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Customer Questions & Answers for
samsung GT-S5830I

Customer Questions & Answers:
109 Questions
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63 Answers

Questions & Answers for samsung GT-S5830I

Question

How do I upgrade phone to version 4

I have a GT-s5830i. The software on the phone is version 2.3.6. I have recently changed to BT and wish to download their wifi app. but have been advised it is not compatable with phone as it needs to have software version 4 fitted. How do I do this with this phone. Is it possible?
asked 1 month, 1 week ago
ericgalley
Leicestershire
on GT-S5830I
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Question

How can I move data to the SD card?

I keep seeing "low memory" type messages, my SD card has lots of space , how can I make use of that space to overcome the "low memory" problem that I appear to have with the device memory?
asked 1 month, 1 week ago
Anthony
Thetford, Norfolk, U.K
on GT-S5830I
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Question

My GT-S5830i has just decided to stop showing me incoming caller ID. The phone rings as normal but it doesn't say who the call is from. Any ideas?

asked 1 month, 2 weeks ago
Dave
London, UK
on GT-S5830I
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Question

I can't download photo/videos from my phone to pc via the USB lead. at present, I have to email photos to my hotmail account from my phone, and downlo

I can't download photo/videos from my phone to pc via the USB lead. at present, I have to email photos to my hotmail account from my phone, and download them that way... do I need to get software to load photos from my phone to pc via the lead?
asked 1 month, 2 weeks ago
benjybedford
Bedford UK
on GT-S5830I
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Question

memory

internal memory full, how including sd card to enlarge internal memory?
asked 3 months ago
ecab
italy
on GT-S5830I
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1 answer
Answers
answer 1
Hi, Unfortunately the internal memory cannot be expanded though you can delete data to make extra space available.
The SD card will be available in different GB storage meaning you could possibly try purchasing a memory card with larger storage space.
For information on which apps are taking up most data etc follow Apps > Settings > SD Card & Storage. Hope this helps.
answered 2 months, 3 weeks ago
Samsung E-Support
0points
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Question

My phone says sim car full

How do I transfer info from SIM card to external sim?
asked 3 months, 2 weeks ago
emmett
London
on GT-S5830I
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Question

how do you scan a picture?

asked 3 months, 2 weeks ago
cookielar
Uppingham
on GT-S5830I
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Question

hotmail access

when trying to access my Hotmail account I am unable to because the message says java script is not enabled
asked 3 months, 3 weeks ago
joe brown
blyth
on GT-S5830I
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Question

My WhatsApp needs upgrading but will not install as says not enough storage. Why?

My WhatsApp is obsolete and needs upgrading but when I attempt to do this it says not enough storage.
asked 3 months, 4 weeks ago
Greyhound7
Southampton
on GT-S5830I
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Question

memery full

not receiving text saying memory full but I have clear everything I can see help clear the memory please
asked 4 months, 1 week ago
ruth
wf3 2hj uk
on GT-S5830I
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Question

I just got a new phone and need to transfer all my data from my Sumsung GT-S5830i onto my laptop using PC Champion but it wont work?

asked 5 months, 1 week ago
Cepta
Mayo
on GT-S5830I
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Question

I am unable to use factory settings to delete all data.

asked 5 months, 2 weeks ago
m jarvis
ramsgate
on GT-S5830I
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1 answer
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answer 1
Hi,

You can reset to factory settings by going Settings > Privacy > Factory Data Reset. This will erase all data stored on the device.

Hope this helps.
answered 5 months, 2 weeks ago
Samsung E-support
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Question

My Ace, bought 6 months ago, has just completely died. It was fine one day, left charging overnight, and then nothing. Any ideas?

Its a GT-S5830i. No previous probs at all. Purchased May 2014, on 2 year Talk-Talk contract.
asked 6 months ago
Dippee
on GT-S5830I
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Question

My Ace, bought 6 months ago, has just completely died. It was fine one day, left charging overnight, and then nothing. Any ideas?

Its a GT-S5830i. No previous probs at all. Purchased May 2014, on 2 year Talk-Talk contract.
asked 6 months ago
Dippee
on GT-S5830I
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Question

my phone indicates the battery is charging when on standby and not connected to the charger. Also the battery discharges very fast when not in use

asked 6 months ago
rabatat
UK
on GT-S5830I
-2points
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Question

my phone shoes the battery is charging when on standby and not connected to the charger. Also the battery discharges when the phone is switched off

asked 6 months ago
rabatat
uk
on GT-S5830I
-2points
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Question

What are the specifications for a Samsung GT-S5830i mains charger and Micro-USB cable?

I have just been given a Samsung GT-S5830i without its cable and charger by my brother who has upgraded to a new phone. Can I use a standard micro usb cable to charge up the Samsung GT-S5380i or is the cable specification specific to the Samsung GT-S5830i?
Also what is the specification for a Samsung GT-S5830i mains charger, so that I can charge the battery from flat?
asked 6 months ago
smartnewbie
UK
on GT-S5830I
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Question

my samsung galaxy gt-s5830i keeps restarting how do i stop this?

asked 6 months ago
scott
england
on GT-S5830I
-2points
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Question

How to make search in the library of the music player? Is there a way ?

asked 6 months ago
ESEMEI28
Philippines
on GT-S5830I
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Question

How do you free up internal memory?

asked 7 months ago
McCloy
Lagos
on GT-S5830I
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