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Most Recent Questions
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which operating system used in this TV
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thin green line on the left side of my tv
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My TV only tunes into London Live, QVC & Pop despite many resets and auto tuning. Any ideas how to get the other channels back?
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Questions with Most Recent Answers
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Customer Questions & Answers for
samsung 40" EH5300 Series 5 SMART Full HD LED TV

Bring home the Samsung 40” EH5300 LED TV and you’ll discover vivid viewing and a world of new entertainment options. You’ll be able to enjoy online Smart Hub content and services, as well as widescreen Skype video chats with friends and family worldwide. Thanks to its HDMI inputs, you can also connect the TV to other devices and view their multimedia in high-definition. And, with Wide Colour Enhancer Plus, all your entertainment is delivered with detail and vibrancy.
Customer Questions & Answers:
33 Questions
 | 
13 Answers
Overall Rating:
4.51 out of 5
4.5
out of
5

Questions & Answers for samsung 40" EH5300 Series 5 SMART Full HD LED TV

Question

Audio from YouTube and iPlayer apps is too loud

Audio from smart apps are loud to the point of distortion, is there a way to reduce the output volume? This is the same on both the TV speakers and the Optical Output.
asked 4 months ago
MR.DAVE
London
on 40" EH5300 Series 5 SMART Full HD LED TV
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Question

Smart hub wont download any apps since last update

asked 4 months ago
Ceitidhcat
on 40" EH5300 Series 5 SMART Full HD LED TV
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Question

can this model tv screen mirror?

I have a Samsung s5 and was recently told I could use it with my smart samsung tv, is this true? and if so how.
asked 4 months, 1 week ago
Stephanie
Ireland
on 40" EH5300 Series 5 SMART Full HD LED TV
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Question

Why cant my EH5300 connect to my new router?

My UE40 EH5300 TV cannot connect to the internet now that I have a new BT Homehub 5 router. I have no problems with any other device. I am using a Technomate Homeplug so it is a wired connection. I have tried to manually input the ip address etc but still have no connection.
asked 5 months ago
Mike W
Wirral, England
on 40" EH5300 Series 5 SMART Full HD LED TV
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Question

Internet connection problems after last firmware update

Since about 23 Feb, after a prompted firmware update, I have been unable to connect to the internet. Im connected via an ethernet cable and the TV says it can connect to my router, but says it is unable to connect to the internet, contact my network administrator. The router is working fine so its the TV (and I suspect the firmware update) that is causing issue. A lot of reports on the internet with a alot of SMART tv users having similar internet connection issues, but no solutions posted yet. Has anyone resolved this issue? Would trying to reinstall an older firmware version work?
asked 5 months ago
Nick
St Albans UK
on 40" EH5300 Series 5 SMART Full HD LED TV
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answer 1
I emailed Support reply was that they are aware of the issue and are working on fixing it.
answered 5 months ago
mopatop
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Question

Why cant my TV suddenly connect to the internet?

Ive been using SmartHub successfully to access online services (AmazonPrime, iPlayer etc) until yesterday. Now my TV will connect to the router but not to the internet. Ive contacted ISP but it doesnt seem to be a problem from their side. Ive searched Google and this seems to be a common problem but so far I havent found a fix. Any help greatfully received!
asked 5 months, 1 week ago
mopatop
UK
on 40" EH5300 Series 5 SMART Full HD LED TV
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Question

Network connection error - network working

TV reports network error connecting to internet when trying to access iPlayer, etc. No changes to network or settings to explain fault. Connecting to different, working, port produces same result. Connecting a laptop to normal port via LAN cable is ok. Reconnect telly and get same failure with IP services. With everything reconnected as normal setup, was able to update SmartHub software via TV successfully even though retrying connection to online services still fails! Im stuck!
asked 5 months, 1 week ago
darchibald
Glasgow, UK
on 40" EH5300 Series 5 SMART Full HD LED TV
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Question

Why can I not gain access to the internet?

Ive not used the internet on the TV for probably 2 years or so. We now decided to connect it and it wont connect to the internet, but it does find the router. Manual or auto ips just dont work. Even put a cable direct from TV into the BT Home Hub5 and still nothing. Upgraded now to latest firmware in case and no surprise really as no connection. Whats weird is we have 2 of these TVs. Exactly the same. One is fine, the other isnt.
asked 5 months, 1 week ago
Chris
Cornwall
on 40" EH5300 Series 5 SMART Full HD LED TV
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Question

How can I record programmes on my samsung M3 External hard drive.

I have a 40 inch Samsung OLED TV and I would like to know what I have to do to record programmes onto my Samsung M3 500GB portable external hard drive.
The TV is not independently connected to the internet but is connected to a ROKU box.
asked 5 months, 3 weeks ago
Chris
northern ireland
on 40" EH5300 Series 5 SMART Full HD LED TV
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Question

what contains in firmware upgrade file (usb type)? Maybe and a newer audio and video codecs ?

UE40EH5300
asked 6 months ago
MATIJA
HR
on 40" EH5300 Series 5 SMART Full HD LED TV
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Question

Can I upgrade the HDMI 1.4 to 2.0?

My tv is a UE40EH5300 smart tv. I want to connect my laptop (with hdmi 2.0) but I get "no signal" answer. I think its because the old 1.4 HDMI.
asked 6 months ago
Peti
on 40" EH5300 Series 5 SMART Full HD LED TV
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Question

Why does my 40" series 5 TV not recognise the Lan internet connection nor does it recognise the USB stick update.

TV does not recognise the Lan internet connection. I tried updating the firmware&#59; thinking this may be the problem, but when I connect the USB stick with latest firmware update on it, it say there is no update on the memory stick, but I know there is.
Any suggestions ?
asked 7 months ago
dvdfan1
Derbyshire
on 40" EH5300 Series 5 SMART Full HD LED TV
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Question

how do I update my software?

I cant get log in to amazon instant - I dont get the option to enter my password
asked 8 months ago
doug.mitchell
Scotland
on 40" EH5300 Series 5 SMART Full HD LED TV
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answer 1
Hi Doug,

You can find all firmware updates for your TV on our product support page; http://www.samsung.com/uk/support/model/UE40EH5300KXXU.

To update your firmware, please check out this link; http://www.samsung.com/uk/support/skp/faq/1057760.

Hope this helps.
answered 8 months ago
Samsung E-support
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Question

Can I use this UK TV in Japan (overseas)?

I just purchased this TV in the UK a few months ago, but I am now moving to Japan. Does anyone know if this TV will work in Japan.

The digital TV tuner probably wont work, but I would just be ordering a cable service like I had with Virgin and that media source would come in over the HDMI, so I dont think it would really matter. Of course I would need a step down converter to go from 220v to 100v in Japan, but seeing that the wattage is low for these TVs, a step down/up transformer should be fairly cheap.

Im a bit concerned about the whole PAL/NTSC thing though. As I know PAL is used in the UK and NTSC is used in Japan, or is this more of a thing of the past and not something to worry about (i.e. the TV supports both formats and just switches to whatever the input mode is in)?
asked 9 months ago
americanninja
London
on 40" EH5300 Series 5 SMART Full HD LED TV
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Question

How do I connect the sound bar?

I have a UE40EH5300KXXU TV, and I have just bought a Sound Bar model HWF350. Initially I connected it using the supplied audio cable, but got no sound. So I purchased an optical cable but the plugs dont seem to fit the sockets in the TV or the bar. I have set the speakers to "external" on the TV. Could you advise?
asked 9 months ago
Al Neville
Ilford, Essex
on 40" EH5300 Series 5 SMART Full HD LED TV
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Question

What hdd can I use as a pvr with tv ue40eh5300kxxu?

asked 1 year ago
Brad
on 40" EH5300 Series 5 SMART Full HD LED TV
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answer 1
Hi Brad, We recommend that you use a HDD that supports USB connection and has at least 1TB in memory. You will be able to purchase these from your high street retailers.
answered 10 months ago
Samsung E-Support
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Question

How do I delete channels on my tv? its a Smart tv UE5300EH

asked 1 year, 1 month ago
Brian
on 40" EH5300 Series 5 SMART Full HD LED TV
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answer 1
Hi Brian,

Using the channel function, you can delete channels, set favorite channels and edit the channel name for analogue broadcast. Please check out the user manual for more information on this http://downloadcenter.samsung.com/content/UM/201211/20121110095845360/01-XTDVBEUE-ENG-1109.pdf. Hope this helps.
answered 1 year, 1 month ago
Samsung E-Support
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Question

Does this TV supported VDSL?

Samsung UE40EH5300

I need to know about wired internet, Does this TV supported VDSL? or it supports only DSL or cable ?
asked 1 year, 1 month ago
Brijesh
Munich
on 40" EH5300 Series 5 SMART Full HD LED TV
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Question

Flash player

Is there an app with flash player to support BBC Sport web page to stream live events.
asked 1 year, 2 months ago
BrianN
Londonderry NI
on 40" EH5300 Series 5 SMART Full HD LED TV
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Question

Does this TV have a screen mirroring option?

Ive noticed that other samsung smart tvs have a "screen mirroring" option under sources. Does this tv also have this option?
asked 1 year, 2 months ago
handsdown9
on 40" EH5300 Series 5 SMART Full HD LED TV
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