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Most Recent Questions
Recent Question:
Is it possible to upgrade the SSD storage on this machine?
Recent Question:
"Hi, Regarding your query please be advised that there is currently no official release date for this product in the UK...."
Recent Question:
When will the 8gb/256gb SSD version be released in the UK?
Recent Question:
When will this become available to buy again?
Questions with Most Recent Answers
Question:
Is it possible to upgrade the SSD storage on this machine?
Question:
"Hi, Regarding your query please be advised that there is currently no official release date for this product in the UK...."
Question:
When will the 8gb/256gb SSD version be released in the UK?
Question:
When will this become available to buy again?

Customer Questions & Answers for
samsung 13.3" Series 9 Notebook 256GB SSD NP900X3E

Stand out from the rest with a stylish notebook featuring truly amazing portability. The Samsung Series 9 is the world’s thinnest* and most compact laptop PC, designed with your convenience and chic look in mind and constructed with custom-made super-slim components. This sleek new design includes a 100% aluminium body, automatic screen and keyboard lighting adjustment and a brilliant HD+ display. You’ll also enjoy a fast boot time that can take less than ten seconds. Choose a super-thin laptop with big performance.
Customer Questions & Answers:
13 Questions
 | 
11 Answers

Questions & Answers for samsung 13.3" Series 9 Notebook 256GB SSD NP900X3E

Question

can a person get windows 7 with this computer

asked 4 weeks, 1 day ago
Bill
houston
on 13.3" Series 9 Notebook 256GB SSD NP900X3E
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answer 1
Hi Bill, I'm afraid that this computer comes with Windows 8 Pro installed as its operating system. Thank you.
answered 3 weeks, 5 days ago
Samsung E-Support
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Question

When will the 15" screen ATIV Book 9 be released in the UK?

Need the large SSD capacity and the larger 15" screen, can't wait much longer....
asked 10 months ago
J Walsh
London
on 13.3" Series 9 Notebook 256GB SSD NP900X3E
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answer 1
Hi,

Please contact our sales team on 01932455714 who will be more than happy to help you with this query.

Thanks.
answered 10 months ago
Samsung E-Support
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Question

Downgrade to Windows 7.

need to downgrade this to windows 7 for work. Is this supported and are there appropriate drivers to ensure it's fully functional?
asked 11 months ago
no1robson
UK
on 13.3" Series 9 Notebook 256GB SSD NP900X3E
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answer 1
Hi,

DOWNGRADE WINDOWS 8

I am sorry to hear of the problems you are having with your Samsung laptop’s operating system. I can understand the inconveniences that software issues may cause.

Unfortunately, not all Windows 8 models are down gradable, see the licensing link below before attempting a downgrade.

www.microsoft.com/oem/en/licensing/sblicensing/pages/downgrade_rights.aspx#fbid=FGced79fcW3

How to check if Model is supported:

1. Update SW Update to Latest Version
2. Click Find Model
3. Input the model name in the top right of the window
4. For example, if you input "NP900X3B", you will see the different models listed. Click the correct one.
5. If the model is down gradable, you will see not only "Windows 8" but also "Windows 7"
6. If that model is not down gradable after inputting "NP900X3A", you will see "Windows 8" only.

Windows 8 Downgrade Process:

1. Prepare to install Windows 7
Check list before installation
Windows 7 installation DVD
Need to backup all important data to external HDD or USB memory because all data will be removed.
Connect power (The installation could fail in the event of power loss)

2. Set BIOS options
Change BIOS option to Windows 7 compatible mode
Enter the BIOS setup by pressing F2 key during the system booting after inserting the Windows 7 installation DVD into the system.
In case of slate system, you can enter the BIOS setup pressing the Windows button on centre of bottom during the system booting.

Move to ‘Boot’ menu using ‘→’ key and select ‘Secure Boot’ and then change to ‘Disabled’.

Select ‘OS Mode Selection’ and change to ‘CSM OS’

Save all changed settings using ‘F10’ key and then boot to system.
(Same as ‘Exit’ → ‘Exit Saving Changes ‘ → ‘Yes’)
3. Start installation
※ Note: Actions when the system cannot boot to DVD
Enter the BIOS setup by pressing F2 key during the system booting after inserting the Windows 7 installation DVD into the system.

Move to ‘Advanced’ using ‘→’ key and change ‘Fast BIOS Mode’ to ‘Disabled’
Move to ‘Boot Device Priority’ menu and press Enter key.
Set the priority of ‘DVD’ as first
You can change priority using F5/F6 key
Save all changed settings using ‘F10’ key and then boot to system

System Booting
Start installation of Windows 7 by press any key when the ‘Press any key to boot from CD or DVD’ is displayed.

System Booting
Start installation of Windows 7 by press any key when the ‘Press any key to boot from CD or DVD’ is displayed.

Select language, Time zone, keyboard and then press “Next” button.
Type the product key on DVD if the product key screen appears.
Downgrade without product key is available if the customer have Win 8 Pro license and want to downgrade to Win 7 Professional
If the customer has retail Windows 7 DVD and tries to downgrade using it, product key screens will be displayed.

Read EULA and check ‘agree’ check box and then select ‘Custom: (Advanced)’.
4. Installation
※ Need to backup all important data to external HDD or USB memory because all data will be removed.

Select partition to install Windows 7.
Press ‘Drive options (Advanced)’
Select partition and press delete button until only one “unallocated” remains.
Create a new partition pressing “New” and setting the size for Windows partition.
Press ‘Next’ button and start installation

※ Notice!
Recovery function will not be available any more.

Wait until the installation complete without other works.
‘Press any key to boot from CD or DVD’ message appears on display during the system rebooting.
If you press any key in this step, Windows installs from beginning again.

Register user information after finishing installation

5. Configure environment:

Device driver that need to install vendor driver.
(Not support for Win 7 inbox driver)
NFC, GPS and Mobile internet device of Jones model, do not support Win 7 driver

Visit the download web site of Samsung electronics (http://www.samsung.com/sec/support/download/supportDownloadMain.do) and download ‘SW update’ and then install Win 7 compatible S/W using ‘SW update’

Thanks
answered 11 months ago
Samsung E-Support
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Question

Where is the 8GB model?

I have been waiting for this for ages. All reviewers have seen 8GB models but no one has them for sale.
asked 11 months ago
charles
on 13.3" Series 9 Notebook 256GB SSD NP900X3E
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answer 1
Hi Charles,

This is the 8GB model, 4GB system memory and 4GB OB memory.

Thanks.
answered 11 months ago
Samsung E-Support
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Question

Please, when this is upgraded to Haswell add support for 8GB of RAM

Hopefully the new Intel CPU will find its way into this flagship laptop sooner than later. At that time supporting more RAM would make this product near perfect.
asked 1 year, 2 months ago
Jordan
on 13.3" Series 9 Notebook 256GB SSD NP900X3E
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answer 1
Hi Jordan,

There is no date for integration of this hardware just yet but please keep an eye on our news page at http://www.samsung.com/uk/news

Thanks.
answered 1 year, 2 months ago
Samsung E-Support
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Question

When will this be available with 8GB of RAM?

I want to buy one but due to the nature of my work I need at least 8GB of RAM.
asked 1 year, 3 months ago
Jordan
on 13.3" Series 9 Notebook 256GB SSD NP900X3E
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answer 1
Hi Jordan,

There is no planned release for this notebook with 8GB of RAM at present.

Thanks
answered 1 year, 3 months ago
Samsung E-Support
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Question

Is the RAM on the Series 9 Notebook 256GB SSD NP900X3E upgradeable?

asked 1 year, 4 months ago
Kurtz
Liverpool
on 13.3" Series 9 Notebook 256GB SSD NP900X3E
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Question

TPM (Trusted Platform Module)

Does laptop have a TPM (Trusted Platform Module) chip so that you can securely encrypt the drive with Microsoft Bitlocker?
asked 1 year, 4 months ago
James
on 13.3" Series 9 Notebook 256GB SSD NP900X3E
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answer 1
Hi James,

This model does not have a TPM chip. The following two Series 9 models do: NP900X4D-A04UK, NP900X3D-A01UK.

Thanks.
answered 1 year, 4 months ago
Samsung E-Support
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Question

What Windows comes with this laptop - it just says 'Windows 8' - is this Home, Professional, what?

You need to give more details about your computing products - these arent microwaves. Full information about how much RAM they can have, is the SSD upgradeable, etc should be published. Look at HP or Dell for ideas.
asked 1 year, 4 months ago
Able
on 13.3" Series 9 Notebook 256GB SSD NP900X3E
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answer 1
Hi Able,

Any questions you have on the Specs just ask here and we will answer for you.

Thanks.
answered 1 year, 4 months ago
Samsung E-Support
-2points
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Question

How would I transfer my desktop programmes to a Samsung series 5 ultrabook?

I'm interested in buying a series 5 ultrabook. It has no CD/DVD drive, though. I want a machine on which I can use my desktop progs like Microsoft Word, Dragon, etc. How would I be able to do this? Many thanks.
asked 1 year, 5 months ago
Rognvald
Scotland
on 13.3" Series 9 Notebook 256GB SSD NP900X3E
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answer 1
Hi Rognvald,

You will need to move any applications that you wish to install onto a USB flash drive and install them to the Ultrabook from that. 

Thanks.
answered 1 year, 5 months ago
Samsung E-Support
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Question

Where can I actually buy one of these? I've followed all your 'Where to buy' links, and none offer this notebook .. including your own 'direct' site

asked 1 year, 5 months ago
Kmelvill
on 13.3" Series 9 Notebook 256GB SSD NP900X3E
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answer 1
Hi Kmelvill,

You can locate local retailers using this link. http://www.samsung.com/uk/consumer/...

Thanks.
answered 1 year, 5 months ago
Samsung E-Support
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Question

hi, can i upgrade the ram to 8gb or are integrated?

asked 1 year, 5 months ago
riccardo
on 13.3" Series 9 Notebook 256GB SSD NP900X3E
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Question

Can the memory be increased on the new 9 series 3xe model?

Shows as coming with 4gb standard, but can it be increased? To what? How many slots does it have? Can't see anything in the specs or manuals to suggest it can, which seems a bit limiting for a high end ultrabook
asked 1 year, 4 months ago
Anonymous
on 13.3" Series 9 Notebook 256GB SSD NP900X3E
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answer 1
Hi,

The maximum supported RAM for this laptop is 4GB.

Thanks.
answered 1 year, 4 months ago
Samsung E-Support
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