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43" D490 Series 4 Plasma TV

Customer Questions & Answers for
43" D490 Series 4 Plasma TV

Samsung has taken the brilliant plasma experience and redefined it with the latest 3D imaging technology. The Samsung 490 HD Plasma TV is packed with awesome features, including 3D imaging, the HyperReal Engine, Wide Colour enhancer, Real Black Filter, 600Hz Subfield Motion and the Clear Image Panel, and delivers a visual experience that will blow your mind. Increased connectivity through AllShare and Connect Share Movie ensure that all your multimedia is easily shared, while the 3D Converter brings your 2D content to life., This is the new standard in plasma screens.
Customer Questions & Answers:
13 Questions
 | 
9 Answers
Overall Rating:
4.691 out of 5
4.7
out of
5
(81 Reviews)81

Questions & Answers for samsung 43" D490 Series 4 Plasma TV

Question

how long is the warranty for the D490 and can an extended warranty be purchased

warranty of the D490
asked 2 years, 9 months ago
wally
staffordshire
on 43" D490 Series 4 Plasma TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
12 months
answered 2 years, 3 months ago
martin
coventry
-1point
0out of 1found this answer helpful.
Question

Looking to buy the 3d glasses for my child, any idea what kids glasses are compaitable?

asked 2 years, 7 months ago
SPickers
on 43" D490 Series 4 Plasma TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I saw the kids ones in Curry's at the weekend
answered 2 years, 7 months ago
justin
Birmingham
-3points
0out of 3found this answer helpful.
Question

tvsmart

In order to access the smart hub when I try to open facebook I get asked my samsung account and password.....where is it?
asked 2 years, 6 months ago
tony
on 43" D490 Series 4 Plasma TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
this tv is not smart tv.
answered 2 years, 3 months ago
martin
coventry
0points
0out of 0found this answer helpful.
Question

Can I connect this tv to a cd sound system amplifier?

asked 2 years, 2 months ago
Dolly
Preston
on 43" D490 Series 4 Plasma TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You could connect this TV to your CD System by using a 3.5mm jack connected to the headphone socket of the TV and then plugged into your device.
answered 2 years, 2 months ago
Samsung Service
-1point
0out of 1found this answer helpful.
Question

is it an MPEG4 or MPEG2 digital tv?

You say that is a DVB -T , DVB -C tv. Can you please specify if it is MPEG4 or MPEG2?
asked 1 year, 11 months ago
hadjista
cyprus
on 43" D490 Series 4 Plasma TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi,
The model that you have referenced has a DVB-T2/C tuner. Therefore we can confirm that it uses MPEG-4.
answered 1 year, 11 months ago
Samsung Service
0points
0out of 0found this answer helpful.
Question

Can I only watch 3d on this tv with split screen viewing?

Bought this tv a couple of weeks ago, have just rented a 3d movie thru my virgin service but the viewing is split side by side. Is this the only way to view 3d, can I adjust so that it is the full screen?
asked 1 year, 10 months ago
Dramsay2406
Scotland
on 43" D490 Series 4 Plasma TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Dramsay.

This is the way the 3D signal is received, You now must enable 3D side by side viewing on the TV, in order to watch this content in 3D. This can be done by pressing the "3D" key on your remote control or via the menu system.

Menu > Picture Settings > 3D ON.
answered 1 year, 10 months ago
Samsung Service
0points
0out of 0found this answer helpful.
Question

hi got this tv samsung ps43d490a1wxxu problem i got thin black line middle of screen can you tell me whats happened its only 15months old thanks

hi got this tv samsung ps43d490a1wxxu problem i got thin black line middle of screen can you tell me whats happened its only 15months old thanks
asked 11 months ago
tomuk1947
wales uk
on 43" D490 Series 4 Plasma TV
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi,

Due to the nature of your query, can we please ask that you contact our AV Technical Support team at uk.technical@samsung.com stating the nature of the problem, name, address, contact tel number, model code and serial number of the TV. Please also attach a picture of your proof of purchase. We will then be in contact with you via email.

Thanks
answered 11 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

What improvments are there on the new firmware for the D490

Hi.
I have a samsung D490 43'' i saw on the net now that there has been a firmware update released.
The new firmware that i downloaded is T-MST4DAAC_1021.1/T-MSV4DAAC_1006.0 . Before i install this firmware i would like to know what are the improvements of this firmware and are there any disadvantages.
Please help.
asked 9 months ago
Hulk
South Africa
on 43" D490 Series 4 Plasma TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Hulk

This information on what is carried in each upgrade in not in the public domain.

Thanks
answered 9 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

TV keeps clicking and won't go on

keeps clikcing when attempting to switch on TV but no joy and the power indicator lights flashes
asked 2 years, 6 months ago
Jim9148
Barrhead, Glasgow, Scotland
on 43" D490 Series 4 Plasma TV
-1point
2out of 5found this question helpful.
1 answer
Answers
answer 1
mines is also doing the same thing and its only 5 months old from what i have read its the capacitors on the power supply unit in side the tv they have used inferior parts
answered 2 years, 3 months ago
fader76
scotland
0points
1out of 2found this answer helpful.
Question

bluetooth headphones

would i be able to use bluetooth headphones if i use a usb bluetooth dongle with this tv?
asked 2 years, 4 months ago
Dsmart
Fife
on 43" D490 Series 4 Plasma TV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

What 3d glasses can be used with this item?

I have just purchased one of these samsungs and was wondering if it needed to be specific 3D glasses used or would any work?
Thanks
asked 2 years, 4 months ago
Dannydunning2012
Middlesbrough
on 43" D490 Series 4 Plasma TV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

how do i remove the store demo mode from my samsung ps43d490a1w

asked 1 year, 10 months ago
higgyk1961
worcestershire uk
on 43" D490 Series 4 Plasma TV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Will this (PS43D490A1WXXU) work with allshare on my Galaxy S3.

I want to buy a dongle to get allshare connected to this TV from my phone. If it's possible what device (dongle) do I need.
asked 1 year, 7 months ago
Urukhai
Liverpool
on 43" D490 Series 4 Plasma TV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
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