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Most Recent Questions
Recent Question:
RSG5UCRS DA29-00003G filter does not match a new genuine DA29-00003G filter - please help
Recent Question:
Should this product be plumbed?
Recent Question:
how do you keep temp display continuously on the screen on rsg5ucrs?
Recent Question:
Using appliance without filter
Questions with Most Recent Answers
Question:
RSG5UCRS DA29-00003G filter does not match a new genuine DA29-00003G filter - please help
Question:
Should this product be plumbed?
Question:
how do you keep temp display continuously on the screen on rsg5ucrs?

Customer Questions & Answers for
samsung G-Series with SpaceMax Technology, 615 L

The stainless steel RSG5UCRS utilises advanced insulation technology to offer over 100 litres more internal space than a standard side by side fridge freezer, despite having the same exterior dimensions, meaning you can store more of the foods you like. It also features Samsung’s unique Twin Cooling Plus technology, which keeps your food fresher for longer by maintaining a humidity level of up to 75%.
Customer Questions & Answers:
40 Questions
 | 
23 Answers
Overall Rating:
4.167 out of 5
4.2
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5

Questions & Answers for samsung G-Series with SpaceMax Technology, 615 L

Question

How do I stop the doors swinging open?

How do I stop the doors Swinging out when opening. If I don't keep hold of them they swing into the worktop which is at right angles to it. the doors are heavy so hit the work top with a bang.

The fridge is levelled.
asked 2 months, 1 week ago
allison
hertfordshire
on G-Series with SpaceMax Technology, 615 L
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Question

Plug symbol on display

Fridge Freezer RSG5UCRS
I have recently noticed a plug symbol has lit up on the display above the water dispenser. Looked in the manual but its not clear what it means?
asked 3 months, 3 weeks ago
melkeir
UK
on G-Series with SpaceMax Technology, 615 L
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answer 1
Hi Melkeir, the plug symbol means Vacation mode, this icon will light up when you activate the
“Vacation” feature. If you are going on vacation or business trip or you do not need to use the refrigerator, press and hold the Child Lock button for 3 seconds. The temperature in the fridge will be around 15°C and the freezer will work normally. The refrigerator section should be emptied. Hope this helps.
answered 3 months ago
Samsung E-Support
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Question

How do I take the draw fronts off to clean them ?

asked 3 months, 3 weeks ago
J2wilkinson
Norwich
on G-Series with SpaceMax Technology, 615 L
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Question

my rsg5ucrs shows 88 88 after power failure. how do I reset the control panel?

asked 4 months, 3 weeks ago
moss
UK
on G-Series with SpaceMax Technology, 615 L
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Question

Clearances?

Hi i would like kitchen units installed around my fridge freezer what would clearances are required above and on the side of the fridge freezer
asked 4 months, 3 weeks ago
Mohammed
Manchester
on G-Series with SpaceMax Technology, 615 L
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Question

What is the load current in amps for this fridge at 100% load?

asked 5 months ago
Chris
London
on G-Series with SpaceMax Technology, 615 L
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Question

Where can I buy a genuine replacement filter for RSG5MUPB

The stockist bought the fridge freezer form doesnt sell the filters. He said to look on the internet but where can I buy that I know are genuine filters not copies
asked 5 months, 1 week ago
Kim G
Nottingham
on G-Series with SpaceMax Technology, 615 L
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Question

Fridge freezer isnt cooling at all

My fridge freezer isnt cooling or freezing at all, no sounds from the compressor, cant find any instructions on resetting it?
It has power ect, just wont work, only just 2 years old!!
asked 5 months, 2 weeks ago
Tom2303
Uk
on G-Series with SpaceMax Technology, 615 L
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Question

where can i find a part number for a bit of the water/ice dispenser

the panel with the button that is pushed to dispense the ice/water is going rusty and needs replacing
asked 6 months ago
gill
on G-Series with SpaceMax Technology, 615 L
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answer 1
Hi Gill,

Please check out this link for spare parts and accessories http://www.4mysamsung.co.uk/search.pl?query=RSG5UCRS.

Hope this helps.
answered 6 months ago
Samsung E-support
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Question

leak on front bottom of fridge freezer when ice making operating

asked 6 months ago
tjsgood
romford
on G-Series with SpaceMax Technology, 615 L
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answer 1
Hi.

Due to the nature of the issue I recommend contacting your nearest service centre. Please visit the link below which will aid you in locating it. An engineer will perform a full examination on your machine.

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 6 months ago
Samsung E-Support
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Question

Crushed ice is dispensed regardless of cubed, crushed or no ice selection

Samsung RSH7UNRS
Several parts of degree numericals also do not light up.
asked 6 months ago
RodW
on G-Series with SpaceMax Technology, 615 L
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Question

Will the fridge freezer suffer damage if I use it before it is plumbed-in?

asked 7 months ago
macrosman
on G-Series with SpaceMax Technology, 615 L
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Question

What width are each door on the RSG5UCRS G-Series American Style Fridge Freezer please, as the right one looks larger than the lft

need to know if Ill be able to open it sufficiently to get drawers out
asked 7 months ago
Steve
Burton
on G-Series with SpaceMax Technology, 615 L
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Question

Where do you find the serial number on this fridge/freezer?

asked 7 months ago
A Braid
on G-Series with SpaceMax Technology, 615 L
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answer 1
Hi, The serial number will be on a sticker on the inside of the fridge. You may need to pull out drawers to access this. Hope this helps.
answered 7 months ago
Samsung E-Support
-1point
2out of 5found this answer helpful.
Question

Screws that hold on the front leg cover

I have lost these screws - can anyone please tell me how long / what size they should be so I can get more?
asked 8 months ago
Moray
Aberdeen, uk
on G-Series with SpaceMax Technology, 615 L
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Question

to change water filter that is behind freezer

Has it wheels to ease it out of housing?
asked 9 months ago
m pennell
Gravesend
on G-Series with SpaceMax Technology, 615 L
-1point
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1 answer
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answer 1
Hi.

Please see page 24 of the attached user manual for a guide on how to change the water filter.

Thanks.

http://downloadcenter.samsung.com/content/UM/201406/20140603095320643/DA99-01745T-16.pdf
answered 9 months ago
Samsung E-Support
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Question

Faulty ice/water dispenser

When I press the ice dispenser I get water instead of ice and then the display flashes PC Er and beeps. I have to turn off at the mains to reset the panel and stop the beeping.
asked 10 months ago
Kathryn Hillman
Southampton
on G-Series with SpaceMax Technology, 615 L
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Question

Can we lay the filter down so it doesnt show?

asked 10 months ago
Sallis bev
Bristol
on G-Series with SpaceMax Technology, 615 L
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answer 1
Hi Sallis,

I wouldn't advise this as, the water filter needs to be locked in the correct position. Please check out this link for more information on how to install a water filter (page 24) http://downloadcenter.samsung.com/content/UM/201406/20140603095320643/DA99-01745T-16.pdf. Hope this helps.
answered 10 months ago
Jessica Thomas
0points
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Question

Model numbers help

What is the difference between rsg5ucrs, srg5uusl and rsg5uurs
asked 11 months ago
Confused
Welwyn garden
on G-Series with SpaceMax Technology, 615 L
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Question

Can I use for a little while the fridge w/o water supply w/o damaging it?

I am considering to buy the RSG5UCRS however I will probably have the water supply installed few weeks after receiving the fridge - can I use it then w/o damaging it?
asked 11 months ago
Jacques
on G-Series with SpaceMax Technology, 615 L
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1 answer
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answer 1
Hi, Not having your water supply connected will limit the functions of your fridge/freezer. This will not damage your product in anyway as the water supply line is optional. Hope this helps.
answered 11 months ago
Samsung E-Support
+10points
10out of 10found this answer helpful.
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