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Most Recent Questions
Recent Question:
my s4 updated to 4.4.2 but emails no longer sync. Please help
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how do I remove the Weather information from my screen
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Customer Questions & Answers for
Galaxy Ace Plus

Choose a stylish and powerful phone you’ll be proud to own. The Samsung Galaxy Ace Plus combines a stunning premium design and wide 3.65” screen with the performance you need to keep life running smoothly. A 1GHz processor ensures fast navigation and packs the power to handle all your favourite apps and games. Android operating system and the intuitive TouchWiz user interface deliver easy operation, too. With Chat On instant messaging as well as access to social networks, email and more, you’ll find it easy to stay connected with your friends and family.
Customer Questions & Answers:
102 Questions
 | 
32 Answers
Overall Rating:
3.697 out of 5
3.7
out of
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(33 Reviews)33

Questions & Answers for samsung Galaxy Ace Plus

Question

how do i transfer photos from phone to pc

asked 2 years, 4 months ago
tony
uk
on Galaxy Ace Plus
-6points
3out of 12found this question helpful.
2 answers
Answers
answer 1
http://www.samsung.com/uk/consumer/mobile-devices/smartphones/android/GT-S7500ABABTU-support
Copy + paste this into address bar + download Samsung Kies
answered 2 years ago
Lorna
England
-2points
6out of 14found this answer helpful.
answer 2
Tony, In the past I have always blue toothed my pics from one to the other. My laptop isn't blue tooth, so I bought the dongle. I only bought my Samsung Galaxy Ace Plus mobile a few days ago, so haven't worked out how to do this through USB. I hope the blue tooth idea will work for you.
answered 2 years, 4 months ago
Dee7
Glasgow
-13points
3out of 19found this answer helpful.
Question

no arabic language in my galaxy ace plus 7500T

how can i download the software to use arabic language
asked 1 year, 4 months ago
Fouad
Lebanon
on Galaxy Ace Plus
+6points
6out of 6found this question helpful.
2 answers
Answers
answer 1
S7500JPLG1_S7500OJPLG1_S7500XXLF1_HOME.tar.md5

You have to download and flash it in your phone .
answered 2 months, 1 week ago
Azzou
+3points
3out of 3found this answer helpful.
answer 2
Hi Fouad,

You can check for languages in Settings>Language and Input. If the language you are looking is not there you can download a third party application from the Playstore.

Thanks.
answered 1 year, 4 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

how to connect samsung galaxy ace plus with pc ?

asked 2 years, 5 months ago
abhi
on Galaxy Ace Plus
+5points
6out of 7found this question helpful.
1 answer
Answers
answer 1
Hi Abhi.

This device can be connected to your PC by using our Kies software
Available for download here - www.samsung.com/uk/kies

Simply install the program, and connect the phone using a USB cable and you will be able to transfer and backup files.
answered 2 years, 5 months ago
Samsung Service
+8points
17out of 26found this answer helpful.
Question

I have just aquired a galaxy ace plus and used to have accuweather on the screen it has dissapeared how do I get it back

After swiping the screen to open it up I used to have accuweather on the screen with a clock under it but it has dissapeared how do i get it back
asked 2 years, 5 months ago
rbrtcbarn
Basildon
on Galaxy Ace Plus
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Hi.

To add this feature back onto your home screen, please do the following -
Long press on an empty area of your home screen and select Widgets, you will then be able to add these widgets to your home screen. :)
answered 2 years, 5 months ago
Samsung Service
+9points
9out of 9found this answer helpful.
Question

How do I stop music player?

How do I exit music player, without having to go into Task Manager please?
asked 2 years, 4 months ago
Gardner
on Galaxy Ace Plus
0points
1out of 2found this question helpful.
1 answer
Answers
answer 1
When the music is playing, click | | (pause) button. Then click the |<< (previous) button. Press the exit key of the phone. Then the music will stop and ends without the need of going to task manager. Hope this helps.
answered 1 year, 5 months ago
MR.RR
0points
0out of 0found this answer helpful.
Question

how do i get led lights

how do i get the lights to flash wen i get a call or message
asked 2 years, 4 months ago
kimbob
on Galaxy Ace Plus
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
I tried to find this out for you and don't think it is possible. However, if you go into message settings then you can opt for a notification in the status bar when you receive an email. In case you haven't got the full manual, I thought you may find this of help......... http://downloadcenter.samsung.com/content/UM/201201/20120125115131292/GT-S7500_UM_EU_Gingerbread_Eng_Rev.1.1_120120a_Screen.pdf
answered 2 years, 4 months ago
Dee7
Glasgow
0points
0out of 0found this answer helpful.
Question

can i change the text font size ?

the text font size is too small I find it very difficult to see it
asked 2 years, 4 months ago
MrsTJ
dorset
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes, go to settings - display and select desired font size
answered 2 years, 4 months ago
Rilla
Telford, UK
-7points
2out of 11found this answer helpful.
Question

I am able to phone someone in my contacts list but how do I dial a one-off number?

Have tried everything to locate the number pad on my Galaxy Ace Plus to acually dial a number but cannot find it anywhere.
asked 2 years, 4 months ago
MerielP
Swansea
on Galaxy Ace Plus
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
I am assuming that when you are ready to phone, that the first of the four options at the top is "log". Slide the whole bar to the right and you will then be able to see the "keypad" option. I hope that's all it was!
answered 2 years, 4 months ago
Dee7
Glasgow
+2points
2out of 2found this answer helpful.
Question

can i download watsapp

asked 2 years, 3 months ago
gems86
walsall
on Galaxy Ace Plus
+2points
2out of 2found this question helpful.
1 answer
Answers
answer 1
Hi
I have this phone and use "WhatsApp" with it ,, it's in the App Store/GooglePlay
answered 2 years, 1 month ago
TinaB
Bristol
0points
0out of 0found this answer helpful.
Question

How do I enable the 16gb external SD card to read more than 2gb?

I can only access 2gb of my 16gb external SD card.
asked 2 years, 3 months ago
Colh
on Galaxy Ace Plus
-2points
0out of 2found this question helpful.
1 answer
Answers
answer 1
Have you "mounted" it successfully through settings ?
I have a 4Gb external SD card and it reads all available storage.
answered 2 years, 1 month ago
TinaB
0points
0out of 0found this answer helpful.
Question

When will the ICS update for Galaxy Ace plus s7500 come?

- First of all is the phone ICS upgradable.
- If yes when can we expect the firmware to be updated.
asked 2 years, 2 months ago
Viswas
Kerala
on Galaxy Ace Plus
+3points
5out of 7found this question helpful.
1 answer
Answers
answer 1
there is unofficial update available but it is risky one.... i think official update will available in 1-2 months...i am not sure...
answered 1 year, 8 months ago
Bangoash
-3points
0out of 3found this answer helpful.
Question

How do I download contacts from my phone@s SIM card to bluetooth phone connection in my car ?

I follow the directions in the manual,the screen in the car says downloading contacts/phone directory , but nothing happens.
asked 1 year, 8 months ago
andrew lockhart
london, UK
on Galaxy Ace Plus
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Hi Andrew,

Go to your contacts and select Share Via, Tap on Bluetooth and this will scan for your car kit. When you select your car kit it will prompt you to transfer information over.

Thanks.
answered 1 year, 5 months ago
Samsung E-Support
+2points
2out of 2found this answer helpful.
Question

how to get larger font on my samsung galaxy ace plus

large font
asked 1 year, 7 months ago
wonky2013
melbourne, australia
on Galaxy Ace Plus
+1point
2out of 3found this question helpful.
1 answer
Answers
answer 1
Hi Wonky2013,

Please press Menu ---> Settings ---> Display ---> Font Size.

Thanks.
answered 1 year, 6 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

What is the latest anroid version for samsung galaxy ace plus?

i have anroid version 2.3.6 in my sansung galaxy ace plus , can i update it to another latest version?
asked 1 year, 6 months ago
vijaypatel2392
on Galaxy Ace Plus
0points
1out of 2found this question helpful.
1 answer
Answers
answer 1
Hi Vijaypatel2392,

Your phone is currently running the most up-to-date software. We have no information at present to suggest that the Galaxy Ace Plus will receive a new update in the near future. You can follow us on twitter, Facebook and here; www.samsung.com/uk/new to keep up to date regarding new firmware releases for handsets.

Thanks.
answered 1 year, 6 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

When will I be able to upgrade to v4.1 (Jelly Bean)? and How?

asked 1 year, 5 months ago
Yehia95
on Galaxy Ace Plus
+1point
2out of 3found this question helpful.
1 answer
Answers
answer 1
Hi Yehia95,

Any software updates - when available - can be downloaded via Samsung Kies. You can download Samsung Kies to your PC by following the link; http://www.samsung.com/uk/support/u...

Thanks.
answered 1 year, 5 months ago
Samsung E-Support
-1point
1out of 3found this answer helpful.
Question

is there any official updates for ACE plus..?? i need to update my phone. so can u tell me when will the official updateas will be launched

asked 1 year, 5 months ago
santosh murthy
india
on Galaxy Ace Plus
-2points
0out of 2found this question helpful.
1 answer
Answers
answer 1
Hi Santosh,

Your query has come through to Samsung UK. For further assistance, please reach out to our colleagues at Samsung India; www.samsung.com/in.

Thanks
answered 1 year, 5 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

my computer do not want to accept conection with Samsung Galaxy phone

by using control panel I did not have any lucky to instal some games on my son mobile phone
asked 1 year, 4 months ago
Ivan
Osijek, Hrvatska
on Galaxy Ace Plus
-2points
0out of 2found this question helpful.
1 answer
Answers
answer 1
Hi Ivan,

We would ask that you reach out to our colleagues in Samsung Croatia for assistance with your query.

http://www.samsung.com/hr/#latest-home

Thanks
answered 1 year, 4 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Trying to import my Galaxy Ace Plus contacts list to My Honda CRV handsfree system but it fails to connect - they are successfully paired but what mod

asked 1 year, 4 months ago
Thomas
Glasgow
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Thomas,

Can you please contact Honda as the car kit may not be compatible with the Android version currently running on the Galaxy Ace Plus.

Thanks
answered 1 year, 4 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Is it possible to combine call logs by contacts?

I'm wondering is there any possibility at my Sasmung Galaxy Ace Plus to don't see separate rows of messages or call logs from one contact?
For example I have 1 missed call from contact 'Mama'. Then I've tried to call her back. And later she called me again. In this case I'll see 3 different rows at my logs instead of only one row named 'Mama'.
asked 1 year, 4 months ago
Irina
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Irina,

Unfortunately, this is not possible as this is a limitation of the Android operating system.

Thanks
answered 1 year, 4 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

Last three days my mobile is vibratingonly. My mobile ring tone is disable, how i change my profile setting from silent to general

asked 1 year, 4 months ago
Revathy
chennai
on Galaxy Ace Plus
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Revathy,

You should be able to disable silent mode by simply pressing the 'volume up' button at the side of the device.

Thanks
answered 1 year, 3 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
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