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Customer Questions & Answers for
samsung 46" F6400 Series 6 Smart 3D Full HD LED TV

Discover an exciting new world of content with a Samsung LED TV Series 6. You can enjoy a wide range of apps, catch-up TV and more thanks to Samsung’s Smart Hub. S Recommendation† even recommends content based on your viewing preferences, so you can always easily find something you’ll like. You can enjoy movies, TV programmes and more with incredible Full HD picture quality. And, with your Series 6 LED TV’s elegant One Design, it’s sure to be an attractive addition to any surroundings.
Customer Questions & Answers:
11 Questions
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12 Answers
Overall Rating:
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Questions & Answers for samsung 46" F6400 Series 6 Smart 3D Full HD LED TV

Question

Setting up to work with the Sky+ remote

When I use my sky remote to turn off the TV and then back on it reverts to the smart hub and not to the HDMI 1 that the shy box is plugged into.

what is the right way to do it?
asked 1 year, 4 months ago
Anonymous
on 46" F6400 Series 6 Smart 3D Full HD LED TV
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answer 1
Hi,

This TV is set to start up using ON TV. You will need to turn off ON TV in the menu. This can be done by pressing Menu ---> Smart TV ---> ON TV Settings ---> Start up ---> OFF.

Thanks
answered 1 year, 4 months ago
Samsung E-Support
-2points
1out of 4found this answer helpful.
Question

Can anyone get the smart hub to recognise a postcode in Scotland?

Going through the smart hub set-up, I select set top box (Sky HD box) I enter my postcode (Glasgow) and it show Sky digital West Mids as the option. If I try other Scottish post codes as suggested by tech support (I was told to try the main train stations so used Glasgow central and Edinburgh Waverly post codes), it varies slightly by offering Wales as an option.

All I want is a scottish post code that allows the smart hub to work in Scotland.
asked 1 year ago
Anonymous
Glasgow
on 46" F6400 Series 6 Smart 3D Full HD LED TV
-1point
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4 answers
Answers
answer 1
Called the above number and there is still no resolution to the problem. I was told that Northern Ireland and Scotland have the same problem with the smart hub not recognising postcodes. Shocking to think the smart hub doesn't work properly in half the UK. Product specialist is calling me back tomorrow, fingers crossed.
answered 9 months ago
Anonymous
Glasgow
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answer 2
I called today from Perth for the same thing. They said they are not aware of issues in Scotland but they are speaking to the tec department and will call me tomorrow to hopefully sort it
answered 1 year ago
DC97
0points
0out of 0found this answer helpful.
answer 3
Called the above number today, after getting the most recent firmware 1111.1 and there is still no resolution to the problem. I was told that Northern Ireland and Scotland have the same problem with the smart hub not recognising postcodes. Shocking to think the smart hub doesn't work properly in half the UK.
answered 1 year ago
Anonymous
Glasgow
0points
0out of 0found this answer helpful.
answer 4
Hi,

Please call our AV support team on 03307267864 (local rate) and we will be more than happy to troubleshoot this issue for you.

Thanks.
answered 1 year ago
Samsung E-Support
-4points
0out of 4found this answer helpful.
Question

connecting a laptop to a UE46F6400AKXXU to listen to music stored on my laptop.

Hi,

Is it possible to connect my laptop to my UE46F6400AKXXU TV via USB, so I can listen to my music stored on itunes on my TV.

Thanks
asked 1 year, 3 months ago
Anonymous
Farnborough , UK
on 46" F6400 Series 6 Smart 3D Full HD LED TV
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1 answer
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answer 1
Hi Paul,

You may be able to connect your laptop via HDMI if it is supported by the laptop manufacturer.

Thanks.
answered 1 year, 3 months ago
Samsung E-Support
0points
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Question

TV won't switch on with HDMI input.

If I have anything plugged into the hdmi ports when I turn my tv on the standby light switches off and I hear the tv "click" on but after about 3 seconds it turns off again then tries to turn on again and will just cycle like that until I unplug the hdmi. It does it with my satellite but also my xbox. Is it faulty or do I need to set it up differently?
asked 11 months ago
Anonymous
on 46" F6400 Series 6 Smart 3D Full HD LED TV
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answer 1
Hi,

Please call our AV support line on 03307267864 local rate as there may be a problem with your TV.

Thanks
answered 10 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

can i connect a 3G dongle to my tv

asked 9 months ago
Anonymous
on 46" F6400 Series 6 Smart 3D Full HD LED TV
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1 answer
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answer 1
Hi,

No this TV will only connect to a home network either direct or wirelessly.

Thanks.
answered 9 months ago
Samsung E-Support
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Question

Can I get Game Mode to turn on automatically when changing to my console's HDMI source?

It is annoying having to go through the menus to turn on game mode when I want to play on my console - is there a way that this can be "tied" to a particular source so that it comes on automatically when switching to this source, and disables when I go back to another source?
asked 8 months ago
Anonymous
on 46" F6400 Series 6 Smart 3D Full HD LED TV
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answer 1
Hi,

Unfortunately this is not possible, as it is a TV it will automatically source for an Arial input.

Thanks.
answered 7 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

can I use any webcam with this tv

Samsung 48inch led 3d
asked 2 months ago
neil
leeds
on 46" F6400 Series 6 Smart 3D Full HD LED TV
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answer 1
Hi Neil, The recommeneded camera to use for this model of TV is VG-STC3000, please check out this link to view this product http://www.samsung.com/uk/consumer/tv-audio-video/tv-av-accessories/tv-accessories/VG-STC3000/XC. Hope this helps.
answered 2 months ago
Samsung E-Support
0points
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Question

How do I stream movies or songs from my laptop or ipad to the tv please?

I can't work out how to do this from the manual and am having trouble connecting my devices to the tv.
asked 8 months ago
Anonymous
on 46" F6400 Series 6 Smart 3D Full HD LED TV
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1 answer
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answer 1
Hi,

For the best picture quality when connecting your laptop to your TV we recommend a HDMI-to-DVI connection.

Please ensure that you are using the TV’s HDMI input port and the laptops HDMI output port.

Also note we cannot comment on your i pad’s compatibility with our TV.

Thanks.
answered 8 months ago
Samsung E-Support
-5points
0out of 5found this answer helpful.
Question

Why does my ue46f6400 tv not recognize my HDMI cable

Ive just got everything set up with my new tv. The HDMI cable is inserted into my sky box and into my TV port (HDMI 1) but the tv is saying no signal found. Is there an easy fix to this. It works fine with a scarf but the pictures not great.
asked 3 months, 2 weeks ago
Graeme
Edinburgh
on 46" F6400 Series 6 Smart 3D Full HD LED TV
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1 answer
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answer 1
Hi Graeme,

Please check out this link http://skp.samsungcsportal.com/integrated/popup/FaqDetailPopup3.jsp?cdsite=uk&seq=367427.

Hope this helps.
answered 3 months, 1 week ago
Samsung E-support
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Question

can u download google chrome onto the samsung UE46F6400AK

asked 1 year, 4 months ago
Anonymous
NEWMARKET, CO, CORK
on 46" F6400 Series 6 Smart 3D Full HD LED TV
-1point
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Question

Why do my channels auto tune to numbers 800 and up?

asked 3 months, 1 week ago
nrowe
Exeter
on 46" F6400 Series 6 Smart 3D Full HD LED TV
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