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Most Recent Questions
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Customer Questions & Answers for
Galaxy Ace Plus

Choose a stylish and powerful phone you’ll be proud to own. The Samsung Galaxy Ace Plus combines a stunning premium design and wide 3.65” screen with the performance you need to keep life running smoothly. A 1GHz processor ensures fast navigation and packs the power to handle all your favourite apps and games. Android operating system and the intuitive TouchWiz user interface deliver easy operation, too. With Chat On instant messaging as well as access to social networks, email and more, you’ll find it easy to stay connected with your friends and family.
Customer Questions & Answers:
102 Questions
 | 
31 Answers
Overall Rating:
3.697 out of 5
3.7
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(33 Reviews)33

Questions & Answers for samsung Galaxy Ace Plus

Question

How do i retrieve deleted photos and videos

I have accidently deleted all my videos and photos from my galaxy ace plus, is there any way i can retrieve them?
asked 2 years ago
Aceplus12
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

how do i transfer photos from phone to pc

asked 2 years, 1 month ago
tony
uk
on Galaxy Ace Plus
-2points
2out of 6found this question helpful.
2 answers
Answers
answer 1
http://www.samsung.com/uk/consumer/mobile-devices/smartphones/android/GT-S7500ABABTU-support
Copy + paste this into address bar + download Samsung Kies
answered 1 year, 9 months ago
Lorna
England
+3points
6out of 9found this answer helpful.
answer 2
Tony, In the past I have always blue toothed my pics from one to the other. My laptop isn't blue tooth, so I bought the dongle. I only bought my Samsung Galaxy Ace Plus mobile a few days ago, so haven't worked out how to do this through USB. I hope the blue tooth idea will work for you.
answered 2 years, 1 month ago
Dee7
Glasgow
-11points
3out of 17found this answer helpful.
Question

how do i get led lights

how do i get the lights to flash wen i get a call or message
asked 2 years, 1 month ago
kimbob
on Galaxy Ace Plus
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
I tried to find this out for you and don't think it is possible. However, if you go into message settings then you can opt for a notification in the status bar when you receive an email. In case you haven't got the full manual, I thought you may find this of help......... http://downloadcenter.samsung.com/content/UM/201201/20120125115131292/GT-S7500_UM_EU_Gingerbread_Eng_Rev.1.1_120120a_Screen.pdf
answered 2 years, 1 month ago
Dee7
Glasgow
0points
0out of 0found this answer helpful.
Question

can i change the text font size ?

the text font size is too small I find it very difficult to see it
asked 2 years, 1 month ago
MrsTJ
dorset
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes, go to settings - display and select desired font size
answered 2 years, 1 month ago
Rilla
Telford, UK
-7points
2out of 11found this answer helpful.
Question

I am able to phone someone in my contacts list but how do I dial a one-off number?

Have tried everything to locate the number pad on my Galaxy Ace Plus to acually dial a number but cannot find it anywhere.
asked 2 years, 1 month ago
MerielP
Swansea
on Galaxy Ace Plus
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
I am assuming that when you are ready to phone, that the first of the four options at the top is "log". Slide the whole bar to the right and you will then be able to see the "keypad" option. I hope that's all it was!
answered 2 years, 1 month ago
Dee7
Glasgow
+2points
2out of 2found this answer helpful.
Question

How do I enable the 16gb external SD card to read more than 2gb?

I can only access 2gb of my 16gb external SD card.
asked 2 years ago
Colh
on Galaxy Ace Plus
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Have you "mounted" it successfully through settings ?
I have a 4Gb external SD card and it reads all available storage.
answered 1 year, 10 months ago
TinaB
0points
0out of 0found this answer helpful.
Question

How do I download contacts from my phone@s SIM card to bluetooth phone connection in my car ?

I follow the directions in the manual,the screen in the car says downloading contacts/phone directory , but nothing happens.
asked 1 year, 5 months ago
andrew lockhart
london, UK
on Galaxy Ace Plus
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Hi Andrew,

Go to your contacts and select Share Via, Tap on Bluetooth and this will scan for your car kit. When you select your car kit it will prompt you to transfer information over.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

Trying to import my Galaxy Ace Plus contacts list to My Honda CRV handsfree system but it fails to connect - they are successfully paired but what mod

asked 1 year, 1 month ago
Thomas
Glasgow
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Thomas,

Can you please contact Honda as the car kit may not be compatible with the Android version currently running on the Galaxy Ace Plus.

Thanks
answered 1 year, 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

no arabic language in my galaxy ace plus 7500T

how can i download the software to use arabic language
asked 1 year, 1 month ago
Fouad
Lebanon
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Fouad,

You can check for languages in Settings>Language and Input. If the language you are looking is not there you can download a third party application from the Playstore.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Is it possible to combine call logs by contacts?

I'm wondering is there any possibility at my Sasmung Galaxy Ace Plus to don't see separate rows of messages or call logs from one contact?
For example I have 1 missed call from contact 'Mama'. Then I've tried to call her back. And later she called me again. In this case I'll see 3 different rows at my logs instead of only one row named 'Mama'.
asked 1 year, 1 month ago
Irina
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Irina,

Unfortunately, this is not possible as this is a limitation of the Android operating system.

Thanks
answered 1 year, 1 month ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

Last three days my mobile is vibratingonly. My mobile ring tone is disable, how i change my profile setting from silent to general

asked 1 year ago
Revathy
chennai
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Revathy,

You should be able to disable silent mode by simply pressing the 'volume up' button at the side of the device.

Thanks
answered 1 year ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Will there be a jelly bean update for the Galaxy Ace Plus?

asked 1 year ago
Jack1445
on Galaxy Ace Plus
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi,

We have no information regarding the Ace Plus in the UK receiving an update to 4.2.

You can check for available updates for your device on its support page on our website or by connecting to Samsung KIES.

Thanks
answered 1 year ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

s7500 vs s5830i which is the best

asked 1 year ago
Hiren
India
on Galaxy Ace Plus
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi Hiren,

Please reach out to our colleagues at Samsung India for assistance with your query.

http://www.samsung.com/in/

Thanks
answered 1 year ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How to see contents on my Ace plus screen on my Samsung LED TV UA Full HD series 5?

asked 1 year ago
Sachin
on Galaxy Ace Plus
+2points
2out of 2found this question helpful.
1 answer
Answers
answer 1
Hi Sachin,

As your Ace plus does not have MHL-HDMI compatibility you may be able to use Allshare which you download on both devices and sign into the same Samsung account on both.

Thanks.
answered 1 year ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Is there going to be a another software update for the Ace Plus?

If so which version and when?
asked 10 months ago
Jack445
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Jack,

There are no scheduled updates at present but please periodically connect your phone to Samsung KIES and you will be alerted when updates become available.

Thanks.
answered 10 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

how can l upgrad my galaxy ace plus

asked 8 months ago
khaled
cairo-egypt
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Khaled,

Please reach out to our colleagues at Samsung Egypt, who will be more than happy to helo you.

http://www.samsung.com/eg/#latest-h...

Thanks.
answered 8 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Is it possible to transfer data from my Mac to Samsung Galaxy GT S7500 ?

I'm not computer literate and have downloaded a couple of apps to transfer music from my Mac to my Samsung without success. I have never had this problem with any of the other mobiles I had - wish I had known before I bought this one!!!
Thanks
asked 8 months ago
ele g
EDINBURGH SCOTLAND
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Ele,

Regarding your query, kindly note that you would require our Samsung KIES software downloaded and installed on your computer to transfer files to and from the device.

http://www.samsung.com/uk/support/u...

Thanks.
answered 8 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Samsung S7500. I have connected my phone charger but it is not charging.

I have also tried using the UBB link but it is not working. P.S. phone functions normally
asked 8 months ago
Tony
DH3
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Tony,

From what you have described it is possible that you may be experiencing technical issue with your handset.

Please contact our Technical Support Team for further assistance on 0330 7267964.

Thanks
answered 8 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

how do i transfer photos from phone to pc

galaxy ace plus
asked 8 months ago
jens kittel
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Jens Kittel,

Using your UBS cable you got with your phone, simply connect your phone to the PC. Here a folder will appear on your computer screen containing folders found on your phone, including your photos. Select what photos you wish to save to the computer and drag them to a separate folder on your PC.

If you have any issues doing this please feel free to contact a member of our technical support team on 0330 7267864.
answered 8 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

I have a samsung ace plus recently its camera started showing blury images i no longer enjoy the perfect clear shots what might be the problem

asked 5 months, 2 weeks ago
mart
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Mart,

It may be a minor software confliction causing this.

These minor software issues can be easily resolved by performing a factory data reset.

To do this, please navigate to the following menu:

Settings > Back up and reset > Factory data reset.

Please note, it is important that all data is backed up before the reset as all information will be wiped from the phone.

If you continue to experience these problems, please feel free to contact a member of our Galaxy Support team on 0330 726 7864.

Thanks
answered 5 months, 2 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
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