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Most Recent Questions
Recent Question:
my s4 updated to 4.4.2 but emails no longer sync. Please help
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Recent Question:
how do I remove the Weather information from my screen
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how do I change call sounds?
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my s4 updated to 4.4.2 but emails no longer sync. Please help
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how do I remove the Weather information from my screen

Customer Questions & Answers for
samsung Galaxy Fame (White)

The Samsung Galaxy Fame has everything you need for an incredible mobile experience, including a powerful 1GHz processor and the Android 4.1 Jelly Bean operating system. Stunning performance meets great functionality, with features like Change Display which lets you share what’s on your screen with other screens nearby. Meanwhile, Motion UI allows you to use motion commands such as shaking your Fame to update or turning it over to mute audio. And, with Game Hub Lite, you can easily explore a world of exciting premium games.
Customer Questions & Answers:
123 Questions
 | 
118 Answers
Overall Rating:
3.452 out of 5
3.5
out of
5

Questions & Answers for samsung Galaxy Fame (White)

Question

My screen does not work when I swipe it

asked 2 days ago
Steve
on Galaxy Fame (White)
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1 answer
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answer 1
Hi.

I recommend performing a factory data reset on your Galaxy Fame. You can do this by following these steps:
Settings - Back up and reset - Factory data reset - Reset device - Erase everything.

Performing a factory data reset will erase all data from your device. I advise that you back up your data on Samsung KIES. Please see the link below to find all of the information and tutorials on Samsung KIES:

http://www.samsung.com/uk/support/usefulsoftware/KIES/

If your touch screen is not responding or allowing you to do a reset then I advise you to take your Galaxy Fame to your nearest repair centre. Please visit the link below which will aid you in locating it:

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 1 day ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

What could be wrong with phone.

Not getting anything in or out from my phone though my daughter also on EE is getting in and able to send. My phone gives impression all is ok.
asked 3 days ago
07989056209
KA308EP
on Galaxy Fame (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi, Due to the nature of this query you should contact your network provider. Hope this helps.
answered 2 days ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

how do I change the language on my phone,it has changed to polish by itself

how do I change the language on my phone,it has changed to polish by itself
asked 5 days ago
james o brien
limerick
on Galaxy Fame (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

Please see page 93 to 94 on the link below:

http://downloadcenter.samsung.com/content/UM/201303/20130306160420382/GT-S6810P_UM_EU_Jellybean_Eng_Rev.1.1_130306.pdf

Thanks.
answered 3 days ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

cant access netwoks any help

asked 5 days ago
djohare
liverpool england
on Galaxy Fame (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi, please check out this link to factory reset your Galaxy fame http://skp.samsungcsportal.com/integrated/popup/FaqDetailPopup3.jsp?cdsite=uk&seq=1038381. Hope this helps.
answered 4 days ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Text messages not showing

All of a sudden, any text message I send or receive is not showing on my contact thread.
asked 1 week, 2 days ago
Carol
UK
on Galaxy Fame (White)
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0out of 0found this question helpful.
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1 answer
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answer 1
Hi Carol,

Due to the nature of this enquiry, please contact your nearest service centre to speak to an engineer http://www.samsung.com/uk/support/servicelocation/. Hope this helps.
answered 1 week, 1 day ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How do I send texts to Jersey numbers?

My texts to Jersey numbers all fail. How can I overcome this?
asked 1 week, 2 days ago
Jill fry
Chandlers ford, hampshire
on Galaxy Fame (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Jill,

Due to the nature of this enquiry, please contact your network provider for more information. Thank you.
answered 1 day ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

how do i add music to my phone

My phones a Samsung galaxy fame
asked 1 week, 5 days ago
noreen.collins
Leeds
on Galaxy Fame (White)
0points
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1 answer
Answers
answer 1
Hi Noreen.

Is the music you want to add to your phone on your PC or laptop? to add this to your phone you will just need to connect the phone to your computer using the USB cable. This will bring up the "mass storage" screen. From here you can add music to your device.

Hope this helps.
answered 1 week, 4 days ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

lost my photos dupo files

my galaxy fame gts6810p all my photos & videos have gone to dupo files. anybody know how to get them back,. I looked on internet no luck Alex
asked 2 weeks, 1 day ago
alex
london
on Galaxy Fame (White)
0points
0out of 0found this question helpful.
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0 answers
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This question currently has no approved answers.
Question

Kies error code 2. System cannot find the file specified

Installing Kies on win7 SP1. Error code 2. System cannot find the file specified
What file?
How to install Kies?
asked 2 weeks, 2 days ago
Iain
UK
on Galaxy Fame (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Iain.

You can install Kies from our website. I've attached a link to the webpage where you will find the download link and a link to a how to guide for Kies.

Hope this helps.

http://www.samsung.com/uk/support/usefulsoftware/KIES/
answered 2 weeks, 1 day ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How to print from Samsung galaxy fame

asked 2 weeks, 3 days ago
Nia2211
on Galaxy Fame (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi,

It depends what printer you are using. You can download the Samsung print app which will let you print to a Samsung printer. If you do not have a Samsung printer, please contact the printer manufacturer for more information. Please check out this link for the Samsung print app http://apps.samsung.com/venus/topApps/topAppsDetail.as?productId=000000521473&srchClickURL=|@sn=SAPS|@qh=592513158|@qid=SAPS.SRCH.PRX|@q=samsung+print|@tot=448|@idx=4|@doc=G00010452128|@title=nil. Hope this helps.
answered 2 weeks, 3 days ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Why has auto connection stopped working, again!

Why does my phone keep disconnecting from the hands free in my vw polo 2013 model. It has worked on auto but now having to reboot every time I get in the car!
asked 3 weeks ago
Tony Tuffin
Manchester
on Galaxy Fame (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

Have you tried performing a factory reset on the device? Ensure you fully backup to Samsung Kies before doing this.

Hope this helps.
answered 2 weeks, 1 day ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How can i add e mail addresses to my contacts

asked 3 weeks, 1 day ago
Mike P.
Norfolk
on Galaxy Fame (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Mike.

In the contacts menu there should be an option to add another field. Tapping this will allow you to add an email address to a contact.

Hope this helps.
answered 2 weeks, 1 day ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Why is ringtone muted when vibrate on?

When vibrate is switched on, my rintone is muted. Why?
asked 3 weeks, 2 days ago
Miket1000
UK
on Galaxy Fame (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

The vibrate option, when in use, will cancel all sound on the device and effectively run silent.

Hope this helps.
answered 3 weeks, 2 days ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

how can i download a user manuel

asked 3 weeks, 3 days ago
steve
home
on Galaxy Fame (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Steve,

Please check out this link to download the user manual http://downloadcenter.samsung.com/content/UM/201303/20130306160420382/GT-S6810P_UM_EU_Jellybean_Eng_Rev.1.1_130306.pdf. Hope this helps.
answered 3 weeks, 2 days ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

Samsung Fame How do you find out the time and date when a received text was actually sent by the sender rather than just the date/time it was received

asked 3 weeks, 6 days ago
hindsvariety
alnwick
on Galaxy Fame (White)
0points
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1 answer
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answer 1
Hi,

I'm afraid there is no option to do this. You would need to check this with the sender. Hope this helps.
answered 3 weeks, 4 days ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Can I record an answering message for calls I cant take immediately?

asked 1 month ago
Lesleydlm
Cambridgeshire
on Galaxy Fame (White)
-1point
0out of 1found this question helpful.
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0 answers
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Question

I recently brought a samsung galaxy fame, and have been using my own headphones with the phone fine until yesterday when my phone stopped register my

asked 1 month ago
dr camara
birmingham United kingdom
on Galaxy Fame (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

I would suggest taking the device and headphones to your local service centre so a Samsung engineer can have a look at the device. I've attached a link guiding you to our service centre locator so you can find your local repair centre.

http://www.samsung.com/uk/support/servicelocation/

Hope this helps.
answered 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How do I connect to home wifi on Galaxy Fame?

asked 1 month ago
Georgina
London
on Galaxy Fame (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Georgina,

To connect to home wifi:
1. From the Home screen tap the Apps button.
2. Drag the screen to the left.
3. Tap Settings.
4. Tap Wi-Fi.
5. Tap the Wi-Fi network you would like to connect to.
6. Enter the password on your router and tap the Connect button.
Hope this helps.
answered 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

why do my photos attached to text not deliver

my pics have mms on them

galaxy fame gt-56810p
asked 1 month, 1 week ago
mocow62
manchester
on Galaxy Fame (White)
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
Hi,
Pictures sent on a text message convert from an sms to mms as it is a multimedia message. Please follopw these steps to send a picture message.
1. From the Home screen tap the Messaging menu item.
2. Tap the New button.
3. Tap the add contact button.
4. Tap the Contact you would like to send to and then tap the Done button.
5. Type the Text you would like to send (if any) and then tap the Attach button.
6. Tap the Images menu item.
7 Tap the Camera menu item.
8. Tap the Image you would like to send.
9. When you are happy with the MMS Message tap the Send button.
If you need any further assistance, please contact the Galaxy team on 0330 726 7864.

Hope this helps
answered 1 month, 1 week ago
Samsung E-support
+2points
4out of 6found this answer helpful.
answer 2
Hi,
Pictures sent on a text message convert from an sms to mms as it is a multimedia message. Please follopw these steps to send a picture message.
1. From the Home screen tap the Messaging menu item.
2. Tap the New button.
3. Tap the add contact button.
4. Tap the Contact you would like to send to and then tap the Done button.
5. Type the Text you would like to send (if any) and then tap the Attach button.
6. Tap the Images menu item.
7 Tap the Camera menu item.
8. Tap the Image you would like to send.
9. When you are happy with the MMS Message tap the Send button.
If you need any further assistance, please contact the Galaxy team on 0330 726 7864.

Hope this helps.
answered 1 month, 1 week ago
Samsung E-support
-1point
0out of 1found this answer helpful.
Question

Hi, Trying to connect my GT-s68010 to a Linux Mint 13.01 box via Usb. Any ideas?

asked 2 months ago
walrus
on Galaxy Fame (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi,

Please contact the Linux Mint team for further assistance on this query.

Thanks
answered 1 month, 3 weeks ago
Samsung E-support
0points
0out of 0found this answer helpful.
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