Hi Ravi, we are sorry to hear that your touchscreen is no longer functioning correctly. You may be able to backup your contact information by using our Samsung KIES software, available here: www.samsung.com/uk/kies.
We would also suggest that you visit your nearest service centre where a repair can be carried out on the device, please note if you are outside of your warranty period or if this was found to be a non manufacturing fault, a charge would apply.
Details of your nearest service centre can be found here: http://www.samsung.com/uk/support/location/supportServiceLocation.do?page=SERVICE.LOCATION
answered 1 year, 2 months ago
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