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Most Recent Questions
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Can I pause live tv & record on this model?
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Questions with Most Recent Answers
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does this tv has internet connection to watch youtube
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Does this tv have a FreeSat tuner built in?
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Can I pause live tv & record on this model?

Customer Questions & Answers for
samsung 55" F8000 Series 8 Smart 3D Full HD LED TV

With the elegant Samsung F8000 Series 8 LED TV, it’s like you’re experiencing TV for the first time. You can explore online content and get personal viewing recommendations†. With Samsung’s Smart Interaction, you can change channels and more using simple voice and gesture commands. Twin Tuner TV technology also allows you to watch one channel on your TV while somebody else watches another on a different device. And with Smart Evolution*, you can renew your F8000 with the latest technology to get the best performance, content and features and ensure your TV remains cutting-edge.
Customer Questions & Answers:
57 Questions
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54 Answers
Overall Rating:
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Questions & Answers for samsung 55" F8000 Series 8 Smart 3D Full HD LED TV

Question

CPU? USB?

What CPU is it? Quad core? Dual core? Why isn't this information in the tech specs?
Also, is the USB 2 or USB 3?
asked 8 months ago
Idurston
Somerset
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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answer 1
Hi Ldurston,

This TV is a quadcore USB 2 TV.

Thanks.
answered 8 months ago
Samsung E-Support
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Question

Is the Slingplayer app available via the smart tv hub?

Is it possible to stream from a remotely located slingplayer directly to the slingplayer app or is there something similar available?
asked 8 months ago
Deano
Devon
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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answer 1
Hi Deano,

All available applications will be downloadable from the Samsung Apps section of smart hub. If the app is not available I would suggest contacting the developer / provider to see if they intend to product an application for your platform.

Thanks.
answered 8 months ago
Samsung E-Support
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Question

How can I be sure that when I buy the UE55F8000 in France it will have BBC iplayer, LoveFilm, Netflix and other apps available in UK?

I am moving to France and will be buying the TV there so want to be sure that it has what I can get in the UK, and that it operates in English.
asked 8 months ago
Daniel
London
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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Question

Quick Guide

Where I can find Quick Guide for this model? In support section available only user manual (e-manual). Why Samsung don’t publish Quick Guide for new TV’s?
asked 8 months ago
Denis
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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Question

Is Netflix on the smart TV?

asked 8 months ago
Mjmsurrey
Newcastle
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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Question

Using a usb hard drive

If i can use a usb dongle to pause and record tv...Can i use a Portable Hard drive,say 1 TB to use to pause and record tv and do you recommend any Portable Hard drives ???
asked 8 months ago
Elizabeth
Edinburgh,UK
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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Question

What is the difference between UE55F8000STXXU and UE55F8000SZXZT model numbers?

Is there a difference in functionality or features between the two numbers, or is one perhaps just a newer batch than the previous? Any help appreciated
asked 8 months ago
tommy
italy
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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Question

why does your tvs don't have now and next menu bar below the programmes.

I have a 26in Samsung, while watching tv I have to go to guide menu to establish which programme I am viewing.
asked 9 months ago
christene
battersea
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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Question

I'm am looking to buy a tv privately from gumtree.

I am in between purchasing a tv on gumtree privately and I asked the seller to show me a pic of the tv serial number to make sure it was the tv she said it was. She said it was the ue55f800 and the pic shows un55f8000. I looked this up and is an American model. Will this work in the uk or am I wasting my time with this tv. I you could help in anyway thanks
asked 9 months ago
Reece1
Essex
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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answer 1
Hi Reece,

The TVs that are developed for the US will not work as intended in the UK due to frequencies and power requirements.

Thanks.
answered 9 months ago
Samsung E-Support
+1point
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Question

Why are the contrast ratios and other minor specs not listed for 2013 models?

I am curious if there is any change between the contrast ratios of 2012's 7 and 8 series LED's and this year's. I am interested in the 7100 and 8000, but the specs are not listed. I understand also that contrast ratio is a relative measurement, with no industry standards, but if you measured last year's 8000 series at 30,000,000 using whatever methods you use, is the 2013 model the same, or better?
asked 10 months ago
legendarycatalyst
Denton, TX
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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answer 1
Hi,

Please visit http://www.samsung.com/us/support for help with this query as you have posted this on a UK product. Our colleagues in Samsung US will be more than happy to assist you.

Thanks.
answered 9 months ago
Samsung E-Support
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Question

When will BBC i-Player work with this TV?

Hi, I have tried to use BBC i-player via the app (it says it is loading, but hangs without loading) and through the browser and it says that the product isn't recognised/register with i-player.
Thanks for any help
asked 10 months ago
rSG01
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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answer 1
Hi,

I would suggest resetting your TV to correct this problem. Press Menu ---> support ---> self diagnosis ---> reset and enter your pin. this should fix BBC iPlayer.

Thanks.
answered 10 months ago
Samsung E-Support
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Question

Wireless Home Storage

Hi, wondering if it is possible to connect the F8000 to a Wireless Home Storage Device such as Western Digital Passport / Seagate Wireless Plus? To view pictures and video / film on the home network?
asked 10 months ago
dawson_485
UK
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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answer 1
Hi Dawson,

The device would need to be connected to your home network and DLNA compliant for this to work.

Thanks.
answered 10 months ago
Samsung E-Support
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Question

does the samsung f8000 come with a free 5 year warranty

asked 11 months ago
foried
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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answer 1
Hi Foried,

The standard Samsung warranty for this TV is for 1 year. You can read more on Samsung warranties at the link provided. Some retailers may offer a 5 year warranty through a 3rd party provider as part of a package for this TV.

http://www.samsung.com/uk/support/warranty/warrantyInformation.do

Thanks.
answered 11 months ago
Samsung E-Support
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Question

How to disable rf remote control receiver in the tv?

Hi, the tv keeps turning on unexpectedly and I think it may be my rf connected thermostats that are being picked up by the tv... So can I turn the rf receiver in the tv off? Also, can you tell me what frequency the rf remote control operates on?
asked 11 months ago
Timbo
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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answer 1
Hi Timbo,

This information is not readily available to our technical support team regarding the frequencies that our remote controls operate. There is no way to disable the remote control receiver on the TV.

Thanks.
answered 11 months ago
Samsung E-Support
-1point
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Question

How do I display the clock?

Is there a way that I can have the clock and date display to stay on constantly on the screen whilst watching a movie or a channel?
asked 11 months ago
zleerichz
Cardiff
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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answer 1
Hi,

Unfortunately, you will be unable to keep the clock and date to stay on your screen constantly whilst watching a movie or a channel.
answered 11 months ago
Samsung E-Support
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Question

Can the location of the TV be changed?

I am thinking of buying this TV in France. If I buy in France and then move back to the UK, will I be able to access BBC iPlayer, 4OD etc or are they restricted by model number?
asked 11 months ago
fenetre
paris
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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answer 1
Hi Fenetre,

You can purchase a TV in France but you will need to get a Samsung engineer to change the region of your TV at your own expense to get the UK apps store.

Thanks.
answered 11 months ago
Samsung E-Support
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Question

Where Quick Guide

I want see Quick Guide for this TV, when it will be available?
asked 11 months ago
denis
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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answer 1
Hi Denis,

The quick guide is not available for this model yet but all the information you require can be located in the full manual at the following link. http://www.samsung.com/uk/support/model/UE55F8000STXXU-downloads

Thanks.
answered 11 months ago
Samsung E-Support
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Question

when will 5 On demand be available as an App for the F8000

asked 11 months ago
Steve1951
Derbyshire - England
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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answer 1
Hi Steve1951,

This app is still with it's developer and is being released in the next few weeks.

Thanks.
answered 11 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

Can Apps from Samsung Android phone be downloaded in Samsung smart TV (F8000)?

Many are asking if Samsung is able to integrate usage of smart phone apps in their new F series TV.
asked 11 months ago
Tester1
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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answer 1
Hi Tester1,

Our TVs do not run Android and cannot support Android apps. There are features like AllShare cast which will allow you to mirror your android device to your TV where supported.

Thanks.
answered 11 months ago
Samsung E-Support
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Question

Where are the vesa mounting holes relative to the outside dimensions of the unit?

I need to know where to fix my wall mount so the television is centred and at the correct height. I can't see any dimensioned sketch of where the vesa mounting holes are positioned relative to the unit as a whole.
asked 1 year ago
kit cope
uk
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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