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Customer Questions & Answers for
26" EH4500 Series 4 SMART LED TV

Enter a world of online content and services thanks to easy connectivity. You can get online wirelessly with the Samsung EH4500W LED TV and access a great range of Smart Hub content and services. Thanks to AllShare Play, you can also connect to all your compatible devices to share and stream music, video and photos. Wide Colour Enhancer Plus makes sure you can enjoy it all with great picture quality and vivid colour.
Customer Questions & Answers:
30 Questions
 | 
16 Answers
Overall Rating:
4 out of 5
4
out of
5
(3 Reviews)3

Questions & Answers for samsung 26" EH4500 Series 4 SMART LED TV

Question

How do I protect my children from unsuitable content?

How do I block/delete adult channels? The programme rating option does not see to work and I cant find any option to delete channels I dont want.
asked 2 months, 3 weeks ago
Concerned Parent
UK
on 26" EH4500 Series 4 SMART LED TV
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi, You could try pressing Menu> Broadcasting> Programme Rating Lock. Hope this helps.
answered 2 months, 2 weeks ago
Samsung Support
0points
0out of 0found this answer helpful.
Question

How do I correct a distorted screen

My ue26h4500 TV toppled over the picture is now distorted and cant access or see any on screen trouble shooting actions
Help please
asked 3 months, 2 weeks ago
Daniel
London
on 26" EH4500 Series 4 SMART LED TV
0points
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1 answer
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answer 1
Hi Daniel, it seems you may need to contact your nearest repair centre to get your TV serviced by an engineer http://www.samsung.com/uk/support/servicelocation/. Hope this helps.
answered 3 months, 2 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How do I connect a soundbar to 26inch LED model UE23EH4500W. Can I use a digital optical cable? If not what do I need?

asked 6 months ago
nigel lawrence
guildford uk
on 26" EH4500 Series 4 SMART LED TV
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Nigel.

You will be able to connect a soundbar to this TV with a digital optical cable.

Hope this is helpful.
answered 6 months ago
Samsung E-support
0points
0out of 0found this answer helpful.
Question

My TV says I need A firmware update, the firmware update for the TV online does not list my TV model

It is a LED Smart TV (UE26EH4500WXXU) - should I use the listed update even though it does not note this TV model?
asked 10 months ago
Anonymous
Bristol UK
on 26" EH4500 Series 4 SMART LED TV
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi,

I have provided the link below for downloading the firmware on your model of TV. Through this link, a guide for downloading the firmware is also available.

http://www.samsung.com/uk/support/m...

Thanks.
answered 10 months ago
Samsung E-Support
-3points
0out of 3found this answer helpful.
Question

Remote control did not work

My ue26eh4500 used to work with my remote control. The remote failed. We contacted Samsung and got a replacement remote controller. However, this new remote controller does not work either. It seems the TV set cannot receive the signal. Can someone please help?
asked 1 year, 1 month ago
shilin
london
on 26" EH4500 Series 4 SMART LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Shilin,

Please contact our AV support team on 03307267864 for assistance with your IR sensor.

Thanks
answered 1 year, 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

What keyboards are available for this Tv for using to browse the internet?

asked 1 year, 8 months ago
John
on 26" EH4500 Series 4 SMART LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi John,

You will only be able to use certain HID compliant wired keyboards and this will be trial and error as some may not work.

Thanks.
answered 1 year, 8 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Is IPlayer working on the EH4500 yet?

The latest question about IPlayer was asked 6 months ago, and I would like to know if IPlayer is available yet?
asked 1 year, 9 months ago
Tom3750
on 26" EH4500 Series 4 SMART LED TV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

can i use a cordless keyboard an d mouse with my tv if so how?

asked 1 year, 10 months ago
Anonymous
on 26" EH4500 Series 4 SMART LED TV
0points
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Question

does it have freeview

asked 2 years, 1 month ago
Stephen
on 26" EH4500 Series 4 SMART LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
yes also freevied HD see pic
User submitted photo
answered 2 years, 1 month ago
Brad
Bexleyheath
0points
1out of 2found this answer helpful.
Question

Is the bbc i player and 4od available on current release 26 4500 models

Could I connect my wireless laptop to the tv and play the i player that way.
asked 2 years, 1 month ago
robert
southern England
on 26" EH4500 Series 4 SMART LED TV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

can i use a wireless keyboard with model ue26eh4500w and which one?

26iin lcd smart tv with built in wifi
asked 2 years, 2 months ago
lordy
on 26" EH4500 Series 4 SMART LED TV
-1point
0out of 1found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Flash Player on 26" EH4500 Series 4 SMART LED TV?

Could you please include Flash Player in the internet TV software update?
asked 2 years, 2 months ago
ZYDA
UK
on 26" EH4500 Series 4 SMART LED TV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

is there any up-date on when BBC iplayer will be available on UE26EH4500?

asked 2 years, 3 months ago
A Gibson
Langport
on 26" EH4500 Series 4 SMART LED TV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

I am thinking of buying this TV (26" EH4500). Will I be able to watch content from NetFlix?

asked 2 years, 4 months ago
Paul
London
on 26" EH4500 Series 4 SMART LED TV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Has Samsung stopped answering questions on this forum?

There are now at least five people affected by the iPlayer issue. So far there has been no comment from Samsung. I'm not necessarily asking for an immediate solution (though that would be nice given that the app is now shown on the promotional material), but just a comment to say that the points have been acknowledged would be a start.
asked 2 years, 4 months ago
aaron
on 26" EH4500 Series 4 SMART LED TV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

iPlayer app still not working

Hi. As per other questioners on this forum, when I click the iPlayer app, I am given a message that states iPlayer does not support my device. Could you please provide an update as to when this will be resolved? Thanks.
asked 2 years, 4 months ago
Aaron
on 26" EH4500 Series 4 SMART LED TV
+1point
1out of 1found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Can the web browser play flash video

asked 2 years, 5 months ago
k.bains
uk
on 26" EH4500 Series 4 SMART LED TV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Is EPG included onUE26EH4500

asked 2 years, 5 months ago
Brian
UK
on 26" EH4500 Series 4 SMART LED TV
-1point
0out of 1found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Allshare No Longer Works with my media server

Since doing the 001021 firmware update Allshare on my EH4500 no longer displays a list of video's etc. Able to access them fine from PS3 & Galaxy S2
asked 2 years, 5 months ago
Stephen
UK
on 26" EH4500 Series 4 SMART LED TV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

I-Player app available but not working

Hi i can now install the iplayer app and update the TVs firmware but the app just reports that my device does not support it. Is this a bug? or do i need to do something else?

I would have thought that if the app was released it would work?
asked 2 years, 5 months ago
grant
on 26" EH4500 Series 4 SMART LED TV
+2points
2out of 2found this question helpful.
3 answers
Answers
answer 1
I also have this problem. Not impressed. I note Samsung is still advertising this with pictures that indicate you can get iPlayer on this TV. Months after launch it is still not available. Misleading advertising to say the least...

Samsung will you give us some clues as to how to get this working?
answered 2 years, 4 months ago
jms100
0points
1out of 2found this answer helpful.
answer 2
I also have the same problem and iplayer will not run from the iplayer icon added with the most recent update of Smarthub. iplayer does now launch in the web browser though it has problems streaming any video that I don't have with the set top box attached to the TV. I have the latest firmware version.
answered 2 years, 5 months ago
Angela
Peterborough
0points
1out of 2found this answer helpful.
answer 3
Hi Grant, I have done this update today and have the same issue. I can make iplayer work via the web browser, but not by using the app for it. Any thoughts Samsung?
answered 2 years, 5 months ago
simon
+1point
2out of 3found this answer helpful.
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