgAIR RefreshWasher Dryer
-3points
0out of 3found this question helpful.
1 answer
Answers
answer 1
Hi,

We recommend you contact our HA Support Team on 0330 726 7864 so that we can troubleshoot this error code with you.

Thanks.
answered 5 months, 1 week ago
Samsung E-Support
-6points
0out of 6found this answer helpful.
Question

Whats the warranty offered

I have read a review on Amazon from a user that purchased this item with a 2 year manufacturers warranty (parts and labour) and a 5 year on the drum motor. I haven't been able to find any information on any of the retailers site about the drum warranty, can you tell me if this is standard warranty on all Samsung washer dryers.

Thanks
asked 3 years ago
Lloyd
North East
on WD8704RJA 7kgAIR RefreshWasher Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
All washer Dryers have 2 years labour, 5 years parts and 10 years on Quiet Drive motor warranty
answered 2 years, 5 months ago
Eeyoreworld
North Wales
+4points
4out of 4found this answer helpful.
Question

Is this a vented or condenser dryer?

asked 2 years, 7 months ago
WishyWashy
on WD8704RJA 7kgAIR RefreshWasher Dryer
-1point
0out of 1found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Is the WD870 4RJA, hot and cold water supply or just cold water?

asked 2 years, 6 months ago
Sammy Sung
on WD8704RJA 7kgAIR RefreshWasher Dryer
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Drying

can the washer drier be used for a warm refesh to soften clothes . used to use old drier for a low temp cycle for a 20 min time
asked 1 year, 5 months ago
sheilas wheels
Cheshire
on WD8704RJA 7kgAIR RefreshWasher Dryer
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Do you do washer dryers in black?

asked 1 year, 2 months ago
Simon
Scunthorpe
on WD8704RJA 7kgAIR RefreshWasher Dryer
-1point
0out of 1found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Our Samsung WD8704RJA washer dryer isn't drying clothes, we start the process but when we open the drum at the end the item/s are soaking wet!

don't know why as the clothes are barely damp when the drying begins but when it finishes it either shows an unbalanced load error code and we have to rinse it (and it still won't dry) or we open it at the end of the drying process and the clothes are absolutely soaking wet like we've just lifted them out the bath! Do you know why this happens as it's very strange! We can't dry any clothes now for the risk it'll keep happening. Doesn't matter whether we use a drying option only or drying combined with a wash cycle.
asked 2 years, 2 months ago
Katie
on WD8704RJA 7kgAIR RefreshWasher Dryer
0points
1out of 2found this question helpful.
0 answers
Answers
This question currently has no approved answers.
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