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Customer Questions & Answers for
40" ES6800 Series 6SMART 3D Full HD LED TV

Bring home a smarter television with the Samsung 40” ES6800 Slim LED TV. You’ll have access to online Smart Hub content and services, web browsing and more. AllShare Play also lets you enjoy music, photos and videos streamed wirelessly from compatible devices like smartphones and tabs. You’ll experience all your entertainment with stunning picture quality, thanks to enhancements like Micro Dimming and Clear Motion Rate. And, with a thin-slim bezel and stylish slim design, the ES6800 will look great in your living room.
Customer Questions & Answers:
24 Questions
 | 
11 Answers
Overall Rating:
4.167 out of 5
4.2
out of
5
(6 Reviews)6

Questions & Answers for samsung 40" ES6800 Series 6SMART 3D Full HD LED TV

Question

I have a UE40ES6800, what keyboard do I need

What accessories go with this
asked 3 weeks, 3 days ago
Keith.S
Wales
on 40" ES6800 Series 6SMART 3D Full HD LED TV
0points
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1 answer
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answer 1
Hi Keith, The keyboard that is compatible with your model of TV is the VG-KBD1000. Hope this helps.
answered 3 weeks, 2 days ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Display macbook screen onto smart tv

I have my MacBook Pro connected to my samsung smart tv but how do I display the macbook screen onto the tv?
asked 1 month, 1 week ago
Lilcaz
Nottingham
on 40" ES6800 Series 6SMART 3D Full HD LED TV
0points
0out of 0found this question helpful.
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1 answer
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answer 1
Hi, you will need to use a HDMI cable to connect your PC and TV together. If the picture does not display you may need to change the resolution of the screen. Hope this helps.
answered 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

firmware upgrade?

Hi my UE40ES6800 says it needs a firmware upgrade for LoveFilms to work, but when I go to the menu and select update via internet it says none available. Is there a firmware that I can download to a USB memory stick?
asked 5 months, 2 weeks ago
nwest
on 40" ES6800 Series 6SMART 3D Full HD LED TV
-2points
0out of 2found this question helpful.
1 answer
Answers
answer 1
Hi,

The latest firmware for your TV was released on the 22nd January 2014. If you do not already have this firmware on your TV you can download it from the following link;

http://www.samsung.com/uk/support/m...

Thanks
answered 5 months, 2 weeks ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

How to tune freesat, no signal found

asked 4 months, 2 weeks ago
Gunfa
England
on 40" ES6800 Series 6SMART 3D Full HD LED TV
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0out of 0found this question helpful.
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1 answer
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answer 1
Hi Gunfa,

Below is a link with instructions on how to tune your Samsung TV;

http://skp.samsungcsportal.com/inte...

Thanks.
answered 4 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Firmware issue

40" ES6800 Series 6 SMART

Hi, I updated my Samsung TV to firmware 1042 late last year. Since then it doesnt remember which input it was on whenever turned off and a few other issues.

Since then, the available firmware on your website is 1036 (better firmware...) - I dont know if its possible to downgrade the firmware? Or when will you bring out the new firmware so that I can update it and fix these problems??

Thanks.
asked 5 months ago
oldtony
UK
on 40" ES6800 Series 6SMART 3D Full HD LED TV
0points
0out of 0found this question helpful.
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1 answer
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answer 1
Hi,

Please ensure your TV is running the latest version of firmware available. It is not possible to downgarde the firmware.

Thanks
answered 4 months, 2 weeks ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

what webcam is compatable with the es6800 series 6 television

asked 9 months ago
Anonymous
on 40" ES6800 Series 6SMART 3D Full HD LED TV
+1point
1out of 1found this question helpful.
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1 answer
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answer 1
Hi James,

The camera for this TV is the Samsung VG-STC3000,

Thanks
answered 9 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

can microsoft silverlight software be installed on the 40 ES6800 tv?

Via the tv web browser Eurosport player home screen can be accessed; however to view live tv microsoft silverlight software needs to be installed. Permission (from Samsung?) is needed
asked 11 months ago
Anonymous
uk
on 40" ES6800 Series 6SMART 3D Full HD LED TV
+1point
2out of 3found this question helpful.
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1 answer
Answers
answer 1
Hi,

Your web browser is basic and so software such as Adobe Flash Player and Microsoft Silverlight are not supported.
answered 11 months ago
Samsung E-Support
-1point
1out of 3found this answer helpful.
Question

What speed is the integrated LAN port?

asked 1 year, 1 month ago
Tim K
on 40" ES6800 Series 6SMART 3D Full HD LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Tim,

The LAN port on this model is 1gig.

Thanks
answered 1 year, 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

suitable camera for skype in ua46es7100 model

asked 1 year, 5 months ago
joshy john
uae
on 40" ES6800 Series 6SMART 3D Full HD LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Joshy,

The camera for this TV model is the VG-STC2000.

Thanks.
answered 1 year, 4 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Can Eurosport Player be made available for Samsung Smart TVs please

asked 1 year, 3 months ago
Anonymous
East Sussex
on 40" ES6800 Series 6SMART 3D Full HD LED TV
0points
1out of 2found this question helpful.
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1 answer
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answer 1
Hi,

All applications are developed and maintained by their vendors. You would need to contact Eurosport to see if they have plans to release their app on your platform.

Thanks.
answered 1 year, 3 months ago
Samsung E-Support
-1point
1out of 3found this answer helpful.
Question

Can anyone tell me what kind of wireless keyboard will operate with the Samsung ES6710 Smart television?

asked 1 year, 4 months ago
Anonymous
on 40" ES6800 Series 6SMART 3D Full HD LED TV
-1point
0out of 1found this question helpful.
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1 answer
Answers
answer 1
Hi,

Please find a link to the keyboard you require. http://www.samsung.com/uk/consumer/...

Thanks.
answered 1 year, 4 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Does the samsung logo on the front of my series 6 tv light up?

asked 1 year, 6 months ago
Darren
Uk
on 40" ES6800 Series 6SMART 3D Full HD LED TV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

how do i record programmes

ue40es6800
asked 1 year, 7 months ago
m.nicholson
on 40" ES6800 Series 6SMART 3D Full HD LED TV
0points
0out of 0found this question helpful.
0 answers
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This question currently has no approved answers.
Question

How do I blank the screen whilst playing a radio music programme

Samsung says that a fixed picture can cause shadowing. I enjoy listening to radio music programmes available on freeview
asked 1 year, 7 months ago
Anonymous
Brighton East sussex
on 40" ES6800 Series 6SMART 3D Full HD LED TV
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Question

What music files ARE supported?

I put music on a USB memory stick, put it in the TV, go to the folder, and get the message 'this file format not supported' or similar. I've tried MPEG3, 4, WAV, AAC, etc., etc., but nothing plays.
Why not? I 've got a soundbar, and I want to be able to feed music through the USB port into the soundbar.

Are ANY music files 'supported'?

Allen.
asked 1 year, 9 months ago
allen
london
on 40" ES6800 Series 6SMART 3D Full HD LED TV
0points
0out of 0found this question helpful.
0 answers
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This question currently has no approved answers.
Question

Does logitech wireless keyboard work with samsung led smart tv series 6?

asked 1 year, 10 months ago
CA01
UK
on 40" ES6800 Series 6SMART 3D Full HD LED TV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

How do I alternate between keyboard use and mouse when they are both connected ?

Sometimes I want to use the keyboard to type and sometimes i want to just browse with the mouse but I can't seem to find out how to move from one to the other. Also on my email page, how do I get rid of the virtual keyboard when i am typing. Thanks so much
asked 1 year, 11 months ago
splauder
Bulgaria
on 40" ES6800 Series 6SMART 3D Full HD LED TV
-1point
0out of 1found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

How do I fit the TV to its stand?

The interlocking plastic lugs on the back of the TV and on the cradle that fit on the metal stand are so rigid that I can't make them interlock. Any ideas?
asked 1 year, 11 months ago
Alan
Teddington, Middlesex, UK
on 40" ES6800 Series 6SMART 3D Full HD LED TV
0points
0out of 0found this question helpful.
0 answers
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This question currently has no approved answers.
Question

How to I connect a Wii to the Samsung ES6800?

asked 2 years ago
Blanche
UK
on 40" ES6800 Series 6SMART 3D Full HD LED TV
+1point
1out of 1found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

6800 will not connect to internet - BT Home Hub

6800 TV & BT Home Hub (12 months old) will not connect, every other device in the home connects but TV will not. followed exact procedure several times but to no avail
asked 2 years, 1 month ago
Scrobbo
Yorkshire
on 40" ES6800 Series 6SMART 3D Full HD LED TV
+1point
1out of 1found this question helpful.
0 answers
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