Enjoy a pocket-friendly mobile that gives you all the smart features you need to enjoy life on the go. The compact and stylish Samsung Galaxy Pocket Neo features the Android 4.1 Jelly Bean operating system, so you can enjoy a world of amazing Android apps and games. The device also offers powerful performance, fast and smooth internet browsing and smart features such as the Motion UI and fine-tuned multimedia playback.
Hi Norman, Please check out this link for the manual (page 41) on how to do this http://downloadcenter.samsung.com/content/UM/201305/20130527153855105/GT-S5310_UM_EU_Jellybean_Eng_Rev.1.0_130516.pdf. Hope this helps.
Here is a link to our service centre locator, http://www.samsung.com/uk/support/servicelocation/ This will provide you with details of your nearest drop-in centre to get your Galaxy Pocket Neo flashed for you. Hope this helps.
Please search for these applications in the Play store on your device.
If the applications are compatible with your phone they will appear in the search.
Unfortunately, we cannot guarantee compatibility with any application not developed or maintained by Samsung. We recommend you contact the developer of these apps to check compatibility with your Samsung device.