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Customer Questions & Answers for
samsung 55" F8000 Series 8 Smart 3D Full HD LED TV

With the elegant Samsung F8000 Series 8 LED TV, it’s like you’re experiencing TV for the first time. You can explore online content and get personal viewing recommendations†. With Samsung’s Smart Interaction, you can change channels and more using simple voice and gesture commands. Twin Tuner TV technology also allows you to watch one channel on your TV while somebody else watches another on a different device. And with Smart Evolution*, you can renew your F8000 with the latest technology to get the best performance, content and features and ensure your TV remains cutting-edge.
Customer Questions & Answers:
81 Questions
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73 Answers
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Questions & Answers for samsung 55" F8000 Series 8 Smart 3D Full HD LED TV

Question

Sound dropping out

I keep getting the sound dropping out, and a message offering me voice and motion control.
If I press the cancel button the sound comes back, but its annoying when this happens during movies Etc.
Is there a way of disabling this.
Thanks
Steve
asked 1 month ago
stevo448
Scotland
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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answer 1
Hi,

To turn on voice and motion control;
1:When the TV is turned on, press menu on the remote
2: Press smart features
3: There is an option for motion control and voice, please make sure that these are turned off.
Hope this helps.
answered 1 month ago
Samsung E-Support
+4points
4out of 4found this answer helpful.
Question

Is there an evolution kit for this TV

asked 1 month, 4 weeks ago
Proutier
UK
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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answer 1
Hi,

I'm afraid there is no evolution kit for the F8000.

Thanks
answered 1 month, 3 weeks ago
Samsung E-support
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Question

Can my UE55F8000STXXU be upgraded from 1920/1080 HD to the new 4K UHD?

asked 2 months, 2 weeks ago
STEVE T
Armadale Scotland
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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This question currently has no approved answers.
Question

Is the WMN450M mini mount compatible with the UE55F8000 LED TV

Is the WMN450M mini mount compatible with the UE55F8000 LED TV
asked 2 months, 3 weeks ago
Nick
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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answer 1
Hi Nick.

Yes, this TV is compatible with the WMN450M mini wall mount.

Hope this helps.
answered 2 months ago
Samsung E-support
0points
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Question

Will the Samsung WMN250M mount fit a UE55F8000

The TV spec says that mini mount a supported option, but the WMN250 web page says its not compatible with the F8000 ? Please advise.
asked 2 months, 3 weeks ago
Nick
Bristol
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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Question

Can I mount a UE55F8000 above a gas fireplace directly onto the wall?

asked 3 months, 4 weeks ago
Gary
Dorset
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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answer 1
Hi Gary,

We do not recommend mounting your TV above any source of heat as this may damage the TV.

Thanks.
answered 3 months, 4 weeks ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

my smart tv can not play netflix or blinkbox

when it is about to play the program/film it pops up a unknown error this has been going on over a week now blink box informs me its a soft where issue with Samsung .
please can you help as this was the reason for buying the tv in the first place
asked 3 months, 4 weeks ago
Paul
south of london
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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answer 1
Hi Paul,

Due to the nature of your query we recommend you contact our AV Support Team on 0330 726 7864 so that we can troubleshoot this issue further with you.

Thanks.
answered 3 months, 4 weeks ago
Samsung E-Support
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Question

Youtube app

I have an iphone 5s and andriod hudl tab and when i select the youtube app on them and select the send to tv icon i cant find my tv, but the blueray comes up on the network there, So the tv cant be seen on the network and this stopped working or seems to be after i did the update to 1115 on the tv. But if i open the you tube app from the smart hub it works and i can stream, is this a youtube app problem or firmware, because i liked the fact you could be watching tv and anyone on your network could just send a youtube clip to the tv instantly and then go back to the tv without touching the remote. hope that makes sence.
asked 4 months, 2 weeks ago
Anonymous
kent england
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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1 answer
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answer 1
Hi,

Due to the nature of your enquiry, we recommend you contact a member of our AV technical support team on 0330 726 7864.

Thanks
answered 4 months, 2 weeks ago
Samsung E-Support
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Question

is the USB, USB2 or USB3?

asked 4 months, 1 week ago
Graham
uk
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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answer 1
Hi Graham,

This TV model is USB 3.

Thanks.
answered 4 months ago
Samsung E-Support
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Question

using allshare with other samsung devices

i have a samsung galaxy tab 2 and nothing i do will help me connect it to the tv for allshare use
asked 5 months, 3 weeks ago
Anonymous
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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answer 1
Hi,

Below is a link with instructions on AllShare;

http://skp.samsungcsportal.com/inte...

Thanks
answered 5 months, 3 weeks ago
Samsung E-Support
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Question

I require a bracket for LA52A850S1R 55" tv

I have recently moved home and now require a bracket for the above tv can you recommend one please
asked 4 months, 1 week ago
gerry b
England
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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answer 1
Hi Gerry,

We recommend you use the WMN350M TV Wall Mount/Bracket.

Thanks.
answered 4 months, 1 week ago
Samsung E-Support
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Question

What button on the universal remote is the record button for sky+[set top box]?

asked 6 months ago
Anonymous
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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answer 1
Hi,

To record TV using the Samsung smart remote, select ‘more’ on the remote and select record.

Thanks.
answered 6 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

can samsung ue f 8000 can it record program

asked 5 months, 3 weeks ago
malik
reddiitch uk
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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1 answer
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answer 1
Hi Malik,

We require further information such as where do you wish to record these programmes from?

Call our AV Support Team on 0330 726 7864 for further information.

Thanks.
answered 5 months, 3 weeks ago
Samsung E-Support
0points
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Question

what is the maximum supported memory stick size for this tv?

55" F8000 Series 8 Smart 3D Full HD LED TV
asked 5 months, 3 weeks ago
Holmdale1
England
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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1 answer
Answers
answer 1
Hi,

Due to the nature of your enquiry, we recommend you contact a member of our AV technical team on 0330 726 7864 who will be able to assist you further with this.

Thanks
answered 5 months, 3 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Is there any difference between the ue55f8000stxxu and the ue55f8000szxzt?

Is there any difference between the ue55f8000stxxu and the ue55f8000szxzt? If yes, which? Thanks
asked 5 months, 4 weeks ago
Anchevedere
London
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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1 answer
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answer 1
Hi,

The UE55F8000SZXZT is not a valid UK model number.

Thanks
answered 5 months, 4 weeks ago
Samsung E-Support
0points
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Question

Can I download from the internet the instructions for my Samsung F8000

asked 6 months ago
Vjmallon
Ireland
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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1 answer
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answer 1
Hi,

Please find the link provided to your user manual:

http://downloadcenter.samsung.com/content/UM/201304/20130413105554609/[ENG]FPDVBEUF-1.004-0401.pdf

Thanks
answered 6 months ago
Samsung E-Support
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Question

How can I connect wireless or bluetooth headphones to the tv

asked 6 months ago
Geoff
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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1 answer
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answer 1
Hi Geoff,

The only way to connect headphones to this TV wired.

Thanks.
answered 6 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

how long is the power cable on the UE55F8000 model

Want to wall mount and need to position sockets etc before purchasing TV
asked 6 months ago
elric12
bristol uk
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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1 answer
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answer 1
Hi,

The power cable for this TV measures approximately 1.5 meters in length.

Thanks
answered 6 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

Is there an adjustable wall mount for this TV?

I currently have a Samsung hanging on what I can only describe as a zig zag wall mount stand. I can move the TV around to change angle and have it floating in the corner. Does one exist for this TV?
asked 6 months ago
Plantie
Reading
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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1 answer
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answer 1
Hi,

The only wall mount we can recommend to you is a Samsung mini wall mount, model number WMN350, you can view this wall mount on the following link:

http://www.samsung.com/uk/consumer/...

There may be alternative, third party retailers who may offer wall mounts suitable for your needs, however we cannot comment nor give advice regarding this.

Thanks
answered 6 months ago
Samsung E-Support
0points
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Question

What is the distance between the upper wall mount bolt holes?

I have the Samsung Mini Wall mount kit and need to know if the 46" TV and 55" TV wall mount holes are the same distance apart.
asked 7 months ago
Charles
on 55" F8000 Series 8 Smart 3D Full HD LED TV
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1 answer
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answer 1
Hi Charles,

Unfortunately, we do not have that specific information.

However, we can confirm that the same Samsung wall mount WMN350M can be used with both of these TVs.

Thanks
answered 6 months ago
Samsung E-Support
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