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Customer Questions & Answers for
40" F6400 Series 6 Smart 3D Full HD LED TV

Discover an exciting new world of content with a Samsung LED TV Series 6. You can enjoy a wide range of apps, catch-up TV and more thanks to Samsung’s Smart Hub. S Recommendation† even recommends content based on your viewing preferences, so you can always easily find something you’ll like. You can enjoy movies, TV programmes and more with incredible Full HD picture quality. And, with your Series 6 LED TV’s elegant One Design, it’s sure to be an attractive addition to any surroundings.
Customer Questions & Answers:
23 Questions
 | 
23 Answers

Questions & Answers for samsung 40" F6400 Series 6 Smart 3D Full HD LED TV

Question

Is the Samsung tv compatible with say an apple iPad or a Panasonic digital camera?

Is there connectivity with various digital devices by wi-fi?
asked 1 year, 1 month ago
Brian1958
Aberdeen
on 40" F6400 Series 6 Smart 3D Full HD LED TV
+1point
2out of 3found this question helpful.
2 answers
Answers
answer 1
Yes you can connect your devices via wi-fi.
answered 10 months ago
Bola
Peterborough (UK)
0points
0out of 0found this answer helpful.
answer 2
Hi Brian,

This would entirely depend on your products being DLNA certified for them to work over your wireless home network and having supported applications to stream the media from the devices to your TV.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
-2points
2out of 6found this answer helpful.
Question

How long do the 3d glasses supplied stay charged for?

asked 1 year, 1 month ago
Mark
on 40" F6400 Series 6 Smart 3D Full HD LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Mark,

The estimated operational time of the batteries with the SSG5100GB is approximately 150 hours of operation.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
+3points
4out of 5found this answer helpful.
Question

Can anyone recommend speaker system?

F6400 series tv recently bought,
We are looking for a set of tall stand surround speakers but cannot find a decent set without a player as we already have a blu ray player?
asked 1 year, 1 month ago
Steven
N Ireland
on 40" F6400 Series 6 Smart 3D Full HD LED TV
-2points
1out of 4found this question helpful.
1 answer
Answers
answer 1
Hi Steven,

Speakers are generally sold as part of a home theatre system and not available separately for BluRay players. I have linked you to our range of home theatres so you can assess which ones suits your needs the most.

http://www.samsung.com/uk/consumer/tv-audio-video/home-entertainment/blu-ray-home-entertainment-system

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
0points
1out of 2found this answer helpful.
Question

Is there a full web browser included with this receiver

Can I surf the net with this tv, or am I limited to Samsungs browsing decisions
asked 1 year ago
Typerated
Ireland
on 40" F6400 Series 6 Smart 3D Full HD LED TV
+2points
2out of 2found this question helpful.
1 answer
Answers
answer 1
Yes there is a full web browser included with the Samsung F6400. To get the best out of the web browser, connect a mouse & keyboard to your TV - you can navigate from the Smart remote control but not as well as from a keyboard & mouse.
answered 10 months ago
Bola
Peterborough (UK)
+3points
3out of 3found this answer helpful.
Question

Options

I have seen various model numbers advertised (e.g. UE40F6400AKX, UE40F6400AKXXU, UE40F6400AWXZF, UE40F6400AYXZT). What is the difference between these devices and are any better than others?
asked 11 months ago
Jonath
Warrington
on 40" F6400 Series 6 Smart 3D Full HD LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Jonath,

The difference in these codes is the region they are made for. The one ending in XXU is developed for the UK. Support for foreign models is unavailable in the UK.

Thanks.
answered 11 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

I received and setup my 40" F6400 yesterday. The picture is not fully widescreen, the left & right sides are cut off.

asked 10 months ago
Bola
Peterborough (UK)
on 40" F6400 Series 6 Smart 3D Full HD LED TV
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
I have fixed this problem (thanks): My Set-Top Box was set to 4:3. I fixed the problem by changing the setting on the Set-Top Box to 16:9.
answered 10 months ago
Bola
Peterborough (UK)
+2points
3out of 4found this answer helpful.
Question

Can we attach evolution Kit in this series

asked 10 months ago
praataap
Kathmandu
on 40" F6400 Series 6 Smart 3D Full HD LED TV
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi,

I am sorry but the evolution kit is only supported by the 7000 and 8000 series TVs from 2012 onwards.

Thanks.
answered 10 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

What number and size of screw bolt can i use to mount the tv on wall?

asked 8 months ago
igor
on 40" F6400 Series 6 Smart 3D Full HD LED TV
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Hi Igor,

The screw type is M8 but we cannot recommend the screw length as it depends on the wall bracket that you are using.

We only recommend Samsung Wall Brackets or a bracket that is VESA compatible.

Thanks.
answered 8 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

As the TV can be wall mounted does it have connection sockets, usb slots etc on the side as some TV's tend to have them on the back.

asked 7 months ago
Debbie
North Wales
on 40" F6400 Series 6 Smart 3D Full HD LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Debbie,

All the connector sockets will be found on the back of the TV, however any wall mounts that are compatible with this product will allow enough room between the TV and the wall for these.

Thanks
answered 7 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Usb eject

How to eject a usb from a smart tv 6400
asked 7 months ago
Tapisgtc
on 40" F6400 Series 6 Smart 3D Full HD LED TV
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Hi,

To safely remove the USB device follow the steps provided;

1.) Press source to access the source screen.

2.) Select the USB device you wish to remove, and then select Tools at the top of the screen.

3.) Select disconnect USB device from the list to safely remove the USB device.

Thanks.
answered 7 months ago
Samsung E-Support
+2points
2out of 2found this answer helpful.
Question

hi what file formats does the usb port support

asked 7 months ago
kevin
united kingdom
on 40" F6400 Series 6 Smart 3D Full HD LED TV
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi Kevin,

We require further information from you in order to answer your query fully.

Call our AV support team on 0330 726 7864.

Thanks.
answered 7 months ago
Samsung E-Support
-6points
0out of 6found this answer helpful.
Question

What is the best picture setting for non HD channels for UE 40F6400?

What is the best picture setting for non HD channels for UE 40F6400? Sometime the picture lacks focus and includes pixels
asked 7 months ago
Sameh
Ireland
on 40" F6400 Series 6 Smart 3D Full HD LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Sameh,

Picture settings can depend on your signal quality. You can alter these until you find setting that display the best picture.

You can find instructions on adjusting your picture settings on page 92-94 in your user manual

Thanks
answered 6 months ago
Samsung E-Support
0points
1out of 2found this answer helpful.
Question

Why have a load of my apps suddenly disappeared

I turned on the tv one day and discovered half my apps have disappeared including PLEX and Lovefilm, the latter of which, and its ability to stream films is one of the main reasons I bought the tv less than 12 months ago. They have gone from the menu along with several of the other apps that were available. Very upset about this as I spend a considerable amount of money on this TV.
How can I get them back?
asked 7 months ago
Perdimia
UK
on 40" F6400 Series 6 Smart 3D Full HD LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi,

In order to help you with this further we would require a little more information, has your TV recently been updated?

Please contact a member of our AV technical support team on 0330 726 7864 who will be able to assist your further.

Thanks
answered 6 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Can I connect BT headphones to my Samsung Smart TV ?

Headphones: ENERGY Headphone Wireless BT3 Ruby &Red
TV: Samsung UE40F6400
asked 7 months ago
Petar
on 40" F6400 Series 6 Smart 3D Full HD LED TV
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi Petar,

Unfortunately, we cannot advised on third party products.

We cannot guarantee compatibility with any product not manufactured by Samsung.

Ultimately, it is the responsibility of the third party manufacturer to ensure their headphones are compatible with our device.

We recommend you get in touch with BT to check compatibility with your TV, they may have an app, update or specific instructions you need to follow in order to get it to work.

Thanks
answered 6 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Why my Samsung F6400 can not access network shares so I can watch movies from my computer?

asked 7 months ago
Petar
on 40" F6400 Series 6 Smart 3D Full HD LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Petar,

In order to assist you with this further, we recommend you contact a member of our AV technical support team on 0330 726 7864.

Thanks
answered 6 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

What glasses are compatible with this telly? Is it any active set or does it have to be the 5100s?

asked 6 months ago
D Mitchell
on 40" F6400 Series 6 Smart 3D Full HD LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi,

Either the SSG-5100GB or the SSG-3570CR glasses will work with your TV.

Thanks.
answered 6 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

can you add to the memory on the f6400?

asked 6 months ago
cv91
london
on 40" F6400 Series 6 Smart 3D Full HD LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi,

You can add an external USB hard drive to this TV in order to extend its memory.

You can view the restrictions regarding this on page 134 of your user manual or you can follow the link to your E-Manual:

http://downloadcenter.samsung.com/c...[ENG]X12DVBEUF-0313.pdf

Thanks
answered 6 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Can I connect a TV to a PC or laptop as a secondary display?

asked 5 months, 1 week ago
Andartur
on 40" F6400 Series 6 Smart 3D Full HD LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi,

This TV model does not have a PC Audio in (Mini Jack or a PC in (D-Sub).

Thanks.
answered 5 months, 1 week ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Can I record to a usb device if I have one plugged into any of the 3 USB ports?

asked 4 months, 2 weeks ago
Benjamin
on 40" F6400 Series 6 Smart 3D Full HD LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Benjamin,

Yes you can record to a external USB device.

Please view all precausions regading this on page 77 of your user manual by following the link provided;

http://downloadcenter.samsung.com/c...[ENG]X12DVBEUF-0313.pdf

Thanks
answered 4 months, 2 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

So, excluding CMR what is the Native/True refresh of this tv in Hertz

asked 4 months, 2 weeks ago
Timothy
on 40" F6400 Series 6 Smart 3D Full HD LED TV
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi Timothy,

Due to the nature of your enquiry we recommend you contact a member of our AV team on 0330 726 7864.

Thanks
answered 4 months, 2 weeks ago
Samsung E-Support
-2points
0out of 2found this answer helpful.
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