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Customer Questions & Answers for
samsung Galaxy Pocket Neo

Enjoy a pocket-friendly mobile that gives you all the smart features you need to enjoy life on the go. The compact and stylish Samsung Galaxy Pocket Neo features the Android 4.1 Jelly Bean operating system, so you can enjoy a world of amazing Android apps and games. The device also offers powerful performance, fast and smooth internet browsing and smart features such as the Motion UI and fine-tuned multimedia playback.
Customer Questions & Answers:
9 Questions
 | 
8 Answers
Overall Rating:
4 out of 5
4
out of
5

Questions & Answers for samsung Galaxy Pocket Neo

Question

Can I use a gps app on this phone?

asked 4 months, 1 week ago
Ross
on Galaxy Pocket Neo
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Ross,

Yes this phone has GPS.

Thanks
answered 4 months, 1 week ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

What size Sim card does it use?

asked 3 months, 3 weeks ago
Graham
on Galaxy Pocket Neo
-1point
0out of 1found this question helpful.
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1 answer
Answers
answer 1
Hi Graham,

This device takes a Micro Sim card.

Thanks
answered 3 months, 2 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

What size of sim fits into the phone?

asked 3 months, 3 weeks ago
Thank You
on Galaxy Pocket Neo
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

This phone is compatible with a micro Sim card.

Thanks
answered 3 months, 2 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

What SAR rating does this phone have?

asked 1 month, 4 weeks ago
KateM
Leeds
on Galaxy Pocket Neo
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Kate,

Below is a link with all the information regarding SAR levels on the Galaxy Pocket Neo;

http://www.samsung.com/sar/sarMain?...

Thanks.
answered 1 month, 3 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Can i download watsapp and bbm on this phone?

asked 3 months ago
thelisha
oudtshoorn
on Galaxy Pocket Neo
-1point
0out of 1found this question helpful.
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1 answer
Answers
answer 1
Hi Thelisha,

Please search for these applications in the Play store on your device.

If the applications are compatible with your phone they will appear in the search.

Unfortunately, we cannot guarantee compatibility with any application not developed or maintained by Samsung. We recommend you contact the developer of these apps to check compatibility with your Samsung device.

Thanks
answered 3 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

update 4.2 for Android

Whether the update 4.2 for Android, Samsung Pocket Neo s5310?
asked 4 months, 2 weeks ago
lastoka590
on Galaxy Pocket Neo
0points
1out of 2found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Regarding your query please be advised that there is currently no official release date for a newer firmware version for your product.

You can check for available updates for your device on its support page on our website or by connecting to Samsung KIES.

You can also get the latest news on software releases for our devices on the official Samsung UK Facebook page (facebook.com/SamsungMobileUK) or our Twitter feed (twitter.com/SamsungMobileUK).

Thanks.
answered 4 months, 1 week ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

can you tether this phone to a PC?

either with cable or wirelessly
asked 4 months ago
loungeroom
on Galaxy Pocket Neo
+1point
1out of 1found this question helpful.
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1 answer
Answers
answer 1
Hi,

Yes this is possible. You can find instructions on how to do this on the link provided:

http://skp.samsungcsportal.com/inte...

Thanks
answered 4 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

How do u take the lock of samsung pocket neo when I am in a phone call instead of keep double tapping my screen every couple of seconds can u help ple

Every time I make or receive a call I have to keep tapping my screen twice to get it to unlock its a samsung galaxy pocket neo
asked 2 months, 1 week ago
patrick.apps
United Kingdom
on Galaxy Pocket Neo
-1point
0out of 1found this question helpful.
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1 answer
Answers
answer 1
Hi Patrick,

We recommend you contact our Galaxy Team on 0330 726 7864 so that we can troubleshoot this issue with you.

Thanks.
answered 2 months ago
Samsung E-Support
-3points
0out of 3found this answer helpful.
Question

How do I unlock the phone function

asked 8 months ago
Gail
on Galaxy Pocket Neo
-2points
0out of 2found this question helpful.
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0 answers
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