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Most Recent Questions
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Customer Questions & Answers for
samsung Galaxy Ace (White)

The Samsung Galaxy Ace embraces a minimalists design while packing in loads of powerful features. It is simply stunning to look at and will feel quit special when you operate the large 3.5” HVGA touch screen. Access to the Android Market is certain to provide endless amounts of fun, especially considering 100000 plus apps are currently available. The Galaxy Ace also provides a powerful 800MHz processor, which helps to run the fully integrated Social Hub. This ingeniously collates all of your social networking, mail and instant messaging onto one screen. So, why not experience a new way of life with the Galaxy Ace, which is everything you want in modern communication.
Customer Questions & Answers:
856 Questions
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361 Answers
Overall Rating:
4.21 out of 5
4.2
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Questions & Answers for samsung Galaxy Ace (White)

Question

Contacts

How do you assign your contacts into different groups such as 'family' 'friends' and 'work'

Also how to you make it so when you send a text message that you can't see all contacts available on facebook or twitter?
asked 3 years, 10 months ago
littlesmiler90
on Galaxy Ace (White)
0points
1out of 2found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Go to your phone book, click on the entry you want to assign, click on the menu and click edit. It's sort of mid way through the editable details and says Groups.
answered 3 years, 9 months ago
Yvette
Carlisle
+6points
6out of 6found this answer helpful.
Question

Can you use facebook chat and facebook check in?

asked 3 years, 10 months ago
Lozzy85
on Galaxy Ace (White)
+1point
1out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
yes you can, get the original facebook app from the android market (it's free!) and you will see it :D

hope i could help?
answered 3 years, 8 months ago
Rocky11
erskine, renfrewshire
+6points
6out of 6found this answer helpful.
Question

Can the Sat Nav function WITHOUT assisted GPS?

It doesn't say that the Satellite Navigation can work independently of the phone's data transmission. I've just been sold one of these (by Three) - haven't got it yet - even though I specifically wanted a phone for SatNav that works by JUST GPS not A-GPS or internet like google maps/Nav
asked 3 years, 7 months ago
Italiano50
on Galaxy Ace (White)
+2points
2out of 2found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,The Galaxy Ace has just GPS and this can work of its own accord.
answered 3 years, 6 months ago
Samsung customer service
+5points
6out of 7found this answer helpful.
Question

how i can update my mobile software by computer

asked 2 years ago
Anonymous
batley
on Galaxy Ace (White)
0points
1out of 2found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

You will need to download Samsung KIES from the following link to be notified of available updates. www.samsung.com/uk/support/usefulso...

Thanks.
answered 2 years ago
Samsung E-Support
-1point
5out of 11found this answer helpful.
Question

How do i enlarge the text size on my galaxy Ace

Or can i enlarge the text size on my Galaxy Ace
asked 2 years ago
Anonymous
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi,

Whilst in the text message, you can press the volume up/down key on the side of the phone to increase/decrease the text font. This applies to both reading and composing a text message.

Thanks.
answered 2 years ago
Samsung E-Support
+3points
5out of 7found this answer helpful.
Question

how do i increase the internal memory on my galaxy ace as i get memory full

when i have cleared everything i dont need, and moved everything i can to sd card I still get memory full
asked 1 year, 3 months ago
Anonymous
biggleswade
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

It is most likely a minor software confliction that is causing this issue to occur.

These minor software issues can easily be resolved by performing a factory reset on your device.

You can perform a factory reset on your device by navigating to the following menu:

Settings > Backup and reset > Factory data reset

Please note you will lose all applications and saved data, including your Google account, so ensure that you back up your device prior to performing the reset. This may help resolve any issues you are having.

If you continue to experience these issues after the reset please contact our Technical Support Team for further assistance on 0330 7267864.

Thanks
answered 1 year, 3 months ago
Samsung E-Support
+4points
5out of 6found this answer helpful.
Question

Can I use my nails, not fingertips? Is it heat sensetive??

asked 3 years, 7 months ago
Watson
UK
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi, due to the type of screen used, there must be physical contact for the screen to recognise that it has been pressed, so nails will not work.
answered 3 years, 6 months ago
Samsung customer service
+5points
5out of 5found this answer helpful.
Question

where can I obtain a handbook/manual for operating my Galaxy Ace

asked 3 years, 3 months ago
Iang37kd
Birmingham
on Galaxy Ace (White)
0points
1out of 2found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Download from Samsung Website
answered 3 years, 3 months ago
Aquarius Lady
South Yorks
+1point
5out of 9found this answer helpful.
Question

can i change the text message box colour? im not fond of the blue/yellow :/

is there a way to pick new colours for text messages? like purple of something the blue/yellow bugs me hehe
asked 4 years, 1 month ago
lana
stockton on tees
on Galaxy Ace (White)
-20points
0out of 20found this question helpful.
Answer this Question
1 answer
Answers
answer 1
If you go to the message settings you can change the 'skins' which give different appearances and colour schemes for the text messages. I haven't yet found a way to change the bubble's colours on the default skin either, if you manage to find out please let us know :o)
answered 3 years, 11 months ago
musiqfreak
-4points
4out of 12found this answer helpful.
Question

why do i have to charge my battery daily when i hardly use the phone .. maybe one txt made and one recieved but still battery goes flat

can i extend battery life ?
asked 3 years, 7 months ago
stressed
on Galaxy Ace (White)
0points
1out of 2found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Do you have wi-fi turned on? If so turn it off in Settings - Wireless and networks -Wifi settings). This drains the battery daily if left on all the while on my Galaxy Ace. battery life will last 4 - 5 days if turned off. I only turn wifi on now when needed.

I also untick use Packet Data (Settings - Wireless and networks - Mobile networks) and only tick again if I want to use internet and have no wifi available.
answered 3 years, 3 months ago
Androny
+4points
4out of 4found this answer helpful.
Question

how do you delete old messages and call list

asked 3 years, 3 months ago
snooks
ireland
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
If you go to messaging and select settings you will be given the choice to delete old messages, just select the message limit and all old messages after this amount will be erased automatically. You can also delete a message by long holding on it and selecting delete, entries in your call list can be deleted in the same manner.
answered 3 years, 3 months ago
Customer Support
+4points
4out of 4found this answer helpful.
Question

how to get photos onto contacts

asked 3 years, 3 months ago
smudger
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Open the photo on your phone that you want to use. Press menu at the bottom left of your phone and select more, set as, contact icon. Then select the contact you want to apply it to.
answered 3 years, 3 months ago
Steve
Cambridge
+2points
4out of 6found this answer helpful.
Question

can i get a manual to show me exactly the galaxy ace works?

ive just got a galaxy ace phone & i dont know how to use it i had a samsung tocco before & it was so easy to use but the galaxy ace is doing my head in please help
asked 3 years ago
fierytemp
Essex
on Galaxy Ace (White)
-1point
0out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
A quick guide for your device is available to download under the support section of our website.

Guide available here: http://www.samsung.com/uk/support/model/GT-S5830OKAXEU-downloads

For more information on how to work the Android operating system, we would suggest you do a quick internet search on the Google site.
answered 3 years ago
Samsung Service
+4points
4out of 4found this answer helpful.
Question

How can I import and use additional ringtones?

I know how to change the ringtones built into the phone, but haven't found a way of using externally sourced ringtones.
asked 1 year, 5 months ago
Anonymous
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

To change your ringtone on your phone follow the steps below;

Open the song in the music player > select the menu button > set as ringtone.

Thanks.
answered 1 year, 5 months ago
Samsung E-Support
+2points
3out of 4found this answer helpful.
Question

Auto Wakeup

Can anyone tell me how i can set the phone to auto turn on so the alarm sonds in the morning
asked 3 years, 9 months ago
nick2965
liverpool
on Galaxy Ace (White)
+3points
3out of 3found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Nick, The Galaxy Ace is equipped with software that allows it to automatically to be turned on without having to select a setting. You can try this for yourself by setting an alarm for a minute or two ahead and the turn the phone off. The alarm will still work.
answered 3 years, 7 months ago
Samsung customer service
+2points
3out of 4found this answer helpful.
Question

why does this phone switch off 2-3 times a day

constantly switches off or freezes, updated software done factory reset!!!!
asked 3 years, 8 months ago
spink1972
uk
on Galaxy Ace (White)
0points
2out of 4found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Try running less apps at the same time (turn them off, and itll even save battery life)
answered 3 years, 8 months ago
luke888
-1point
3out of 7found this answer helpful.
Question

how do I install a flash player

to watch online videos and IM
asked 3 years, 8 months ago
ridemraw
ealing
on Galaxy Ace (White)
-3points
0out of 3found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi, At the moment there is no Flash support for Galaxy Ace. However you can download the YouTube app if aiming to watch video content as a workaround. Unfortunately there is no Flash 'app' that can be downloaded to enable this feature.
answered 3 years, 7 months ago
Samsung customer service
-1point
3out of 7found this answer helpful.
Question

why does my phone fail to send texts?

i went to send a text to family and friends but it is constantly saying message not sent or message failed to send. i only got this phone 2 days ago and i a not happy thata i cant send a messge
asked 3 years, 7 months ago
ayeisha
hereford
on Galaxy Ace (White)
-1point
0out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Ayeisha, this may be an issue with your Network Provider. Please contact your Network Provider to check if there are any issues on their side. If the Operator advises you that everything is fine, then please call our mobile team on 0330 72 67 864 (option 3).
answered 3 years, 6 months ago
Samsung customer service
+1point
3out of 5found this answer helpful.
Question

When adding a new contact how do you add more detail apart from telephone number and e-mail address. I like to add mobile and home phone numbers.

asked 3 years, 7 months ago
westy57
on Galaxy Ace (White)
+1point
1out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi, when saving a contact, you must select 'save to phone' as this will enable you to store more information.
answered 3 years, 6 months ago
Samsung customer service
+3points
3out of 3found this answer helpful.
Question

Does the Samsung Galaxy Ace have integrated GPS?

asked 3 years, 6 months ago
kenix41
london
on Galaxy Ace (White)
+3points
3out of 3found this question helpful.
Answer this Question
1 answer
Answers
answer 1
yeh!
answered 3 years, 4 months ago
kelsey
+3points
3out of 3found this answer helpful.
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