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Customer Questions & Answers for
samsung GT-S5570

Customer Questions & Answers:
46 Questions
 | 
30 Answers
Overall Rating:
4.323 out of 5
4.3
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Questions & Answers for samsung GT-S5570

Question

why wont my samsung s5 connect with my laptop?

my samsung s5 will not connect to my pc, so i cannot take photos off or add music. please help
asked 1 week ago
lee ane
birmingham
on GT-S5570
0points
0out of 0found this question helpful.
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0 answers
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This question currently has no approved answers.
Question

How do i download a picture message sent to my phone.

It keeps saying "not able to download. try later"
asked 1 month, 2 weeks ago
manderp
coventry
on GT-S5570
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Manderp, You will need to download your picture messages using your mobile data. Hope this helps.
answered 1 month, 1 week ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

how can i get picture messages

how can i get get picture messages on my gt s5570
asked 4 months, 1 week ago
dont have 1
UK
on GT-S5570
0points
0out of 0found this question helpful.
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0 answers
Answers
This question currently has no approved answers.
Question

How do I tranfer photos to a paired laptop via bluetooth

I have paired my phone with my new laptop which accepts my phone as a device. The laptop runs Windows 8.1 and this is compatible with my model. When I try to send photos from my phone it says the have not been sent.
asked 3 months ago
JohnJ
on GT-S5570
0points
0out of 0found this question helpful.
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0 answers
Answers
This question currently has no approved answers.
Question

Why does my phone say emergency calls only

My phone says emergency calls only I have tried to top up and when I dial 150 it says mobile network not available
asked 6 months ago
Danielle
Lancashire
on GT-S5570
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi.

Due to the nature of the issue, I recommend contacting your network provider directly.

Thanks.
answered 6 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

pairing a device.

When trying to pair my samsung Gt-s5770 to the car,I am prompted to enter code 1234 into external device.How do I enter this code into my phone.Any help would be great,thanks.
asked 6 months ago
saabco
on GT-S5570
0points
0out of 0found this question helpful.
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0 answers
Answers
This question currently has no approved answers.
Question

How do I find remaining credit on samsung galaxy mini?

asked 6 months ago
Ronh
on GT-S5570
-1point
0out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Ronh,

Due to the nature of this query, please contact your network provider for more information on this as it may vary with networks.

Many thanks.
answered 6 months ago
Samsung E-support
+1point
1out of 1found this answer helpful.
Question

Hi, my daughter locked my phone Galaxy Mini by putting the wrong code too many times, how can I unlock it please.

asked 6 months ago
Tony
Cambridge
on GT-S5570
+1point
1out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi.

Please contact your nearest service centre to get your device reset. Please visit the link below which will aid you in locating it.

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 6 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

I keep getting the same text messages over and over

The same 3 or 4 text messages are being received repeatedly. I have turned the phone off and back on, but its still happening
asked 7 months ago
rogueweasel
Whitwell, England
on GT-S5570
+1point
1out of 1found this question helpful.
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1 answer
Answers
answer 1
Hi, I'm afraid that you will need to contact your service provider regarding this issue. Thanks.
answered 7 months ago
Dominique Francis
0points
0out of 0found this answer helpful.
Question

How so I update my samsung galaxy mini s5570

asked 6 months ago
Jules
on GT-S5570
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Jules,

You can update the firmware through your Galaxy Mini S5570 or through Kies. Please check out this link to download http://www.samsung.com/uk/search/?q=Kies.

To update the firmware through your device; Go to, Settings > About Phone > Software update. Should you need any further assistance, please feel free to drop into one of our support centres, where our engineers will be able to update the firmware for you http://www.samsung.com/uk/support/supportcentres/.

Hope this helps.
answered 6 months ago
Samsung E-support
-1point
2out of 5found this answer helpful.
Question

How do you hide an application icon on Samsung Galaxy mini GT-S5570 screen menu pages e.g. 1 to 3?

I do not wish to delete application, just hide it from menu pages. But in frustration have tried holding icon down & dragging to trash but icon still remains. Thanks
asked 9 months ago
Confused
on GT-S5570
+2points
2out of 2found this question helpful.
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1 answer
Answers
answer 1
Hi.

Unfortunately the Galaxy Mini does not have this functionality.

Thanks.
answered 9 months ago
Samsung E-Support
+2points
2out of 2found this answer helpful.
Question

How to copy pictures (export) from GT-S5570 to a computer

move to another smartphone
asked 9 months ago
ddkedem
on GT-S5570
0points
1out of 2found this question helpful.
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1 answer
Answers
answer 1
Hi.

Please see page 87 of the user manual provided in the link below:

http://downloadcenter.samsung.com/content/UM/201104/20110427193143163/GT-S5570_UM_Orange_Eng_Rev.1.0_110427_Screen.pdf

I hope this helps.
answered 9 months ago
Samsung E-Support
-4points
0out of 4found this answer helpful.
Question

How can I save all my data from the phone to an external device?

Hi I have sold my phone and am about to send it to the buyer but I want to make sure I save all my data off it first. How do I do this? Some of the data is stored on the device but not on the SD card and I cant find an option to save it to the SD card? Thank you.
asked 10 months ago
shtw00724
UK
on GT-S5570
+1point
1out of 1found this question helpful.
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1 answer
Answers
answer 1
Hi,

Please check out this link to find out how to move your files to your PC http://skp.samsungcsportal.com/integrated/popup/FaqDetailPopup3.jsp?cdsite=uk&seq=937465. Hope this helps.
answered 10 months ago
Samsung E-Support
-2points
0out of 2found this answer helpful.
Question

MY PC HAS NO DRIVER FOR GT-S5570. HOW CAN I GET DRIVER?

asked 11 months ago
Bibi
Ireland
on GT-S5570
0points
1out of 2found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Bibi,

Please download Kies, this will provide all of the necessary drivers for your PC http://www.samsung.com/uk/support/usefulsoftware/KIES/.

Hope this helps.
answered 11 months ago
Samsung E-support
-3points
3out of 9found this answer helpful.
Question

Why wont a Galaxy mini GT-S5570 charge from a 5 volt O2 in car charger but it will from a USB socket in the car. I havent got a USB socket in one ca

Why wont a Galaxy mini GT-S5570 charge from a 5 volt O2 in car charger but it will from a USB socket in the car. I havent got a USB socket in one car but have in the other car.
asked 1 year ago
Mike
Suffolk
on GT-S5570
+1point
2out of 3found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Mike,

Due to the nature of this enquiry, we need more information. Please contact the Galaxy support team on 0330 726 7864.

Thanks
answered 11 months ago
Samsung E-support
+2points
2out of 2found this answer helpful.
Question

why can't I add a new number to my contacts list

asked 1 year, 3 months ago
Anonymous
on GT-S5570
+1point
2out of 3found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

Please ensure that if you are saving the number to the phones internal memory you should have no issues.

If you are saving it to your SIM card and have a lot of other numbers already on the SIM its memory may be full.

Thanks.
answered 1 year, 3 months ago
Samsung E-Support
-7points
1out of 9found this answer helpful.
Question

How do I get the phone to copy new apps to the microSD card?

I keep getting the internal memory full message even though I have an empty 16GB microSD card fitted. In the application menu, the option to 'copy app to SD card' is greyed out. Any advice...?
asked 1 year, 4 months ago
Anonymous
UK
on GT-S5570
-2points
2out of 6found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

There are only certain applications that can be stored on your SD card. If this option is greyed out this would suggest it cannot be saved to external memory.

Thanks
answered 1 year, 4 months ago
Samsung E-Support
-11points
3out of 17found this answer helpful.
Question

how do I clear the text message memory on the galaxy mini GT-S5570

I delete text messages after reading and I have cleared history and logs but phone still says message memory full and will not receive any more
asked 1 year, 4 months ago
Anonymous
Bolton
on GT-S5570
+1point
3out of 5found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

If you have deleted all you messages in your inbox and sent items and you are still having memory problems we would recommend performing a full factory reset on your device.

Please note, all data will be wiped from the phone and so a full back up will need to be done prior to the reset.

You can perform a factory reset on your device by navigating to the following menu:

Settings > Backup and reset > Factory data reset

Please note you will lose all applications and saved data, including your Google account, so ensure that you back up your device prior to performing the reset. This may help resolve any issues you are having.

If you continue to experience these issues after the reset please contact our Technical Support Team for further assistance on 0330 726 7864.

Thanks
answered 1 year, 4 months ago
Samsung E-Support
-1point
2out of 5found this answer helpful.
Question

how do I extend the length of the text alert

basically it just gives a blip,miss this and you miss the text
asked 1 year, 5 months ago
Anonymous
Warrington,Cheshire,UK
on GT-S5570
0points
1out of 2found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

You can change your text message notification sound by following the below instructions:

1. Tap on messages
2. While in your inbox, tap on the menu key which is located at the bottom left hand side of you handset
3. This will bring up a separate menu on the screen, hit ‘Settings’
4. Scroll down to the bottom of the page until you reach ‘Select Ringtones’
5. Here you will be able to listen to different available ringtone and select the one you wish.

If you are having further issues after following these instructions, please contact a member of our technical support team on 0330 7267864.

Hope this helps,

Thanks
answered 1 year, 5 months ago
Samsung E-Support
-3points
1out of 5found this answer helpful.
Question

can i extend the time my gt s5570 is visible to other devices from 120 seconds

asked 1 year, 7 months ago
Anonymous
derbyshire
on GT-S5570
+5points
6out of 7found this question helpful.
Answer this Question
1 answer
Answers
answer 1
HI,

The visibility time cannot be changed for your own security.

Thanks.
answered 1 year, 7 months ago
Samsung E-Support
+1point
2out of 3found this answer helpful.
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