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samsung Galaxy Ace (White)

The Samsung Galaxy Ace embraces a minimalists design while packing in loads of powerful features. It is simply stunning to look at and will feel quit special when you operate the large 3.5” HVGA touch screen. Access to the Android Market is certain to provide endless amounts of fun, especially considering 100000 plus apps are currently available. The Galaxy Ace also provides a powerful 800MHz processor, which helps to run the fully integrated Social Hub. This ingeniously collates all of your social networking, mail and instant messaging onto one screen. So, why not experience a new way of life with the Galaxy Ace, which is everything you want in modern communication.
Customer Questions & Answers:
856 Questions
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Questions & Answers for samsung Galaxy Ace (White)

Question

How do I download pictures from my Samsung Galaxy Ace to my laptop

asked 3 years, 5 months ago
Smarty
London
on Galaxy Ace (White)
-3points
0out of 3found this question helpful.
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1 answer
Answers
answer 1
u just plug in the USB cable and copy and paste the pictures from your phone (on the PC) ontot the folder u want it in and it will be automatically saved.
answered 3 years, 4 months ago
tatti
surrey
-1point
3out of 7found this answer helpful.
Question

Hi. Ive just bought a Samsung Galaxy Ace GT-S5830. How do i connect it to my computer to take photos off and music? as there is no disc

asked 3 years, 4 months ago
Chels91
Ebbw Vale, South Wales
on Galaxy Ace (White)
+1point
1out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi there. For this you would need our KIES software. Please go to www.samsung.com/uk/kies to download the latest version.
answered 3 years, 3 months ago
Customer Support
0points
3out of 6found this answer helpful.
Question

How do I get a manual for my galaxy phone

asked 3 years, 3 months ago
Gooner
Bedfordshire
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
The User Manual for this device can be found under the support section of our website. Click on the support tab above and select your phone, you will then be presented with manual under the download tab.
answered 3 years, 3 months ago
Samsung Service
+3points
3out of 3found this answer helpful.
Question

how do I find a user manual

asked 3 years, 3 months ago
brown hen
Suffolk
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
The user manual for this device can be found under the support tab. Click on support and type in your full model code, the manual will then be available to download under the downloads tab.
answered 3 years, 3 months ago
Samsung Service
+2points
3out of 4found this answer helpful.
Question

how do I forward a text message to other contacts on my galaxy ace

asked 3 years, 2 months ago
jimat16
leyland england
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
On the message you wish to forward, long hold on it until a menu appears, select forward and choose the contact you wish to forward too.
answered 3 years, 2 months ago
Samsung Service
+3points
3out of 3found this answer helpful.
Question

How do I transfer my phone photos to my computer with the USB please?

I have a Galaxy Ace S5830
asked 3 years, 1 month ago
diana
Cheshire
on Galaxy Ace (White)
+2points
2out of 2found this question helpful.
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1 answer
Answers
answer 1
Hi Diana, A micro SD card and our Samsung KIES software are required to perform this function. Please download the latest version of KIES from www.samsung.com/uk/kies.

Follow the onscreen instructions to backup and transfer data from your device.
answered 3 years, 1 month ago
Samsung Service
-1point
3out of 7found this answer helpful.
Question

when downloading an app, it says internal phone storage low, how do i increase storage or can I store on SD card?

asked 2 years, 1 month ago
Anonymous
on Galaxy Ace (White)
0points
5out of 10found this question helpful.
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1 answer
Answers
answer 1
Hi,

There is no way to increase the internal storage. Try moving some Apps to your SD card and deleting Apps you don't use.

Thanks.
answered 2 years, 1 month ago
Samsung E-Support
-20points
2out of 24found this answer helpful.
Question

Is there any way of setting a data limit?

Galaxy ace phone
asked 2 years, 1 month ago
Anonymous
on Galaxy Ace (White)
+1point
1out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

No, unfortunately you cannot set a data limit via the device itself. In order to do this, you would need to contact your network provider

Thanks.
answered 2 years, 1 month ago
Samsung E-Support
+2points
2out of 2found this answer helpful.
Question

Will my Galaxy Ace GT-S5830 support Adobe Flash Player?

When I have tried to download it, web site tells me that it is not supported on this model.
asked 2 years ago
Anonymous
Poole
on Galaxy Ace (White)
+2points
2out of 2found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

Flash player will need downloaded from the play store by Google.

Thanks.
answered 2 years ago
Samsung E-Support
-1point
2out of 5found this answer helpful.
Question

How can I transfer pictures from my Galaxy Ace Gallery to my PC

asked 1 year, 5 months ago
Anonymous
on Galaxy Ace (White)
+1point
1out of 1found this question helpful.
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1 answer
Answers
answer 1
Hi,

The best way to transfer theses files is to drag and drop/copy and paste them onto your desktop. The steps on how to do this are as follows;
1.) Connect your Ace to your PC via the USB cable, this will be viable on your PC as GT-S5830.

2.) Open GT-S5830 to view files.

3.) Locate your pictures. Folder named DCIM if they are camera pictures and Pictures if they are downloaded.

4.) Drag and drop/copy and paste them onto the PC desktop.

Thanks.
answered 1 year, 5 months ago
Samsung E-Support
-5points
2out of 9found this answer helpful.
Question

My phone keeps running out of memory

Whenever I try downloading an app the message appears that my internal memory is full and to delete apps. I only have a few apps on my phone so this does not make sense. I have deleted a lot of text messages and whatsapp messages plus cleared my phone call logs and still there doesn't seem to be space. I have bought an sd card and tried to transfer things to that but the apps cannot be transferred. Any idea
asked 1 year, 5 months ago
Anonymous
Wales
on Galaxy Ace (White)
+2points
2out of 2found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

The may be data stored on your phone after certain applications are deleted.

We would advise on doing the following, which is designed to reset the settings on your device. Please back up your device using Samsung KIES before you do this.

You can perform a factory reset on your device by navigating to the following menu:

Settings > Backup and reset > Factory data reset

If you continue to experience these issues after the reset please contact our Technical Support Team for further assistance on 0330 7267964.

Thanks
answered 1 year, 5 months ago
Samsung E-Support
-1point
2out of 5found this answer helpful.
Question

installing apps straight to sd card

i keep getting low memory warnings, i cant seem to be able to move apps to my 64mb sd card, nor can i make apps install to sd card instead of phone
asked 1 year, 5 months ago
Anonymous
sompting uk
on Galaxy Ace (White)
-2points
0out of 2found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

There are only certain applications that are able to be stored to an memory/SD card. To make sure an application can be saved to the SD card please follow these steps:

Go to settings > Find Application Manager > Slide across until ‘All applications’ are viewable > Tapping on an application will bring up separate window and if it is possible to save this app to the SD card then the option will be on the screen. If the option is not there then I’m afraid it is only possible to save this app to the phone memory.

We recommend saving media files such as photos and videos to the SD card to free up phone memory for applications.

Thanks
answered 1 year, 4 months ago
Samsung E-Support
-1point
2out of 5found this answer helpful.
Question

how do i set an alarm for events in the calender

I have put dates and events in the calendar but seem unable to set an alarm
asked 1 year, 2 months ago
Anonymous
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

To do this please navigate to the following menu:

Apps > Calendar > Select the date you wish to set an event > Enter the details including the time you wish to be reminded > You can then set how many reminders you would like for this event.

Hope this help,

Thanks
answered 1 year, 2 months ago
Samsung E-Support
+2points
2out of 2found this answer helpful.
Question

Were can I download android system recovery 3e for my galaxy ace

Were can I download android system recovery 3e for my galaxy ace
asked 8 months ago
dbste8
bolton
on Galaxy Ace (White)
+4points
4out of 4found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi.

Performing a hard reset on your device will take you to the Android System Recovery page. To do this, please follow these steps:

- With the phone switched off, press and hold the Volume Up key and the Home key, then press and hold the Power key. At this point you should see the Android recovery screen.
- You can then use the volume keys to go up an down, and press the power button as your select key.

I hope this helps.
answered 7 months ago
Samsung Support
+1point
2out of 3found this answer helpful.
Question

how can you get aol mail

on the email screen how can you get my emil from aol
asked 3 years, 10 months ago
slingerjp
uk
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,
Simply go to menu, select e-mail and enter your details into manual set up.
answered 3 years, 7 months ago
Samsung customer service
-3points
2out of 7found this answer helpful.
Question

what colours are avalible for the galaxy ace?

the back of the phone
asked 3 years, 7 months ago
lewis
on Galaxy Ace (White)
-1point
0out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi, at the moment we have white and black.
answered 3 years, 6 months ago
Samsung customer service
+2points
2out of 2found this answer helpful.
Question

how do you snyc to windows media from galaxy ace

cant sync
asked 3 years, 7 months ago
becky
uk
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi, download KIES from the Samsung website and use this software to synce music between your PC and mobile phone.
answered 3 years, 6 months ago
Samsung customer service
+1point
2out of 3found this answer helpful.
Question

HI ,Recently purchased my samsung galaxy ace and i cannot see the way to forward text messages ?

asked 3 years, 4 months ago
Minty
hemel
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Press on message you want to send and new window opens with forward on. Hope this helps
answered 3 years, 4 months ago
Aquarius Lady
South Yorkshire
+1point
2out of 3found this answer helpful.
Question

Where can I get a user guide for Galaxy Ace

I did not receive one when I received my phone. Is there anywhere to get one?
asked 3 years, 4 months ago
Karen
Co Durham
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
You can download one from Samsung website. I too found no info booklet which was very annoying. Hope this helps.
answered 3 years, 4 months ago
Aquarius Lady
South Yorks
+1point
2out of 3found this answer helpful.
Question

how do I add my yahoo email account

asked 3 years, 3 months ago
Lisa
on Galaxy Ace (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
To add your Yahoo account to the phone please do the following, Applications - E-mail - Add Account - Enter your account details and the account will then link to your phone.
answered 3 years, 3 months ago
Customer Support
0points
2out of 4found this answer helpful.
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