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Customer Questions & Answers for
55” ES8000 Series 8 SMART 3D Full HDLED TV

Discover a TV smart enough to understand you. Thanks to Smart Interaction, you can control your Samsung ES8000 Slim LED TV by speech or gesture. You’ll discover new ways to watch, chat, surf and share, too, with a world of amazing Smart Content. Thanks to a built-in HD camera, you can get closer to loved ones via video chatting. Incredible viewing is also a reality with Micro Dimming Ultimate, which delivers a stunningly-sharp picture with amazing detail and vivid colour. What’s more, the stylish ES8000’s One Design aesthetic fits your home perfectly. This forward-thinking TV is even prepared for the future, thanks to Smart Evolution*. Just install a simple kit to refresh the ES800 and bring it up to date. Experience the future of Smart TV, now.
Customer Questions & Answers:
73 Questions
 | 
37 Answers
Overall Rating:
4.737 out of 5
4.7
out of
5
(19 Reviews)19

Questions & Answers for samsung 55” ES8000 Series 8 SMART 3D Full HDLED TV

Question

What is the sky remote code for the es8000 40" tv

What is the sky remote code for the es8000 40" tv?
asked 2 years, 5 months ago
BJR1
Merseyside
on 55” ES8000 Series 8 SMART 3D Full HDLED TV
-1point
1out of 3found this question helpful.
5 answers
Answers
answer 1
v9 sky remote
code is 2079
worked on 55inch
answered 1 week ago
dalecfc
0points
0out of 0found this answer helpful.
answer 2
v9 sky remote
code is 2079
answered 1 week ago
dalecfc
0points
0out of 0found this answer helpful.
answer 3
0060 sort of works ...the cursors still don't function on my Sky+ remote
answered 1 year, 11 months ago
christian
london
0points
0out of 0found this answer helpful.
answer 4
0060 didn't work for me; 1340 was the code I needed - ordinary Sky handset (blue version, not Sky+) with revision 9 firmware.
answered 2 years, 2 months ago
Rob B
Manchester
0points
1out of 2found this answer helpful.
answer 5
Hi,

In reply to your question, the code should be 0060. As far as we are aware, the code has not changed for the new models of this TV.
answered 2 years, 5 months ago
Samsung Service
0points
1out of 2found this answer helpful.
Question

What 3d glasses are compatible with the es8000 model

What 3d glasses are compatible with the es8000 model
asked 2 years, 5 months ago
Logicgonemad
on 55” ES8000 Series 8 SMART 3D Full HDLED TV
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
I bought 8 pairs of ssg-2200ar 3d glasses for my es8000. is this compatible?
answered 1 year, 8 months ago
bingbongrr
philippines
-1point
0out of 1found this answer helpful.
answer 2
Hi,

The following glasses are compatible with your device:

SSG-3700CR, SSG-3300CR/GR, SSG-3100GB, SSG-3500CR and our SSG-3050GB

We recommend the following website for genuine Samsung accessories:
www.4mysamsung.co.uk
Or visit your nearest retailer.
answered 2 years, 5 months ago
Samsung Service
+3points
4out of 5found this answer helpful.
answer 3
Although it is possible you can use 3rd party glasses, I'd recommend using one of Samsung's own models (SSG-2100AB, SSG-2200AR, SSG-3100GB, SSG-3300GR).
answered 2 years, 5 months ago
Wolf_Starbuck
Harstad, Norway
+3points
3out of 3found this answer helpful.
Question

What is the difference between the UE55D8000 and UE55ES8000

I tried the compare function on your website, but many fields were blank and couldn't really understand if it means that it didn't have the feature or the description is not full.
asked 2 years, 5 months ago
plamena
on 55” ES8000 Series 8 SMART 3D Full HDLED TV
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
D=2011 manufacture
E=2012 manufacture
S=slimline model
answered 6 days ago
Castell
0points
0out of 0found this answer helpful.
answer 2
Im not too sure but I think ES stands for energy saving, so may use less power.
answered 2 years, 1 month ago
Durhamboy
0points
1out of 2found this answer helpful.
Question

Can you tell me a little more about voice control.

My son is paralysed and cannot use his hands so voice control would be great if hands not required to get it going. What all can be controlled with voice. is the feature the same on the ES7000 and ES8000
asked 2 years, 6 months ago
alanhamilton999
Trowbridge, Wiltshire
on 55” ES8000 Series 8 SMART 3D Full HDLED TV
0points
1out of 2found this question helpful.
1 answer
Answers
answer 1
Hi Alan.

The voice feature on the ES7000 and ES8000 are the same. Once the TV has been powered on, it can be controlled simply by saying "Hi TV". You are then able to select channels, adjust volume and open and close various features within the TV. Not all features of the TV can be fully controlled by voice, some like the web browser will require hand gestures to navigate. We would suggest that you visit your nearest retailer to demonstrate its features.in full, it should make watching TV alot easier for your son.
answered 2 years, 6 months ago
Samsung Service
0points
2out of 4found this answer helpful.
Question

HDMI Inputs

I have 4 HDMI inputs in constant use on my 55d8000 how can i update to a 55es8000 with only 3HDMI inputs?
asked 2 years, 5 months ago
andyben
on 55” ES8000 Series 8 SMART 3D Full HDLED TV
+1point
2out of 3found this question helpful.
1 answer
Answers
answer 1
That would probably depend on what you're using the HDMI ports for. For example I use 3: TV tuner, Blu-ray, and Xbox360. I have managed to avoid some cables because I have a digital audio cable to my surround sound system from the TV.
answered 2 years, 5 months ago
Wolf_Starbuck
Harstad, Norway
0points
1out of 2found this answer helpful.
Question

What is the difference between the es8000 and the e8000?

asked 2 years, 5 months ago
Dodger
on 55” ES8000 Series 8 SMART 3D Full HDLED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The main difference between these two items apart from screen size is that the E8000 is a Plasma TV.

To compare these two items, please follow the links below.

E8000 - http://www.samsung.com/uk/consumer/tv-audio-video/television/plasma-tv/PS51E8000GUXXU-spec
ES8000 - http://www.samsung.com/uk/consumer/tv-audio-video/television/led-tv/UE55ES8000UXXU-spec
answered 2 years, 5 months ago
Samsung Service
+2points
2out of 2found this answer helpful.
Question

Changing the built in camera's "view"

I just purchased the UE55E800, and I'm incredibly impressed by it. However, the camera is pointing over the seating, and so therefore if using skype, for example, you must stand to be seen. I've looked for the setting to make the camera point lower (something demonstrated in store at one point), but I can't seem to find the setting anywhere.
asked 2 years, 5 months ago
Wolf_Starbuck
Harstad, Norway
on 55” ES8000 Series 8 SMART 3D Full HDLED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi,

In reply to your in question, there should be a little wheel om the back of the camera. You should be able to change the camera angle by using this.

We hope that this information is of some help to you.
answered 2 years, 5 months ago
Samsung Service
+3points
3out of 3found this answer helpful.
Question

HI, can i get freesat via tv. Via satalite connection?

As where we live aerial no good, so only satelite, so be good if this model as freesat built in as some of old models did?
asked 2 years, 5 months ago
jeeves
ringwood
on 55” ES8000 Series 8 SMART 3D Full HDLED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Jeeves.

We can confirm that this TV does indeed feature a Freesat HD tuner.
answered 2 years, 4 months ago
Samsung Service
+2points
3out of 4found this answer helpful.
Question

Is that possible to connect this TV with Internet without wifi?

My family use internet with cable as in my country Bangladesh wi-fi is not available! I want to send this TV, ES 800 (Series 8) to Bangladesh.
asked 2 years, 5 months ago
islam_83
on 55” ES8000 Series 8 SMART 3D Full HDLED TV
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Yes you can connect the tv via a standard RJ45 cable, you do not need to only use WiFi.
answered 2 years, 4 months ago
Neil
Rayleigh
0points
0out of 0found this answer helpful.
Question

Why only 3 hdmi ??????

Sky , ps3 , Xbox 360 , blue ray player ? I need 4
asked 2 years, 4 months ago
Jabba
on 55” ES8000 Series 8 SMART 3D Full HDLED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi,
You can purchase a HDMI splitter to connect these products to your TV.
answered 2 years, 4 months ago
Samsung Service
-2points
0out of 2found this answer helpful.
Question

for a blind person

Is it possible to hear the channel name and the channel current program?
asked 2 years, 4 months ago
S Fozooni
on 55” ES8000 Series 8 SMART 3D Full HDLED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi,
Unfortunately this model is unable to support this function on the other hand you are able to control the TV through voice activation by telling the TV what channel to go to and to select the volume.
answered 2 years, 4 months ago
Samsung Service
+1point
1out of 1found this answer helpful.
Question

Are Samsung releasing a 60 inch version in the 8 series.?

asked 2 years, 4 months ago
Bowdog
Essex
on 55” ES8000 Series 8 SMART 3D Full HDLED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hey, the ES8000 will be released only in 40", 46", 55" & 65" this year. In the Plasma range it will be There are no plans to introduce a 60" version at this time.
answered 2 years, 4 months ago
Samsung Service
+1point
1out of 1found this answer helpful.
Question

Smart Hub On ES8000

I read you can control a blu ray & sky system via the smart hub. Is this correct?
asked 2 years, 4 months ago
Paul
Kent
on 55” ES8000 Series 8 SMART 3D Full HDLED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Paul,
Unfortunately you are not able to access this form the smart hub but it is possible to control other samsung products using Anynet, Also non samsung products can be utilised by using a IR blaster.
answered 2 years, 4 months ago
Samsung Service
-1point
0out of 1found this answer helpful.
Question

can the samsung galaxy s3 be a remote 4 this t.v?

asked 2 years, 3 months ago
james
essex
on 55” ES8000 Series 8 SMART 3D Full HDLED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes it can, using the Allshare Control app from the Play App store. Works relatively ok, although it can't be used to wake the TV, as it connects to the set via Wifi. Makes for some fun shenanigans, as I love changing things on it while out the room, to prank my son :)
answered 1 year, 2 months ago
Dan F
Scotland
0points
0out of 0found this answer helpful.
Question

What operating system do i check while trying to download an adobe flash player onto the Smart TV?

asked 1 year, 6 months ago
Tim A
New York--
on 55” ES8000 Series 8 SMART 3D Full HDLED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Tim,

Flash player is not available as a stand alone application on this TV.

Thanks.
answered 1 year, 6 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Could someone please tell me if the Samsung SSG-2200AR 3D glasses are compatible with the ES8000 TV?

asked 1 year, 5 months ago
Cardiffboio
United Kingdom
on 55” ES8000 Series 8 SMART 3D Full HDLED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Cardiffboio,

No these glasses will not work as they use infrared technology. The glasses you require are SSG-4100.

Thanks.
answered 1 year, 5 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How do I perform the Camera Firmware Update

Everytime I switch off the tv UE55ES8000U a message reads Camera Firmware Update, and i wish to know how to clear this message as I cannot seem to find where to perform the update.
User submitted photo
asked 1 year, 5 months ago
rgayle1
London
on 55” ES8000 Series 8 SMART 3D Full HDLED TV
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Hi Rgayle1,

If the camera function is prompting for a firmware update, you just need to update the TV software as the camera is built into your TV. To update by Online, enter MENU - SUPPORT - SOFTWARE UPGRADE - BY ONLINE, or visit the link and check under the FIRMWARE tab for the ugprade file, if you would prefer to upgrade by USB; an upgrade guide is also available at this link: http://www.samsung.com/uk/support/m...

Thanks.
answered 1 year, 5 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Is the Evolution kit compatible with the 55"ES8000?

asked 1 year, 4 months ago
sg00
London
on 55” ES8000 Series 8 SMART 3D Full HDLED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi,

Yes this years evolution kit was specifically designed for the ES7000 and ES8000.

Thanks.
answered 1 year, 4 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Why does the 3D function on my UE55ES8000 TV not work

asked 1 year, 4 months ago
Haider
UK
on 55” ES8000 Series 8 SMART 3D Full HDLED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Haider,

I would suggest contacting our AV support team on 03307267864 for support with this as troubleshooting methods will have to be implemented to determine the cause of your 3D not working.

Thanks.
answered 1 year, 4 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

What is the difference between UE46F6500 and UE46ES6500?

asked 1 year, 2 months ago
janko
on 55” ES8000 Series 8 SMART 3D Full HDLED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Janko

In the UK we do not have a model code of TV ES6500.

However the main difference between the ES series and the F series models are the year of manufacture. F are 2013 while ES are 2012.

Thanks
answered 1 year, 2 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
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