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Most Recent Questions
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Customer Questions & Answers for
samsung Galaxy Ace (White)

The Samsung Galaxy Ace embraces a minimalists design while packing in loads of powerful features. It is simply stunning to look at and will feel quit special when you operate the large 3.5” HVGA touch screen. Access to the Android Market is certain to provide endless amounts of fun, especially considering 100000 plus apps are currently available. The Galaxy Ace also provides a powerful 800MHz processor, which helps to run the fully integrated Social Hub. This ingeniously collates all of your social networking, mail and instant messaging onto one screen. So, why not experience a new way of life with the Galaxy Ace, which is everything you want in modern communication.
Customer Questions & Answers:
857 Questions
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362 Answers
Overall Rating:
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Questions & Answers for samsung Galaxy Ace (White)

Question

Does anyone know how to transfer apps to sd card (Galaxy Ace)

I downloaded 2 apps and both loaded to the internal memory, obviously with only 190mb internal storage, I looked at trying to move both apps but the move to sd card is greyed out Anybody got any ideas?

Cheers

Con
asked 1 year, 11 months ago
Anonymous
Surrey
on Galaxy Ace (White)
-2points
0out of 2found this question helpful.
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Question

why does android failure constantly happen and how can I stop it?

It has happened 5-10 times now. It is my grandparents phone that it has happened to. Out of both of their phones, it has only happened to one of their phones, despite them being the exact same. Also, same phone having constant problems receiving and sending texts and calls
asked 1 year, 11 months ago
Pinkdolphins0400
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
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1 answer
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answer 1
Hi,

In this case we would recommend that you first search for a software update by connecting the Ace to Samsung Kies.

If no update is available, please reset the device by going to Settings > Privacy > Factory data reset.

Prior to resetting, please ensure the phone's data is backed up via Samsung Kies as these files, images, videos etc will be deleted.

Thanks
answered 1 year, 11 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Can I load Sky Go App on this phone

asked 1 year, 11 months ago
Chris T
UK
on Galaxy Ace (White)
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1 answer
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answer 1
Hi Chris,

Unfortunately, Sky Go is not currently compatible with the Galaxy Ace. Please contact Sky to see if they can advise you is this app is planned to be released for the Ace.

Thanks
answered 1 year, 11 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

can update my android version in ace to 4.?

please update
asked 1 year, 11 months ago
ajmal
kerala
on Galaxy Ace (White)
0points
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0 answers
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Question

have samsung galaxy ace used to send messages now when i try to send messages i get a message saying failed

sent messages all the time now it wont just tells me failed
asked 1 year, 11 months ago
dreamlady
brighton
on Galaxy Ace (White)
-1point
0out of 1found this question helpful.
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0 answers
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Question

Can I get a delivery report when I send a txt message etc?

I just want to be sure they have sent
asked 1 year, 11 months ago
baffled at work
Sunderland
on Galaxy Ace (White)
0points
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Question

How do I unlock the phone after drawing the pattern wrong too many times?

Samsung Ace s5830
asked 1 year, 11 months ago
Priya
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
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1 answer
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answer 1
Hi Priya,

If you’ve forgotten your pattern lock or PIN code, you can attempt to enter it up to five times. Depending on your device type, on the fifth attempt you may be given a ‘forgot password’ option. If you enter your Google ID and password, you can reset your pattern or PIN and access your phone. If you’ve forgotten your login or password for Google, then you can reset this at www.gmail.com.

If you are unable to regain access to your Google account, or your device, then the device would need a software reset, or re-flashing of the software in order to have it bypass the screen lock.

You can visit the link below to guide you to the nearest service centre that you can go to, with the proof of purchase, by just submitting your postcode, and choosing Mobile Phones from the drop down box:

http://www.samsung.com/uk/support/location/supportServiceLocation.do?page=SERVICE.LOCATION

Thanks
answered 1 year, 11 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How to delete an email account

asked 1 year, 11 months ago
Anonymous
on Galaxy Ace (White)
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1 answer
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answer 1
Hi,

To delete an email account, go to Settings > Accounts > Email > Choose the email account > Menu > Delete account.

Thanks
answered 1 year, 11 months ago
Samsung E-Support
-6points
0out of 6found this answer helpful.
Question

How do I transfer photos from text to my gallery?

asked 1 year, 11 months ago
Suzibon
on Galaxy Ace (White)
0points
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Question

Is there anywhere in the world this phone WONT work?

Specifically I need to use this phone in the Caribbean and in Israel. Would it be fully functional if I use local SIM cards to make local calls?
asked 1 year, 11 months ago
Yeshua's girl
Hackney
on Galaxy Ace (White)
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0out of 0found this question helpful.
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Question

how do i upload pictures from my galaxy ace to my computer? it just charges my phone

asked 1 year, 11 months ago
Anonymous
on Galaxy Ace (White)
-2points
1out of 4found this question helpful.
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Question

Touchwiz

Can you update Samsung galaxy ace touchwiz to the new one
asked 1 year, 11 months ago
Tyler
Lurgan
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
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1 answer
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answer 1
Hi Tyler,

We have no official release date for the Galaxy Ace in the UK receiving an update from 2.3.

You can check for available updates for your device on its support page on our website or by connecting to Samsung KIES

Thanks
answered 1 year, 11 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Can the samsung galaxy ace s5830 upgrade to jelly bean?

asked 2 years ago
samsung galaxy ace
on Galaxy Ace (White)
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Question

can I use a Galaxy Ace in the USA?

asked 2 years ago
engines
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
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1 answer
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answer 1
Hi,

The Galaxy Ace is a quad band handset, therefore it should work fine in the USA.

Thanks
answered 2 years ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

How can I move items to my microSD card for my Samsung Galaxy Ace S530i?

I have recently purchased this phone but in the first week after only downloading 4 apps in total, I was notified I only had 20MB of phone storage left. I do however have a 1GB microSD card which I have used from previous phones and is not even a tenth full. How can I move apps/pictures/anything I can from phone memory to SD card memory? Any help will be appreciated :)
asked 2 years ago
yabigginge
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
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1 answer
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answer 1
Hi,

To move apps to your SD card go to Settings > Application manager > Choose the app you wish to move > Move to SD.

For pictures/videos etc go to My Files > DCIM > choose file > Move to SD.

Thanks
answered 2 years ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Can you tell if a text message has been read on a Galaxy Ace?

I know you can put a delivery receipt on text messages but can you tell if they have been read? Is there an app I can download if it's not a feature of the Galaxy Ace?
asked 2 years ago
JUD68
Sheffield
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi JUD68,

The Galaxy Ace does not support 'Read reports'. There may be an application available via the Google Play Store for this feature.

Thanks
answered 2 years ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How do I Sync. my mobile with my PC

My Galaxy Ace GT-S5830 is connected to my PC which runs Windows 8, Kies is installed on my PC, but cannot extract info. from my phone.
asked 2 years ago
Anonymous
on Galaxy Ace (White)
+1point
2out of 3found this question helpful.
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Question

Samsung galaxy ace doesn't have Thai as an option in the languages. Is there anyway i can get it on this phone

Help
asked 2 years ago
Gary
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
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1 answer
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answer 1
Hi Gary,

There maybe third party applications that you can download from the Google Play store that will allow Thai language on your Galaxy Ace.

Thanks
answered 2 years ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Mobile USB Composite Device failed to instal

I was able to but now can't connect my Ace to Kies and troubleshooting connection tells me to download BCM21553-Thunderbird (Samsung Mobile USB Composite Device) which then doesn't install. Any help please?!
asked 2 years ago
London Ken
Wirral UK
on Galaxy Ace (White)
-4points
0out of 4found this question helpful.
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Question

Samguna s5830

can it be updated to ice cream 4.0?
asked 2 years ago
tania
norristown pa
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi tania,

You will need to contact our partner company Samsung USA to see if this has been released for your product.

Thanks.
answered 2 years ago
Samsung E-Support
0points
0out of 0found this answer helpful.
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