Why is sound cutting out?
I have a 46” F6320 television and since the start of operating it the sound cuts out several times while viewing a film. There are nasty little clicks in the sound that happen every few minutes or so, but when I’m watching 3D films there are no sound drop outs? Plus there are no drop outs when watching TV programs direct from the TV? When I play normal 2D Blu-ray discs and DVDs the sound starts cutting out, sounding like sudden ‘snaps’ in the sound. I have a 3D Blu-ray player, a 2D Blu-ray player and a HD-DVD player and I also have a PVR connected and the clicking in the sound happens with all of them. I have ‘never’ had a problem with these devices until I bought this TV and the HDMI leads I use I have never had a problem with. The sound cutting out is extremely annoying and is making watching movies an absolute misery. Because I have never experienced this sound problem with any TV or device I own or have previously owned the sound defect I conclude must be the fault of the TV. I have tried to reset the sound in the sound menu, but the problem still occurs and I’ve made sure all connections are tight, but to no avail. I have e-mailed Samsung about this but was wondering if anyone here can shed some light on what is causing this irritating sound problem and the solution to fix it. Thanks.
asked 1 year, 3 months ago
on 46" F6320 Series 6 Smart 3D Full HD LED TV
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