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Customer Questions & Answers for
40" ES8000 Series 8 SMART 3D Full HDLED TV

Experience the future of home entertainment with a more advanced TV. The Samsung 40” ES8000 Slim LED TV features Smart Interaction, which gives you intuitive control via speech or gestures. You can also access a wide world of content, apps, web browsing and more through Smart Hub. This forward-thinking TV is even prepared for the future, thanks to the ability to install Smart Evolution Kits* to improve picture and performance as well as deliver the newest features.
Customer Questions & Answers:
30 Questions
 | 
13 Answers
Overall Rating:
4.625 out of 5
4.6
out of
5
(8 Reviews)8

Questions & Answers for samsung 40" ES8000 Series 8 SMART 3D Full HDLED TV

Question

motion control on but cannot get it on screen

asked 2 years, 4 months ago
supermac
on 40" ES8000 Series 8 SMART 3D Full HDLED TV
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Makes sure you don't have any strong lights behind you, Go into the menu and when you get motion control up press right to calibrate the motion control, this will test the background light and then you must get in front of the eye. after you have completed the setup hold you flat palm up to the tv and wave left to right two times and hold you hand steady in the middle and wait for 2 to 3 seconds, when you get the volume and channel move your hand to the volume up/down and clench fist to go up down.
answered 2 years, 3 months ago
Spence
Essex Corringham
-1point
0out of 1found this answer helpful.
Question

What other glasses can you use on this TV?

The ones that come with it are very poor quality and would like something a little better made and with the side shields, the other glasses you make I have been told will not work with this TV????
asked 2 years, 3 months ago
Glen
on 40" ES8000 Series 8 SMART 3D Full HDLED TV
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Hey Glen, the following glasses will work with your TV;
SSG-3700CR, SSG-3300CR/GR, SSG-3100GB, SSG-3500CR and our SSG-3050GB.
answered 2 years, 3 months ago
Samsung Service
+3points
4out of 5found this answer helpful.
Question

How do I turn off the blue light at the bottom of the ES8000 LEDTV when the tv is on?

asked 1 year, 5 months ago
Tombo
on 40" ES8000 Series 8 SMART 3D Full HDLED TV
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Hi Tombo,

Please press menu ---> system ----> General ----> Light effect.

Thanks.
answered 1 year, 5 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

ES 8000 series. Is there a PVR function included? Any additional hardware required? Capacity in HD hours? Function to record 2 channels at once?

asked 1 year, 5 months ago
Bazzer
on 40" ES8000 Series 8 SMART 3D Full HDLED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Bazzer,

Yes, there is a PVR function on this TV if you connect a USB HDD. Please consult your used manual for the needed specifications for a HDD.

Thank you
answered 1 year, 5 months ago
Samsung
0points
0out of 0found this answer helpful.
Question

when is the expansion pack available for es8000 tv

asked 1 year, 5 months ago
simon
london
on 40" ES8000 Series 8 SMART 3D Full HDLED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Simon,

The Smart Evolution Kit is not released yet but you can read about it here. http://www.samsung.com/uk/news/loca...

Thanks.
answered 1 year, 4 months ago
Samsung E-Support
-2points
0out of 2found this answer helpful.
Question

Which USB Stick/Flash Drive should I buy for recording/playing TV programs?

asked 1 year, 4 months ago
Arpanet
London
on 40" ES8000 Series 8 SMART 3D Full HDLED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Arpanet,

I would advise you to use a USB 2 HDD with at lease 5400rpm and non raid, partitioned in FAT32 or NTSC.

Thanks.
answered 1 year, 4 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Does ES8000 have freeview and freesat?

asked 1 year, 1 month ago
Medhat
Uk
on 40" ES8000 Series 8 SMART 3D Full HDLED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Medhat,

Yes the ES8000 has freeview and freesat, you can look at the specifications from our webpage;

http://www.samsung.com/uk/consumer/tv-audio-video/television/led-tv/UE40ES8000UXXU-spec

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

Is the ES8000 40" TV True active LED pixels or are they LCD backlit with LED

asked 9 months ago
PeterL
Surrey
on 40" ES8000 Series 8 SMART 3D Full HDLED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi,

This TV is classed as backlit LED.

Thanks.
answered 9 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

I wish to be able to download audio recordings in MP3 format but the screen is saying "unable to download"

I have the series 8 - 40" smart Tv purchased in Aug 2012. I regularly access a website on my home PC which allows me to listen to audio recordings in MP3 format but seem unable to do it with my TV. Do I need to download an app to allow me to do this?
asked 8 months ago
Martin
on 40" ES8000 Series 8 SMART 3D Full HDLED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Martin,

There may be third party applications that may allow you to do this. However, it is not possible to download MP3 files directly from the web browser to the TV.

You can download the MP3 files on a computer, save on to a USB stick and input in to the TV.

Thanks
answered 8 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

I get error message when i try to sign in

I've created an account to use the Samsung Link and stream my PC onto my smart TV. Everytime I try to sign in, i get message that says, Error, please try again later
asked 8 months ago
Tjonline90
Manchester
on 40" ES8000 Series 8 SMART 3D Full HDLED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi,

Due to the nature of your inquiry, we recommend you contact a member of our technical support team on 0330 726 7864.

Thanks
answered 8 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

tv thin black lines

Hi Samsung, I have a Samsung es8000 40" TV brought only 1 1/2 years ago. I have recently noticed a couple of very thin black lines running horizontally across my TV about an inch from the bottom. When i manipulate the bottom right part of the screen the lines disappear. please may you help. I spent so much money on this TV, and I can not believe its broken already.
asked 7 months ago
tracey26
lincoln
on 40" ES8000 Series 8 SMART 3D Full HDLED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Tracey,

Due to the nature of your enquiry, we recommend you contact a member of our AV technical support team on 0330 726 7864 who will be assist you further with this.

Thanks
answered 7 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How to record on external USB HDD drive, a channel from STB?

I bought recently a 40" ES8000 Series 8 SMART 3D Full HD LED TV. I have attach an external HDD and i can record without a problem, channels that are available via the antenna cable (indicated as DTV Air).
It does not give me an option to select any channel available via the STB that i am subscriber to.
How can i overcome this problem?
asked 5 months, 3 weeks ago
Nick
on 40" ES8000 Series 8 SMART 3D Full HDLED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Nick,

Due to the nature of your query we recommend you contact our AV Support Team on 0330 726 7864 as we require further information from you.

Thanks.
answered 5 months, 2 weeks ago
Samsung E-Support
-2points
0out of 2found this answer helpful.
Question

When will the bbc I player App be available for the ES8000 range

asked 2 years, 4 months ago
Gromit105
Norfolk
on 40" ES8000 Series 8 SMART 3D Full HDLED TV
+2points
3out of 4found this question helpful.
1 answer
Answers
answer 1
Hi,
There has been no confirmed dates yet as to when BBC iplayer will be made available on our new E series range.
Samsung are working in conjunction with BBC to create the software necessary to make it available to our customers.
We thank you for your patience in this matter.
answered 2 years, 4 months ago
Samsung Service
-5points
4out of 13found this answer helpful.
Question

Can the Skype App be set to answer incoming calls automatically?

Can it be set to interrupt tv viewing etc so that calls are received?
Can Skype calls be answered automatically when the tv is in Standby mode?
asked 2 years, 3 months ago
Harps
on 40" ES8000 Series 8 SMART 3D Full HDLED TV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

When are smaller screen sizes likely to be available in this ES8000 range with same functions

asked 2 years, 2 months ago
Costa HD
on 40" ES8000 Series 8 SMART 3D Full HDLED TV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

If using sky box and or surround sound are motion controls not redundant?

With a sky box connected it normally controls station selection and a surround sound usually controls volume. Does this not make the motion controls redundant in most cases?
asked 2 years, 2 months ago
Alistairl
on 40" ES8000 Series 8 SMART 3D Full HDLED TV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

When weill YUPP TV app become available for 2012 models

40ES6300
asked 2 years, 2 months ago
Bobby
London
on 40" ES8000 Series 8 SMART 3D Full HDLED TV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

When will ITV Player and 4 OD be available for the ES8000 range of TV's

The application for viewing BBC I player is great, easy to use and great quality. Will similar apps soon be available for ITV player and 4 OD? I have found the relevant sites using the Internet Browser, but am reluctant to download the flash player as requested by the software. Any suggestions?
asked 2 years, 2 months ago
DJBivs
Essex
on 40" ES8000 Series 8 SMART 3D Full HDLED TV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

can the TV download and store programes like "easy hide" or "tuvpn?

asked 2 years, 2 months ago
Dave W
cyprus
on 40" ES8000 Series 8 SMART 3D Full HDLED TV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

The camera appears to have no sideways motion, can I plug in a standard webcam?

40" ES8000 Series 8 SMART Full HD LED TV
asked 2 years ago
Hawarden
Clifton Bedfordshire
on 40" ES8000 Series 8 SMART 3D Full HDLED TV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
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