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Most Recent Questions
Recent Question:
Is it possible to upgrade the SSD storage on this machine?
Recent Question:
"Hi, Regarding your query please be advised that there is currently no official release date for this product in the UK...."
Recent Question:
When will the 8gb/256gb SSD version be released in the UK?
Recent Question:
When will this become available to buy again?
Questions with Most Recent Answers
Question:
Is it possible to upgrade the SSD storage on this machine?
Question:
"Hi, Regarding your query please be advised that there is currently no official release date for this product in the UK...."
Question:
When will the 8gb/256gb SSD version be released in the UK?
Question:
When will this become available to buy again?

Customer Questions & Answers for
samsung ATIV Book 9 Plus

Take power and portability on the go. Thanks to the Samsung craftsmanship engineering legacy, the Samsung ATIV Book 9 Plus is incredibly slim and lightweight. There’s no compromise on performance, however. The ATIV Book 9 Plus boots up in under six seconds and offers an 11-hour battery life. It also features a 13.3” Full HD LED touch display that offers vivid and comfortable viewing even outdoors. Samsung SideSync makes it easy to connect to your Samsung Android devices, too.
Customer Questions & Answers:
51 Questions
 | 
52 Answers
Overall Rating:
3.867 out of 5
3.9
out of
5

Questions & Answers for samsung ATIV Book 9 Plus

Question

When will 256gb ssd and 8 gb mem config be released?

When will 256gb ssd and 8 gb mem config be released?
asked 7 months ago
Dgilbert
on ATIV Book 9 Plus
+2points
3out of 4found this question helpful.
Answer this Question
2 answers
Answers
answer 1
I am wondering if it is going to be released too. It seems all the laptop models on Samsung are configured only up to i5, Just do an 'all notebooks' search and you will see in the drop tab. So I am wondering if this is the case with this one too. I wish they would say when/if it will be out- i'm teetering on the edge and considering another brand just because I am not sure Samsung will do i7.
answered 7 months ago
Anna30
London
+1point
3out of 5found this answer helpful.
answer 2
Hi D Gilbert,

For news and information on our latest releases you can visit http://www.samsung.com/uk/news , http://www.facebook.com/samsunguk or http://www.twitter.com/samsunguk

Thanks.
answered 7 months ago
Samsung E-Support
-89points
2out of 93found this answer helpful.
Question

Is it possible to buy an ATIV Book 9 with a screen with a *native* 1920x1080 resolution?

Hi

3200 x 1800 is absolutely INSANE!

3200 x 1800 is a stupidly high resolution on a 13" screen. For one thing Full HD will not be able to play at 1 pixel per pixel and fill up the screen. So this will mean blurred pixels when playing Full HD (1080p).

Also the text in Windows (7 & 8) will be FAR too small to read comfortably unless you increase the DPI to at least 200%, but this will break many layouts in Windows Applications and on web pages.

Is it possible to buy an ATIV Book 9 with a screen with a *native* 1920x1080 resolution?
asked 7 months ago
ship69
on ATIV Book 9 Plus
0points
0out of 0found this question helpful.
Answer this Question
2 answers
Answers
answer 1
From what I have learnt, the 1920x1080 res - this is how it comes. The 3200 x 1800 kicks in with the update to windows 8- when it goes to windows 8.1. If you want to keep the native res it means having to stay with windows 8 and not updating it, I would think.
answered 7 months ago
Anna30
London
-1point
0out of 1found this answer helpful.
answer 2
Hi ship69,

Regarding your query, please be advised that there is currently no official release date for a product of this specification within the UK.

As always you can register online at our Samsung UK website to receive up to date news on all our upcoming products and services.

You can stay up to date with the latest Samsung news on our official Samsung UK Facebook page (facebook.com/SamsungUK) or our Twitter feed (Twitter.com/SamsungUK).

Thanks.
answered 7 months ago
Samsung E-Support
-11points
1out of 13found this answer helpful.
Question

This website states that the best resolution with Windows 8.1 is 3200 x 1800, yet this only has 1920 x 1080?

– does this mean that to fully experience Windows 8.1 it is advisable to wait to purchase the higher specification model when it arrives?
asked 7 months ago
phuzer
on ATIV Book 9 Plus
0points
1out of 2found this question helpful.
Answer this Question
2 answers
Answers
answer 1
I think it means that right now, it is running as 1080 res, on the Windows 8. When the windows 8.1 update comes out, the 3200 res will be fully functional on this model.
answered 7 months ago
Anna30
London
-3points
1out of 5found this answer helpful.
answer 2
Hi Phuzer,

If the hardware or video adapter of the laptop has a stated resolution of 1920x1080 max then it will not matter what OS you have the hardware will define the max resolution.

Thanks.
answered 7 months ago
Samsung E-Support
-16points
2out of 20found this answer helpful.
Question

Does it have dual band wireless?

Does the UK retail model (NP940X3G-K01UK) ship with dual band wireless (2.4 and 5 GHz)?
asked 6 months ago
achsah
Holmfirth, UK
on ATIV Book 9 Plus
+1point
1out of 1found this question helpful.
Answer this Question
2 answers
Answers
answer 1
Hi Achsah,

This machine has a Intel® Wireless-N 7260AN, 2 x 2 802.11a/b/g/n, for futher specs please visit http://www.samsung.com/uk/consumer/...

Thanks.
answered 6 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
answer 2
Having now received the laptop, I can myself confirm that it does have dual band wireless, with 5GHz band giving a superb signal to the laptop where the 2.4 GHz band was moderate at best. However, I do not know if the 5GHz band also has 'ac' capability? It's a shame if it doesn't for the sake of just a few pounds on an expensive laptop!
answered 6 months ago
achsah
Holmfirth
+1point
1out of 1found this answer helpful.
Question

When is the anti-reflective screen version of this laptop coming out?

Also, when is Samsung planning to update it's entire range of ultrabooks with the Intel 4th generation processors?
asked 7 months ago
Andrey
London
on ATIV Book 9 Plus
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hey Andrey,

There is currently no official release date for within the UK.

As always you can register online at our Samsung UK website to receive up to date news on all our upcoming products and services.

You can stay up to date with the latest Samsung news on our official Samsung UK Facebook page (facebook.com/SamsungUK) or our Twitter feed (Twitter.com/SamsungUK).

Thanks.
answered 7 months ago
Samsung E-Support
-7points
0out of 7found this answer helpful.
Question

Why are Samsung crippling UK versions of this PC?

When can we buy 256GB SSD and 8GB RAM here in the UK?
asked 7 months ago
ship69
on ATIV Book 9 Plus
+9points
10out of 11found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hey ship69,

This configuration does not have an official confirmed release date within the UK.

As always you can register online at our Samsung UK website to receive up to date news on all our upcoming products and services or you can stay up to date with the latest Samsung news on our official Samsung UK Facebook page (facebook.com/SamsungUK) or our Twitter feed (Twitter.com/SamsungUK).

Thanks.
answered 7 months ago
Samsung E-Support
-26points
0out of 26found this answer helpful.
Question

Where can I buy one?

I would like to buy this but cannot find anywhere that sells it, what is the situation please?
asked 7 months ago
idkwia
UK
on ATIV Book 9 Plus
+2points
2out of 2found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Idkwia,

Please call our sales team on 01932455714 and they may be able to help.

Thanks.
answered 7 months ago
Samsung E-Support
-13points
0out of 13found this answer helpful.
Question

Will there be a 256ssd 8GB ram available for the USA?

I'm definitely in the market for an ultrabook with 256SSD 8GB ram. Will there be a USA model that we can order for the Ativ Book 9 Plus that meets these specs? I would prefer to purchase Samsung but if there is no response or word I'm going to Acer Asap S7 asap.
asked 7 months ago
SpecsOnly
on ATIV Book 9 Plus
+1point
1out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

You will need to contact Samsung USA on http://www.samsung.com/us/support for the USA specifications.

Thanks.
answered 7 months ago
Samsung E-Support
-11points
1out of 13found this answer helpful.
Question

Where is the i7 version!!!

It's been in all the press release articles, there will be an i7 version. WILL there be an i7 version- could you at least tell us that much please. I am quickly gearing towards another brand due to waiting on this 'maybe' release.
asked 7 months ago
Anna30
London
on ATIV Book 9 Plus
+1point
2out of 3found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hey Anna30,

I would recommend getting in contact with our sales team who may be able to advise you on your query. Our sales team can be reached on 01932455714.

Thanks.
answered 7 months ago
Samsung E-Support
-21points
1out of 23found this answer helpful.
Question

Surely this is the lite model?

4gb memory and 128gb ssd is standard for entry level machines, are you sure you don't have the page labelled incorrectly?

Please give an actual reason for selling this 'high end' laptop with such low end specifications.

I know I'm not the only person who won't be buying this machine with such low specs on essential components.
asked 7 months ago
Mjrr
London
on ATIV Book 9 Plus
+2points
2out of 2found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hey Mjrr,

I would recommend getting in contact with our sales team who may be able to advise you on your query. Our sales team can be reached on 01932455714.

Thanks.
answered 7 months ago
Samsung E-Support
-15points
0out of 15found this answer helpful.
Question

What is the expected battery life on the Ativ Book 9 Plus?

The battery life details have changed every since it were originally announced, what is to be expected now?
asked 7 months ago
bmejborn
Denmark
on ATIV Book 9 Plus
-1point
0out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hey bmejborn,

I would recommend getting in contact with our sales team who may be able to advise you on your query. Our sales team can be reached on 01932455714.

Thanks
answered 7 months ago
Samsung E-Support
-8points
0out of 8found this answer helpful.
Question

does it have a backlit keyboard

Does the activbook plus have a backlit keyboard
asked 7 months ago
kxv593
on ATIV Book 9 Plus
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Kxv,

Please call our sales team for more information on this product specs. 01932455714

Thanks
answered 7 months ago
Samsung E-Support
-8points
0out of 8found this answer helpful.
Question

Does it support QHD or not?

The answer below just maintains the ambiguity - Samsung please confirm whether this laptop supports QHD (3200x1800) or not?

If it does, why does the tech spec on this page say 1920x1080 with a cryptic note about Win8.1?
asked 7 months ago
Mistra
on ATIV Book 9 Plus
+1point
1out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Mistra,

Please call our sames team on 01932455714 who will have a full list of specifications on this product.

Thanks.
answered 7 months ago
Samsung E-Support
-15points
1out of 17found this answer helpful.
Question

Add RAM to ATIV 9 PLUS 13"

Hi,

Do you have ATIV 9 PLUS 13" with 8 GB RAM? Or can I buy my own RAM and replace the original?

Thanks,
Torio
asked 7 months ago
Torio
on ATIV Book 9 Plus
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Torio,

The maximum amount of ram is installed on this device out of the factory.

Thanks.
answered 7 months ago
Samsung E-Support
+2points
3out of 4found this answer helpful.
Question

A more powerful version?

Is this the best available from Samsung for the UK market? I would have bought this laptop if it wasn't so underpowered.

It needs:
- i7 CPU
- 8GB (upgradable to 16GB)
- at minimum, the latest version of Intel HD graphics
- at least 256GB SSD (upgradable to 512GB)

Sorry but at this rate I'm going elsewhere. :( Shame really, it otherwise looks like a cool laptop.
asked 7 months ago
cornishninja
UK
on ATIV Book 9 Plus
+2points
2out of 2found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Cornishninja,

Please call our sales team on 01932455714 who will be able to advise you on a Samsung laptop that will suit your needs.

Thanks.
answered 7 months ago
Samsung E-Support
-10points
0out of 10found this answer helpful.
Question

Purchase of Product

I am looking to swap my existing laptop which is a few years old for a new one. This is one of my options (ATIV Book 9 Plus) and would like to know which local retailer I will be able to see one at, before my purchase. Live in Nottingham
asked 7 months ago
dulanjanmk
Nottingham
on ATIV Book 9 Plus
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
HI,

Please call our sales team on 01932455714 who will be more than happy to help you with purchasing products.

Thanks.
answered 7 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

When will I be able to buy one in the uk?

Hi, I signed up to be told, but not heard yet and internet searches are inconclusive. Several firms seem to be selling it but do not call it ativ book plus. Instead use some number. It's very confusing and checking each day for an announcement is getting quite boring. Thanks
asked 7 months ago
Paul
on ATIV Book 9 Plus
+1point
1out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Paul,

This device is called an Ativ Book 9 the model code is NP940X3G-K01UK and is availble to purchase .

Thanks.
answered 6 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

4GB of RAM forever?

is it possible to upgrade the RAM, or 4GB is a hardware limitation of your product?
asked 6 months ago
Fred
London
on ATIV Book 9 Plus
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Fred,

The maximum ram is factory installed on this device.

Thanks
answered 6 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Does Samsung do 512Gb SSD drives?

Is it possible to have the ATIV 9 with a 512Gb SSD drive. All laptops seem to come with 128Gb drives, which is just not good enough.
asked 6 months ago
ToBy
on ATIV Book 9 Plus
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

Please contact our sales team on 01932455714 who will be more than happy to help you with this query.

Thanks.
answered 6 months ago
Samsung E-Support
-3points
0out of 3found this answer helpful.
Question

Is it possible to upgrade the RAM to 8GB either before purchase or retrospectively?

asked 6 months ago
Chris
on ATIV Book 9 Plus
-1point
0out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
HI Chris,

No the max ram is installed in the factory.

Thanks
answered 6 months ago
Samsung E-Support
-2points
0out of 2found this answer helpful.
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