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Most Recent Questions
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Questions with Most Recent Answers
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does this tv has internet connection to watch youtube
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Does this tv have a FreeSat tuner built in?
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Customer Questions & Answers for
samsung 40" EH5000 Series 5 Full HD LED TV

Bring home a TV with a better picture and better connectivity. The Samsung EH5000 Series 5 LED TV delivers spectacular Full HD viewing and HDMI connectivity, so you can enjoy all your favourite entertainment in ultra-realistic high definition. You can also connect to USB storage to access movies, music and photos, or use HDMI inputs to access a wide range of compatible devices. Thanks to Wide Colour Enhancer Plus, which boosts picture quality with an advanced algorithm, you’ll see more vivid and detailed images than ever.
Customer Questions & Answers:
31 Questions
 | 
17 Answers
Overall Rating:
4.727 out of 5
4.7
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Questions & Answers for samsung 40" EH5000 Series 5 Full HD LED TV

Question

What soundbar would fit a UE40EH500K

I am looking to get a sound bar for my Samsung TV. Which soundbars are compatible?
asked 4 months, 2 weeks ago
Henning
UK
on 40" EH5000 Series 5 Full HD LED TV
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2 answers
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answer 1
Hi,

The sounds bar we recommend you use with this TV is the HW-F350.

Please note that these products will need to be connected via a Optical Cable.

Thanks.
answered 4 months, 1 week ago
Samsung E-Support
0points
1out of 2found this answer helpful.
answer 2
Hi,

The sounds bar we recommend you use with this TV is the HW-F350.

Please note that these products will need to be connected via a Optical Cable.

Thanks
answered 4 months, 1 week ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

does this tv has internet connection to watch youtube

asked 1 year, 7 months ago
knvlpavan
uk
on 40" EH5000 Series 5 Full HD LED TV
+1point
1out of 1found this question helpful.
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2 answers
Answers
answer 1
If I buy an evolution kit will this turn the TV into a Smart TV?
answered 8 hours ago
Merls
0points
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answer 2
no
answered 1 year, 1 month ago
vandetta
0points
1out of 2found this answer helpful.
Question

What does CMR 50 means, compared to basic 50Hz ?

on the new EH5000 series, I read the TV is CRM 50. How is it different from a basic 50Hz ?
asked 2 years ago
joolznyc
on 40" EH5000 Series 5 Full HD LED TV
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1 answer
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answer 1
Hi there.

CMR stands for Clear Motion Rate.

In the case of the EH5000, it's refresh rate is 50Hz (actual) so there is no difference. When we move into the higher end models we can achieve 100, 200, 400 or even 800 CMR.

To try and keep consistent, we have called this 50 CMR on the EH5000.
answered 2 years ago
Samsung Customer Support
+5points
9out of 13found this answer helpful.
Question

sorry same question as Ronnie does it have an HD Freeview tuner simple question?

asked 1 year, 9 months ago
Lenfast
on 40" EH5000 Series 5 Full HD LED TV
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answer 1
yea it does,easy to use too
answered 1 year, 3 months ago
marty
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Question

has this tv got freeview hd

asked 1 year, 6 months ago
Kevin
N Ireland
on 40" EH5000 Series 5 Full HD LED TV
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1 answer
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answer 1
Yes- The specification indicates that it has a DVB-T2 tuner which means it can receive Freeview HD (including both UK Freeview HD channels and RTE channels)
answered 1 year, 4 months ago
Peter
+2points
2out of 2found this answer helpful.
Question

on certain channels when there is no speech from the actors there is a commentary on what is happening on the screen as if for blind

commentary whilst no speech from actors . how is this removed ?
asked 1 year, 1 month ago
dave
stevenage
on 40" EH5000 Series 5 Full HD LED TV
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1 answer
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answer 1
Hi Dave,

This is called audio description and can be turned off by pressing the subtitles button on your remote and then enter. Scroll down to AD and press enter to turn it off.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

where on the TV is the SCART socket? i cant not see it on thr pictures. As i need one for my Sky Box

asked 1 year ago
Batesy
on 40" EH5000 Series 5 Full HD LED TV
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1 answer
Answers
answer 1
Hi Batesy,

The scart connection is located beside the aerial in port.

Thanks
answered 1 year ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Is samsung-40 Fhd Led TV-40-eh5000 is a smart TV

asked 1 year ago
kakoli
Asansol(W.B.)
on 40" EH5000 Series 5 Full HD LED TV
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1 answer
Answers
answer 1
Hi Kakoli,

This model does not have smart features included.

Thanks.
answered 1 year ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Is this model (40" EH5000 Series 5) has working DLNA?

I just bought a EU40EH5005K that comes with Network port (DLNA) but I can not make it to work with my PC.
I have installed Samsung Allshare and Samsung PC share manger. Softwares don't see my TV at all.
asked 11 months ago
Alex
Denmark
on 40" EH5000 Series 5 Full HD LED TV
-1point
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1 answer
Answers
answer 1
Hi Alex,

You will need to ensure that your TV and Computer are both connected to the same network for DLNA to work.

Thanks.
answered 11 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Does it support HDMI-CEC

asked 8 months ago
SImon
on 40" EH5000 Series 5 Full HD LED TV
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1 answer
Answers
answer 1
Hi Simon,

This TV does not support HDMI-CEC. Please see full specifications here http://www.samsung.com/uk/consumer/tv-audio-video/television/led-tv/UE40EH5000KXXU-spec

Thanks.
answered 7 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Why do I need a set top box to get any channels?

I live in the FK2 area in Scotland. I use an aerial not cable. The set never showed any channels and would not tune until I added a set top box. Exactly what tuners are fitted to this set? I cannot send it back to the retailer as it was Comet.
asked 1 month, 4 weeks ago
Robert
Falkirk Scotland
on 40" EH5000 Series 5 Full HD LED TV
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1 answer
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answer 1
Hi Robert,

Due to the nature of your enquiry, we recommend you contact a member of our AV technical support team on 0330 726 7864.

Thanks
answered 1 month, 3 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

can i use netflix on this television?

asked 1 month, 3 weeks ago
scott
on 40" EH5000 Series 5 Full HD LED TV
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1 answer
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answer 1
Hi Scott,

Unfortunately, this TV does not support an internet connection and so this would not be possible.

Thanks
answered 1 month, 3 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

The HD channels on Freeview are not working - why?

asked 3 months, 2 weeks ago
rejadam
London
on 40" EH5000 Series 5 Full HD LED TV
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1 answer
Answers
answer 1
Hi,

Due to the nature of your enquiry, we recommend you contact a member of our AV technical support team on 0330 726 7864 who will be able to troubleshoot this for you.

Thanks
answered 3 months, 1 week ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Can't turn on subtitles

I'd like to ask about subtitles settings. Subtitles in menu are disabled and I can't turn it on or change settings. For eg.I want to play movie from usb_disk and subtitles are not visible in directory too.

Thanks
asked 10 months ago
Matej
Slovakia
on 40" EH5000 Series 5 Full HD LED TV
0points
1out of 2found this question helpful.
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1 answer
Answers
answer 1
Hi Matej,

You will need to contact Samsung Slovakia for support with this issue.

Thanks.
answered 10 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Can I use a wifi dongle on this tv to watch iplayer etc

User submitted photo
asked 4 months, 3 weeks ago
Ericm
on 40" EH5000 Series 5 Full HD LED TV
-1point
0out of 1found this question helpful.
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1 answer
Answers
answer 1
Hi,

Due to the nature of your question we will need you to be more specific, call our Galaxy team on 0330 726 7864.

Thanks.
answered 4 months, 2 weeks ago
Samsung E-Support
-2points
0out of 2found this answer helpful.
Question

is this model eh5000 a new item and does it replace series 5 5520

I am getting conflicting information from retailers, that this 5000 is a new model for 2012 and the 5520 is now an old model, also some say series 4 others say series 5
asked 2 years ago
mr ed
leigh
on 40" EH5000 Series 5 Full HD LED TV
0points
1out of 2found this question helpful.
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0 answers
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This question currently has no approved answers.
Question

What is the difference in the Series numbers on your televisions?

asked 1 year, 11 months ago
Mrs. K. Pugh
West Yorkshire
on 40" EH5000 Series 5 Full HD LED TV
-1point
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Question

External USB Hard Drive

I have a 1TB Western Digital external hard drive with movies and photos and music. Will the TV allow me to sort and play these, through a menu.
asked 1 year, 10 months ago
Great Grandma's Project
Southampton
on 40" EH5000 Series 5 Full HD LED TV
+1point
1out of 1found this question helpful.
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Question

does the Samsung UE40EH500 have a S-Video socket?

asked 1 year, 10 months ago
angie
sheerness
on 40" EH5000 Series 5 Full HD LED TV
0points
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0 answers
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Question

Does this model have "Freeview HD" installed?

asked 1 year, 9 months ago
Ronnie
on 40" EH5000 Series 5 Full HD LED TV
-1point
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