Search Samsung

Looking for Answers about samsung Galaxy Ace (White)?

Choose a Category
Accessories(Q:4 A:3)
Business products(Q:3860 A:2043)
Camera & Camcorder(Q:312 A:194)
Home Appliance(Q:282 A:173)
Home Appliances(Q:185 A:121)
Memory/Storage(Q:49 A:43)
Mobile Devices(Q:6583 A:4547)
GALAXY Camera(Q:174 A:94)
GALAXY Note(Q:1191 A:764)
Mobile Accessories(Q:493 A:339)
Mobile Phones(Q:182 A:123)
Smartphones(Q:3825 A:2472)
Android OS(Q:3800 A:2457)
Windows OS(Q:25 A:15)
Tablets(Q:749 A:693)
Wearables(Q:138 A:130)
Mobile Phone(Q:8562 A:5462)
Notebooks/Display(Q:467 A:362)
PC & Office(Q:884 A:577)
Print Solutions(Q:74 A:44)
Storage(Q:61 A:42)
TV & AV(Q:2832 A:1741)
TV / Audio / Video(Q:924 A:635)
Shop now at Samsung
or
Choose a Category
Most Recent Questions
Recent Question:
my s4 updated to 4.4.2 but emails no longer sync. Please help
Recent Question:
How do I get videos off My phone and onto my computer -it only seems to take the photos
Recent Question:
How do I get a full user menu for Galaxy S4mini?
Recent Question:
how do I remove the Weather information from my screen
Recent Question:
how do I change call sounds?
Questions with Most Recent Answers
Question:
In case the phone fails due to water or dust
Question:
my s4 updated to 4.4.2 but emails no longer sync. Please help
Question:
Is the phone 4G ready?
Question:
How do I get videos off My phone and onto my computer -it only seems to take the photos
Question:
How do I turn the led flashing display on eg when I get a message or the phone is on charge for a galaxy s4 mini

Customer Questions & Answers for
samsung Galaxy Ace (White)

The Samsung Galaxy Ace embraces a minimalists design while packing in loads of powerful features. It is simply stunning to look at and will feel quit special when you operate the large 3.5” HVGA touch screen. Access to the Android Market is certain to provide endless amounts of fun, especially considering 100000 plus apps are currently available. The Galaxy Ace also provides a powerful 800MHz processor, which helps to run the fully integrated Social Hub. This ingeniously collates all of your social networking, mail and instant messaging onto one screen. So, why not experience a new way of life with the Galaxy Ace, which is everything you want in modern communication.
Customer Questions & Answers:
828 Questions
 | 
347 Answers
Overall Rating:
4.189 out of 5
4.2
out of
5

Questions & Answers for samsung Galaxy Ace (White)

Question

Message says insufficient storage but there is ample how do I overcome this I would like to add apps.

asked 9 months ago
Anonymous
on Galaxy Ace (White)
-1point
0out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
HI,

You could try and move over all of your music and pictures to your external SD card and try transferring some apps across also.

Thanks.
answered 9 months ago
Samsung E-Support
-4points
0out of 4found this answer helpful.
Question

Is there anything that can be done to expand memory of Galaxy Ace Fleur?

asked 9 months ago
Carol
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Carol,

The only thing you can do is install an external SD card which can be used to store media such as pictures and music.

Thanks.
answered 9 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Text Messaging box problem

In the last few days i have been getting a problem - when I try to txt someone back, when I go to reply the text box get's 'grayed out'. I am having to resort to switching my phone off and back on again, has anyone else experienced this and if so was the soloution easy do it yourself or a shop technical sort out?
asked 9 months ago
Anonymous
Southampton, Hants
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Michele,

Please backup your phone using Samsung KIES. Perform a factory reset by pressing Menu > settings > Accounts > Backup and reset > Factory data reset . When this is completed please connect your phone to Samsung KIES and restore your phone.

Thanks.
answered 9 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

The SMS I send to France are not recorded. I write the message, send it , presume it is sent and and it disappears.

asked 9 months ago
Charlotte
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Charlotte,

Are the recipients receiving your messages? I would kindly ask that you call our support team on 03307267864 ( local rate) for some trouble shooting and support.

Thanks.
answered 9 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How do I allow my contacts list on my Galaxy Ace to be automatically transferred to my car audio system via Bluetooth?

I've paired the two devices successfully. However with my mobile switched on and the audio system on, I receive a message (on my mobile) 'phonebook access request'. The mobile wants an action to transfer the data. How?
asked 9 months ago
Anonymous
Cheadle, Cheshire, England.
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

Please call our mobile support team on 03307267864 local rate for troubleshooting.

Thanks.
answered 9 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

How can I delete the apps that were supplied with the phone?

I keep getting told by my GT-35830 that I'm running out of internal storage, and messages get blocked because there's no more memory. I have a 4gig SD card installed, and in fact there are only 3 apps of my own choosing on it right now. But I'm forced to take Google + and Samsung Push, I can't upgrade to Hangout instead of Talk because it's too big, and this memory issue is driving me mad. I've tried using Edit on the apps screens to uninstall, but the ones that came with the phone seem to be locked in place. I have no use for Shazam, for example, or for AllShare, or Email (as opposed to Gmail), if I could get rid of them it would help enormously.
asked 9 months ago
Welsh Peter
Glasgow
on Galaxy Ace (White)
-1point
0out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Welsh Peter,

I would suggest moving all your images and music to your SD card to free up some internal memory on your phone and move apps to SD card where applicable.

Thanks.
answered 9 months ago
Samsung E-Support
-2points
0out of 2found this answer helpful.
Question

How do I get out of Odin mode and back to phone usage?

I. Switched my phone and an android icon is on the screen,with the message Downloading...Do not turn of target!! I cannot get out of this or even switch the phone off.Help
asked 9 months ago
Lynda
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Lynda,

You will need to take your phone to your closest Samsung Service Centre which can be located at the following link.

http://www.samsung.com/uk/support/l...

Thanks.
answered 9 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

no internet

how do i get my galaxy ace to connect when there is no wifi
asked 9 months ago
astwwfc
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

If there is not Wi-Fi you will need to use your mobile data.

You can switch this on by holding the lock button for a few seconds till you see the option Data Network Mode, and then switching it on.

Thanks.
answered 9 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

how do i change my ringtone to a song which is in my download folder

asked 9 months ago
clairelou
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

To set this download as your ringtone follow the steps provided; open the file in the music player > press the menu button > select set as ringtone.

Thanks.
answered 9 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Visual C# Command line complier as stopped working what does this mean

after downloading and installing Kies from your website to upgrade the Galaxy Ace GT-S5830i I was sent with the old software on I get that message I have tried to do the FOTA update but my phone tells me that I am on the upto date software when I know I am not I would like to get my phone updated to the correct software version as the old software is causing my phone to conflict
asked 9 months ago
Anonymous
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

This is an error with microsoft windows.

Thanks
answered 9 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

full message memory

My fone is saying that i cant recive incoming txt message as it message area is full. I have no txts on my fone at mo and it is still saying that. What can i do? or do i need to reset it if so how?
asked 9 months ago
muttittman
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

Please backup your phone using Samsung KIES. Perform a factory reset by pressing Menu > settings > Accounts > Backup and reset > Factory data reset . When this is completed please connect your phone to Samsung KIES and restore your phone.

Thanks.
answered 9 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How do I forward a text with photos to other people. I can't find a 'forward' option

My phone is Samsung Galaxy Ace
asked 9 months ago
Jose
Oldham Lancashire
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

To forward a message press and hold down on the message you wish to forward, then chose this option.

Thanks.
answered 9 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Can I download a bluetooth hands free profile for the Galaxy Ace?

Ideally I'd like to use this with the BT connectivity in my VW, if there is any way to do this please let me know as the current Ace doesn't support this.
asked 9 months ago
Nick
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Nick,

This will depend on the Bluetooth profiles of your car kit as well as your Galaxy Ace. You may need to check with your car manufacturer to see if there is any firmware updates for your car kit. The car manufacturer should also have on the website which handsets they are compatible with.

Thanks.
answered 9 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

why do i get charged a £1 every day when i haven't used the phone?

I have a galaxy ace on a o2 pay as you go deal
asked 9 months ago
hazel
east sussex
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi hazel,

You will need to contact 02 to see why they are taking payments from you, perhaps you have a tarriff on your account which you are not using.

Thanks.
answered 9 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

can i extend the ringing time before my phone goes to voicemail

asked 9 months ago
barkage
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

You can do this by contacting your network provider, as this is a service offered by them.

Thanks.
answered 9 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Error message emergency calls only

My daughter got a micro SIM card stuck in my SIM card holder after getting it out and putting my normal SIM card in it says emergency calls only
asked 10 months ago
Anonymous
Preston
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Anonymous,

It may have suffered physical damage when it has got stuck. Please check for your local service centre to get device repaired;

http://www.samsung.com/uk/support/location/supportServiceLocation.do?page=SERVICE.LOCATION

Thanks.
answered 9 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

why does my phone keep turning off for no reason and things come on screen that should not

asked 10 months ago
Anonymous
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

Your phone may need a factory reset as this could be a firmware glitch. Please backup your phone using Samsung KIES. Perform a factory reset by pressing Menu > settings > Accounts > Backup and reset > Factory data reset . When this is completed please connect your phone to Samsung KIES and restore your phone.

Thanks.
answered 9 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

What is the latest version of android that this device can be updated to?

I have had this phone for a few months, and I really love it, but I was wondering if and what version can this be upgraded to? I tried doing the latest android update on this, but I realised that it failed due to lack of drivers. I cannot find an answer to this question anywhere else I have looked, and I would appreciate all help that I can get on the matter.

Also, before anyone tries to suggest, I am not going to be rooting my phone. I am only wondering what it can be upgraded to without rooting at all.
asked 10 months ago
Bioderp
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Bioderp,

The latest version of the Galaxy Ace is 2.3.6, you can check which android version you are running by going to settings then about device, you may also get the option in about device for software update however you will need to have an internet connection and at least 80% battery in your handset.

We cannot recommend rooting your device as this will be seen as tampering with the device and would void your warranty.

Thanks.
answered 9 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

new photos are not in the gallery they are in dcim but phone crashes if I try to access them?

Sometimes get a message saying samsung home is not responding, force close.
asked 10 months ago
Anonymous
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

Please backup your phone using Samsung KIES. Perform a factory reset by pressing Menu > settings > Accounts > Backup and reset > Factory data reset . When this is completed please connect your phone to Samsung KIES and restore your phone.

Thanks.
answered 10 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

how long does a full battery charge last when phone is idle

asked 10 months ago
jmcc
Newcastle/tyne
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
HI,

Stand-by Time Up to 640Hr (2G), up to 420Hr (3G)

Thanks
answered 10 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
<<prev 1 ... 3 4 5 6 7 ... 42 next>>
Copyright © 1995-2014 SAMSUNG All rights reserved.