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Customer Questions & Answers for
46" ES6800 Series 6SMART 3D Full HD Slim LED TV

Bring home a smarter television with the Samsung 46” ES6800 Slim LED TV. You’ll have access to online Smart Hub content and services, web browsing and more. AllShare Play also lets you enjoy music, photos and videos streamed wirelessly from compatible devices like smartphones and tabs. You’ll experience all your entertainment with stunning picture quality, thanks to enhancements like Micro Dimming and Clear Motion Rate. And, with a thin-slim bezel and stylish slim design, the ES6800 will look great in your living room.
Customer Questions & Answers:
18 Questions
 | 
5 Answers
Overall Rating:
4.6 out of 5
4.6
out of
5
(5 Reviews)5

Questions & Answers for samsung 46" ES6800 Series 6SMART 3D Full HD Slim LED TV

Question

cannot connect wirelees mouse and keyboard

connecting a wireless mouse and keyboard with usb
asked 3 weeks ago
james
england
on 46" ES6800 Series 6SMART 3D Full HD Slim LED TV
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Question

46ES6800 Wireless Problem

I bought a Samsung 46ES6800 tv about eight months ago and everything was working fine, including the wireless.

A few months my wireless router was upgraded since which my tv will not connect to any wireless networks. When I attempt to setup a new wireless network, the network settings screen either disappears when trying to search for wireless networks or if it does persist then it simply says Wireless Network Disconnected after I enter the wireless security key and press ok for it to connect.

All my other devices work fine on the wireless and I have also tried connected my tv to other wireless networks: my neighbours with their permission or tethering to my iPhone.

I have tried adding manually assigned IP settings and I have tried changing the wireless router channel (from 1 to 13). I have tried upgrading the tv firmware as well.

Please can someone advise?

thanks
asked 5 months, 1 week ago
Mattl1983
West Sussex, UK
on 46" ES6800 Series 6SMART 3D Full HD Slim LED TV
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Question

Apps not working (BBC1Player etc.)

Today BBCiPlayer & Ch4 player no working ... saying no internet connection ... but other apps working OK.
Tried reset, still same (Ethernet wired connection - known good connection). Tried full reinstall .... At TV menu it shows connected to router & to internet all Good ... yet cant connect top anything within Smart Hub ... keeps telling me to check connection.
BBCiPlayer, 4player, Demaind 5 now no longer showing
asked 6 months ago
Rick
UK
on 46" ES6800 Series 6SMART 3D Full HD Slim LED TV
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1 answer
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answer 1
Hi Rick,

The Smart Hub issue has now been resolved.

Thanks.
answered 6 months ago
Samsung E-Support
-2points
0out of 2found this answer helpful.
Question

connected to samsung link but cannot see my photos stored in skydrive

i have linked skydrive cloud storage through samsung link but when i log in to samsung link via my smart tv there is no icons etc or anyway to then connect to skydrive
asked 11 months ago
Anonymous
brighouse west yorkshire
on 46" ES6800 Series 6SMART 3D Full HD Slim LED TV
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1 answer
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answer 1
Hi Stephen,

If you press your Smart Hub butoon on your remote and then go over to the VIdeos/Photos/Music page all of your files should be there.

Thanks.
answered 11 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

usb upgrade

Hi l need to upgrade my firmware via usb, the problem is as per samsung's instructions l am not being given the "by usb" option, any clues
asked 11 months ago
Anonymous
Steve
on 46" ES6800 Series 6SMART 3D Full HD Slim LED TV
-1point
0out of 1found this question helpful.
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1 answer
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answer 1
Hi,

If you call the number below one of my colleagues will be able to set up an account(if you do not have one already) and then send you out a USB with the correct firmware on it.

Thanks.
answered 11 months ago
Samsung E-Support
-2points
0out of 2found this answer helpful.
Question

Can you use a Touch Pad remote control with the ES6800U smart television

I have seen some modern looking Touch Pad remote controls but not sure if they are compatible with my specification televison
asked 11 months ago
Anonymous
Coleshill, Warwickshire
on 46" ES6800 Series 6SMART 3D Full HD Slim LED TV
+2points
2out of 2found this question helpful.
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1 answer
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answer 1
Hi,

Unfortunately your TV is not compatible with a Touch Pad remote control.

Thanks
answered 11 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

what 3d glasses goes with this model

i have seen the samsung SSG-5100gb and wondered if this is compatiable with the Samsung UE55ES6800 model and what other glasses are compatiable with this model, does any samsung glasses work or certain ones
asked 1 year, 3 months ago
integ
on 46" ES6800 Series 6SMART 3D Full HD Slim LED TV
0points
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0 answers
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Question

Wifi connectivity fault

Fault occurring where wifi ssid is being picked up by tv but when try to enter pass code the tv closes the screen before I can click next. Have tried resetting the tv but this hasn't resolved the fault, tv has worked for 9 months without issue prior to this.
asked 1 year, 2 months ago
Anonymous
on 46" ES6800 Series 6SMART 3D Full HD Slim LED TV
-3points
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Question

Streaming stopped on firmware upgrade 001033

Hi,

Streaming on lovefilm,itvplaye used to work before I did an auto upgrade on my tv to version
T-MST10PDEUG-1033.1,BT-G. BBC Iplayer and the internet stiil works which proves its not a connectivity problem.
asked 1 year, 5 months ago
Anonymous
London
on 46" ES6800 Series 6SMART 3D Full HD Slim LED TV
0points
1out of 2found this question helpful.
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Question

3D depth of field adjustment

why cant I change the depth of field of 3d on my 40ES6300U?
asked 1 year, 9 months ago
JOHNNYV
on 46" ES6800 Series 6SMART 3D Full HD Slim LED TV
0points
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0 answers
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Question

will the samsung TM1290 remote work with the es6800 tv ?

asked 1 year, 9 months ago
mulder
on 46" ES6800 Series 6SMART 3D Full HD Slim LED TV
0points
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Question

4od and channel 5 viewers

I cant make shows on 4od and channel 5 play over the internet on the tv. can other browsers be downloaded and/or adobe flashplayer.
asked 1 year, 9 months ago
rice eamonn
on 46" ES6800 Series 6SMART 3D Full HD Slim LED TV
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1 answer
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answer 1
your tv has flashplayer already installed. i have'nt tried 4od or channel five but i will and get back to you i have the same tv and i'am having problems with the wireless signal dropping all the time do you have any problems with this?
answered 1 year, 9 months ago
Anonymous
dumbartonshire scotland
-1point
0out of 1found this answer helpful.
Question

what are the fitting for this tv 46" ES6800 Series 6 SMART 3D Full HD Slim LED TV?!?thanks

asked 2 years, 2 months ago
carla
east yorkshire
on 46" ES6800 Series 6SMART 3D Full HD Slim LED TV
0points
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0 answers
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Question

does anyones TV actualy work correctly?

i have the ue46es6800 for 2 week now, still is not connected to the internet properly, wont recognise my iphone, iplayer only plays for 5secs then buffer for 10secs & the all share program seems to be a complete waist of time!
asked 2 years ago
Anonymous
on 46" ES6800 Series 6SMART 3D Full HD Slim LED TV
-2points
1out of 4found this question helpful.
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Question

How to enable Dolby Digital Plus / Dolby Pulse and SRS TheaterSound features in Samsung UE40ES6800 3D LED TV?

asked 2 years, 2 months ago
Cartigueyan
UK
on 46" ES6800 Series 6SMART 3D Full HD Slim LED TV
-2points
0out of 2found this question helpful.
0 answers
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Question

how to download the emanual for TV 46ES6800

asked 2 years, 2 months ago
Anonymous
on 46" ES6800 Series 6SMART 3D Full HD Slim LED TV
-1point
2out of 5found this question helpful.
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Question

Which 3D Glasses are compatible with ES6800 Series 6 TV?

HI,
I am not happy with the glasses that came with the TV, therefore I want to purchase something better like the SSG-3100GB or SSG-2100AB. But I am not sure if those models will work with my TV.
Thanks
asked 2 years, 3 months ago
crls
Kent
on 46" ES6800 Series 6SMART 3D Full HD Slim LED TV
+1point
1out of 1found this question helpful.
0 answers
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Question

When will you be releasing the UE55ES6800? Also, is the physical screen of the same quality as the 7000?

I am aware of the software differences between the models, such as micro dimming vs micro dimming pro and the difference in screen refresh rate. I am interested to know if the actual screen is the same?

Thanks
asked 2 years, 6 months ago
Jenk
on 46" ES6800 Series 6SMART 3D Full HD Slim LED TV
0points
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