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Most Recent Questions
Recent Question:
Is it possible to upgrade the SSD storage on this machine?
Recent Question:
"Hi, Regarding your query please be advised that there is currently no official release date for this product in the UK...."
Recent Question:
When will the 8gb/256gb SSD version be released in the UK?
Recent Question:
When will this become available to buy again?
Questions with Most Recent Answers
Question:
Is it possible to upgrade the SSD storage on this machine?
Question:
"Hi, Regarding your query please be advised that there is currently no official release date for this product in the UK...."
Question:
When will the 8gb/256gb SSD version be released in the UK?
Question:
When will this become available to buy again?

Customer Questions & Answers for
samsung 13.3" Series 5 Notebook 128GB SSD NP530U3C

For ultra-high performance, choose the Samsung Series 5 ULTRA. Fast Start means it wakes from sleep mode in just a few seconds and frequently-accessed web pages load up to twice as fast with Plus Fast Browsing. You can also enjoy all the space you need for all your documents, photos and more, with up to 500GB of storage. And, with its exceptionally thin and light design as well as the long-life PowerPlus battery, you will want to take your Series 5 ULTRA wherever you go.
Customer Questions & Answers:
14 Questions
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13 Answers

Questions & Answers for samsung 13.3" Series 5 Notebook 128GB SSD NP530U3C

Question

why are there no drivers for windows 8?

why are there no drivers for windows 8?
asked 2 weeks ago
mick j
preston
on 13.3" Series 5 Notebook 128GB SSD NP530U3C
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1 answer
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answer 1
Hi Mick,

All details including supported units can be found here.
http://www.samsung.com/uk/support/win81/Minisite_HolidayBOM_RT_860px_Update_EN_US_PC8.html Hope this helps.
answered 1 week, 2 days ago
Samsung E-Support
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Question

why are there no drivers for windows 8?

why are there no drivers for windows 8?
asked 2 weeks ago
mick j
preston
on 13.3" Series 5 Notebook 128GB SSD NP530U3C
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1 answer
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answer 1
Hi Mick,

All details including supported units can be found here.
http://www.samsung.com/uk/support/win81/Minisite_HolidayBOM_RT_860px_Update_EN_US_PC8.html Hope this helps.
answered 1 week, 2 days ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

why are there no drivers for windows 8?

why are there no drivers for windows 8?
asked 2 weeks ago
mick j
preston
on 13.3" Series 5 Notebook 128GB SSD NP530U3C
0points
0out of 0found this question helpful.
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1 answer
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answer 1
Hi Mick,

All details including supported units can be found here.
http://www.samsung.com/uk/support/win81/Minisite_HolidayBOM_RT_860px_Update_EN_US_PC8.html Hope this helps.
answered 1 week, 2 days ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

why are there no drivers for windows 8?

why are there no drivers for windows 8?
asked 2 weeks ago
mick j
preston
on 13.3" Series 5 Notebook 128GB SSD NP530U3C
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1 answer
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answer 1
Hi Mick,

Please check out this link http://www.samsung.com/uk/support/win81/Minisite_HolidayBOM_RT_860px_Update_EN_US_PC8.html Hope this helps.
answered 1 week, 5 days ago
Samsung E-Support
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Question

How do I change the touchpad settings?

I'm trying to change the touchpad settings, so that I'm able to scroll with two fingers, etc. The only thing that I can find is mouse settings, in which this isn't included.
asked 5 months, 3 weeks ago
alexm456
Sheffield, UK
on 13.3" Series 5 Notebook 128GB SSD NP530U3C
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1 answer
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answer 1
Hi,

Please find information on this on page 48 of your user manual. Alternatively, you can follow this link to your E-Manual:

http://downloadcenter.samsung.com/content/UM/201210/20121026112107668/Win8_Manual_eng.pdf
If you are continuing to experience problems with this please feel free to contact our IT technical team on 0330 726 7864.

Thanks
answered 5 months, 3 weeks ago
Samsung E-Support
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Question

Clean Win8 OS Installation

I am trying to install a clean Win8 OS on my Ultrabook. I have a win8 install USB which installs great but the Ultrabook does not boot. Forums say that using an external USB drive will work but when I use such a drive the installation process asks me to install media drivers but doesn't give me any idea of which media drivers?
How do I perform a clean install of Win8.

DS
asked 7 months ago
Anonymous
Cheshire UK
on 13.3" Series 5 Notebook 128GB SSD NP530U3C
-1point
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1 answer
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answer 1
Hi,

Due to the troubleshooting involved in helping you resolve this problem we recommend you contact a member of out IT technical support team on 0330 726 7864.

Thanks
answered 7 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Hi, does the screen tilt back 180 degrees?

asked 10 months ago
Andrey
on 13.3" Series 5 Notebook 128GB SSD NP530U3C
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1 answer
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answer 1
Hey Andrey,

I would recommend getting in contact with our sales team who will be able to assist you on the specifications of this laptop and help you find a laptop that suits your needs.

You can contact the sales team on 01932455714.

Thanks.
answered 10 months ago
Samsung E-Support
0points
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Question

Booting Linux Ubuntu from 24GB express cache SSD on Series 5 NP530U3c - A09UK

So I recently bought this quite cheap and obviously it came pre-installed with windows 8 which I am really not fond of. I decided to try and put Ubuntu linux OS on the ultrabook but came across a few problems. The first of which was editing the BIOS settings so that I could boot the Linux Live USB ( something about EUFI and CMS mode)....

Once i got the live usb installation going it gave me the option of installing the Operating system onto the 24gb express cache or SSD or the 500GB hard drive. So I chose the SSD thinking it would be quicker ....

My question is , is the express cache SSD a bootable drive as in can i boot ubuntu from it because on the bios under boot devices it does not show up and im pretty sure it has been installed onto the 500GB drive.

any help is much appreciated thankyou....
asked 10 months ago
Anonymous
on 13.3" Series 5 Notebook 128GB SSD NP530U3C
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1 answer
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answer 1
Hi James,

You can try the below to access the express cache for installing Ubuntu.

Samsung are not liable for any data loss or system issue as result after the OS installation or modification.

Secure boot Disable:

1- Go to settings then choose PC settings
2- General (on the left side of the screen)
3- Advanced start up
4- Choose troubleshooting
5- Advanced Options
6- UEFI firmware settings
7- Click Restart
8- Choose Computer set-up (F10)
9- Choose Security then choose “Secure Boot Configuration”
(Warning Message will appear in red ask the customer to press F10 to accept the message).
10- Disable “Legacy Support”, “Secure boot”, Enable “Fast boot”.

Thanks.
answered 10 months ago
Samsung E-Support
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Question

Hi, does the screen tilt back 180 degress?

asked 10 months ago
Andrey
on 13.3" Series 5 Notebook 128GB SSD NP530U3C
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2 answers
Answers
answer 1
Hi Andrey,
the screen certainly does not tilt back 180 degrees. In fact it barely tilts back at all. It is so bad that I cannot see the screen when I use the laptop on my lap, or even a desk. I have to prop it up on a platform and use a separate keyboard. If you are less than 5ft tall you might be ok. It appears no tests were done with this laptop with anyone taller. It is the most obvious flaw when you use the laptop the first time. Of course you don't notice it in the store as all the laptops are up on high counter tops.
answered 5 months, 3 weeks ago
Emms
0points
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answer 2
Hey Andrey,

I would recommend getting in contact with our sales team who will be able to assist you on the specifications of this laptop and help you find a laptop that suits your needs.

You can contact the sales team on 01932455714.

Thanks.
answered 10 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Is it possible to work with the Ultrabook without a battery (connected to AC)?

When battery life expires is it indispensable to replace it, or we can still work connectet to AC?
asked 11 months ago
Hector
Argentina
on 13.3" Series 5 Notebook 128GB SSD NP530U3C
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This question currently has no approved answers.
Question

what cable do I need to connect my internet?

The internet cable that connects to the modem at one end and the laptop at the other does not fit in the laptop. It is to big.
asked 11 months ago
Shon
on 13.3" Series 5 Notebook 128GB SSD NP530U3C
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Question

where can i download the widows 8 driver for the chargeable usb port?

NP530U3C-A01UK
asked 1 year, 3 months ago
Tazarce
UK
on 13.3" Series 5 Notebook 128GB SSD NP530U3C
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1 answer
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answer 1
Hi Tazarce,

Go to support page: http://www.samsung.com/uk/support/m..., download SW Updater on left hand side of page. Run software and it will detect missing drivers and updates. Download chipset drivers, this control USB ports.

Thanks.
answered 1 year, 3 months ago
Samsung E-Support
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Question

samsung np530u3c-a04uk doesn't come with VGA adaptor, what sort do I need

I bought a samsung np530u3c-a04uk but it doesn't include the VGA adaptor, and all the vga adaptors I try on the samsung website say "this is not compatible" with my model. What sort do I need?
asked 1 year, 3 months ago
markp
UK
on 13.3" Series 5 Notebook 128GB SSD NP530U3C
-1point
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1 answer
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answer 1
Hi Markp,

The exact part you need is the AA-AV2N12B/E - http://www.samsungdirect.com/uk/pro... It is currently listed as out of stock, so I would suggest contacting our service centre Digicare, who should be able to help you obtain it - Digicare - 084498902125

Thanks.
answered 1 year, 3 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

samsung series 5 NP530U3C-A04UK what size is the inside and outside of charger

asked 1 year, 4 months ago
james
ireland
on 13.3" Series 5 Notebook 128GB SSD NP530U3C
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1 answer
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answer 1
Hi James,

The charger used for this item features a pin which is under 5mm in size. If you are looking to obtain a replacement charger, please visit one of the following sites where an official adapter can be purchased. Www.4mysamsung.co.uk, www.eetnordic.com or www.samsung-direct.co.uk. I hope you are able to find a replacement soon.

Thanks.
answered 1 year, 4 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
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