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Most Recent Questions
Recent Question:
my s4 updated to 4.4.2 but emails no longer sync. Please help
Recent Question:
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Recent Question:
how do I remove the Weather information from my screen
Recent Question:
how do I change call sounds?
Questions with Most Recent Answers
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my s4 updated to 4.4.2 but emails no longer sync. Please help
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Is the phone 4G ready?
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How do I get videos off My phone and onto my computer -it only seems to take the photos
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Customer Questions & Answers for
samsung Galaxy Y

Start your new smart life with the Samsung Galaxy Y, specially designed for young, dynamic mobile users who want to stay in touch and connected on the move. You can enjoy all the benefits of an Android-driven smartphone, including great apps, faster downloads, Wi-Fi connectivity and a more intuitive and attractive user interface. Accessing web-based apps and mobile internet has never been easier, with an on-screen QWERTY keyboard for fast and easy messaging and spacious 3” screen despite the Galaxy Y’s compact and sleek design. Welcome to a smarter, better life.
Customer Questions & Answers:
341 Questions
 | 
155 Answers
Overall Rating:
3.972 out of 5
4
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Questions & Answers for samsung Galaxy Y

Question

Can I use my Samsung GT-S5360 phone abroad i.e. Teneriffe or Cyprus?

asked 2 years, 1 month ago
Dave
London
on Galaxy Y
+1point
1out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Dave, this is a quadband device and can be used in both Tenerife and Cyprus, this is however dependent on the network provider offering support.
answered 2 years, 1 month ago
Samsung Service
+5points
5out of 5found this answer helpful.
Question

How do I delete a widget from my Galacy y Phone?

When I tried to tap the (+) sign on the screen, it went on and on, & after that, I can't erase them anymore.
asked 2 years, 4 months ago
Dianne
Barangka, Marikina City
on Galaxy Y
0points
1out of 2found this question helpful.
Answer this Question
2 answers
Answers
answer 1
Hold the widget down and put in the remove box.
answered 2 years, 3 months ago
happytohelp
+8points
10out of 12found this answer helpful.
answer 2
press and hold the widget. Then drag it to the dustbin and let go
answered 2 years, 3 months ago
ghall702
+8points
9out of 10found this answer helpful.
Question

HOW DO YOU SET THE BLUETOOTH VISIBILITY TO STAY ON, I HAVE TO RECONNECT MY CAR CONNECTION EVERY TIME I RESTART THE CAR !

THE VISIBILITY WILL ONLY STAY ON FOR 119 SECONDS WHICH MEANS EVERY TIME THE CAR IS TURNED OFF THE BLUETOOTH CONNECTION BETWEEN THE PHONE AND THE IN BUILT NISSAN CONNECT BLUETOOTH SYSTEM HAS TO BE REDONE ALL OVER AGAIN WHICH IS USELESS ON SHORT JOURNEYS ETC. UNLIKE EVERY OTHER PHONE I HAVE HAD WHICH HAD THE OPTION TO KEEP THE BLUETOOTH VISIBILITY ALWAYS ON THIS PHONE ONLY SETS FOR 2 MIN'S.
asked 2 years, 4 months ago
BLUE STU
LANARKSHIRE
on Galaxy Y
-1point
0out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Once you have paired your phone to the car and saved it, there should be no need to connect it again. The 119 seconds is only to allow you to pair the car and the phone. Start the 119 seconds option and your phone will ask your permissionhj to be paired. Accept it. The trouble can sometimes occur when you try and download the phone book, when you need to slide the top end of your phone screen to fully see the option. Good Luck
answered 2 years ago
TeckiOne
Manchester
+1point
2out of 3found this answer helpful.
Question

how do you set up an e-mail account

Can you use the same e-mail account as on your laptop and if not how do you set up a new one? We have tried to set one up but it asks if we want pop3 and what security we want, no doubt you know all about that kind of stuff but we are not sure.
asked 2 years, 2 months ago
samsungites
west sussex
on Galaxy Y
-2points
1out of 4found this question helpful.
Answer this Question
1 answer
Answers
answer 1
These settings differ depending on which email providor you use. Please check with your email providor for these settings.
answered 2 years, 2 months ago
Samsung Service
-7points
0out of 7found this answer helpful.
Question

how do i forward a text to another contact

asked 2 years, 2 months ago
newcomer
on Galaxy Y
+1point
1out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Open the text. Hold your finger over the text you want to forward and a pop up menu will appear which has the options to delete / copy / lock / forward the message. Select forward and you'll be asked to select who you want to forward it to, and send.
answered 1 year, 9 months ago
Kazz
+4points
4out of 4found this answer helpful.
Question

Uninstall Talk app on my phone

asked 2 years, 2 months ago
butterfly
highlands
on Galaxy Y
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Not all applications can be removed from the phone, if however this is something you have installed yourself it can be deleted by doing the following. Applications - Settings - Applications - Manage Applications.
answered 2 years, 2 months ago
Samsung Service
+1point
1out of 1found this answer helpful.
Question

How do I add a picture to my contacts

I have photos on my Galaxy Y and want to make them contact photos but it dont seem to let me
asked 2 years, 2 months ago
J Dog
on Galaxy Y
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
To set an image as a contact photo, please do the following: Applications - Gallery - Select Image - Menu - Set as - Contact icon.
answered 2 years, 2 months ago
Samsung Service
0points
4out of 8found this answer helpful.
Question

I can't get the software downloded onto my computer. i want to put music on it

i only got the phone yesterday-galaxy y
asked 2 years, 1 month ago
kaz1
edinburgh
on Galaxy Y
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
The software you will require is called Samsung KIES available from www.samsung.com/uk/kies. This can also be done by enabling mass storage on the device. Connect your phone to the PC and do the following on the phone: Applications - Settings - Wireless and Networks - USB Utilities - Connect to PC. The phone will now appear as a Drive on your computer.
answered 2 years, 1 month ago
Samsung Service
-5points
1out of 7found this answer helpful.
Question

how do i hard reset my phone to its original rom????

i have rooted it and installed creeds rom and now it is force closing...
the volume up + home + power button
isnt working anymore :(
asked 2 years, 1 month ago
Paul
on Galaxy Y
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Sorry to hear that Paul. We would suggest that you get in contact with your nearest service centre where this software can be reloaded onto the device. Unfortunately as the device has been rooted, this will be a chargeable repair as your warranty is now void.

Details of your nearest service centre can be found here: http://www.samsung.com/uk/support/location/supportServiceLocation.do?page=SERVICE.LOCATION

We hope you get this device working again soon.
answered 2 years, 1 month ago
Samsung Service
-1point
0out of 1found this answer helpful.
Question

how do i restore android market onto my galaxy y?

i've accidentally deleted and don't know how to restore
asked 2 years ago
Mandy
Birmingham
on Galaxy Y
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Mandy, Android Market is no longer available on your device because Google have re-branded it as Google Play.

Please check your Applications menu for "Play Shop" which is the updated, re-branded Android Marketplace.
answered 2 years ago
Samsung Service
+1point
1out of 1found this answer helpful.
Question

I removed the Android Market app. By holding and dragging it away. How can I get it back?

asked 2 years ago
Rover
on Galaxy Y
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Rover, Android Market is now called Google Play and will appear within your Applications menu under the name "Play Shop". To add a shortcut to your homescreen, please select and drag.
answered 2 years ago
Samsung Service
0points
1out of 2found this answer helpful.
Question

How do I add contacts to the phone

asked 2 years ago
confused
Essex
on Galaxy Y
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Contacts can be added to the phone from within the phone dialer. Simply input the telephone number of the contact and select the onscreen option for "add to contacts".
answered 2 years ago
Samsung Service
-1point
1out of 3found this answer helpful.
Question

Unable to connect to PC in mass storage mode. Need to know the procedure?

1. I do have a Samsung galaxy Y GT-S5360.
2. I am unable to connect to PC
3. Unable to transfer the Photos and songs, everytime i need to use bluetooth connection.
4. Let me know he procedure to connect to PC usingUSB.

Thank you
asked 2 years ago
Pratap
Bangalore
on Galaxy Y
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
If the phone is not appearing as a drive on your PC when in Mass Storage mode, we would suggest you use our Samsung KIES software. Available here: www.samsung.com/uk/kies

Let us know how you get on.
answered 2 years ago
Samsung Service
-1point
0out of 1found this answer helpful.
Question

HOW DO I DOWNLOAD PICTURES FROM MOBILE TO LAPTOP

I want to download pictures from my mobile to my laptop so I can send them to family in Australia, Iam no wizkid and 65 years old, not at all technically minded, so to some this may be a stupid question????? I have put the memory card in the side which was provided with the phone,now what?
asked 2 years ago
RIOCHIC
on Galaxy Y
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Riochic.

Can you please visit the following link and download and install our Samsung KIES software : www.samsung.com/uk/kies.

Once this has been installed please do the following: Open the program and wait for it to fully load, unlock the screen of your phone and connect to the PC, your items will then be displayed onscreen and you will be able to copy them onto your computer.

If you need any assistance with this, please contact our team who will talk you through the process - 0330 726 7864 option 3 followed by option 2.
answered 2 years ago
Samsung Service
+3points
3out of 3found this answer helpful.
Question

what kind of memory cards i cn use with this phone??

asked 2 years ago
komal
on Galaxy Y
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Komal, this phone supports MicroSD cards up to 32GB in size.
answered 2 years ago
Samsung Service
+2points
2out of 2found this answer helpful.
Question

How do i access the user manual for galaxy GT-S5360

asked 2 years ago
Susiepoos
Buxton, Norwich
on Galaxy Y
-1point
0out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
The user manual for your device can be found on the support section of our website.

http://www.samsung.com/uk/support/model/GT-S5360MAAXEU-downloads
answered 2 years ago
Samsung Service
+1point
1out of 1found this answer helpful.
Question

Where do I put the memory card in the Galaxy y

asked 2 years ago
john&margaret
Co Mayo
on Galaxy Y
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi John and Margaret.

A Micro SD card can be inserted into this device by removing the back cover and gently placing it into the slot on the side.
answered 2 years ago
Samsung Service
+3points
3out of 3found this answer helpful.
Question

my battery last less than 4hrs. Howcan I extend this as cell standby is 49% and Phone Idle is 43%.

When I purchased the phone the consultant said we must first use the phone with the battery partly charge, before we recharge fully. However the guide indicates he battery must be charged fully before using. Will this cause the battery to be damaged, as I charge this phone on a daily basis and does not even last 8 hrs.
Apart from reducing brightness and switch off B/T, WFI and GPS what can I do to extend the battery life.
asked 2 years ago
n rhodes
cape town - south africa
on Galaxy Y
0points
1out of 2found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Sorry to hear that you are having issues with your battery. Another step you could try is to perform a reset on the device. Please back up all data and do the following - Settings - Privacy - Factory data reset.

Failing this, the only other option would be to purchase a new battery for the phone. Please visit www.4mysamsung.co.uk where this item can be acquired.

We hope you get this working correctly soon.
answered 2 years ago
Samsung Service
-1point
0out of 1found this answer helpful.
Question

How can I download a user manual for galaxy GTS5360

asked 2 years ago
sheila rh
sheffield
on Galaxy Y
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
If u follow the link below it will take you to the Samsung website where you can access the user manual where it gives you detailed information about your phone.

http://downloadcenter.samsung.com/content/UM/201201/20120125155414560/GT-S5360_UM_T-Mobile_Gingerbread_Eng_Rev.1.0_111031_Screen.pdf
answered 1 year, 9 months ago
Kazz
+1point
1out of 1found this answer helpful.
Question

I need to know how predictive text operates,the instruction book is useless

I have bought a Galaxy GT-S5360
asked 2 years ago
George
Bucks.UK
on Galaxy Y
-1point
0out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Go to Settings, Locale and text, Samsung keypad and select XT9. This switches predictive text on. Below this is a link to some advanced settings, which you might find usefull like spell checking etc.
answered 1 year, 9 months ago
Kazz
0points
0out of 0found this answer helpful.
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