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SMT-S7800High DefinitionFreesat Recorderwith 500Gb HDD

Customer Questions & Answers for
SMT-S7800High DefinitionFreesat Recorderwith 500Gb HDD

The sleek and stylish Samsung S7800 Freesat HD PVR (Personal Video Recorder) provides choice and flexibility with the ability to record up to 250 hours of standard definition or 120 hours of high definition recording with its 500GB of storage. No longer do you have to watch the channel you want to record with the in-built twin tuner, you can record one channel whilst watching another. If you have missed a programme download it from BBC iPlayer or ITV player* (Coming soon) or view content online via YouTube exclusively with Samsung.
Customer Questions & Answers:
60 Questions
 | 
39 Answers
Overall Rating:
3.081 out of 5
3.1
out of
5
(62 Reviews)62

Questions & Answers for samsung SMT-S7800High DefinitionFreesat Recorderwith 500Gb HDD

Question

is it working in KSA ( Saudi Arabia )

I want to know if this item is working in saudi Arabia ( Nilesat and Arabsat)
asked 1 year ago
Offer2020
SAUDI ARABIA
on SMT-S7800High DefinitionFreesat Recorderwith 500Gb HDD
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Offer2020,

This will pick up all broadcasts in non freesat mode as long as the satellite dish is correctly aligned.

Thanks.
answered 1 year ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Not recording scheduled programmes when in standby mode

When I switch the tv off, the display on the recorder changes to the digital clock, shortly after that the display goes blank with only the blue light on and then a series linked recording will not take place. I have the the Advanced Power Saving Mode turned off. What do I do to stop this happening. My SM700 is connected to a Samsung Series 7 Smart TV. I have only had the Freesat Set-Top Box 4 months.
asked 11 months ago
Jimc
Derbyshire, UK
on SMT-S7800High DefinitionFreesat Recorderwith 500Gb HDD
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Jimc,

To stop the FreeSat box being powered off when the TV is put into Standby, please enter the TV menu and select System - General - HDMI-CEC (AnyNet+) and ensure this option is OFF.

Thanks.
answered 11 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How to Reset to defaults ?

Short long story.
My pin is 0000. A few days ago i have noticed that my receiver doesn't recognise power, up and 0 key.
I want to Reset to defaults, but how to proceed in this case ?
My remote control is good because i've verified on my friend receiver and works good.
asked 7 months ago
user
on SMT-S7800High DefinitionFreesat Recorderwith 500Gb HDD
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
HI,

Please call our AV support line on 03307267864 (local rate) and we will try and assist you.

Thanks.
answered 7 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

My remote no longer lets me access the guide or library?

All of a sudden I cannot access the guide or library via my remote. I have to do it on the box it self. Everything else like volume works fine on the remote
asked 6 months ago
Hmw101022
Derbyshire
on SMT-S7800High DefinitionFreesat Recorderwith 500Gb HDD
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
HI Hmv101022,

The remote can be set up to control other devices so it's possible that this has been invoked by error we suggest the batteries are removed and then a button presses for more than 30 seconds (to discharge any residual charge) then the remote left for a further 10 minutes before the batteries are inserted.

Thanks.
answered 5 months, 4 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

what is the link for downloading firmware for the smt-s7800 i've been to the support page

i've got the problem that everybody appears to be having with the library
asked 1 month, 3 weeks ago
aussieblue
on SMT-S7800High DefinitionFreesat Recorderwith 500Gb HDD
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi,

The latest firmware for your product was released in October 2012. You can view and download this from the link provided:

http://www.samsung.com/uk/support/m...

Thanks
answered 1 month, 2 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Why am I getting a pop up "cannot play specified file"

The memory states 97% free space but I can see all my recordings I just cannot access them. All new recordings are working fine any ideas anyone.
asked 2 months, 2 weeks ago
The Gardener
Isle of Wight
on SMT-S7800High DefinitionFreesat Recorderwith 500Gb HDD
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi,

Due to the nature of your enquiry, we recommend you contact a member of our AV technical team on 0330 726 7864.

Thanks
answered 2 months, 2 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

SMT S7800 continual reboot.

I have a SMTS7800 manufactured 2011.06 serial number S8SB649647P that has been great but it has developed a fault, it keeps rebooting every time I turn it on saying HDD not ready, then HDD is ready, flashes the screen image for a minute and then reboots itself and then does the same again and again and again... Can you fix it for me please?
asked 2 months, 2 weeks ago
Peter
Ashford Kent
on SMT-S7800High DefinitionFreesat Recorderwith 500Gb HDD
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Peter,

Due to the nature of your enquiry, we recommend you contact a member of our AV technical team on 0330 726 7864 who will be able to troubleshoot this for you.

Thanks
answered 2 months, 1 week ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Software Bugs

Is there a place where people can let Samsung know about all the software bugs in this product?
There are some HUGE problems with this box and if these are not fix soon Samsung will find it self getting a bad name.

Samsung need to let people know that these problems are known and they are working on a solution.
asked 3 years ago
ztoppe
midlands UK
on SMT-S7800High DefinitionFreesat Recorderwith 500Gb HDD
+1point
1out of 1found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Does the SMT-S7800 have DiSEqC switching and / or motor control?

Please can Samsung or other users identify whether the product has DiSEqC switching or motor control options and how these are to be accessed to set them up. If so which DiSEqC versions does it support, 1.0, 1.1, 1.2, 1.3 or other e.g. USALS?
asked 3 years ago
Rozzo
UK
on SMT-S7800High DefinitionFreesat Recorderwith 500Gb HDD
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Is there a way of setting up LNB1 and LNB2 for different satellite inputs for additional sat usage?

Is it possible to set up the lnb inputs to the rear of the products to work with a different combination of satellites for each input. For example, if you want to watch UK and European channels you might want to have the following setup:
Input LNB1 connected via diseqc switch to satellites at 28.2E and 19.2E
and
Input LNB2 connected to 13E and a second output from a dual/quad lnb for 28.2E?
How do you access these settings?
asked 3 years ago
Rozzo
on SMT-S7800High DefinitionFreesat Recorderwith 500Gb HDD
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Review and questions cannot be read in full

The review by Quaker only shows the first three and a half lines of the report. If you click on "more" you only get a headed blank page.
Questions posed to date (2) also do not show any further detail apart from the headline.
Will questions that have been submitted be answered by Samsung wherever possible please.
asked 3 years ago
Rozzo
on SMT-S7800High DefinitionFreesat Recorderwith 500Gb HDD
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Does SMT-S7800 support DiSEqC switching for multiple satellites or motor control

Does the SMT-S7800 support DiSEqC switching for multiple satellites or motor control in non-freesat mode?
Can LNB 1 and LNB inputs be set up for different groups of satellites or must they be identical?
asked 2 years, 11 months ago
Rozzo
UK
on SMT-S7800High DefinitionFreesat Recorderwith 500Gb HDD
+1point
1out of 1found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

can you record non-freesat satellite channels?

Apart from freesat channels, i want to record free-to-air channels from abroad which are not part of the freesat system. Obviously the programme guide will not work with these, but can you set a tmer to record from these channels? (you can't using the HUMAX foxsat HD-PVR).
asked 2 years, 11 months ago
robert
on SMT-S7800High DefinitionFreesat Recorderwith 500Gb HDD
+1point
1out of 1found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Why Was This Product Not Tested Before You Put It On Sale?

The title says it all, why was this product not tested for at least a week in a home enviroment before you put it on sale and all the major bugs then fixed in the software?
It would have been better for all of us if you had.
asked 2 years, 11 months ago
Automan
East Sussex
on SMT-S7800High DefinitionFreesat Recorderwith 500Gb HDD
+1point
1out of 1found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Samsung S7800 Freesat PVR

If I plug in a Samsung WIS09ABGN into any of the front or rear USB slots on the s7800 PVR will the unit recognise and configure it for wireless internet connection.
asked 2 years, 10 months ago
Steve84265
on SMT-S7800High DefinitionFreesat Recorderwith 500Gb HDD
-1point
0out of 1found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Is it possible to reduce the channel list deleting those not used

You can delete unused or unnecessary channels on the TV but not on this PVR it seems, and to choose what to record you have to have lots of unneeded channels which you have to scroll through to get to the channel wanted. I only watch 10 channels at the most.
It is possible to create a favourites list, but I can see no way of having the favourites showing with the EPG attached. (It makes the favourites list a bit redundant I think)
Perhaps it is possible and I just cant see how. I have spent hours trying. I can do it with a 2 year old Freeview PVR so it should be possible.
asked 2 years, 9 months ago
disappointedcdb
HampshireUK
on SMT-S7800High DefinitionFreesat Recorderwith 500Gb HDD
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Blue power on light

On my Samsung LCD TV (LE40F86BDX/XEU) I can switch off the Light Effect (blue glow light in front of the TV) via a System option. On the S7800, there doesn't appear to be an option to switch of the blue glow. It is quite bright, particularly during the night if you leave it to record a program. The blue glow also tends to shout "I'm here" for anyone looking through the window and thinking "I'll have that".
asked 2 years, 9 months ago
Nick
Clitheroe
on SMT-S7800High DefinitionFreesat Recorderwith 500Gb HDD
+1point
1out of 1found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

ITV player support

Any ideas if this is already live or date for release?
Thanks
asked 2 years, 8 months ago
trebor
on SMT-S7800High DefinitionFreesat Recorderwith 500Gb HDD
-1point
0out of 1found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

ITV Player + More?

Is there any news on when ITV Player will come, and are there plans for others such as 4OD or LoveFilm like on Samsung TVs?
asked 2 years, 5 months ago
Castle
Staffordshire
on SMT-S7800High DefinitionFreesat Recorderwith 500Gb HDD
-1point
0out of 1found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

My machine keeps re-booting

My machine keeps re-booting itself as i get the hdd is not ready message and then the picture pops up for about 5 seconds before it does it all over again. Tried turning it on and off, can't get into the menu settings to reset the box. Any idea on what I can try next???
asked 2 years, 5 months ago
stoney
Sussex
on SMT-S7800High DefinitionFreesat Recorderwith 500Gb HDD
-1point
0out of 1found this question helpful.
0 answers
Answers
This question currently has no approved answers.
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