Search Samsung

Looking for Answers about samsung Galaxy Ace?

Choose a Category
Accessories(Q:4 A:3)
Business products(Q:2702 A:1242)
Camera & Camcorder(Q:124 A:74)
Home Appliance(Q:87 A:50)
Home Appliances(Q:72 A:51)
Memory/Storage(Q:25 A:22)
Mobile Devices(Q:3559 A:2445)
GALAXY Camera(Q:129 A:64)
GALAXY Note(Q:337 A:248)
Mobile Accessories(Q:491 A:337)
Mobile Phones(Q:127 A:83)
Smartphones(Q:1773 A:1085)
Android OS(Q:1753 A:1072)
Windows OS(Q:20 A:13)
Tablets(Q:533 A:471)
Wearables(Q:98 A:96)
Mobile Phone(Q:2171 A:1546)
Notebooks/Display(Q:289 A:230)
PC & Office(Q:284 A:161)
Print Solutions(Q:39 A:26)
Storage(Q:29 A:21)
TV & AV(Q:1378 A:926)
TV / Audio / Video(Q:1190 A:667)
Shop now at Samsung
or
Choose a Category
Most Recent Questions
Recent Question:
my s4 updated to 4.4.2 but emails no longer sync. Please help
Recent Question:
How do I get videos off My phone and onto my computer -it only seems to take the photos
Recent Question:
How do I get a full user menu for Galaxy S4mini?
Recent Question:
how do I remove the Weather information from my screen
Recent Question:
how do I change call sounds?
Questions with Most Recent Answers
Question:
my s4 updated to 4.4.2 but emails no longer sync. Please help
Question:
Is the phone 4G ready?
Question:
How do I get videos off My phone and onto my computer -it only seems to take the photos
Question:
How do I turn the led flashing display on eg when I get a message or the phone is on charge for a galaxy s4 mini
Question:
how do I remove the Weather information from my screen

Customer Questions & Answers for
samsung Galaxy Ace

The Samsung Galaxy Ace embraces a minimalists design while packing in loads of powerful features. It is simply stunning to look at and will feel quit special when you operate the large 3.5” HVGA touch screen. Access to the Android Market is certain to provide endless amounts of fun, especially considering 100000 plus apps are currently available. The Galaxy Ace also provides a powerful 800MHz processor, which helps to run the fully integrated Social Hub. This ingeniously collates all of your social networking, mail and instant messaging onto one screen. So, why not experience a new way of life with the Galaxy Ace, which is everything you want in modern communication.
Customer Questions & Answers:
675 Questions
 | 
265 Answers
Overall Rating:
4.185 out of 5
4.2
out of
5

Questions & Answers for samsung Galaxy Ace

Question

Little signs on top of the screen

I have these little signs on top of the screen and I don't know what they mean or where I can find out what they mean.
asked 11 months ago
susanne
on Galaxy Ace
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Suzanne,

The indicator icons can be found on pages 19-20 in the user manual which can be downloaded from the following link;

http://www.samsung.com/uk/consumer/mobile-devices/smartphones/android/GT-S5830OKAXEU-support

Thanks
answered 11 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

i dont seem to be able to upload to face book form my samsung phone any ideas how to fix it it just says upload failed all the time

asked 11 months ago
johnboy
on Galaxy Ace
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi jonboy,

There may be an issue with the Facebook application. Have you looked to see if there is an update for the application from the Play Store? If no update is available, un-install the application from the phone then download it again from the Play Store.

Thanks
answered 11 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

My galaxy ace will not transfer apps to a memory card and keeps saying memory full when I have an 6gb free space, what do I need to do?

I have to always delete messages and apps so new messages can come through on my phone but I have plenty of storage.
asked 11 months ago
Lizbrent1
on Galaxy Ace
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Lizbrent1,

That's strange. Can you please contact our Galaxy Support team on 0330 7267864 (Option 3) so we can take some further details and to attempt troubleshooting.

Thanks
answered 10 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

what do you do if your samsung galaxy ace is locked and you have forgotten the pattern lock and your google play store lock?

asked 11 months ago
Yusuf
on Galaxy Ace
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Yusuf,

The device would need a software reset, or re-flashing of the software in order to have it bypass the screen lock.

You can visit the link below to guide you to the nearest service centre that you can go to, with the proof of purchase, by just submitting your postcode, and choosing Mobile Phones from the drop down box:

http://www.samsung.com/uk/support/location/supportServiceLocation.do?page=SERVICE.LOCATION
answered 10 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How do I remove Internet which I don't use

asked 10 months ago
Kbristow56
on Galaxy Ace
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Kbristow56,

The internet icon is an embedded application so there is no way of removing it.

Thanks.
answered 10 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Agent suggest I need to update firmware. I've installed Kies and it agrees but cuts out with Ordinal 7426 can't be found.

please advise
asked 10 months ago
Mitchell
Peterborough
on Galaxy Ace
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Mitchell,

Could you please contact our agents for troubleshooting 03307267864.

Thanks.
answered 10 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Is it possible to expand Samsung Galaxy Ace's internal memory ? If yes, how ?

asked 10 months ago
James
on Galaxy Ace
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi James,

Please be advised that you can free up space on your device by deleting old messages, contacts, applications and media. You may also be able to move some applications to your memory card to free up more internal memory.

As your device has a limited amount of internal storage, you need to manage the available storage space on your device in order for it to work correctly. You can use the My Files app to transfer files to and from your external memory card. This will allow you to free up more internal memory on your handset.

Thanks
answered 10 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

I have a galaxy ace. Can you block a certain phone number from calls and texts? Thanks

asked 10 months ago
cath123
Newcastle-under-Lyme
on Galaxy Ace
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

To block calls to your device, you will need to add the number you wish to block to the Reject List. Please go to Application settings > Call > All calls > Auto reject > Reject list and add numbers or contacts to the list. Please note that this only applies to incoming calls.

You may be able to download third party applications from the Play Store that will allow text messages to be rejected also.

Thanks
answered 10 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

What card do I need to buy to take photos

asked 10 months ago
sassi
bristol
on Galaxy Ace
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

No card is required to take photos on your device. Simply open the Camera application and take your photos which will automatically be saved to your Gallery.

Thanks
answered 10 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

how do i block unwanted callers?

asked 10 months ago
M Garmash
Swansea
on Galaxy Ace
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

Go to Settings = Application settings = Call = All calls = Auto reject = Reject list and add numbers or contacts to the list.

Thanks
answered 10 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Why am I unable to download any thing without getting a memory full message .

I get a message saying that there is not enough memory and to delete some items. Problem is all the items are fixtures and unable to be deleted. I have tried a 16 Gb memory card and a 4Gb card with no change in the message. I have only had this phone a couple of weeks and it is my first Android phone so finding it not good.
asked 10 months ago
eltel
Southampton, England
on Galaxy Ace
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

Please be advised that you can free up space on your device by deleting old messages, contacts, applications and media. You may also be able to move some applications to your memory card to free up more internal memory.

As your device has a limited amount of internal storage, you need to manage the available storage space on your device in order for it to work correctly. You can use the My Files app to transfer files to and from your external memory card. Can you please advise if you are getting an error message when attempting to move files to your external SD cards?.

Thanks
answered 10 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

I have just contracted for a Samsung Ace and would like to know how to attach pics as contact icons

So far I have highlighted the pic in the gallery clicked on menu-clicked on more-clicked on set as-clicked on contact icon- entered contact name and nothing happens.
asked 10 months ago
Ron C
Liverpool. England
on Galaxy Ace
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Ron,

For contact pictures to be displayed, ensure that contacts to displayed are by your gmail account. Go to Contacts > Settings > Contacts to display > Choose the gmail account registered to your phone.

Thanks
answered 10 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

I have samsung galaxy ace & recently when my phone goes dead my pictures in my gallery are disappearing and I can't find them anywhere in the phone ..

Would any1 no what's the problem & how I get them back
asked 10 months ago
Mcgrory
Belfast
on Galaxy Ace
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Mcgrory,

You can back up your handset via Samsung KIES and perform a reset to see if this resolves the issue:

http://www.samsung.com/uk/support/usefulsoftware/KIES/JSP

Thanks.
answered 10 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

why do i have a white star with a yellow dot in the centre on the runing head of my home page - ie where the battery level and signal strength is show

is this to do with windows hotmail.b
asked 10 months ago
b.longer
on Galaxy Ace
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi b.longer,

If you hold your finger on that top bar and slide it down to the bottom of the page you can see if it is a notification and clear this.

Thanks.
answered 10 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How do i turn my phone on??

My phone suddenly will no turn on, i used it in the morning and when i went back to use it i can only see a black screen. I have tried holding down the power and home button at the same time but nothing happens, can you please help me
asked 10 months ago
Bean
Cheltenham
on Galaxy Ace
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Bean,

Have you tried charging the phone for a period of time then attempting to switch on?

If so, can you please contact our Galaxy Support team on 0330 7267864 (Option 1) so we can take some further details regarding this issue.

Thanks
answered 10 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Samguna s5830

can it be updated to ice cream 4.0?
asked 10 months ago
tania
norristown pa
on Galaxy Ace
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi tania,

You will need to contact our partner company Samsung USA to see if this has been released for your product.

Thanks.
answered 10 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Can you tell if a text message has been read on a Galaxy Ace?

I know you can put a delivery receipt on text messages but can you tell if they have been read? Is there an app I can download if it's not a feature of the Galaxy Ace?
asked 9 months ago
JUD68
Sheffield
on Galaxy Ace
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi JUD68,

The Galaxy Ace does not support 'Read reports'. There may be an application available via the Google Play Store for this feature.

Thanks
answered 9 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How can I move items to my microSD card for my Samsung Galaxy Ace S530i?

I have recently purchased this phone but in the first week after only downloading 4 apps in total, I was notified I only had 20MB of phone storage left. I do however have a 1GB microSD card which I have used from previous phones and is not even a tenth full. How can I move apps/pictures/anything I can from phone memory to SD card memory? Any help will be appreciated :)
asked 9 months ago
yabigginge
on Galaxy Ace
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

To move apps to your SD card go to Settings > Application manager > Choose the app you wish to move > Move to SD.

For pictures/videos etc go to My Files > DCIM > choose file > Move to SD.

Thanks
answered 9 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

can I use a Galaxy Ace in the USA?

asked 9 months ago
engines
on Galaxy Ace
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

The Galaxy Ace is a quad band handset, therefore it should work fine in the USA.

Thanks
answered 9 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

Touchwiz

Can you update Samsung galaxy ace touchwiz to the new one
asked 9 months ago
Tyler
Lurgan
on Galaxy Ace
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Tyler,

We have no official release date for the Galaxy Ace in the UK receiving an update from 2.3.

You can check for available updates for your device on its support page on our website or by connecting to Samsung KIES

Thanks
answered 9 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
<<prev 1 ... 7 8 9 10 11 ... 34 next>>
Copyright © 1995-2014 SAMSUNG All rights reserved.