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Customer Questions & Answers for
65” F9000 Series 9 Smart 3D UHD 4K LED TV

Get ready for a new viewing experience. With the latest technology and sleek, modern and minimalist design, Samsung has perfected the UHD TV for your home. Stunning picture quality brings out all the incredible detail that was hidden before. Entertainment is more immersive and enjoyable than ever, with Samsungs own Smart TV features that enhance it as much as possible. Thanks to Smart Evolution, you can even enjoy the best and latest UHD picture quality available – without buying a new TV.
Customer Questions & Answers:
11 Questions
 | 
11 Answers
Overall Rating:
3.6 out of 5
3.6
out of
5
(5 Reviews)5

Questions & Answers for samsung 65” F9000 Series 9 Smart 3D UHD 4K LED TV

Question

How long is the warranty with this set please?

asked 1 year, 2 months ago
grhoughton
n/a
on 65” F9000 Series 9 Smart 3D UHD 4K LED TV
-3points
0out of 3found this question helpful.
1 answer
Answers
answer 1
Hi Grhoughton,

The warranty on this TV is for 1 year only.

Thanks.
answered 1 year ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Can the current UHD LED TV be converted to OLED in the future? Are there plans to lunch 8k or 16k resolution TV in the near future?

asked 1 year, 1 month ago
vonad
on 65” F9000 Series 9 Smart 3D UHD 4K LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi,

Unfortunately the UHD LED TV cannot be converted to OLED. At the minute we do not have any information of future plans of this type.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
-2points
0out of 2found this answer helpful.
Question

What are the VESA mount wall mount hole positions for the 65" F9000 LED TV?

What are the VESA mount wall mount hole positions (mm) for the 65" F9000 LED TV?
Can you tell me what the distnaces are between holes etc. all the specs please
asked 1 year, 1 month ago
Pete
UK
on 65” F9000 Series 9 Smart 3D UHD 4K LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Pete,

The distance is 400mmx400mm.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
+1point
2out of 3found this answer helpful.
Question

Are the HDMI connections 2.0 or 1.4?

I want to input 4k footage at 60fps (1.4 only allows 30fps whereas 2.0 accepts 60fps)
asked 1 year ago
Vevee
on 65” F9000 Series 9 Smart 3D UHD 4K LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi,

The HDMI connections on this TV are all 1.4

Thanks
answered 1 year ago
Samsung E-Support
-2points
1out of 4found this answer helpful.
Question

Is this available in a wall mountable version?

If so, which bracket would I need?
If not, could you recommend a wall-mountable UHD TV?
asked 10 months ago
nevs
on 65” F9000 Series 9 Smart 3D UHD 4K LED TV
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi Nevs,

You can use the WMN350 wall mount with this TV.

Thanks
answered 10 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How do you turn off the 'your camera is not switched on' pop up reminder when the TV is turned on?

asked 10 months ago
Nevs
on 65” F9000 Series 9 Smart 3D UHD 4K LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Nevs,

Due to the nature of your enquiry, please contact a member of our AV technical support team on 0330 726 7864.

Thanks
answered 10 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

What is samsung's official wall mount for this product?

65" UHD F9000 series
asked 10 months ago
Ptoman8266
County Down, Northern Ireland
on 65” F9000 Series 9 Smart 3D UHD 4K LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi,

The wall mount that is compatible with your TV is the WMN350.

Thanks
answered 10 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

How do I connect my sky box to the one connect?as all I keep getting is a message saying poor or no signal,check connections.

I have checked all connections and even purchased a higher quality hdmi cable at considerable expense but still no tv.I thought I had nothing more to do than plug in a couple of cables.
asked 9 months ago
Shella
NORTHUMBERLAND,UK
on 65” F9000 Series 9 Smart 3D UHD 4K LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Shella,

Due to the nature of your enquiry, we recommend you contact a member of our AV technical support team on 0330 726 7864.

Thanks
answered 9 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

One Connect cable length for UE65F9000ST

I see that you have said that only one length is available. Like, I suspect, others, this is not quite long enough. An extra metre would make all the difference. Is there any chance you can provide a 4m cable? Or an extension?
asked 11 months ago
Neil
Portsmouth, Hants, UK
on 65” F9000 Series 9 Smart 3D UHD 4K LED TV
-3points
3out of 9found this question helpful.
1 answer
Answers
answer 1
HI Neil,

For all spare part and other accessories for your TV we recommend you visit 4mysamsung.co.uk or enquire about this part with our recommended third party retailers which can be found using our Dealer Locator under the Support tab on the Samsung website.

Thanks
answered 10 months ago
Samsung E-Support
-15points
0out of 15found this answer helpful.
Question

What is the input lag for gaming if the Hdmi input is labelled PC

I have heard the gaming mode input lag is 69ms but can this be improved by setting the Hdmi input label to PC ? if so what the input lag reduced to ?
asked 1 year, 1 month ago
Jason
on 65” F9000 Series 9 Smart 3D UHD 4K LED TV
0points
1out of 2found this question helpful.
1 answer
Answers
answer 1
Hi Jason,

As this is a TV we do not publish the TV response times. This information is only available for monitors.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
-7points
2out of 11found this answer helpful.
Question

Can you tell me the length of the supplied cable that connects the TV to the External Connection Box. Also what other cable lengths are available.

asked 1 year, 2 months ago
speed
Wales
on 65” F9000 Series 9 Smart 3D UHD 4K LED TV
0points
1out of 2found this question helpful.
1 answer
Answers
answer 1
Hi Speed,

Currently there is only the one cable available, the cable length is 3metres.

Thanks.
answered 1 year, 2 months ago
Samsung E-Support
0points
3out of 6found this answer helpful.
1 of 1
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