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Most Recent Questions
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my s4 updated to 4.4.2 but emails no longer sync. Please help
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Customer Questions & Answers for
samsung Galaxy Y (Black)

Start your new smart life with the Samsung Galaxy Y, specially designed for young, dynamic mobile users who want to stay in touch and connected on the move. You can enjoy all the benefits of an Android-driven smartphone, including great apps, faster downloads, Wi-Fi connectivity and a more intuitive and attractive user interface. Accessing web-based apps and mobile internet has never been easier, with an on-screen QWERTY keyboard for fast and easy messaging and spacious 3” screen despite the Galaxy Y’s compact and sleek design. Welcome to a smarter, better life.
Customer Questions & Answers:
418 Questions
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204 Answers
Overall Rating:
3.958 out of 5
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Questions & Answers for samsung Galaxy Y (Black)

Question

How can I stop the phone notifying me that I have voicemail, when I dont have any.

This happens every time the phone is switched on.
asked 1 week, 4 days ago
Paul r w
Fakenham Norfolk
on Galaxy Y (Black)
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answer 1
Hi.

I recommend performing a factory data reset on your Galaxy Y. You can do this by following these steps:
Settings - Back up and reset - Factory data reset - Reset device - Erase everything.

Performing a factory data reset will erase all data from your device. I advise that you back up your data on Samsung KIES. Please see the link below to find all of the information and tutorials on Samsung KIES:

http://www.samsung.com/uk/support/usefulsoftware/KIES/

I hope this helps.
answered 1 week, 3 days ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

unable to download games

unable to download application or games getting response as there is no sufficient space but whereas my sd card is having more than 3gb place and application is only in 20 mb can you solve my problem
asked 1 week, 6 days ago
anand
hyderabad
on Galaxy Y (Black)
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Question

why does my phone keep switching itself off

asked 3 weeks ago
forgett it
scotland
on Galaxy Y (Black)
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Question

why does my phone keep switching itself off

asked 3 weeks ago
forgett it
scotland
on Galaxy Y (Black)
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Question

How long should a fully charged battery last in standby

How long should the battery charge last in standby
asked 4 weeks ago
Brian Bass
Leicester
on Galaxy Y (Black)
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Question

I seem to have lost the Play store app from my apps screen, how do I get it back?

asked 1 month ago
Hilary
Yelverton
on Galaxy Y (Black)
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Question

My Sons phone will not boot i just think it needs a reflash of the os not sure what file to use

it is a samsung galaxy young GT-S5360
asked 1 month, 1 week ago
Kryton
Manchester
on Galaxy Y (Black)
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1 answer
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answer 1
Hi.

Due to the nature of the issue I recommend contacting your nearest repair centre. Please visit the link below which will aid you in locating it.

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 1 month, 1 week ago
Samsung E-Support
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Question

I have over 1,000 emails in my inbox. How do I select all to delete?

asked 1 month, 1 week ago
Monovian
Norfolk
on Galaxy Y (Black)
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answer 1
Hi.

This selection will differ from each email application. If you are using the email application that is pre-installed on to the device, simply press the select all option at the top of your inbox folder. This will place a tick next to each of your emails. After this selection has been made, select the delete button.

Alternatively, if you are using a third party email application, please contact them directly for specific information regarding the app features.

Thanks.
answered 1 month, 1 week ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

Google Services Framework app problem

I constantly get the following error message: "the application Google Services Framework (process.com.google.process.gapps) has stopped unexpectedly. Please try again". It is stopping me being able to use the phone. From the internet this seems to be a fairly widespread problem with Samsung phones, but none of the solutions on the internet work with my phone.
asked 1 month, 2 weeks ago
Peteinterpol
UK
on Galaxy Y (Black)
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Question

Driver for PC

I Need a Driver for my PC for my< Handy Samsung Galaxy Young GT 2 5360. Where can I find this Driver?
asked 1 month, 3 weeks ago
wabnig
on Galaxy Y (Black)
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Question

my camera is not working

when i turn on my camera on my galaxy gts5830 it it

when i turn on my camera on my galaxy gts 5830 it freezes and will not take pics sybols of the camera lenz and battery and simcard appear 0n the screen any help please
asked 2 months ago
vanfrenchie
newcastle upon tyne
on Galaxy Y (Black)
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Question

HOW DO I SAVE A RINGTONE FROM A DOWNLOAD

asked 2 months, 1 week ago
GEORGE
SUNDERLAND
on Galaxy Y (Black)
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1 answer
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answer 1
Hi George,

On your widgets, tap open Music > play the selected MP3 > whilst song is playing, tap the Menu key > Set as ringtone. Hope this helps.
answered 2 months, 1 week ago
Jessica Thomas
0points
0out of 0found this answer helpful.
Question

my gt s5360 does not connected with pc via kies

my gt s5360 does not connected with pc via kies
asked 2 months, 3 weeks ago
amitshbpl
on Galaxy Y (Black)
-1point
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Question

HOW DO I TRANSFER ALL MY NUMBERS TO THE PHONE AND THEN TRANSFER THEM TO ANOTHER SIM

asked 2 months, 3 weeks ago
PMD ROBERTS
on Galaxy Y (Black)
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1 answer
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answer 1
Hi,

To transfer contacts from your SIM card to your phone: Tap Phone > Contacts > press the Menu button > Settings > Import/Export > Import from SIM card. Hope this helps.
answered 2 months, 3 weeks ago
Jessica Thomas
+1point
1out of 1found this answer helpful.
Question

how do i sync my galaxy y 5360 with my bluetooth earpiece?

asked 3 months ago
lynchyd
oxford
on Galaxy Y (Black)
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Question

my samsung y gt-s5360 text memory is full and is rejecting incoming texts cannot empty memory any idea how i do this please

as above
asked 3 months, 2 weeks ago
spud
perton.wolverhampton
on Galaxy Y (Black)
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1 answer
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answer 1
Hi, Have you tried factory resetting your phone? You can do this by: Pressing and holding the power button for 8-10 seconds. Your device will then reboot automatically. Please note you will need to back up all data as this will erase all information on your phone and take it back to when you first purchased it. Hope this helps.
answered 3 months, 2 weeks ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

My internel memory is always nearly full

My phone frustrates me how can I make space on my device or move to sd card
asked 3 months, 3 weeks ago
phec
bedfordshire
on Galaxy Y (Black)
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Question

does the galaxy y have a voice diaing funtion

does the galaxy y have a voice dialling function -if so how do you access
asked 3 months, 3 weeks ago
bgorner
southend essex
on Galaxy Y (Black)
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Question

Phone not dialling

I highlight favourite number, press dial but nothing happens, I keep pressing, move the phone around, press a few more times and then it connects. Same happens when I try to text , the letters will not appear in the message box. The phone is three weeks old.
asked 3 months, 3 weeks ago
Angie
Coventry
on Galaxy Y (Black)
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1 answer
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answer 1
Hi Angie, You could try resetting your phone. You can do this by: Pressing Settings> Privacy> Factory data reset> Reset phone> Erase everything. This will reboot your device. Hope this helps.
answered 3 months, 3 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

how can i connect it to pc when i use ODIN mode

asked 3 months, 3 weeks ago
christine
philippines
on Galaxy Y (Black)
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