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Most Recent Questions
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Customer Questions & Answers for
samsung Galaxy Ace

The Samsung Galaxy Ace embraces a minimalists design while packing in loads of powerful features. It is simply stunning to look at and will feel quit special when you operate the large 3.5” HVGA touch screen. Access to the Android Market is certain to provide endless amounts of fun, especially considering 100000 plus apps are currently available. The Galaxy Ace also provides a powerful 800MHz processor, which helps to run the fully integrated Social Hub. This ingeniously collates all of your social networking, mail and instant messaging onto one screen. So, why not experience a new way of life with the Galaxy Ace, which is everything you want in modern communication.
Customer Questions & Answers:
675 Questions
 | 
265 Answers
Overall Rating:
4.186 out of 5
4.2
out of
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Questions & Answers for samsung Galaxy Ace

Question

how do you zoom in with the galaxy ace 2

asked 1 year ago
ANN123
PETERBOROUGH
on Galaxy Ace
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Ann123,

This phone is multi touch. Place both fingers on the capacitive touch screen and drag them apart.

Thanks
answered 1 year ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Can the samsung galaxy acer plus give me a lager font size

wonkyI want to have larger size font
asked 1 year ago
wonky2013
Hurstbridge
on Galaxy Ace
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Wonky2013,

Unfortunately you are unable to increase the font sign on your Samsung Galaxy Ace Plus.

Thanks.
answered 1 year ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

does the phone have voice recognition to write texts

asked 1 year ago
cankn
bedfordshire
on Galaxy Ace
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Cankn,

In order to use this function when composing a message select the mic icon beside the spacebar to use voice recognition.

Thanks.
answered 1 year ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How did I get the words "safe mode" at the bottom left of my screen and how do I get rid of it? Thank you.

I have a Samsung Galaxy Ace GT S5830i
asked 1 year ago
Bluebell
Gloucester
on Galaxy Ace
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0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Bluebell,

Please power the phone off and remove the battery for 30-60 seconds. Place battery in phone and power on. Safe Mode should now be disabled.

Thanks.
answered 1 year ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

my phone keeps telling me that it has run out of memory.

I very rarely use itunes and facebook but my phone is constantly telling me a phone or text message cannot be accepted because the phone has run out of memory. how can stop this and improve it.
asked 1 year ago
Suzi b
England
on Galaxy Ace
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Suzi,

As your device has a limited amount of internal storage, you need to manage the available storage space on your device in order for it to work correctly. You can use the My Files app to transfer files to and from your external memory card. This will allow you to free up more internal memory on your handset.

Thanks.
answered 1 year ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How do I store to my sd card

Have 16gb sd card with 1.2gb used with photos from old camera. Sd card now in my Galaxy ace & photos viewed etc.
asked 1 year ago
Rupert
Suffolk UK
on Galaxy Ace
-1point
0out of 1found this question helpful.
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1 answer
Answers
answer 1
Hi Rupert,

You can use the My Files app to transfer files to and from your external memory card. This will allow you to free up more internal memory on your handset. Go to My Files, choose photo > press menu > Move to SD card.

Thanks.
answered 1 year ago
Samsung E-Support
-3points
0out of 3found this answer helpful.
Question

Is Samsung Galaxy Ace an Android phone?

asked 1 year ago
Aesha
Birmingham
on Galaxy Ace
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0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Aesha,

Yes, the Galaxy Ace is an Android based smartphone.

Thanks.
answered 1 year ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

can you remove the internet off a samsung galaxy ace and if so how?

I have a Samsung galaxy ace on contract and keep getting really expensive bills for data yet I don't go on the internet so I wanted to remove the internet from the handset all together if that's possible please?
asked 1 year ago
loopylou
warrington
on Galaxy Ace
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Loopylou,

It is not possible to remove the stock internet application from the phone. You can disable Mobile Data.

Thanks.
answered 1 year ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

what is mean inside setting on samsung GT-S5830 sumsung app is that necessary to exist every phone?

t is mean inside setting on Samsung GT-S5830 Samsung app is that necessary to exist every phone and my phone setting have not legal information and Samsung app and also kernel version but instead it has version number is that real Samsung products? please answer my question as much as possible
asked 1 year ago
Gelete
Ethiopia
on Galaxy Ace
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Gelete,

Give our mobile support team a call on 03307267864 who will be able to check this for you.

Thanks.
answered 1 year ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

I am not recieving text messages from one of my contacts, how can I check if I have blocked them accidentally?

asked 1 year ago
jackie
glasgow
on Galaxy Ace
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Jackie,

When in contacts keep your finger held down on the persons name and It will let you see if the contact is blocked.

Thanks.
answered 1 year ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

can you get sat nav app on galaxy ace

asked 1 year ago
julie
on Galaxy Ace
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Julie,

You would need to visit the play store to search for satnav apps.

Thanks.
answered 1 year ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How do I save apps to the SD card instead of on the phone?! The phone memory is full and I can't download anything!

asked 1 year ago
Jude
on Galaxy Ace
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Jude,

Depending on your build of android you may be able to acheive this by clicking menu ---> settings ---> applications and open apps and press move to SD.

Thanks.
answered 1 year ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Why has my GT-55830 stopped sending texts? I have checked with my provider and there are no issues with them

This has only started happening in the last few days (I have had the phone for over a year) and it only happens intermittently
asked 1 year ago
wendy
London
on Galaxy Ace
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0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Wendy,

Please try factory resetting this phone to try and rectify this issue.

Thanks.
answered 1 year ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

why wont my phone connect to my laptop?

when connecting my phone to my laptop my phone begins to charge so i know its connected but when i look for my phone on pc nothing comes up, its as if the device is not plugged in to USB but if that was the case then the phone would not charge
asked 1 year ago
jaime
essex, england
on Galaxy Ace
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Jaime.

Please backup all your media to your external SD card and factory reset your phone to try and resolve this issue.

Thanks.
answered 11 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

can you add a front camera manually?

i see the samsung galaxy ace doesnt have a front camera so can you add it manually like take it apart and insert one?
asked 1 year ago
ashley
on Galaxy Ace
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Ashley,

Adding a front camera to the Galaxy Ace is not possible. We would also not recommend taking the phone apart for any reason.

Thanks.
answered 11 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

where is the best place to get samsung ace apps from , and can you get a pen to use on samsung ace for texting or anything els and if so where from ??

looking for best site to get samsung apps from
and what to now if you can use a pen on the samsung ace for texting ect ect and if so where can you get 1 from and roundabout how much is the cost of one ...... thanhks
asked 1 year ago
YORKI40
MANCHESTER UK
on Galaxy Ace
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Yorki40,

Applications can be downloaded from both Samsung App and the Play Store. Both of which should come pre-installed onto the device. Unfortuantely, the Ace is not compatible with any type of stylus pen

Thanks.
answered 11 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Will the Samsung Galaxy Ace ever be upgradable to Android Jellybean 4?

My Samsung glaaxy ace is only upgradable to Android Gingerbread 2.3 and I would love to upgrade it to the latest android version!
asked 11 months ago
massalha1
on Galaxy Ace
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Massalha1,

There are no plan to release Jelly Bean for this phone.

Thanks.
answered 11 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Can galaxy ace & galaxy ace 2 phones use sdHC memory cards?

We have both a galaxy ace and a galaxy ace 2 mobile . Can I use HC memory cards?
asked 11 months ago
steve
south wales
on Galaxy Ace
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Steve,

Yes, both devices are compatible with SDHC memory cards.

Thanks.
answered 11 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

lost broadband and wi-fi how do i get it back

asked 11 months ago
bill
yorkshrie
on Galaxy Ace
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Bill,

Can you try resetting the phone by going to Settings > Privacy > Factory Data Reset. Ensure that you have backed up all data and media via Samsung Kies prior to resetting the phone

Thanks.
answered 11 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

I've got a GALAXY ACE, but I can't get it to work?

It's locked to Voda but it keeps saying "NETWORK OR SIM ERROR" What can I do PLEASE HELP
asked 11 months ago
Jonp
shetland
on Galaxy Ace
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Jonp,

You will need to contact your network provider for further assistance as it may require a PUK code to unlock the SIM.

Thanks.
answered 11 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
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