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Most Recent Questions
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Questions with Most Recent Answers
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does this tv has internet connection to watch youtube
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Customer Questions & Answers for
samsung 26" EH4500 Series 4 SMART LED TV

Enter a world of online content and services thanks to easy connectivity. You can get online wirelessly with the Samsung EH4500W LED TV and access a great range of Smart Hub content and services. Thanks to AllShare Play, you can also connect to all your compatible devices to share and stream music, video and photos. Wide Colour Enhancer Plus makes sure you can enjoy it all with great picture quality and vivid colour.
Customer Questions & Answers:
24 Questions
 | 
12 Answers
Overall Rating:
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Questions & Answers for samsung 26" EH4500 Series 4 SMART LED TV

Question

Can my Galaxy S2 smartphone be used as a remote for the TV, i.e. to change channels etc??

asked 1 year, 11 months ago
Ryanfsr
Northampton, UK
on 26" EH4500 Series 4 SMART LED TV
0points
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1 answer
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answer 1
Hi Ryan,
There is an app that you can download called Samsung remote, this allows you to control your Smart TV as long as the TV and the phone are connected to the same wireless router.
answered 1 year, 11 months ago
Samsung Service
0points
0out of 0found this answer helpful.
Question

I-Player app available but not working

Hi i can now install the iplayer app and update the TVs firmware but the app just reports that my device does not support it. Is this a bug? or do i need to do something else?

I would have thought that if the app was released it would work?
asked 1 year, 10 months ago
grant
on 26" EH4500 Series 4 SMART LED TV
+2points
2out of 2found this question helpful.
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3 answers
Answers
answer 1
I also have this problem. Not impressed. I note Samsung is still advertising this with pictures that indicate you can get iPlayer on this TV. Months after launch it is still not available. Misleading advertising to say the least...

Samsung will you give us some clues as to how to get this working?
answered 1 year, 9 months ago
jms100
0points
1out of 2found this answer helpful.
answer 2
I also have the same problem and iplayer will not run from the iplayer icon added with the most recent update of Smarthub. iplayer does now launch in the web browser though it has problems streaming any video that I don't have with the set top box attached to the TV. I have the latest firmware version.
answered 1 year, 9 months ago
Angela
Peterborough
0points
1out of 2found this answer helpful.
answer 3
Hi Grant, I have done this update today and have the same issue. I can make iplayer work via the web browser, but not by using the app for it. Any thoughts Samsung?
answered 1 year, 10 months ago
simon
+1point
2out of 3found this answer helpful.
Question

I purchased a 26" EH4500 Series 4 smart LED tv today and the shop advertised BBC iplayer for this tv. Please confirm if iplayer is available.

asked 1 year, 11 months ago
queenbee888
London
on 26" EH4500 Series 4 SMART LED TV
-1point
0out of 1found this question helpful.
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1 answer
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answer 1
Hi,
Samsung and BBC iplayer are currently working in conjunction to develop the necessary software needed to make this service available. Keep an eye on our news section on our website for the release dates coming soon:
www.samsung.com/uk/news
answered 1 year, 11 months ago
Samsung Service
-2points
1out of 4found this answer helpful.
Question

Does the Samsung EH4500 have a built in webcam ??

asked 1 year, 10 months ago
Lucy1234
on 26" EH4500 Series 4 SMART LED TV
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1 answer
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answer 1
Hey Lucy, this particular model does not have a built in camera. You can use either the CY-STC1100 or VG-STC2000 model of Skype camera which will be compatible with your set.
answered 1 year, 10 months ago
Samsung Service
+1point
1out of 1found this answer helpful.
Question

any update on when iplayer and love film will be available for this tv?

any update on when iplayer and love film will be available for this tv?
asked 1 year, 10 months ago
grant
on 26" EH4500 Series 4 SMART LED TV
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1 answer
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answer 1
Hey Grant, both apps are in the final stages of testing with the respective broadcasters and we expect the release in the coming days/weeks. Please keep checking your Smart Hub and TV for updates as we will release the apps as part of a software upgrade.
answered 1 year, 10 months ago
Samsung Service
0points
0out of 0found this answer helpful.
Question

Will I get BBC iPlayer today

Bought TV at the beginning of May on the understanding that it had BBC Iplayer. I phoned you about the lack of BBC iPlayer and was advised that it will be updated sometime in May, will I have the service in May? If not please advise when because at present the TV we purchased does not have all the features it was sold as having. This is what we understood we bought - http://www.samsung.com/uk/consumer/tv-audio-video/television/led-tv/UE26EH4500WXXU (apps shown on home page)
asked 1 year, 10 months ago
takes2long
Kent
on 26" EH4500 Series 4 SMART LED TV
0points
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1 answer
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answer 1
Hey, we are still waiting for the new application to be released to us from BBC. BBC are still testing the app to ensure full compatibility and we hope that we will have a release in the coming days. Please keep checking www.samsung.com/uk for updates.
answered 1 year, 10 months ago
Samsung Service
-2points
0out of 2found this answer helpful.
Question

does it have freeview

asked 1 year, 6 months ago
Stephen
on 26" EH4500 Series 4 SMART LED TV
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answer 1
yes also freevied HD see pic
User submitted photo
answered 1 year, 5 months ago
Brad
Bexleyheath
0points
1out of 2found this answer helpful.
Question

What keyboards are available for this Tv for using to browse the internet?

asked 1 year ago
John
on 26" EH4500 Series 4 SMART LED TV
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0out of 0found this question helpful.
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1 answer
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answer 1
Hi John,

You will only be able to use certain HID compliant wired keyboards and this will be trial and error as some may not work.

Thanks.
answered 1 year ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Remote control did not work

My ue26eh4500 used to work with my remote control. The remote failed. We contacted Samsung and got a replacement remote controller. However, this new remote controller does not work either. It seems the TV set cannot receive the signal. Can someone please help?
asked 6 months ago
shilin
london
on 26" EH4500 Series 4 SMART LED TV
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1 answer
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answer 1
Hi Shilin,

Please contact our AV support team on 03307267864 for assistance with your IR sensor.

Thanks
answered 6 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How can I get BBC iPlayer on Samsung ue26eh4500?

I've browsed the apps but none of the useful tv apps seem to be there: iPlayer, 4oD, etc..
asked 2 years ago
Helen
on 26" EH4500 Series 4 SMART LED TV
-2points
1out of 4found this question helpful.
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1 answer
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answer 1
hi Helen.

Presently these applications are not available for your device. They are currently in development with the relevant companies and should be available soon.
answered 2 years ago
Samsung Service
0points
3out of 6found this answer helpful.
Question

Are there any plans to introduce channel 4 on demand, 5 on demand, or Love Film?

asked 1 year, 11 months ago
elizann
Northern Ireland
on 26" EH4500 Series 4 SMART LED TV
+1point
1out of 1found this question helpful.
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Question

Hi Will a PLEX app be available for the EH4500?

asked 1 year, 10 months ago
grant
on 26" EH4500 Series 4 SMART LED TV
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Question

Wall bracket and iplayer

Just ordered this tv but on comet website it says it's not compatible with a wall bracket, is this true or have they got it wrong? Also just seen other questions from a few weeks ago about iplayer, is it on there yet as this is one of the reasons I got this tv.
asked 1 year, 10 months ago
peterc8
Wycombe
on 26" EH4500 Series 4 SMART LED TV
0points
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Question

Allshare No Longer Works with my media server

Since doing the 001021 firmware update Allshare on my EH4500 no longer displays a list of video's etc. Able to access them fine from PS3 & Galaxy S2
asked 1 year, 9 months ago
Stephen
UK
on 26" EH4500 Series 4 SMART LED TV
0points
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Question

Is EPG included onUE26EH4500

asked 1 year, 9 months ago
Brian
UK
on 26" EH4500 Series 4 SMART LED TV
-1point
0out of 1found this question helpful.
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Question

Can the web browser play flash video

asked 1 year, 9 months ago
k.bains
uk
on 26" EH4500 Series 4 SMART LED TV
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Question

iPlayer app still not working

Hi. As per other questioners on this forum, when I click the iPlayer app, I am given a message that states iPlayer does not support my device. Could you please provide an update as to when this will be resolved? Thanks.
asked 1 year, 9 months ago
Aaron
on 26" EH4500 Series 4 SMART LED TV
+1point
1out of 1found this question helpful.
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Question

Has Samsung stopped answering questions on this forum?

There are now at least five people affected by the iPlayer issue. So far there has been no comment from Samsung. I'm not necessarily asking for an immediate solution (though that would be nice given that the app is now shown on the promotional material), but just a comment to say that the points have been acknowledged would be a start.
asked 1 year, 9 months ago
aaron
on 26" EH4500 Series 4 SMART LED TV
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Question

I am thinking of buying this TV (26" EH4500). Will I be able to watch content from NetFlix?

asked 1 year, 8 months ago
Paul
London
on 26" EH4500 Series 4 SMART LED TV
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Question

is there any up-date on when BBC iplayer will be available on UE26EH4500?

asked 1 year, 8 months ago
A Gibson
Langport
on 26" EH4500 Series 4 SMART LED TV
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