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Most Recent Questions
Recent Question:
RSG5UCRS DA29-00003G filter does not match a new genuine DA29-00003G filter - please help
Recent Question:
how do you keep temp display continuously on the screen on rsg5ucrs?
Questions with Most Recent Answers
Question:
RSG5UCRS DA29-00003G filter does not match a new genuine DA29-00003G filter - please help
Question:
how do you keep temp display continuously on the screen on rsg5ucrs?

Customer Questions & Answers for
samsung RSG5UCRS G-Series American Style Fridge Freezer

The stainless steel RSG5UCRS utilises advanced insulation technology to offer over 100 litres more internal space than a standard side by side fridge freezer, despite having the same exterior dimensions, meaning you can store more of the foods you like. It also features Samsung’s unique Twin Cooling Plus technology, which keeps your food fresher for longer by maintaining a humidity level of up to 75%.
Customer Questions & Answers:
36 Questions
 | 
22 Answers
Overall Rating:
4.364 out of 5
4.4
out of
5

Questions & Answers for samsung RSG5UCRS G-Series American Style Fridge Freezer

Question

Clearances?

Hi i would like kitchen units installed around my fridge freezer what would clearances are required above and on the side of the fridge freezer
asked 2 days ago
Mohammed
Manchester
on RSG5UCRS G-Series American Style Fridge Freezer
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Question

What is the load current in amps for this fridge at 100% load?

asked 5 days ago
Chris
London
on RSG5UCRS G-Series American Style Fridge Freezer
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Question

Where can I buy a genuine replacement filter for RSG5MUPB

The stockist bought the fridge freezer form doesnt sell the filters. He said to look on the internet but where can I buy that I know are genuine filters not copies
asked 1 week, 5 days ago
Kim G
Nottingham
on RSG5UCRS G-Series American Style Fridge Freezer
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Question

Fridge freezer isnt cooling at all

My fridge freezer isnt cooling or freezing at all, no sounds from the compressor, cant find any instructions on resetting it?
It has power ect, just wont work, only just 2 years old!!
asked 2 weeks, 4 days ago
Tom2303
Uk
on RSG5UCRS G-Series American Style Fridge Freezer
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Question

where can i find a part number for a bit of the water/ice dispenser

the panel with the button that is pushed to dispense the ice/water is going rusty and needs replacing
asked 1 month ago
gill
on RSG5UCRS G-Series American Style Fridge Freezer
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1 answer
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answer 1
Hi Gill,

Please check out this link for spare parts and accessories http://www.4mysamsung.co.uk/search.pl?query=RSG5UCRS.

Hope this helps.
answered 1 month ago
Samsung E-support
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Question

leak on front bottom of fridge freezer when ice making operating

asked 1 month, 3 weeks ago
tjsgood
romford
on RSG5UCRS G-Series American Style Fridge Freezer
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answer 1
Hi.

Due to the nature of the issue I recommend contacting your nearest service centre. Please visit the link below which will aid you in locating it. An engineer will perform a full examination on your machine.

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 1 month, 3 weeks ago
Samsung E-Support
0points
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Question

Crushed ice is dispensed regardless of cubed, crushed or no ice selection

Samsung RSH7UNRS
Several parts of degree numericals also do not light up.
asked 2 months ago
RodW
on RSG5UCRS G-Series American Style Fridge Freezer
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Question

Will the fridge freezer suffer damage if I use it before it is plumbed-in?

asked 2 months, 2 weeks ago
macrosman
on RSG5UCRS G-Series American Style Fridge Freezer
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Question

What width are each door on the RSG5UCRS G-Series American Style Fridge Freezer please, as the right one looks larger than the lft

need to know if Ill be able to open it sufficiently to get drawers out
asked 2 months, 3 weeks ago
Steve
Burton
on RSG5UCRS G-Series American Style Fridge Freezer
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Question

Where do you find the serial number on this fridge/freezer?

asked 2 months, 3 weeks ago
A Braid
on RSG5UCRS G-Series American Style Fridge Freezer
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answer 1
Hi, The serial number will be on a sticker on the inside of the fridge. You may need to pull out drawers to access this. Hope this helps.
answered 2 months, 3 weeks ago
Samsung E-Support
-3points
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Question

Screws that hold on the front leg cover

I have lost these screws - can anyone please tell me how long / what size they should be so I can get more?
asked 3 months ago
Moray
Aberdeen, uk
on RSG5UCRS G-Series American Style Fridge Freezer
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Question

to change water filter that is behind freezer

Has it wheels to ease it out of housing?
asked 4 months, 2 weeks ago
m pennell
Gravesend
on RSG5UCRS G-Series American Style Fridge Freezer
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answer 1
Hi.

Please see page 24 of the attached user manual for a guide on how to change the water filter.

Thanks.

http://downloadcenter.samsung.com/content/UM/201406/20140603095320643/DA99-01745T-16.pdf
answered 4 months, 2 weeks ago
Samsung E-Support
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Question

Faulty ice/water dispenser

When I press the ice dispenser I get water instead of ice and then the display flashes PC Er and beeps. I have to turn off at the mains to reset the panel and stop the beeping.
asked 5 months ago
Kathryn Hillman
Southampton
on RSG5UCRS G-Series American Style Fridge Freezer
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Question

Can we lay the filter down so it doesnt show?

asked 5 months, 2 weeks ago
Sallis bev
Bristol
on RSG5UCRS G-Series American Style Fridge Freezer
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answer 1
Hi Sallis,

I wouldn't advise this as, the water filter needs to be locked in the correct position. Please check out this link for more information on how to install a water filter (page 24) http://downloadcenter.samsung.com/content/UM/201406/20140603095320643/DA99-01745T-16.pdf. Hope this helps.
answered 5 months, 1 week ago
Jessica Thomas
0points
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Question

Model numbers help

What is the difference between rsg5ucrs, srg5uusl and rsg5uurs
asked 6 months ago
Confused
Welwyn garden
on RSG5UCRS G-Series American Style Fridge Freezer
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Question

Can I use for a little while the fridge w/o water supply w/o damaging it?

I am considering to buy the RSG5UCRS however I will probably have the water supply installed few weeks after receiving the fridge - can I use it then w/o damaging it?
asked 7 months ago
Jacques
on RSG5UCRS G-Series American Style Fridge Freezer
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1 answer
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answer 1
Hi, Not having your water supply connected will limit the functions of your fridge/freezer. This will not damage your product in anyway as the water supply line is optional. Hope this helps.
answered 6 months ago
Samsung E-Support
+9points
9out of 9found this answer helpful.
Question

RSG5UCRS replacement filter seems to have part number DA29-00003, what is the difference between codes ending in b, g and f?

When searching for a replacement filter for my RSG5UCRS I seem to get a variety of different part numbers, DA29-00003b, DA29-00003f and DA29-00003g. Will any of these be ok and if yes what is the difference?
asked 7 months ago
Mike
Surrey, UK
on RSG5UCRS G-Series American Style Fridge Freezer
-2points
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1 answer
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answer 1
Hi Mike,

Please check out this link to find the water filter for the RSG5UCRS http://www.4mysamsung.co.uk/fridge-freezer/rsg5ucrs-rsg5ucrs1xeu-ver0000/hafin-internal-water-filter-cartridge/product.pl?pid=945927&path=627469&model_ref=970633. Hope this helps.
answered 7 months ago
Samsung E-Support
-10points
4out of 18found this answer helpful.
Question

RSG5UCRS replacement filter seems to have part number DA29-00003, what is the difference between codes ending in b, g and f?

When searching for a replacement filter for my RSG5UCRS I seem to get a variety of different part numbers, DA29-00003b, DA29-00003f and DA29-00003g. Will any of these be ok and if yes what is the difference?
asked 7 months ago
Mike
Surrey, UK
on RSG5UCRS G-Series American Style Fridge Freezer
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answer 1
Hi, Mike the letter at the end of the part number is for the series of fridge freezer you have. As yours is a G series I would recommend you buy the DA29-00003G. Hope this helps.
answered 7 months ago
Samsung E-Support
+4points
4out of 4found this answer helpful.
Question

Whats the watts or amps ?

Whats the watts or amp of the RSG5DURS model ?
asked 8 months ago
bubble
on RSG5UCRS G-Series American Style Fridge Freezer
-1point
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answer 1
Hi,

Are you referring to the annual energy consumption? That is 514 Kilowatt hours per day. Hope this helps.
answered 7 months ago
Samsung E-Support
-2points
0out of 2found this answer helpful.
Question

DOES THE DISPENSER DO CRUSHED ICE AND CUBES?

RSG5UCRS
asked 8 months ago
SCOTT
LEEDS
on RSG5UCRS G-Series American Style Fridge Freezer
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