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Most Recent Questions
Recent Question:
my s4 updated to 4.4.2 but emails no longer sync. Please help
Recent Question:
How do I get videos off My phone and onto my computer -it only seems to take the photos
Recent Question:
how do I remove the Weather information from my screen
Recent Question:
how do I change call sounds?
Recent Question:
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Questions with Most Recent Answers
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How do I add a picture to my contacts
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my s4 updated to 4.4.2 but emails no longer sync. Please help
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How do I get videos off My phone and onto my computer -it only seems to take the photos

Customer Questions & Answers for
samsung Galaxy Ace (White)

The Samsung Galaxy Ace embraces a minimalists design while packing in loads of powerful features. It is simply stunning to look at and will feel quit special when you operate the large 3.5” HVGA touch screen. Access to the Android Market is certain to provide endless amounts of fun, especially considering 100000 plus apps are currently available. The Galaxy Ace also provides a powerful 800MHz processor, which helps to run the fully integrated Social Hub. This ingeniously collates all of your social networking, mail and instant messaging onto one screen. So, why not experience a new way of life with the Galaxy Ace, which is everything you want in modern communication.
Customer Questions & Answers:
839 Questions
 | 
356 Answers
Overall Rating:
4.179 out of 5
4.2
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5

Questions & Answers for samsung Galaxy Ace (White)

Question

How do I download pictures from my Samsung Galaxy Ace to my laptop

asked 2 years, 10 months ago
Smarty
London
on Galaxy Ace (White)
-3points
0out of 3found this question helpful.
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1 answer
Answers
answer 1
u just plug in the USB cable and copy and paste the pictures from your phone (on the PC) ontot the folder u want it in and it will be automatically saved.
answered 2 years, 9 months ago
tatti
surrey
-2points
2out of 6found this answer helpful.
Question

Can I download more text alert sounds and set them as my notifications? Can I set them to repeat?

I often don't see my text messages for hours as they are so quiet and don't repeat. This is so frustrating and the Galaxy Ace is the only phone I have had on which I cannot change these settings.
asked 2 years, 10 months ago
Sue G
Oldham
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Answer received from Samsung Customer Service 02/02/2012
Dear Dimwit,
"Thank you for contacting Samsung and I have pleasure in providing the following assistance.
I am sorry to inform you that this is not a possible feature of Android phones."

Now that's what I call a "SMART" phone!
Smart software writers too, what does it take to write a few lines and update software?
Thank you Customer Sevice.
answered 2 years, 8 months ago
Dimwit
-2points
0out of 2found this answer helpful.
Question

is this phone 3G ?

asked 2 years, 10 months ago
OSMAN
LONDON
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Yes.there is also a 2g mode which should be used instead of 3g when possible because the 3g does drain the battery a lot quicker.2g allows you to call and send texts but not go on the internet.
answered 2 years, 1 month ago
The helper
Herefordshire
+1point
1out of 1found this answer helpful.
Question

Can you set repeat notification for incoming texts?

Samsung Galaxy Ace
asked 2 years, 10 months ago
Nicky
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Answer received from Samsung Customer Service 02/02/2012
Dear Dimwit,
"Thank you for contacting Samsung and I have pleasure in providing the following assistance.
I am sorry to inform you that this is not a possible feature of Android phones."

Now that's what I call a "SMART" phone!
Smart software writers too, what does it take to write a few lines and update software?
Thank you Customer Sevice.
answered 2 years, 8 months ago
Dimwit
-1point
0out of 1found this answer helpful.
Question

where can I obtain a handbook/manual for operating my Galaxy Ace

asked 2 years, 9 months ago
Iang37kd
Birmingham
on Galaxy Ace (White)
0points
1out of 2found this question helpful.
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1 answer
Answers
answer 1
Download from Samsung Website
answered 2 years, 9 months ago
Aquarius Lady
South Yorks
+1point
5out of 9found this answer helpful.
Question

HI ,Recently purchased my samsung galaxy ace and i cannot see the way to forward text messages ?

asked 2 years, 9 months ago
Minty
hemel
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Press on message you want to send and new window opens with forward on. Hope this helps
answered 2 years, 9 months ago
Aquarius Lady
South Yorkshire
+1point
2out of 3found this answer helpful.
Question

Where can I get a user guide for Galaxy Ace

I did not receive one when I received my phone. Is there anywhere to get one?
asked 2 years, 9 months ago
Karen
Co Durham
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
You can download one from Samsung website. I too found no info booklet which was very annoying. Hope this helps.
answered 2 years, 9 months ago
Aquarius Lady
South Yorks
+1point
2out of 3found this answer helpful.
Question

Hi. Ive just bought a Samsung Galaxy Ace GT-S5830. How do i connect it to my computer to take photos off and music? as there is no disc

asked 2 years, 9 months ago
Chels91
Ebbw Vale, South Wales
on Galaxy Ace (White)
+1point
1out of 1found this question helpful.
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1 answer
Answers
answer 1
Hi there. For this you would need our KIES software. Please go to www.samsung.com/uk/kies to download the latest version.
answered 2 years, 9 months ago
Customer Support
+2points
3out of 4found this answer helpful.
Question

how do you delete old messages and call list

asked 2 years, 9 months ago
snooks
ireland
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
If you go to messaging and select settings you will be given the choice to delete old messages, just select the message limit and all old messages after this amount will be erased automatically. You can also delete a message by long holding on it and selecting delete, entries in your call list can be deleted in the same manner.
answered 2 years, 9 months ago
Customer Support
+4points
4out of 4found this answer helpful.
Question

my phone can't imported videos how can i watch it do i have to download something

what program do i use
asked 2 years, 9 months ago
richardo
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Content can be transferred onto the device by using our Samsung KIES software, available from www.samsung.com/uk/kies. If you are having problems playing video on your phone you will need to download a compatible video player with relevant codecs, please check the Android Marketplace.
answered 2 years, 9 months ago
Customer Support
0points
0out of 0found this answer helpful.
Question

can you type chinese on a Galaxy Ace phone?

asked 2 years, 9 months ago
Lorelei
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
The Galaxy Ace does not support typing in Chinese, however third party Language packs may be available on the Android Marketplace to perform this task.
answered 2 years, 9 months ago
Customer Support
0points
0out of 0found this answer helpful.
Question

how do I add my yahoo email account

asked 2 years, 9 months ago
Lisa
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
To add your Yahoo account to the phone please do the following, Applications - E-mail - Add Account - Enter your account details and the account will then link to your phone.
answered 2 years, 9 months ago
Customer Support
+1point
2out of 3found this answer helpful.
Question

Is there an inbuilt call duration and data counter logger

that counts and shows you how much data you have used or how many minutes you have used
asked 2 years, 9 months ago
Edward
London
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
This does not come as standard within your operating system, however 3rd party applications are available from the Android Marketplace.
answered 2 years, 9 months ago
Samsung Service
0points
0out of 0found this answer helpful.
Question

how can i delete email account from my galaxy ace phone

have put wrong email address in my phone and would like to delete it but can't seem to find out how to do this
asked 2 years, 9 months ago
jints
scotland
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Jints. Please go to Menu> Settings> Accounts and Sync, then select the required account and then press on delete.
answered 2 years, 9 months ago
Samsung Service
0points
1out of 2found this answer helpful.
Question

how can i change language on my galaxy phone

asked 2 years, 9 months ago
maria
italy
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
To change the language please do the following, Applications -Settings - local and text - Language.
answered 2 years, 9 months ago
Samsung Service
0points
0out of 0found this answer helpful.
Question

Does the Galaxy Ace include Exchange Active Sync?

asked 2 years, 9 months ago
rach
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Our Galaxy Ace does indeed include Exchange Active Sync.
answered 2 years, 9 months ago
Samsung Service
0points
0out of 0found this answer helpful.
Question

how do i upload video clip from phne to laptop then to youtube main pages

how do i upload video on phne to laptop then upload from laptop to youtube
asked 2 years, 9 months ago
jonnyboy
blackpool
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Connect your phone to the laptop using our Samsung KIES software, available from www.samsung.com/uk/kies. This will then allow you to copy content onto your PC and then distribute around the web.
answered 2 years, 9 months ago
Samsung Service
+1point
1out of 1found this answer helpful.
Question

does it play music??

asked 2 years, 9 months ago
alice
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
The Galaxy Ace does indeed allow music to be played back from the device either by the inbuilt software or via 3rd party applications available from the Android Market.
answered 2 years, 9 months ago
Samsung Service
-1point
0out of 1found this answer helpful.
Question

Does the internet have to be running in order to use GPS

I am trying to get avigation running on my works issued galaxy ace but the contract is internet-less, do i have to have an internet connection for this to work as when i start up gps navigation it just egg timers for ages. Tried it inside and outside as well
asked 2 years, 9 months ago
Skybluescooby
Darlington
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
The majority of navigation applications available do require an active internet connection in order to download map information. Some applications are available which will not require an internet connection, please visit the Android market for more information.
answered 2 years, 9 months ago
Samsung Service
-1point
0out of 1found this answer helpful.
Question

can you get the bbc iplayer on it and will an update to gingerbread be available

some people say yes and some say no, some companies advertise it as being able to get bbc iplayer, also will an update be available to gingerbread, can you update the flash player to 10.2 so i coud get bbc iplayer.
asked 2 years, 9 months ago
jackie
wallasey
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Gingerbread is currently available on this device, if it is not pre-installed please connect to our KIES software to receive this update. Applications such as flash and BBC Iplayer are maintained by those companies, we would advise contacting them to see if this application is available.
answered 2 years, 9 months ago
Samsung Service
-1point
0out of 1found this answer helpful.
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