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Customer Questions & Answers for
samsung Galaxy Fame (White)

The Samsung Galaxy Fame has everything you need for an incredible mobile experience, including a powerful 1GHz processor and the Android 4.1 Jelly Bean operating system. Stunning performance meets great functionality, with features like Change Display which lets you share what’s on your screen with other screens nearby. Meanwhile, Motion UI allows you to use motion commands such as shaking your Fame to update or turning it over to mute audio. And, with Game Hub Lite, you can easily explore a world of exciting premium games.
Customer Questions & Answers:
185 Questions
 | 
160 Answers
Overall Rating:
3.789 out of 5
3.8
out of
5

Questions & Answers for samsung Galaxy Fame (White)

Question

How do I save apps directly on to the SDHC Card?

I have fitted a Samsung Micro SDHC card to my Galaxy Fame phone. How can I ensure that any apps I now download are saved to the SD card and not to the phones memory? What do I need to do? There is nothing about this in the phones manual.
asked 20 hours ago
gdretail
UK
on Galaxy Fame (White)
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Question

How do I download my photos from my Galaxy Fame to my PC?

I dropped my phone and the screen has broken, I would like to save my photos if possible.
asked 1 week ago
Cheryl
on Galaxy Fame (White)
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Question

My new SIM card not activated after 30 hours is this normal was told at the shop it would be within 24

asked 1 week, 3 days ago
Janet lees
Kendal
on Galaxy Fame (White)
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1 answer
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answer 1
Hi Janet,

Due to the nature of this query, please contact your network provider for more information on activating your SIM card.

Thank you.
answered 1 week, 2 days ago
Samsung E-support
0points
0out of 0found this answer helpful.
Question

How can I remove tap here to set alarm from my front page menue

asked 2 weeks, 3 days ago
v.rockett53
Bridgnorth
on Galaxy Fame (White)
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1 answer
Answers
answer 1
Hi, Have you tried accessing your Widgets from your lock screen, tap and hold the Widget you wish to remove> Drag the Widget to the top of the screen until it turns red> Once it has turned red, release your finger and the Widget will be removed. Hope this helps.
answered 2 weeks, 1 day ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How do I delete photos from my phone

That is all I need to know, as I cannot find away of deleting photos that I no longer want on my phone
asked 3 weeks, 4 days ago
denmoe70
Bognor Regis, West Sussex
on Galaxy Fame (White)
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1 answer
Answers
answer 1
Hi.

Please check out page 67 of the user manual to view a step by step guide on how to delete images from your Galaxy Fame: http://downloadcenter.samsung.com/content/UM/201303/20130306160420382/GT-S6810P_UM_EU_Jellybean_Eng_Rev.1.1_130306.pdf

I hope this helps.
answered 3 weeks, 3 days ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Why does "not registered to network" appear often when I try to use my samsung fame?

Sometimes the phone works fine and then other times this appears and phone wont work.
Its on 02 and shows signal even when this appears
asked 3 weeks, 4 days ago
Mick
Northern Ireland
on Galaxy Fame (White)
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0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

Do you have your mobile data switched on? You can check this easily by dragging the notification bar down from the top of the screen and selecting mobile data. This icon should be green.

If your mobile data is turned on and it still isn’t working, you can do an automatic search for available networks. To do this, go to Settings > More networks > Network operators > Select relevant operator.

If this is not successful, try using a different network SIM card to establish if the issue is with the device or the network. If another SIM doesn’t work, please check out this link to find your nearest walk in service centre: http://www.samsung.com/uk/support/servicelocation/

However, if another SIM card does work fine in the device, I recommend contacting your network provider for more information regarding their mobile network connectivity.

I hope this helps.
answered 3 weeks, 4 days ago
Samsung E-Support
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Question

alarm not working

re alarm on galaxy fame wifi camera phone.. Unless phone is left on or in pilot mode it doesnt seem to work if switched off for the night, like other phones i have had.. Is this correct?? sorry to trouble you..
asked 3 weeks, 4 days ago
JULIAN
EXETER
on Galaxy Fame (White)
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1 answer
Answers
answer 1
Hi.

The Galaxy Fame does require the system to be powered up for an alarm to sound. If the device is switched off, the alarm will not go off.

I hope this helps.
answered 3 weeks, 4 days ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

how do i enter my new security password

I have tried in security but wont let me procede.
asked 3 weeks, 6 days ago
helen courtney
on Galaxy Fame (White)
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0 answers
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Question

I AM TRYING TO FIND USER ID/PASSWORD IT KEEPS COMING UP THAT ITS WRONG

asked 4 weeks, 2 days ago
dont know
SG19 1PL
on Galaxy Fame (White)
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Question

how do i transfer photos from my phone to my computer

is it just with a USB cable
asked 1 month ago
dotti
sheffeild
on Galaxy Fame (White)
0points
1out of 2found this question helpful.
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0 answers
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Question

Connect to google play

I keep getting no connection when I try to go on google play even when I have it connected to my home wifi
asked 1 month ago
Joharwood
on Galaxy Fame (White)
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0 answers
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Question

Where do I find notification bar on galaxy fame phone.

asked 1 month ago
Connie888
Mid glam
on Galaxy Fame (White)
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1 answer
Answers
answer 1
Hi

We have a simulator for the Galaxy Fame which allows you to work through the various set-up and general use scenarios. Hopefully it will help in this instance.

http://www.samsung.com/uk/support/getstarted/sims/Samsung/GalaxyFame/
answered 4 weeks, 2 days ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

We have purchased a new Galaxy Fame GT-s6810p but am unable to find a pin unlock code in the box. My poor son is very frustrated as we rang Vodaphone

asked 1 month ago
Dawn
Lisburn
on Galaxy Fame (White)
-2points
0out of 2found this question helpful.
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0 answers
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Question

Why do my texts sometimes change to MMS texts automatically?

I am not doing any attachments. Is it the length of text and if so, at what point does this happen and how do I know when it will?
asked 1 month ago
Susan
Southampton
on Galaxy Fame (White)
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Question

how can i go back to the main menu as the screen seems stuck on emergency calls only

asked 1 month, 1 week ago
dawn
nottingham
on Galaxy Fame (White)
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Question

Old Man needs help please

I have purchased a Galaxy Fame today and the helpful assistant transferred everything from my old phone and I am now wondering what do I do next. At 75 I am not up to date with anything technical so if anyone can suggest what I have to do not I would be very grateful.
asked 1 month, 1 week ago
Peter
Swansea
on Galaxy Fame (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Peter,

Due to the nature of this query, we need more information to assist you. Please feel free to check out the user manual at this link; http://downloadcenter.samsung.com/content/UM/201303/20130306160420382/GT-S6810P_UM_EU_Jellybean_Eng_Rev.1.1_130306.pdf.

Alternatively, if you would like further assistance, please call our Galaxy team on 0330 726 7864.

Hope this helps.
answered 1 month, 1 week ago
Samsung E-support
0points
0out of 0found this answer helpful.
Question

how do i sync my game apps with facebook on my phone

HOW DO I SYNC CANDY CRUSH GAME TO FACEBOOK USING MY MOBILE
asked 1 month, 2 weeks ago
Denise
Eastleigh Hampshire
on Galaxy Fame (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Denise, The application will ask your permission to post on your Facebook page. Please check application settings. Hope this helps.
answered 1 month, 2 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How do I take off the emergency call feature on the lock screen?

How do I take off the emergency call feature on the lock screen?
asked 2 months ago
Lucy
Sonerset
on Galaxy Fame (White)
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Question

often.recieving calls pressing answer button wont recieve

asked 2 months, 1 week ago
re brooks
manchester
on Galaxy Fame (White)
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0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

If your touch screen does not allow you to answer calls, I recommend getting your Galaxy Fame serviced by one of our engineers. Please check out the following link to find your nearest walk in service centre:
http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 2 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

why is my samsung fame phone not receiving some text messages?

I receive some but not all messages. Ive not got many msgs in my inbox.
asked 2 months, 1 week ago
helsbels172
Aylesbury
on Galaxy Fame (White)
-1point
0out of 1found this question helpful.
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1 answer
Answers
answer 1
Hi.

I recommend contacting your network provider directly for more information regarding this issue.

Thanks.
answered 2 months, 1 week ago
Samsung E-Support
-3points
0out of 3found this answer helpful.
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