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Customer Questions & Answers for
samsung GT-S5360

Customer Questions & Answers:
414 Questions
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203 Answers
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Questions & Answers for samsung GT-S5360

Question

How long should a fully charged battery last in standby

How long should the battery charge last in standby
asked 6 days ago
Brian Bass
Leicester
on GT-S5360
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Question

I seem to have lost the Play store app from my apps screen, how do I get it back?

asked 1 week, 5 days ago
Hilary
Yelverton
on GT-S5360
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Question

My Sons phone will not boot i just think it needs a reflash of the os not sure what file to use

it is a samsung galaxy young GT-S5360
asked 2 weeks, 2 days ago
Kryton
Manchester
on GT-S5360
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1 answer
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answer 1
Hi.

Due to the nature of the issue I recommend contacting your nearest repair centre. Please visit the link below which will aid you in locating it.

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 2 weeks, 2 days ago
Samsung E-Support
0points
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Question

I have over 1,000 emails in my inbox. How do I select all to delete?

asked 2 weeks, 3 days ago
Monovian
Norfolk
on GT-S5360
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1 answer
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answer 1
Hi.

This selection will differ from each email application. If you are using the email application that is pre-installed on to the device, simply press the select all option at the top of your inbox folder. This will place a tick next to each of your emails. After this selection has been made, select the delete button.

Alternatively, if you are using a third party email application, please contact them directly for specific information regarding the app features.

Thanks.
answered 2 weeks, 2 days ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

Google Services Framework app problem

I constantly get the following error message: "the application Google Services Framework (process.com.google.process.gapps) has stopped unexpectedly. Please try again". It is stopping me being able to use the phone. From the internet this seems to be a fairly widespread problem with Samsung phones, but none of the solutions on the internet work with my phone.
asked 3 weeks, 6 days ago
Peteinterpol
UK
on GT-S5360
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Question

Driver for PC

I Need a Driver for my PC for my< Handy Samsung Galaxy Young GT 2 5360. Where can I find this Driver?
asked 1 month ago
wabnig
on GT-S5360
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Question

my camera is not working

when i turn on my camera on my galaxy gts5830 it it

when i turn on my camera on my galaxy gts 5830 it freezes and will not take pics sybols of the camera lenz and battery and simcard appear 0n the screen any help please
asked 1 month, 1 week ago
vanfrenchie
newcastle upon tyne
on GT-S5360
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Question

HOW DO I SAVE A RINGTONE FROM A DOWNLOAD

asked 1 month, 3 weeks ago
GEORGE
SUNDERLAND
on GT-S5360
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1 answer
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answer 1
Hi George,

On your widgets, tap open Music > play the selected MP3 > whilst song is playing, tap the Menu key > Set as ringtone. Hope this helps.
answered 1 month, 3 weeks ago
Jessica Thomas
0points
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Question

my gt s5360 does not connected with pc via kies

my gt s5360 does not connected with pc via kies
asked 2 months ago
amitshbpl
on GT-S5360
-1point
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Question

HOW DO I TRANSFER ALL MY NUMBERS TO THE PHONE AND THEN TRANSFER THEM TO ANOTHER SIM

asked 2 months ago
PMD ROBERTS
on GT-S5360
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1 answer
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answer 1
Hi,

To transfer contacts from your SIM card to your phone: Tap Phone > Contacts > press the Menu button > Settings > Import/Export > Import from SIM card. Hope this helps.
answered 2 months ago
Jessica Thomas
+1point
1out of 1found this answer helpful.
Question

how do i sync my galaxy y 5360 with my bluetooth earpiece?

asked 2 months, 1 week ago
lynchyd
oxford
on GT-S5360
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Question

my samsung y gt-s5360 text memory is full and is rejecting incoming texts cannot empty memory any idea how i do this please

as above
asked 2 months, 3 weeks ago
spud
perton.wolverhampton
on GT-S5360
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1 answer
Answers
answer 1
Hi, Have you tried factory resetting your phone? You can do this by: Pressing and holding the power button for 8-10 seconds. Your device will then reboot automatically. Please note you will need to back up all data as this will erase all information on your phone and take it back to when you first purchased it. Hope this helps.
answered 2 months, 3 weeks ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

My internel memory is always nearly full

My phone frustrates me how can I make space on my device or move to sd card
asked 2 months, 4 weeks ago
phec
bedfordshire
on GT-S5360
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Question

does the galaxy y have a voice diaing funtion

does the galaxy y have a voice dialling function -if so how do you access
asked 3 months ago
bgorner
southend essex
on GT-S5360
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Question

Phone not dialling

I highlight favourite number, press dial but nothing happens, I keep pressing, move the phone around, press a few more times and then it connects. Same happens when I try to text , the letters will not appear in the message box. The phone is three weeks old.
asked 3 months ago
Angie
Coventry
on GT-S5360
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1 answer
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answer 1
Hi Angie, You could try resetting your phone. You can do this by: Pressing Settings> Privacy> Factory data reset> Reset phone> Erase everything. This will reboot your device. Hope this helps.
answered 3 months ago
Samsung E-Support
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0out of 0found this answer helpful.
Question

how can i connect it to pc when i use ODIN mode

asked 3 months ago
christine
philippines
on GT-S5360
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Question

once my mobile is currepted so where i get original software for my mobile for free?

asked 3 months ago
shubham
islampur
on GT-S5360
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1 answer
Answers
answer 1
Hi.

Due to the nature of the issue I recommend contacting your nearest repair centre. Please visit the link below which will aid you in locating it.

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 2 months, 3 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Have just bought a Galaxy Y GT-S5360. Im a complete novice! Can anyone tell me how to find my text sent items, drafts etc.

asked 3 months, 2 weeks ago
Nikki
Leighton Buzzard
on GT-S5360
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1 answer
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answer 1
Hi Nikki, When you send a text message it creates a thread, this then stays with that contact you have sent a message to. You are then able to click on that message and scroll back to past messages. If you have started to write a message and then exit out of that screen the message is automatically saved for you. Hope this helps.
answered 3 months, 2 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Galaxy Y not finding wifi networks

I think I might have deleted something I shouldnt have. When I go to wifi settings the scan just doesnt find networks. Other devices in the same room do find it, so I know the network is working. Also, in advanced settings, the MAC address and IP address are unavailable.
How do I get it back?
asked 3 months, 3 weeks ago
jimothy
UK
on GT-S5360
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1 answer
Answers
answer 1
Hi.

I recommend performing a factory data reset on your Galaxy Y. You can do this by following these steps:
Settings - Back up and reset - Factory data reset - Reset device - Erase everything.

Performing a factory data reset will erase all data from your device. I advise that you back up your data on Samsung KIES. Please see the link below to find all of the information and tutorials on Samsung KIES:

http://www.samsung.com/uk/support/usefulsoftware/KIES/

I hope this helps.
answered 3 months, 3 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Where is the alarm clock?

I cant find the alarm clock and other stuff is missing. What happened?
asked 3 months, 3 weeks ago
sabia
London
on GT-S5360
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1 answer
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answer 1
Hi Sabia, You can try downloading the latest software. Please check out this link to show you how to do this http://www.samsung.com/uk/support/usefulsoftware/KIESTUTORIAL/JSP. I have also included the link for the software http://www.samsung.com/uk/consumer/mobile-devices/smartphones/android/GT-S5360MAAXEU. Hope this helps.
answered 3 months, 3 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
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