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Most Recent Questions
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my s4 updated to 4.4.2 but emails no longer sync. Please help
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Customer Questions & Answers for
samsung Galaxy Fame (White)

The Samsung Galaxy Fame has everything you need for an incredible mobile experience, including a powerful 1GHz processor and the Android 4.1 Jelly Bean operating system. Stunning performance meets great functionality, with features like Change Display which lets you share what’s on your screen with other screens nearby. Meanwhile, Motion UI allows you to use motion commands such as shaking your Fame to update or turning it over to mute audio. And, with Game Hub Lite, you can easily explore a world of exciting premium games.
Customer Questions & Answers:
147 Questions
 | 
138 Answers
Overall Rating:
3.452 out of 5
3.5
out of
5

Questions & Answers for samsung Galaxy Fame (White)

Question

how do I get music from play music app to be the ringtone?

The music I have downloaded does not appear in music player
asked 1 day ago
kmaatacks
London
on Galaxy Fame (White)
0points
0out of 0found this question helpful.
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Question

Why cant I download clash of clans?

I tried to download clash of claims but it doesnt seem to be supported but the so is more than the minimum required. Any idea why it wont work please?
asked 2 days ago
Elaineathome
Uk
on Galaxy Fame (White)
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0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

Downloading applications requires memory on the device. Ensure that you have either internal or external memory which supports the file size of the app. Also, try connecting your Galaxy fame to a Wi-Fi hotspot when downloading. This allows the application to have a stronger internet connection and may download faster.. If you have checked this and still are unable to download the game, I recommend contacting the application manufacturer.

Thanks.
answered 17 hours ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How can I change my phones name.

I want to BT two GT S6810P phones on the cars hands free, and would like to indentify each device easily.
asked 2 days ago
John
UK
on Galaxy Fame (White)
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Question

how do i turn off the vibrate when receiving text messages

asked 3 days ago
pamela
bangor
on Galaxy Fame (White)
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0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

You can turn off the vibrate feature for text messages by following these steps:

Messages > Menu soft key > Settings > deselect vibrate.

This will stop your device vibrating when you receive a text message.

I hope this helps.
answered 1 day ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

if phone is lost there is a setting to erase data .can the phone be used after this action

phone is galaxy fame model no.GT-S6810P
i accidentally pressed this button nothing on phone now.
asked 4 days ago
stelou12
cardiff
on Galaxy Fame (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

If a factory reset or a hard reset was performed on the device, then all previously stored data will be erased. This data can not be recovered unless it was backed up beforehand. A reset takes the device back to its default settings. This means that the device will have to be set up from the start as if you had just purchased it. The device is still useable; your information just needs to be put back in to it.

I hope this helps.
answered 16 hours ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How can I set up voicemail on my samsung galaxy fameGt-s6812i

asked 1 week, 4 days ago
Imrana
USA
on Galaxy Fame (White)
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0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi, Due to the nature of this issue, Please contact your network provider. Hope this helps.
answered 1 week, 1 day ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

The device is deleting my gallery folders

On my notifications it says about not enough storage space but my device has deleted folders from my gallery, such as camera (so I dont know where my pictures I have taken have gone)

I have to go to my files to get the pictures I want which is not useful at all
asked 1 week, 5 days ago
free-fallin
on Galaxy Fame (White)
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Question

How do I get a hard copy of the manual for samsung galaxy fame?

How can a get a hard(paper) copy of the manual for samsaung galaxy fame
asked 1 week, 6 days ago
Connie
Romford
on Galaxy Fame (White)
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1 answer
Answers
answer 1
Hi Connie,

Due to the nature of this enquiry, please contact the Galaxy team on 0330 726 7864, who will be able to send you our a hard copy of the Galaxy Fame user manual. Hope this helps.
answered 1 week, 4 days ago
Samsung E-Support
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Question

Can I record telephone conversations?

asked 2 weeks, 3 days ago
jmac
UK
on Galaxy Fame (White)
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1 answer
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answer 1
Hi.

The Galaxy Fame does not have the functionality to record telephone conversations.

Thanks.
answered 1 week, 6 days ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Can you save photo attachments in emails?

asked 2 weeks, 4 days ago
Stuart
Blackburn
on Galaxy Fame (White)
+2points
2out of 2found this question helpful.
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1 answer
Answers
answer 1
Hi.

Yes, you can save photo attachments from emails. Please follow the steps on page 47 of the user manual provided in the link below.

http://downloadcenter.samsung.com/content/UM/201303/20130306160420382/GT-S6810P_UM_EU_Jellybean_Eng_Rev.1.1_130306.pdf

I hope this helps.
answered 1 week, 6 days ago
Samsung E-Support
+2points
2out of 2found this answer helpful.
Question

How to I get off emergency calls only screen

Phone stuck on emergency calls screen
asked 2 weeks, 5 days ago
JRH Tully
Swansea
on Galaxy Fame (White)
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1 answer
Answers
answer 1
Hi, You could try hard resetting your phone. You can do this by; Taking out your phone's battery, SIM-card and memory card too. After 10 seconds put the battery back into your phone. Press and hold Volume Up key + Home key then press Power key. Keep pressing the above keys until Samsung logo appears for the second time, Then release all keys. You will be into Factory reset menu. Use Volume Down key to select Wipe Data / Factory Reset option. Use Power key to confirm. You need to use the Volume Down key again to select "Yes delete all user data". Use Power key to confirm. After performing the hard reset, Select Reboot System Now option, And confirm it using Power key. Now the phone will reboots, Wait for it to be fully on and then you can start using it.
Please note this will delete everything from your phone. Hope this helps.
answered 2 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

My son has a Samsung Galaxy Fame, however he has forgotten his password and as such we cannot get into it. How do we access the phone? The 3 button fa

asked 2 weeks, 5 days ago
Alyson Earle
Glasgow
on Galaxy Fame (White)
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1 answer
Answers
answer 1
Hi Alyson, I recommend trying a hard reset on your device. You can do this by following these steps:

-With the phone turned off, press and hold the Volume Up key and the Home key, then press and hold the Power key. At this point you should see the Android recovery screen.
-Scroll to wipe Data/Factory Reset using the Volume Up or Down keys. Select with the power key.
- Scroll down to Yes, Delete User Data and select it.
- Back on to the first screen, scroll down to Wipe Cache Partition and select it.
- Your factory reset is now complete.
- Go to Reboot System Now to restart your phone.

If your problem still persists please check out this link to find your nearest service centre http://www.samsung.com/uk/support/servicelocation/. Hope this helps.
answered 2 weeks, 3 days ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Is the Galaxy Fame compatible with micro USB

Im trying to buy a spare charger online but the description says:

"This compact charger plugs directly into your home socket to conveniently charge your compatible micro USB chargeable Samsung handset"
Does anyone know if the Samsung Galaxy Fame GT-S6810P phone is ?
I cant find the answer anywhere. Would appreciate your help x
asked 2 weeks, 5 days ago
tilbo25
London
on Galaxy Fame (White)
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0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi, Yes the charger port on the Galaxy Fame is a Micro USB. Please check out this to the website to confirm http://www.samsung.com/uk/consumer/mobile-devices/smartphones/android/GT-S6810PWNBTU. Hope this helps.
answered 2 weeks, 4 days ago
Samsung E-Support
+2points
2out of 2found this answer helpful.
Question

how much and where can I get a new memory card for my fame phone

asked 3 weeks, 2 days ago
Jackie
Leeds
on Galaxy Fame (White)
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1 answer
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answer 1
Hi Jackie, The Galaxy Fame supports a MicroSD card with up to 32GB of external memory. SD cards are available from most major retailers. Please check out this link to view our range of memory cards http://www.samsung.com/uk/search/?q=memory%20cards. Hope this helps.
answered 3 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

I would like to downlosd samsung galaxy fame manual book

I would like to download full manual of the samsung galaxy fame
asked 3 weeks, 5 days ago
Beverley hazlewood
London
on Galaxy Fame (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

The link to the Galaxy Fame user manual is provided in the link below.

http://downloadcenter.samsung.com/content/UM/201303/20130306160420382/GT-S6810P_UM_EU_Jellybean_Eng_Rev.1.1_130306.pdf

I hope this helps.
answered 3 weeks, 4 days ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

battery life

battery needs charging every day
asked 3 weeks, 6 days ago
harrisjohn441@gmail.com
bishop auckland
on Galaxy Fame (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

Please see the link below which offers suggestions on how to extend your battery life.

http://skp.samsungcsportal.com/integrated/popup/FaqDetailPopup3.jsp?cdsite=uk&seq=431945

I hope this helps.
answered 3 weeks, 5 days ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How do I delete the phone log?

How do I delete the phone log?
asked 4 weeks ago
David
Isle of Wight
on Galaxy Fame (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

You can delete your call log by following the steps below:

Press the Phone icon > Select Logs > Press the Menu soft key > Delete

I hope this helps.
answered 3 weeks, 5 days ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How do I check the pay as you go balance on a Galaxy Fame?

asked 4 weeks, 2 days ago
Jane
UK
on Galaxy Fame (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Jane, Due to the nature of this question please contact your network provider. Thank you.
answered 4 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How can I access the manual for my new Galaxy Fame GT- S6810P

asked 1 month ago
Alan Savage
on Galaxy Fame (White)
-1point
0out of 1found this question helpful.
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1 answer
Answers
answer 1
Hi Alan, Please check out this link to download the user manual for the Galaxy Fame; http://downloadcenter.samsung.com/content/UM/201303/20130306160420382/GT-S6810P_UM_EU_Jellybean_Eng_Rev.1.1_130306.pdf. Hope this helps.
answered 4 weeks ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

The screen lock button wont work, please help?

Hi, I had this problem a few months back but somehow it fixed itself. However I am having the same problem again, which means I cant manually lock my screen & to unlock it, I have to press the Home button & swipe my screen. It also means that I am unable to turn my phone off & on, so if I run out of battery & I am stuck without a charger, Id be screwed if I did charge it & try to switch it on. Id rather not do a factory reset as I have got too much to lose/back up on this phone, so could you suggest an alternative, please? Thank you.
asked 1 month ago
Hannah B
South Wales, UK
on Galaxy Fame (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

Due to the nature of the issue I recommend contacting your nearest repair centre. Please visit the link below which will aid you in locating it:

http://www.samsung.com/uk/support/servicelocation/

I also advise that you back up your data regularly on to Samsung KIES. Please see the link below to find all of the information and tutorials on Samsung KIES:

http://www.samsung.com/uk/support/usefulsoftware/KIES/

I hope this helps.

Thanks.
answered 4 weeks, 2 days ago
Samsung E-Support
-2points
0out of 2found this answer helpful.
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