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Customer Questions & Answers for
samsung 46" F6320 Series 6 Smart 3D Full HD LED TV

Take your home entertainment to the next level with the Samsung LED TV Series 6. It guides you into an exciting world of highly engaging and super immersive content via its revolutionary Smart Hub. By gathering all of your favourite content into a single location, Smart Hub intuitively serves them up through a simple set of pages for you to enjoy. Now all the content you love can easily accessed through a single interface on your stunning TV.
Customer Questions & Answers:
37 Questions
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31 Answers
Overall Rating:
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Questions & Answers for samsung 46" F6320 Series 6 Smart 3D Full HD LED TV

Question

How to access my Netflix account

How to access my Netflix account
asked 1 month, 3 weeks ago
Thedaddy
DN9 1LZ
on 46" F6320 Series 6 Smart 3D Full HD LED TV
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answer 1
Hi, I'm afraid that you need to access your account details online through the service providers website. Hope this helps.
answered 1 month, 3 weeks ago
Samsung E-Support
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Question

How to play 3D SBS (Side by Side) contents on SAMSUNG UE46F6320 TV

How to play 3D SBS (Side by Side) contents on SAMSUNG UE46F6320 TV.
asked 1 month, 3 weeks ago
AMITKUIYA
London
on 46" F6320 Series 6 Smart 3D Full HD LED TV
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answer 1
Hi, Yes this function is available. You can do this by: Pressing Menu> Sound> 3D audio. Hope this helps.
answered 1 month, 3 weeks ago
Samsung E-Support
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Question

Why is sound cutting out?

I have a 46” F6320 television and since the start of operating it the sound cuts out several times while viewing a film. There are nasty little clicks in the sound that happen every few minutes or so, but when I’m watching 3D films there are no sound drop outs? Plus there are no drop outs when watching TV programs direct from the TV? When I play normal 2D Blu-ray discs and DVDs the sound starts cutting out, sounding like sudden ‘snaps’ in the sound. I have a 3D Blu-ray player, a 2D Blu-ray player and a HD-DVD player and I also have a PVR connected and the clicking in the sound happens with all of them. I have ‘never’ had a problem with these devices until I bought this TV and the HDMI leads I use I have never had a problem with. The sound cutting out is extremely annoying and is making watching movies an absolute misery. Because I have never experienced this sound problem with any TV or device I own or have previously owned the sound defect I conclude must be the fault of the TV. I have tried to reset the sound in the sound menu, but the problem still occurs and I’ve made sure all connections are tight, but to no avail. I have e-mailed Samsung about this but was wondering if anyone here can shed some light on what is causing this irritating sound problem and the solution to fix it. Thanks.
asked 2 months, 3 weeks ago
Simon
on 46" F6320 Series 6 Smart 3D Full HD LED TV
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answer 1
Hi Simon, Is your software up to date? You can do this by; Menu> Support> Software update> Update now. What HDMI leads are you using? The prefered HDMI leads are 1.4. upwards. If you are still having issues after you have tried this please check out this link to find your nearest service centre http://www.samsung.com/uk/support/servicelocation/. Hope this helps.
answered 2 months, 3 weeks ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

What camera do i need?

Looking to buy a camera to use Skype. What model camera do I need?
asked 4 months ago
leighs90
Newcastle
on 46" F6320 Series 6 Smart 3D Full HD LED TV
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Question

We bought this tv UE46F6320 46 inch Full HD Freeview HD LED 3D Smart and when we go onto My Apps it stay black and will not letus do anything. Can yo

We bought this tv UE46F6320 46 inch Full HD Freeview HD LED 3D Smart and when we go onto My Apps it stay black and will not let us do anything. Can you tell me how we can get this to work
asked 4 months, 1 week ago
andi
Hartlepool
on 46" F6320 Series 6 Smart 3D Full HD LED TV
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Question

blur problem on UE46F6320AK

I have just purchased a UE46F6320AK. There is a noticeable blur to mostly to peoples faces when they move. Its frustrating and not what I expect from a new smart TV. What can I do to get rid of this. Someone mentioned motion blur on a forum but there doesnt appear to a setting for this in the menu picture settings
asked 4 months, 2 weeks ago
rob 123
merseyside
on 46" F6320 Series 6 Smart 3D Full HD LED TV
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Question

Ive got a new Samsung ue46f6320ak tv. when streaming Netflix or 4od I get a black bar down right side of tv.

asked 4 months, 2 weeks ago
danny
hine
on 46" F6320 Series 6 Smart 3D Full HD LED TV
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Question

Why do I have 2 identical screens on sky 3d channel 170?

asked 4 months, 3 weeks ago
Janice
Glasgow
on 46" F6320 Series 6 Smart 3D Full HD LED TV
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Question

Why dont my apps work on my new smart tv

Purchased brand new today , followed tuning in programme linking it to external ariel and sky box works fine, but smart hub does not work and near enough most apps when clicking on the app itself it just goes to black screen and does not load when clicking on help and support using the smart hub button takes you back to what ever programme you were viewing and does not load anything either, all wireless connections are working and have also factory reset from the beginning and also used the cable to Wire straight to the internet hub for direct connection yet still the same problems any help would be brilliant thank you ...
asked 4 months, 3 weeks ago
Lauren
Hertfordshire
on 46" F6320 Series 6 Smart 3D Full HD LED TV
+1point
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answer 1
Hi Lauren,

I'm sorry to hear of the problems you are having with your TV. I would advse that you let the retailer know. They will be able to exchange the TV for you if it is faulty.

Hope this helps.
answered 4 months, 3 weeks ago
Samsung E-support
-1point
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Question

WHAT DO I NEED TO LENGTHEN THE IR EXTENDER CABLE?

need to extend cable to over 4 meters
asked 4 months, 3 weeks ago
ASPRO1970
KINGS LYNN
on 46" F6320 Series 6 Smart 3D Full HD LED TV
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Question

why is motion control now missing from the smart features menu

I have just purchased the ue46f6320 tv and a vg-stc3000 camera and can not get the motion control to work as it is no longer showing on my menu screen, It was there when I first got the tv but no longer shows since I purchased the camera.
I got the tv from richer sounds and it says it has motion control in the specs, any help greatly appreciated
asked 4 months, 3 weeks ago
micknick
kent uk
on 46" F6320 Series 6 Smart 3D Full HD LED TV
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answer 1
Hi,

Due to the nature of this enquiry, we need more information to solve your query. Please contact 0330 726 7864.

Thanks
answered 4 months, 3 weeks ago
Samsung E-support
-1point
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Question

Can you tell me the VESA mounting measurement...

I am buying Samsung UE46F6320 46 Inch 3D Smart WiFi Built In Full HD 1080p LED TV With Freeview HD
Can you tell me the VESA mounting measurement in order to know which wall mounting bracket to use.
Thank you x
asked 4 months, 3 weeks ago
Songbird
Blackpool
on 46" F6320 Series 6 Smart 3D Full HD LED TV
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Question

can baby powder damage my tv?

my dear little girl managed to get a hold of the baby talc powder and covered the room in powder.. i came into a cloud of powder so thick it was hard to see properly. now i wonder if that could had caused any damage to my new television? i havnt noticed anything when i tried it out but i can never be to sure right?
asked 4 months, 4 weeks ago
Janet83
Newport
on 46" F6320 Series 6 Smart 3D Full HD LED TV
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answer 1
Hi.

Due to the nature of your query it may be beneficial for you to call our AV team so they can ascertain the best course of action to take with your TV. You can speak to them by calling 0330 7267864.

Hope this helps.
answered 4 months, 3 weeks ago
Samsung E-support
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Question

Which Camera for Skype works with this TV?

asked 5 months, 1 week ago
markg
Manchester UK
on 46" F6320 Series 6 Smart 3D Full HD LED TV
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Question

Can this TV pause and rewind live TV?

asked 5 months, 3 weeks ago
D.J.Feeney
Barnsley, South Yorkshire, UK
on 46" F6320 Series 6 Smart 3D Full HD LED TV
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answer 1
Hi,

You can do this using the Timeshift feature.

You can find inforamtion regarding this in your user manual, or you can follow this link to your E-Manual;

http://downloadcenter.samsung.com/content/UM/201303/20130316093517079/[ENG]X12DVBEUF-0313.pdf

Thanks
answered 5 months ago
Samsung E-support
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Question

Do these models have catch up tv functions

asked 7 months ago
Neil Donald
Aberdeen
on 46" F6320 Series 6 Smart 3D Full HD LED TV
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answer 1
Hi Neil,

Yes this TV offers catch up services in the Smart Hub.

Thanks
answered 7 months ago
Samsung E-Support
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Question

What broadband download speed is required to watch movies through tv

asked 7 months ago
Paul N
Rotherham
on 46" F6320 Series 6 Smart 3D Full HD LED TV
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answer 1
Hi Paul,

This depends on where you are downloading the movies from.

For further information on download speeds call our AV Support Team on 0330 726 7864.

Thanks.
answered 7 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

is it work with any soundbar?

I cant connect my sandstorm sound bar to tv via hdmi cable or auxillary why ?
asked 6 months ago
sigy
wales
on 46" F6320 Series 6 Smart 3D Full HD LED TV
-3points
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answer 1
Hi,

Unfortunately we cannot provide full technical advise regarding third party products.

We recommend you get in touch with the manufacture of your third party soundbar for further assistance.

Please note, we cannot guarantee compatibility with any product not manufactured by Samsung.

Thanks
answered 6 months ago
Samsung E-Support
-2points
0out of 2found this answer helpful.
Question

Can Wi Fi enabled Samsung Smart TVs be connected wirelessly to IMac using a SKY router, please?

IMac desktop has "Snow leopard" software. We are considering several Samsung models including:
50 F6500 and 46 F6320.
asked 8 months ago
K&JJ
Eastbourne
on 46" F6320 Series 6 Smart 3D Full HD LED TV
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answer 1
Hi,

Unfortunately it is not possible to connect your computer wirelessly to your TV.

Thanks
answered 8 months ago
Samsung E-Support
0points
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Question

Is picture in picture still available as there is no analogue signal.

My old samsung used to do picture in picture but after the analogue signal was switched off it no longer has the facility.
asked 8 months ago
Johnnyboy
Aberdeen
on 46" F6320 Series 6 Smart 3D Full HD LED TV
-1point
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answer 1
Hi Johnny,

Yes you can still use PIP on this TV.

For instructions on how to do this, please visit page 88 in your user manual, or you can follow this link to your E-Manual:

http://downloadcenter.samsung.com/c...[ENG]X12DVBEUF-0313.pdf

Thanks
answered 8 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
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