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Most Recent Questions
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Can I pause live tv & record on this model?
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Questions with Most Recent Answers
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does this tv has internet connection to watch youtube
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Does this tv have a FreeSat tuner built in?
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40” D5520 Series 5Full HD LED TV

Customer Questions & Answers for
40” D5520 Series 5Full HD LED TV

The Samsung Series D5520 is a Smart TV that’s now even more of a brain box, thanks to major advancements in viewing technology. At first sight, you’ll be captivated by its natural colour tones that many other screens just can’t capture. Plus, it’s twice the resolution of standard HD, making blurred spots a thing of the past. TV shows, internet content and anything on your devices can now be watched on this home entertainment sensation.
Customer Questions & Answers:
130 Questions
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60 Answers
Overall Rating:
4.524 out of 5
4.5
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(42 Reviews)42

Questions & Answers for samsung 40” D5520 Series 5Full HD LED TV

Question

blurred

what is the best set up options for this t.v as i have purcahsed the ue40d5520 model and it is not as sharp as in the show room.What leads do you suggest just incase the ones which i am using are incorrect... The tv is set up to the sky box. Any help would be appreciated. Thank you
asked 2 years, 8 months ago
Sexy Sym
uk england
on 40” D5520 Series 5Full HD LED TV
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
When watching ESPN channels the footballers are extremely blurred. We have a HDMI cable and it is set to dynamic but there is no improvement. The colour sharpness is the only improvement. Disappointed
answered 1 year, 8 months ago
Postman Pat
Bedfordshire
0points
0out of 0found this answer helpful.
answer 2
Make sure you connect to your tv using hdmi cable as this is needed for hdtv and bluray. I find movie mode to be best but this is personal taste. I have also found that the performance of the tv is so good that I have the sharpness set at 0 when on hdtv and bluray, or even sdtv. Default picture settings produce a good picture, but you could alter these to your taste depending on ambient viewing conditions.
answered 2 years, 3 months ago
kcsheff
sheffield
0points
1out of 2found this answer helpful.
answer 3
This is all down to the feed the TV is getting. For example, if you used a Sky HD box with a HDMI cable and you view one of the HD channels the picture will be nice and crisp. If you can receive Freeview in your area try one of the Freeview HD channels. The nice clear image you saw in the show room was almost definately a HD feed.
answered 2 years, 4 months ago
MrSamsung
-1point
0out of 1found this answer helpful.
Question

Do I need a decoder for Samsung UE40D5520

To get free channels do I need to get a Decoder or can straight away connect to dish antena.
asked 2 years, 7 months ago
Kumi
on 40” D5520 Series 5Full HD LED TV
-1point
0out of 1found this question helpful.
3 answers
Answers
answer 1
The TV has Freeview and Freeview HD so you need an aerial. The TV does not have Freesat so you cannot use a satellite dish.
answered 2 years, 4 months ago
MrSamsung
0points
1out of 2found this answer helpful.
answer 2
Hi, no, you'll have to connect the TV straight to an aerial antenna as the TV has built in Freeview.
answered 2 years, 6 months ago
Samsung Customer Service
0points
0out of 0found this answer helpful.
answer 3
Hi, if you are referring to FreeView, you need an aerial and you must connect this using the correct cable to receive FreeView. For FreeSat a FreeSat box is required along with a satellite dish and the correct connections. We are currently offering a FreeSat product, if you're interested in finding out more visit: http://www.samsung.com/uk/set-top-box/
answered 2 years, 6 months ago
Samsung Customer Service
+3points
3out of 3found this answer helpful.
Question

how do i get HD on this telly ?

do I need a freeview hd box or is it built in?
asked 2 years, 5 months ago
jules
glos
on 40” D5520 Series 5Full HD LED TV
0points
1out of 2found this question helpful.
3 answers
Answers
answer 1
The TV has a build in Freeview HD tuner. If you cannot currently receive Freeview in your area then you can get HD on this TV by using a Freesat HD box or a Sky HD box. Connect these using a HDMI cable.
answered 2 years, 4 months ago
MrSamsung
+5points
5out of 5found this answer helpful.
answer 2
It is built in but you can also use a freeview box if you want the ability to record or pause live TV
answered 2 years, 5 months ago
Mokins
0points
0out of 0found this answer helpful.
answer 3
freeveiw hd box is built in.

channels 50 /51/52/53 are hd at present more will be available as digital switchover contunues
answered 2 years, 5 months ago
stuart
herts
+2points
2out of 2found this answer helpful.
Question

Is it 3d ready?

asked 2 years, 6 months ago
Tendente2002
on 40” D5520 Series 5Full HD LED TV
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
Sorry, this TV is not 3D
answered 2 years, 5 months ago
Mokins
+2points
2out of 2found this answer helpful.
answer 2
So, this is not a 3D TV
answered 2 years, 5 months ago
Mokins
-1point
0out of 1found this answer helpful.
Question

What is the code to pair the UE40D5520 tv with a virgin media V+ remote

I have instructions from virgin media to enable me to get the v+ remote control to be able to control the tv volume. However it lists 30 possible 4 digit codes for Samsung, and it will be tedious if I have to go through all of them in turn. Does any one know which is the correct code for the UE40D5520?
asked 2 years, 1 month ago
Maz37
Bristol
on 40” D5520 Series 5Full HD LED TV
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
code 4080 worked for me.
answered 1 year, 10 months ago
slowly_over
Felixstowe
-1point
0out of 1found this answer helpful.
answer 2
Hi Maz, can you please try each of the codes listed for the V+ remote as we do not have information on specifics.
answered 2 years, 1 month ago
Samsung Service
-1point
0out of 1found this answer helpful.
Question

Does this have built-in WiFi or do I have to buy something extra

If so can I just order as an option?
asked 1 year, 11 months ago
jbucks
UK
on 40” D5520 Series 5Full HD LED TV
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Built in wifi included
answered 1 year, 11 months ago
Westy
-2points
1out of 4found this answer helpful.
answer 2
Hi.

Unfortunately your TV does not feature an inbuilt WiFi connector, however the device can be made wireless with our WIS09ABGN wireless adaptor.
answered 1 year, 11 months ago
Samsung Service
+1point
1out of 1found this answer helpful.
Question

D5520 Screen Rotation?

I would like to be able to rotate left or right the screen easily depending on my position in the room, however, I do not know how to enable that.
asked 2 years, 7 months ago
snoopfan
on 40” D5520 Series 5Full HD LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If the tv is mounted on the crystal tv stand as supplied you should be able to rotate it just by turning the tv.
answered 2 years, 3 months ago
kcsheff
sheffield
0points
0out of 0found this answer helpful.
Question

With regards to the LED TV model UE40D5520 has this set got HD built in & Freeview Built in and what is the difference?

asked 2 years, 6 months ago
confused
Basingstoke
on 40” D5520 Series 5Full HD LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
HD is built in and is talking about the picture quality. As for freeview. This is alsao built in and is talking about the TV haveing the ability to receive free to view TV from a standard ariel after the switchover date.
answered 2 years, 5 months ago
Mokins
+2points
2out of 2found this answer helpful.
Question

using a sagecom dtr6730t freeview recorder connected via hdmi, shows it at 50hz not 100hz.Why?

the hz rate does not appear on another screen except when connected via hdmi. Is this a compatibility issue,
or is it actually 100hz but with wrong information?
How do I know it is running at 100hz at any time?
asked 2 years, 6 months ago
Kevin
on 40” D5520 Series 5Full HD LED TV
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
because your recorder is set too 50hz as standard so sends a 50hz signal to your tv.
regardless of your tv being 100hz.

most stuff will change over in time , but unless it states 100hz or above then 50hz is the standard
answered 2 years, 5 months ago
stuart
herts
+3points
3out of 3found this answer helpful.
Question

WHAT WIRELESS NETWORK ADAPTOR DO I NEED FOR MY UE40D5520RK SMART TV

asked 2 years, 5 months ago
BDR1
UNITED KINGDOM
on 40” D5520 Series 5Full HD LED TV
+2points
3out of 4found this question helpful.
1 answer
Answers
answer 1
SAMSUNG WIS09ABGN Link Stick Wireless USB Adaptor
answered 2 years, 4 months ago
MrSamsung
+5points
5out of 5found this answer helpful.
Question

Is skype available on this tv?

asked 2 years, 5 months ago
baz44
on 40” D5520 Series 5Full HD LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Unfortunately, no. But as the TV supports Samsung apps it may be possible in the future.
answered 2 years, 4 months ago
MrSamsung
-1point
0out of 1found this answer helpful.
Question

How do you make the stand swivel the TV?

I've just recently bought this TV, and the model in the shop could swivel to aid how you viewed the TV, but mine will not. Have I set it up wrong?
asked 2 years, 4 months ago
Francesca
Cheshire
on 40” D5520 Series 5Full HD LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi, the set should swivel on it's stand. It is a bit stiff though.
answered 2 years, 4 months ago
MrSamsung
+1point
1out of 1found this answer helpful.
Question

CAN YOU RECORD ON THIS TV?

can u record externally?
asked 2 years, 4 months ago
ernie
leicester
on 40” D5520 Series 5Full HD LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
On the UE40D8000, yes. The disk will be formatted and recordings are DRM locked to the TV they were recorded from - read the manual available on the Samsung website for further details.
answered 2 years, 4 months ago
FlippyFF
London
-3points
0out of 3found this answer helpful.
Question

How does the stand fit on the Samsung UE40D5520 TV?!!

We cannot fathom out how to do this! No instructions in the manual?
Help!

Thanks :o)
asked 2 years, 4 months ago
Claire
Sheffield
on 40” D5520 Series 5Full HD LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Go to youtube and search for "how to attach or remove the stand for samsung led tv" . This will show you how to do it better than I could explain it to you. It's very simple when you see it. Hope this helps.
answered 2 years, 4 months ago
kcsheff
sheffield
0points
0out of 0found this answer helpful.
Question

Samsung D5520, 100Hz but its shows 60Hz

Hi, on the website & in stores its says this TV support 100Hz, but when i connect through HDMI to PS3 or watch BluRay film it still shows 1920*1080 @60Hz. Why?
User submitted photo
asked 2 years, 3 months ago
Khan
Peterborough
on 40” D5520 Series 5Full HD LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
That's because it is displaying the info of the input signal which is 60 Hz in the case of ps3 the Tv upconverts the frame rate internally rest assured this is running at 100Hz
answered 1 year, 11 months ago
Westywestermang
0points
0out of 0found this answer helpful.
Question

I have just purchased the Samsung UE40D5520RK, is it 100 Hz?

asked 2 years, 3 months ago
Snake
on 40” D5520 Series 5Full HD LED TV
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
I can confirm that this set does indeed feature a 100 Hz clear motion rate.
answered 2 years, 3 months ago
Customer Support
-2points
0out of 2found this answer helpful.
Question

Wii console picture is black and white - no colour

All 3 colour coded jacks attached ( red to red, yellow to green, white to blue) unable to get a colour picture just black and white, sound is fine.
asked 2 years, 3 months ago
Audrey
Essex
on 40” D5520 Series 5Full HD LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Audrey, Please connect the cables to the set in the following way. Yellow to Green, White to White, Red into Red (beside White) and ensure your source is set to AV.
answered 2 years, 3 months ago
Customer Support
0points
0out of 0found this answer helpful.
Question

does this tv have an analogue tuner as well

i'am not going digital until may ,does this tv hav an analogue tuner as well as freeview hd .
asked 2 years, 3 months ago
johnboy
brighton
on 40” D5520 Series 5Full HD LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I can confirm that this model does indeed have an analogue tuner.
answered 2 years, 3 months ago
Samsung Service
-1point
0out of 1found this answer helpful.
Question

do i need to connect my TV TO A PHONE LINE OR BT HUB IN ORDER FOR THE sMART ELEMENT TO WORK

asked 2 years, 3 months ago
bARRY
sTAFFS
on 40” D5520 Series 5Full HD LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The TV needs to be connected directly to your router via a ethernet cable or wireless adaptor.
answered 2 years, 2 months ago
Samsung Service
0points
0out of 0found this answer helpful.
Question

Your website shows a 37" and 40" d5520. Is there a 32" version as well ?

asked 2 years, 3 months ago
joe90
uk
on 40” D5520 Series 5Full HD LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This set is indeed available in a 32" version. Model code - UE32D5520.
answered 2 years, 3 months ago
Samsung Service
0points
0out of 0found this answer helpful.
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