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Customer Questions & Answers for
13.3" ATIV Book 9 Lite Touchscreen 128GB SSD NP915S3G

Make the most of an ultraportable PC that also offers powerful performance. The Samsung ATIV Book 9 Lite is so slim and lightweight that you can take it wherever you go. It also boots up fast, so you can do what you need to without delay. Thanks to Samsung SideSync, you can also make easy wireless connections to all your compatible Samsung Galaxy Devices and enjoy a more connected mobile life.
Customer Questions & Answers:
26 Questions
 | 
21 Answers
Overall Rating:
4.4 out of 5
4.4
out of
5
(10 Reviews)10

Questions & Answers for samsung 13.3" ATIV Book 9 Lite Touchscreen 128GB SSD NP915S3G

Question

Where is the PEN AND TOUCH DISPLAY of my Samsung ATIV Book 9 lite?

Hello Samsung, I owned Samsung ATIV Book 9 Lite but it is not a touch screen featured. I checked the PC info but there were no PEN AND TOUCH DISPLAY. Can this be activated? HOW...i am hoping for your immediate response. Thank you:)
asked 4 months, 4 weeks ago
leodagreatboy
Philippines
on 13.3" ATIV Book 9 Lite Touchscreen 128GB SSD NP915S3G
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Question

My laptop wont start up again, if says all boot options are tried, press f4 key to recover with factory image using recovery or any other keys....

I have tried flowing the instructions but Im having no luck, the laptop is only just over a year old!
asked 5 months ago
Lily
Surrey
on 13.3" ATIV Book 9 Lite Touchscreen 128GB SSD NP915S3G
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Question

Tranfering image to an external screen.

Is it possible to mirror cast the screen wirelessly to a compatable television. If so can you advise how I go about it. Thank you
asked 9 months ago
jim8976
Surrey
on 13.3" ATIV Book 9 Lite Touchscreen 128GB SSD NP915S3G
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Question

How can I download the drivers of my netbook for window7?

I want to install windows 7 operating system to my netbook. However, I could not find the drivers of my netbook on any web page. How can I download them? Can you share the web page, please?
asked 11 months ago
hanifi
on 13.3" ATIV Book 9 Lite Touchscreen 128GB SSD NP915S3G
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answer 1
Hi.

Please see the link provided to easily install and update your operating system along with other elements of your device.

http://www.samsung.com/uk/support/model/NP915S3G-K01UK

I hope this helps.
answered 11 months ago
Samsung Support
-1point
0out of 1found this answer helpful.
Question

Where can I buy replcaement Battery Pack for NP915S3G

Where in UK can I find replacement battery pack for NP915S3G - at the moment only USA supplier is advertising one?
asked 11 months ago
nodisalsi
on 13.3" ATIV Book 9 Lite Touchscreen 128GB SSD NP915S3G
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answer 1
Hi,

Please check out this link to purchase a replacement AC Adaptor; http://www.4mysamsung.co.uk/laptop-ac-adaptor/product.pl?pid=4040780&query=NP915S3G Hope this helps.
answered 11 months ago
Jessica Thomas
0points
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Question

How do I create more space on the hard drive?

Hi. Ive just purchased a Samsung Ativ 9 lite, and installed all the windows 8 updates and upgraded to windows 8.1. I only have 43GB left on the harddrive. Ive seen that I can make space by removing items, but Im not sure what is essential to running and what I can remove. Please help! thanks
asked 1 year ago
Purp
UK
on 13.3" ATIV Book 9 Lite Touchscreen 128GB SSD NP915S3G
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Question

How to get into Bios?

How to get into Bios?

When I press the F2 key, which I thought was the right one on start up, the screen simply goes blank and the machine unresponsive!
asked 1 year, 1 month ago
shoutingdog
walton on thames
on 13.3" ATIV Book 9 Lite Touchscreen 128GB SSD NP915S3G
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answer 1
Hi.

Please see page 93 onwards of the user manual which can be found in link below. It will provide the relevant information for your issue.

http://downloadcenter.samsung.com/content/UM/201406/20140630141707882/Win8_Manual_ENG.pdf

I hope this helps.
answered 1 year, 1 month ago
Samsung E-Support
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Question

I am have a problem that seems VERY common - Touchpad not working or visible in Device Manager

I am have a problem that seems VERY common - Touchpad not working or visible in Device Manager.

A quick Google search will reveal many owners posting this, without a solution, on forums all over the place.

What can I do?
asked 1 year, 1 month ago
shoutingdog
walton on thames
on 13.3" ATIV Book 9 Lite Touchscreen 128GB SSD NP915S3G
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answer 1
Hi, due to the nature of this enquiry, it seems you need get your Notebook serviced by one of our authorised engineers. Please check out this link to contact your nearest repair centre http://www.samsung.com/uk/support/servicelocation/. Hope this helps.
answered 1 year, 1 month ago
Samsung E-Support
-1point
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Question

Laptop not charging when plugged into the power supply ?

power supply has light showing it is working but laptop says it is not connected
asked 1 year, 3 months ago
lyndabbcat
on 13.3" ATIV Book 9 Lite Touchscreen 128GB SSD NP915S3G
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Question

Connectivity

Can I plug my Samsung 42" television onto this so that I can use the wall mounted TV as the screen to watch Iplayer etc?
Also I presume that I can use one of the USB slots for using a wireless keyboard and mouse.
asked 1 year, 5 months ago
Flybywyre
Winchester, UK
on 13.3" ATIV Book 9 Lite Touchscreen 128GB SSD NP915S3G
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1 answer
Answers
answer 1
Hi,

Due to the nature of your enquiry, we recommend you contact a member of our IT team on 0330 726 7864.

Thanks
answered 1 year, 5 months ago
Samsung E-Support
-1point
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Question

Adjusting brightness

The brightness of my Samsung ATIV seems to auto-adjust and can't stay fixed for more than a minute. I've went on various forums but the "Easy Settings" option doesn't seem to exist for windows 8.

I doubt I'm the first person to have this issue so this would be a great help to the Samsung user community.

Aidan
asked 1 year, 6 months ago
Aidan
on 13.3" ATIV Book 9 Lite Touchscreen 128GB SSD NP915S3G
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Answers
answer 1
Hi Aidan,

You can find instructions on adjusting the brightness on page 28 of your user manual, or you can follow this link to your E-Manual:

http://downloadcenter.samsung.com/c...

If you are having continuing problems with this, we recommend you contact a member of our IT team on 0330 726 7864.

Thanks
answered 1 year, 6 months ago
Samsung E-Support
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Question

any news on ativ q release date

asked 1 year, 6 months ago
mrobbie
scotland
on 13.3" ATIV Book 9 Lite Touchscreen 128GB SSD NP915S3G
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1 answer
Answers
answer 1
Hi,

Regarding your query, please be advised that there is currently no official release date for this product within the UK.

As always you can register online at our Samsung UK website to receive up to date news on all our upcoming products and services.

You can stay up to date with the latest Samsung news on our official Samsung UK Facebook page (facebook.com/SamsungUK) or our Twitter feed (Twitter.com/SamsungUK).

Thanks
answered 1 year, 6 months ago
Samsung E-Support
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Question

Ethernet Adapter

does a Ethernet Adapter come with the laptop in the box?
asked 1 year, 7 months ago
caseykaybe
london
on 13.3" ATIV Book 9 Lite Touchscreen 128GB SSD NP915S3G
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1 answer
Answers
answer 1
Hi,

Yes this is supplied.

Thanks.
answered 1 year, 6 months ago
Samsung E-Support
-2points
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Question

How do I upload photos from a usb to my samsung ATIV book 9 lite?

asked 1 year, 7 months ago
Olivia
on 13.3" ATIV Book 9 Lite Touchscreen 128GB SSD NP915S3G
0points
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1 answer
Answers
answer 1
Hi Olivia,

We recommend you call our IT Support Team on 0330 7267864 so that we can talk you through this.

Thanks.
answered 1 year, 7 months ago
Samsung E-Support
0points
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Question

Differences betwen models

What is the difference between the NP915S3G-K01UK and NP915S3G-K03UK? Is there somewhere I can look in future to compare these sub-models?
asked 1 year, 7 months ago
Mike Charnock
on 13.3" ATIV Book 9 Lite Touchscreen 128GB SSD NP915S3G
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answer 1
Hi Mike,

The difference is that the NP915S3G-K01UK has a Marble white finish, the NP915S3G-K02UK has an Ash Black finish.

But the NP915S3G-K03UK ALSO has a Ash Black finish but is a Business model with 3 years warranty included.

Thanks.
answered 1 year, 7 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

Can ram be added to? (what does 4GB BD mean) If so what is the max?

asked 1 year, 7 months ago
Stewart
Biringham
on 13.3" ATIV Book 9 Lite Touchscreen 128GB SSD NP915S3G
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1 answer
Answers
answer 1
Hi Stewart,

Unfortunately RAM cannot be added the maximum of this product is 4GB.

Thanks.
answered 1 year, 7 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

¿how to install ubuntu or linux in np915s3g?

linux, ubuntu
asked 1 year, 6 months ago
david
on 13.3" ATIV Book 9 Lite Touchscreen 128GB SSD NP915S3G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi David,

Due to the nature of your enquiry, we recommend you contact a member of our IT technical support team on 0330 726 7864.

Thanks
answered 1 year, 6 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Largest SD card for Activ 9?

What is the largest/fastest SD card I can insert into my Activ 9 Lite book in order to increase it's memory still further?

I'm a fan of Sandisc normally.
asked 1 year, 8 months ago
londonphil13
London
on 13.3" ATIV Book 9 Lite Touchscreen 128GB SSD NP915S3G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi,

This product is compatible with a SD card or any size (SD, SDHC and SDXC).

Thanks
answered 1 year, 7 months ago
Samsung E-Support
0points
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Question

Does the UK version have a big or small Enter key?

asked 1 year, 8 months ago
GB2013
UK
on 13.3" ATIV Book 9 Lite Touchscreen 128GB SSD NP915S3G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi,

You can view the size of the entre key by following the link below and viewing the images;

http://www.samsung.com/uk/consumer/...

Thanks.
answered 1 year, 8 months ago
Samsung E-Support
0points
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Question

can i upgrade 128GB SSD with higher? if so upto what capacity ?

asked 1 year, 10 months ago
malik
ksa
on 13.3" ATIV Book 9 Lite Touchscreen 128GB SSD NP915S3G
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Hi Malik,

This laptop will support up to 240GB SSD.

Thanks.
answered 1 year, 9 months ago
Samsung E-Support
+4points
4out of 4found this answer helpful.
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