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Most Recent Questions
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Customer Questions & Answers for
samsung Galaxy Fame (White)

The Samsung Galaxy Fame has everything you need for an incredible mobile experience, including a powerful 1GHz processor and the Android 4.1 Jelly Bean operating system. Stunning performance meets great functionality, with features like Change Display which lets you share what’s on your screen with other screens nearby. Meanwhile, Motion UI allows you to use motion commands such as shaking your Fame to update or turning it over to mute audio. And, with Game Hub Lite, you can easily explore a world of exciting premium games.
Customer Questions & Answers:
156 Questions
 | 
146 Answers
Overall Rating:
3.452 out of 5
3.5
out of
5

Questions & Answers for samsung Galaxy Fame (White)

Question

How to transfer music from laptop to phone

Given a Samsung fame as a gift. How do I get music from my laptop to my phone have bought a micro sd card to store them on but when I try to play them it says do not support this type of audio file have downloaded kies to my laptop. So can you please help me.
asked 2 days ago
Robert
purfleet Essex
on Galaxy Fame (White)
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1 answer
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answer 1
Hi Robert.

Can you confirm what type of audio file you are trying to play?

Once we know that we should be a step closer to getting your music playing.
answered 2 days ago
Lee Shorney
0points
0out of 0found this answer helpful.
Question

used kies to put music on sd card but phone cant play it - Why?

used kies to transfer music from computer to external memory. The files are on the SD card but galaxy fame cant play it or just plays the first few seconds over and over
asked 3 days ago
greg
berks
on Galaxy Fame (White)
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Question

Galaxy Fame - unable to play music files with .WMA format

Recently purchased Galaxy Fame. Syncd (copied) some music files in standard .WMA format onto my phone. Keep getting message sorry, the player does not support this type of audio file. Although the instruction manual says it does support this type of music file ?
asked 4 days ago
kevin goode
on Galaxy Fame (White)
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Question

How do I make my phone ring for longer before it goes to answer-phone?

Fame - S 6810P
asked 5 days ago
Mick
Dorset
on Galaxy Fame (White)
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Question

How do i delete a contact ?

I have just got my new phone and have put in a contact twice.How do i delete a contact ??
asked 1 week, 3 days ago
Barry
England
on Galaxy Fame (White)
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0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

To delete a contact from your Galaxy Fame go to Contacts > Press the Menu soft key > Delete > Select contact to delete > Delete.

I hope this helps.
answered 1 week, 2 days ago
Samsung Support
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Question

I want to be able to record calls on a GT-S6810p but when I playback the recordings they sound like Pinky and Perky.

It does not matter which app I use the results are always the same. I have tried recording as mp3, mp4 and 3gp - I am getting frustrated as Ive been trying to resolve this for a while now. The Samsung shop in Liverpool One could not shed any light on the matter either.
asked 2 weeks ago
S Heathfield
Liverpool
on Galaxy Fame (White)
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0out of 0found this question helpful.
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1 answer
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answer 1
Hi.

The Galaxy Fame does not have the functionality to record telephone conversations. With regards to the issue, you will have to contact the application manufacturer.

Thanks.
answered 1 week, 6 days ago
Samsung Support
0points
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Question

synching contacts from Samsung Fame ST6810 to car phone

Hi. Can anyone advise on this problem - we can use the inbuilt phone in our car after synching and setting up bluetooth however I cant see the contacts on the screen in the car . It may be straight forward to transfer however it isnt at the moment !!!! The phone works ok but I would like the contacts moved over. What should happen , s it a car fault or is it the phone or havnt we done something ? !!!
asked 2 weeks, 1 day ago
Johnr
Worcestershire
on Galaxy Fame (White)
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1 answer
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answer 1
Hi.

Due to the nature of the issue, I recommend contacting your vehicle manufacturer.

Thanks.
answered 1 week, 6 days ago
Samsung Support
-1point
0out of 1found this answer helpful.
Question

Why cant i pair my Galaxy Fame phone with my TomTom Rider2 Sat Nav?

asked 2 weeks, 6 days ago
john
uk
on Galaxy Fame (White)
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1 answer
Answers
answer 1
Hi John,

Is the Bluetooth wireless feature is activated on your device and that the Bluetooth wireless feature is activated on the device you wish to connect to? Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact your local Samsung Service Centre http://www.samsung.com/uk/support/servicelocation/. Hope this helps.
answered 1 week, 1 day ago
Jessica Thomas
0points
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Question

handset saying touchwiz home has stopped what does this mean

Cant access things on my phone
asked 3 weeks, 2 days ago
J Thompson
UK
on Galaxy Fame (White)
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1 answer
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answer 1
Hi,

You could try removing the battery while the phone is on for 30 seconds to reboot the device. If the error message pops up again, you could try booting the device in safe mode and then clearing the application cache and data. To do this;

While the phone is off, press and hold the Power button. When the S3 screen appears, release the Power button. Immediately after releasing the button, press and hold the Volume Down key. Continue holding the Volume Down key until the phone finished restarting. 'Safe Mode' will be seen in the bottom left corner of the screen.

Once you have rebooted the device in safe mode, Clear Cache & Data
Tap Apps > Settings > tap More > Application Manager > Touchwiz > tap Clear Chache + Clear data buttons and then Reboot the device normally. Hope this helps.
answered 1 week, 2 days ago
Jessica Thomas
0points
0out of 0found this answer helpful.
Question

how do I get music from play music app to be the ringtone?

The music I have downloaded does not appear in music player
asked 1 month ago
kmaatacks
London
on Galaxy Fame (White)
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0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi, If you press Apps> Settings> Sound> Add. You should then be able to select the application where your music is stored and select your ringtone. Hope this helps.
answered 4 weeks ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Why cant I download clash of clans?

I tried to download clash of claims but it doesnt seem to be supported but the so is more than the minimum required. Any idea why it wont work please?
asked 1 month ago
Elaineathome
Uk
on Galaxy Fame (White)
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1 answer
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answer 1
Hi.

Downloading applications requires memory on the device. Ensure that you have either internal or external memory which supports the file size of the app. Also, try connecting your Galaxy fame to a Wi-Fi hotspot when downloading. This allows the application to have a stronger internet connection and may download faster.. If you have checked this and still are unable to download the game, I recommend contacting the application manufacturer.

Thanks.
answered 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How can I change my phones name.

I want to BT two GT S6810P phones on the cars hands free, and would like to indentify each device easily.
asked 1 month ago
John
UK
on Galaxy Fame (White)
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0out of 0found this question helpful.
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Question

how do i turn off the vibrate when receiving text messages

asked 1 month ago
pamela
bangor
on Galaxy Fame (White)
0points
0out of 0found this question helpful.
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1 answer
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answer 1
Hi.

You can turn off the vibrate feature for text messages by following these steps:

Messages > Menu soft key > Settings > deselect vibrate.

This will stop your device vibrating when you receive a text message.

I hope this helps.
answered 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

if phone is lost there is a setting to erase data .can the phone be used after this action

phone is galaxy fame model no.GT-S6810P
i accidentally pressed this button nothing on phone now.
asked 1 month ago
stelou12
cardiff
on Galaxy Fame (White)
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1 answer
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answer 1
Hi.

If a factory reset or a hard reset was performed on the device, then all previously stored data will be erased. This data can not be recovered unless it was backed up beforehand. A reset takes the device back to its default settings. This means that the device will have to be set up from the start as if you had just purchased it. The device is still useable; your information just needs to be put back in to it.

I hope this helps.
answered 1 month ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

How can I set up voicemail on my samsung galaxy fameGt-s6812i

asked 1 month, 1 week ago
Imrana
USA
on Galaxy Fame (White)
0points
0out of 0found this question helpful.
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1 answer
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answer 1
Hi, Due to the nature of this issue, Please contact your network provider. Hope this helps.
answered 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

The device is deleting my gallery folders

On my notifications it says about not enough storage space but my device has deleted folders from my gallery, such as camera (so I dont know where my pictures I have taken have gone)

I have to go to my files to get the pictures I want which is not useful at all
asked 1 month, 1 week ago
free-fallin
on Galaxy Fame (White)
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0 answers
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Question

How do I get a hard copy of the manual for samsung galaxy fame?

How can a get a hard(paper) copy of the manual for samsaung galaxy fame
asked 1 month, 1 week ago
Connie
Romford
on Galaxy Fame (White)
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1 answer
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answer 1
Hi Connie,

Due to the nature of this enquiry, please contact the Galaxy team on 0330 726 7864, who will be able to send you our a hard copy of the Galaxy Fame user manual. Hope this helps.
answered 1 month, 1 week ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Can I record telephone conversations?

asked 1 month, 2 weeks ago
jmac
UK
on Galaxy Fame (White)
0points
0out of 0found this question helpful.
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1 answer
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answer 1
Hi.

The Galaxy Fame does not have the functionality to record telephone conversations.

Thanks.
answered 1 month, 1 week ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Can you save photo attachments in emails?

asked 1 month, 2 weeks ago
Stuart
Blackburn
on Galaxy Fame (White)
+2points
2out of 2found this question helpful.
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1 answer
Answers
answer 1
Hi.

Yes, you can save photo attachments from emails. Please follow the steps on page 47 of the user manual provided in the link below.

http://downloadcenter.samsung.com/content/UM/201303/20130306160420382/GT-S6810P_UM_EU_Jellybean_Eng_Rev.1.1_130306.pdf

I hope this helps.
answered 1 month, 1 week ago
Samsung E-Support
+2points
2out of 2found this answer helpful.
Question

How to I get off emergency calls only screen

Phone stuck on emergency calls screen
asked 1 month, 2 weeks ago
JRH Tully
Swansea
on Galaxy Fame (White)
0points
0out of 0found this question helpful.
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1 answer
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answer 1
Hi, You could try hard resetting your phone. You can do this by; Taking out your phone's battery, SIM-card and memory card too. After 10 seconds put the battery back into your phone. Press and hold Volume Up key + Home key then press Power key. Keep pressing the above keys until Samsung logo appears for the second time, Then release all keys. You will be into Factory reset menu. Use Volume Down key to select Wipe Data / Factory Reset option. Use Power key to confirm. You need to use the Volume Down key again to select "Yes delete all user data". Use Power key to confirm. After performing the hard reset, Select Reboot System Now option, And confirm it using Power key. Now the phone will reboots, Wait for it to be fully on and then you can start using it.
Please note this will delete everything from your phone. Hope this helps.
answered 1 month, 1 week ago
Samsung E-Support
0points
0out of 0found this answer helpful.
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