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Most Recent Questions
Recent Question:
my s4 updated to 4.4.2 but emails no longer sync. Please help
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my s4 updated to 4.4.2 but emails no longer sync. Please help
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Galaxy Ace Plus

Customer Questions & Answers for
Galaxy Ace Plus

Choose a stylish and powerful phone you’ll be proud to own. The Samsung Galaxy Ace Plus combines a stunning premium design and wide 3.65” screen with the performance you need to keep life running smoothly. A 1GHz processor ensures fast navigation and packs the power to handle all your favourite apps and games. Android operating system and the intuitive TouchWiz user interface deliver easy operation, too. With Chat On instant messaging as well as access to social networks, email and more, you’ll find it easy to stay connected with your friends and family.
Customer Questions & Answers:
102 Questions
 | 
31 Answers
Overall Rating:
3.697 out of 5
3.7
out of
5
(33 Reviews)33

Questions & Answers for samsung Galaxy Ace Plus

Question

How do i retrieve deleted photos and videos

I have accidently deleted all my videos and photos from my galaxy ace plus, is there any way i can retrieve them?
asked 1 year, 9 months ago
Aceplus12
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

how do i transfer photos from phone to pc

asked 1 year, 10 months ago
tony
uk
on Galaxy Ace Plus
-1point
0out of 1found this question helpful.
2 answers
Answers
answer 1
http://www.samsung.com/uk/consumer/mobile-devices/smartphones/android/GT-S7500ABABTU-support
Copy + paste this into address bar + download Samsung Kies
answered 1 year, 6 months ago
Lorna
England
+2points
4out of 6found this answer helpful.
answer 2
Tony, In the past I have always blue toothed my pics from one to the other. My laptop isn't blue tooth, so I bought the dongle. I only bought my Samsung Galaxy Ace Plus mobile a few days ago, so haven't worked out how to do this through USB. I hope the blue tooth idea will work for you.
answered 1 year, 10 months ago
Dee7
Glasgow
-13points
1out of 15found this answer helpful.
Question

I have just aquired a galaxy ace plus and used to have accuweather on the screen it has dissapeared how do I get it back

After swiping the screen to open it up I used to have accuweather on the screen with a clock under it but it has dissapeared how do i get it back
asked 1 year, 10 months ago
rbrtcbarn
Basildon
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi.

To add this feature back onto your home screen, please do the following -
Long press on an empty area of your home screen and select Widgets, you will then be able to add these widgets to your home screen. :)
answered 1 year, 10 months ago
Samsung Service
+8points
8out of 8found this answer helpful.
Question

How do I stop music player?

How do I exit music player, without having to go into Task Manager please?
asked 1 year, 10 months ago
Gardner
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
When the music is playing, click | | (pause) button. Then click the |<< (previous) button. Press the exit key of the phone. Then the music will stop and ends without the need of going to task manager. Hope this helps.
answered 10 months ago
MR.RR
0points
0out of 0found this answer helpful.
Question

how do i get led lights

how do i get the lights to flash wen i get a call or message
asked 1 year, 10 months ago
kimbob
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I tried to find this out for you and don't think it is possible. However, if you go into message settings then you can opt for a notification in the status bar when you receive an email. In case you haven't got the full manual, I thought you may find this of help......... http://downloadcenter.samsung.com/content/UM/201201/20120125115131292/GT-S7500_UM_EU_Gingerbread_Eng_Rev.1.1_120120a_Screen.pdf
answered 1 year, 10 months ago
Dee7
Glasgow
0points
0out of 0found this answer helpful.
Question

I am able to phone someone in my contacts list but how do I dial a one-off number?

Have tried everything to locate the number pad on my Galaxy Ace Plus to acually dial a number but cannot find it anywhere.
asked 1 year, 10 months ago
MerielP
Swansea
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I am assuming that when you are ready to phone, that the first of the four options at the top is "log". Slide the whole bar to the right and you will then be able to see the "keypad" option. I hope that's all it was!
answered 1 year, 10 months ago
Dee7
Glasgow
+2points
2out of 2found this answer helpful.
Question

can i download watsapp

asked 1 year, 9 months ago
gems86
walsall
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi
I have this phone and use "WhatsApp" with it ,, it's in the App Store/GooglePlay
answered 1 year, 7 months ago
TinaB
Bristol
0points
0out of 0found this answer helpful.
Question

How do I download contacts from my phone@s SIM card to bluetooth phone connection in my car ?

I follow the directions in the manual,the screen in the car says downloading contacts/phone directory , but nothing happens.
asked 1 year, 2 months ago
andrew lockhart
london, UK
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Andrew,

Go to your contacts and select Share Via, Tap on Bluetooth and this will scan for your car kit. When you select your car kit it will prompt you to transfer information over.

Thanks.
answered 10 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

how to get larger font on my samsung galaxy ace plus

large font
asked 1 year ago
wonky2013
melbourne, australia
on Galaxy Ace Plus
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Hi Wonky2013,

Please press Menu ---> Settings ---> Display ---> Font Size.

Thanks.
answered 1 year ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

is there any official updates for ACE plus..?? i need to update my phone. so can u tell me when will the official updateas will be launched

asked 11 months ago
santosh murthy
india
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Santosh,

Your query has come through to Samsung UK. For further assistance, please reach out to our colleagues at Samsung India; www.samsung.com/in.

Thanks
answered 11 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

my computer do not want to accept conection with Samsung Galaxy phone

by using control panel I did not have any lucky to instal some games on my son mobile phone
asked 10 months ago
Ivan
Osijek, Hrvatska
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Ivan,

We would ask that you reach out to our colleagues in Samsung Croatia for assistance with your query.

http://www.samsung.com/hr/#latest-home

Thanks
answered 10 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Trying to import my Galaxy Ace Plus contacts list to My Honda CRV handsfree system but it fails to connect - they are successfully paired but what mod

asked 10 months ago
Thomas
Glasgow
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Thomas,

Can you please contact Honda as the car kit may not be compatible with the Android version currently running on the Galaxy Ace Plus.

Thanks
answered 10 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

no arabic language in my galaxy ace plus 7500T

how can i download the software to use arabic language
asked 10 months ago
Fouad
Lebanon
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Fouad,

You can check for languages in Settings>Language and Input. If the language you are looking is not there you can download a third party application from the Playstore.

Thanks.
answered 10 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Is it possible to combine call logs by contacts?

I'm wondering is there any possibility at my Sasmung Galaxy Ace Plus to don't see separate rows of messages or call logs from one contact?
For example I have 1 missed call from contact 'Mama'. Then I've tried to call her back. And later she called me again. In this case I'll see 3 different rows at my logs instead of only one row named 'Mama'.
asked 10 months ago
Irina
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Irina,

Unfortunately, this is not possible as this is a limitation of the Android operating system.

Thanks
answered 10 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

Last three days my mobile is vibratingonly. My mobile ring tone is disable, how i change my profile setting from silent to general

asked 9 months ago
Revathy
chennai
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Revathy,

You should be able to disable silent mode by simply pressing the 'volume up' button at the side of the device.

Thanks
answered 9 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Will there be a jelly bean update for the Galaxy Ace Plus?

asked 9 months ago
Jack1445
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi,

We have no information regarding the Ace Plus in the UK receiving an update to 4.2.

You can check for available updates for your device on its support page on our website or by connecting to Samsung KIES.

Thanks
answered 9 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

s7500 vs s5830i which is the best

asked 9 months ago
Hiren
India
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Hiren,

Please reach out to our colleagues at Samsung India for assistance with your query.

http://www.samsung.com/in/

Thanks
answered 9 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How to see contents on my Ace plus screen on my Samsung LED TV UA Full HD series 5?

asked 8 months ago
Sachin
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Sachin,

As your Ace plus does not have MHL-HDMI compatibility you may be able to use Allshare which you download on both devices and sign into the same Samsung account on both.

Thanks.
answered 8 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Is there going to be a another software update for the Ace Plus?

If so which version and when?
asked 7 months ago
Jack445
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Jack,

There are no scheduled updates at present but please periodically connect your phone to Samsung KIES and you will be alerted when updates become available.

Thanks.
answered 7 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

how can l upgrad my galaxy ace plus

asked 5 months, 3 weeks ago
khaled
cairo-egypt
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Khaled,

Please reach out to our colleagues at Samsung Egypt, who will be more than happy to helo you.

http://www.samsung.com/eg/#latest-h...

Thanks.
answered 5 months, 2 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
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