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Most Recent Questions
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Customer Questions & Answers for
samsung Galaxy Y (Black)

Start your new smart life with the Samsung Galaxy Y, specially designed for young, dynamic mobile users who want to stay in touch and connected on the move. You can enjoy all the benefits of an Android-driven smartphone, including great apps, faster downloads, Wi-Fi connectivity and a more intuitive and attractive user interface. Accessing web-based apps and mobile internet has never been easier, with an on-screen QWERTY keyboard for fast and easy messaging and spacious 3” screen despite the Galaxy Y’s compact and sleek design. Welcome to a smarter, better life.
Customer Questions & Answers:
409 Questions
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201 Answers
Overall Rating:
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Questions & Answers for samsung Galaxy Y (Black)

Question

Driver for PC

I Need a Driver for my PC for my< Handy Samsung Galaxy Young GT 2 5360. Where can I find this Driver?
asked 2 days ago
wabnig
on Galaxy Y (Black)
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Question

my camera is not working

when i turn on my camera on my galaxy gts5830 it it

when i turn on my camera on my galaxy gts 5830 it freezes and will not take pics sybols of the camera lenz and battery and simcard appear 0n the screen any help please
asked 6 days ago
vanfrenchie
newcastle upon tyne
on Galaxy Y (Black)
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Question

HOW DO I SAVE A RINGTONE FROM A DOWNLOAD

asked 2 weeks, 4 days ago
GEORGE
SUNDERLAND
on Galaxy Y (Black)
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1 answer
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answer 1
Hi George,

On your widgets, tap open Music > play the selected MP3 > whilst song is playing, tap the Menu key > Set as ringtone. Hope this helps.
answered 2 weeks, 4 days ago
Jessica Thomas
0points
0out of 0found this answer helpful.
Question

my gt s5360 does not connected with pc via kies

my gt s5360 does not connected with pc via kies
asked 4 weeks, 1 day ago
amitshbpl
on Galaxy Y (Black)
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Question

HOW DO I TRANSFER ALL MY NUMBERS TO THE PHONE AND THEN TRANSFER THEM TO ANOTHER SIM

asked 1 month ago
PMD ROBERTS
on Galaxy Y (Black)
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1 answer
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answer 1
Hi,

To transfer contacts from your SIM card to your phone: Tap Phone > Contacts > press the Menu button > Settings > Import/Export > Import from SIM card. Hope this helps.
answered 1 month ago
Jessica Thomas
+1point
1out of 1found this answer helpful.
Question

how do i sync my galaxy y 5360 with my bluetooth earpiece?

asked 1 month, 1 week ago
lynchyd
oxford
on Galaxy Y (Black)
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Question

my samsung y gt-s5360 text memory is full and is rejecting incoming texts cannot empty memory any idea how i do this please

as above
asked 1 month, 3 weeks ago
spud
perton.wolverhampton
on Galaxy Y (Black)
0points
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1 answer
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answer 1
Hi, Have you tried factory resetting your phone? You can do this by: Pressing and holding the power button for 8-10 seconds. Your device will then reboot automatically. Please note you will need to back up all data as this will erase all information on your phone and take it back to when you first purchased it. Hope this helps.
answered 1 month, 3 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

My internel memory is always nearly full

My phone frustrates me how can I make space on my device or move to sd card
asked 1 month, 3 weeks ago
phec
bedfordshire
on Galaxy Y (Black)
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Question

does the galaxy y have a voice diaing funtion

does the galaxy y have a voice dialling function -if so how do you access
asked 1 month, 4 weeks ago
bgorner
southend essex
on Galaxy Y (Black)
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Question

Phone not dialling

I highlight favourite number, press dial but nothing happens, I keep pressing, move the phone around, press a few more times and then it connects. Same happens when I try to text , the letters will not appear in the message box. The phone is three weeks old.
asked 2 months ago
Angie
Coventry
on Galaxy Y (Black)
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1 answer
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answer 1
Hi Angie, You could try resetting your phone. You can do this by: Pressing Settings> Privacy> Factory data reset> Reset phone> Erase everything. This will reboot your device. Hope this helps.
answered 1 month, 4 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

how can i connect it to pc when i use ODIN mode

asked 2 months ago
christine
philippines
on Galaxy Y (Black)
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Question

once my mobile is currepted so where i get original software for my mobile for free?

asked 2 months ago
shubham
islampur
on Galaxy Y (Black)
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1 answer
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answer 1
Hi.

Due to the nature of the issue I recommend contacting your nearest repair centre. Please visit the link below which will aid you in locating it.

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 1 month, 3 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Have just bought a Galaxy Y GT-S5360. Im a complete novice! Can anyone tell me how to find my text sent items, drafts etc.

asked 2 months, 1 week ago
Nikki
Leighton Buzzard
on Galaxy Y (Black)
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1 answer
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answer 1
Hi Nikki, When you send a text message it creates a thread, this then stays with that contact you have sent a message to. You are then able to click on that message and scroll back to past messages. If you have started to write a message and then exit out of that screen the message is automatically saved for you. Hope this helps.
answered 2 months, 1 week ago
Samsung E-Support
0points
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Question

Galaxy Y not finding wifi networks

I think I might have deleted something I shouldnt have. When I go to wifi settings the scan just doesnt find networks. Other devices in the same room do find it, so I know the network is working. Also, in advanced settings, the MAC address and IP address are unavailable.
How do I get it back?
asked 2 months, 2 weeks ago
jimothy
UK
on Galaxy Y (Black)
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1 answer
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answer 1
Hi.

I recommend performing a factory data reset on your Galaxy Y. You can do this by following these steps:
Settings - Back up and reset - Factory data reset - Reset device - Erase everything.

Performing a factory data reset will erase all data from your device. I advise that you back up your data on Samsung KIES. Please see the link below to find all of the information and tutorials on Samsung KIES:

http://www.samsung.com/uk/support/usefulsoftware/KIES/

I hope this helps.
answered 2 months, 2 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Where is the alarm clock?

I cant find the alarm clock and other stuff is missing. What happened?
asked 2 months, 3 weeks ago
sabia
London
on Galaxy Y (Black)
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1 answer
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answer 1
Hi Sabia, You can try downloading the latest software. Please check out this link to show you how to do this http://www.samsung.com/uk/support/usefulsoftware/KIESTUTORIAL/JSP. I have also included the link for the software http://www.samsung.com/uk/consumer/mobile-devices/smartphones/android/GT-S5360MAAXEU. Hope this helps.
answered 2 months, 2 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

my phone got hanged and then i reboot system and its got jammed on that and says appling muti-csc-- then i downloaded samsung kies on my computer

then i downloaded samsung kies on my computer and attached a usb wire to this phone it keeps on displaying message that insert the disk that came with your cdc abstract control model (acm) when i purchased this phone there was no cd with the software included PLEASE REPLY (ASAP)
asked 2 months, 3 weeks ago
ABDUL
Dudley
on Galaxy Y (Black)
+1point
1out of 1found this question helpful.
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1 answer
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answer 1
Hi Abdul, Due to the nature of issue, Please check out this link to find your nearest service centre http://www.samsung.com/uk/support/servicelocation/. Hope this helps.
answered 2 months, 1 week ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How do I stop my bluetooth device ie Galaxy Y from disconnecting?

My galaxy y keeps disconnecting from my Bluetooth hands free facility in my car Why. There are no time limits but connection never lasts longer than 1 hour.
asked 3 months ago
Chris56
Home
on Galaxy Y (Black)
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Question

KIES FAILING EVERY TIME

Cannot find BCM21553-Thunderbird anywhere on Samsung. Question, where the heck can I find it. KIES IS FAILING TO DOWNLOAD EVERY TIME have tried 4 times so far and each time KIES will not connect to my Galaxy Y time Samsung sorted this out.
asked 3 months, 2 weeks ago
cilofa
Bude
on Galaxy Y (Black)
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1 answer
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answer 1
Hi Cilofa,

Due to the nature of this enquiry, please call our contact centre on 0330 726 7864 so that we can help talk you through this. Thank you.
answered 3 months, 2 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Charging the battery

How many hours are needed to fully charge a new battery?
asked 3 months, 3 weeks ago
cilofa
Bude
on Galaxy Y (Black)
+1point
1out of 1found this question helpful.
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1 answer
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answer 1
Hi Cilofa,

There is no specific time limit however, I would advise that you charge the battery until it reaches 100%. Hope this helps.
answered 3 months, 2 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

how to reprogram a samsung galaxy y?

asked 3 months, 3 weeks ago
shelle
Baguio city, Philippines
on Galaxy Y (Black)
-1point
0out of 1found this question helpful.
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1 answer
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answer 1
Hi Shelle,

I'm afraid we do not recommend reprogramming any devices. Please contact your local repair centre if you wish to speak to an engineer for some advise http://www.samsung.com/uk/support/servicelocation/ Hope this helps.
answered 3 months, 1 week ago
Samsung E-Support
0points
0out of 0found this answer helpful.
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