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Most Recent Questions
Recent Question:
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Customer Questions & Answers for
samsung GT-S3350

Customer Questions & Answers:
18 Questions
 | 
12 Answers
Overall Rating:
4.348 out of 5
4.3
out of
5

Questions & Answers for samsung GT-S3350

Question

How to import contacts on Samsung GT 3350

I am trying to import vCard contacts that are saved on my SD card to my phone. The format should be supported by android/ samsung, but I cannot for the life of me find the Import/export option for contacts that I used to have on my other samsung phone.
asked 2 weeks, 3 days ago
ClaFe
London
on GT-S3350
0points
0out of 0found this question helpful.
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0 answers
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Question

Even with Samsung Kies , I cant connect my Ch@t335 to my PC , why ?

asked 1 month ago
luckeR
on GT-S3350
0points
1out of 2found this question helpful.
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2 answers
Answers
answer 1
Hi.

I recommend trying the troubleshoot connection option on Samsung Kies. Ensure that you are operating on Samsung Kies and not Kies 3. To perform the “troubleshooting connection” please follow the steps below.

1. Disconnect the device from the computer and launch Samsung Kies.
2. Click "Troubleshoot connection error". You can also access this under “Tools”.
(Please make sure your device is disconnected from Samsung Kies and click Start to run the troubleshooting process.)
3. Kies is now initializing the connection. (The time of completion will vary depending on your computers performance.)
4. Click complete and connect your device to the computer.
5. Follow the instructions on page 53 of the user manual provided in the link below to connect to Kies.

http://downloadcenter.samsung.com/content/UM/201304/20130413103940656/GT-S3350_UM_Open_EU_Eng_Rev.1.3_130205_Screen.pdf

If you are connecting your device to the computer without Samsung Kies then please try these steps:

1. Remove all previously installed Samsung software or drivers.
2. Connect your device to the computer.
3. Allow the computer to detect the device and install the drivers.

If the above steps haven’t rectified the problem try the process again, however using a different USB port on the computer. Also if possible, try the process with a new USB cable.

I hope this helps.
answered 1 month ago
Samsung E-Support
-2points
0out of 2found this answer helpful.
answer 2
Hi,

Once, you have connected your device to the PC using the USB cable, in Menu mode, select Settings → PC connections → Samsung Kies. If this does not work, connect to a mass storage device. Reconnect your device to the computer using the USB cable and in Menu mode, select Settings → PC connections → Mass storage. When connected, a pop-up window will appear on the PC. Open the folder to view files and then copy files from the PC to the memory card or devices internal memory. Hope this helps.
answered 1 month ago
Samsung E-Support
-3points
0out of 3found this answer helpful.
Question

Will New PC Studio software work with a GT-S3350 mobile?

NPC studio software in great. Will this work with S3350. Thanks.
asked 1 week ago
Richard
UK
on GT-S3350
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

I'm afraid that the GT-S3350 is not compatible with the New PC Studio software. New PC Studio only supports a limited number of devices.

However, the GT-S3350 can be connected via Samsung Kies. Please see page 53 onwards of the user manual for a step by step guide on how to do this.

http://downloadcenter.samsung.com/content/UM/201304/20130413103940656/GT-S3350_UM_Open_EU_Eng_Rev.1.3_130205_Screen.pdf

I hope this helps.
answered 5 days ago
Samsung Support
+1point
1out of 1found this answer helpful.
Question

How do i set up mms and e-mail

Please send me full
proceedure for setting up mms and e-mail
asked 1 week, 6 days ago
bobd007
Bridlington
on GT-S3350
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi, Please check out this link for the manual (page 30-31) on how to do this http://downloadcenter.samsung.com/content/UM/201304/20130413103940656/GT-S3350_UM_Open_EU_Eng_Rev.1.3_130205_Screen.pdf. Hope this helps.
answered 1 week, 4 days ago
Samsung Support
0points
0out of 0found this answer helpful.
Question

can I remove the social media apps or hide them as this is for a young girl

asked 1 month, 2 weeks ago
rogerthedodger
milton keynes
on GT-S3350
0points
0out of 0found this question helpful.
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1 answer
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answer 1
Hi, I'm afraid that you cannot remove or hide pre-installed applications on this device. Thank you.
answered 3 weeks, 5 days ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

my samsung GT-s3350 always turns of when i type a letter

asked 3 months, 3 weeks ago
zozo .m.
on GT-S3350
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi,

Due to the nature of this enquiry, please call the Galaxy team on 0330 726 7864 for further information.

Thanks
answered 3 months, 2 weeks ago
Samsung E-support
+1point
1out of 1found this answer helpful.
Question

Why does my phone say "incorrect simcard?"

i bought the phone and tried to put my simcard in it. a message comes up "incorrect simcard" and i cant use the phone The sim works in other phones so i know its the phone. The phone is on Orange and the sim is an Orange sim???
asked 3 months, 3 weeks ago
fkelly
warwicshire
on GT-S3350
0points
0out of 0found this question helpful.
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0 answers
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Question

chat335 - why does it keep going to standby/sleep before I can complete any task?

I know that pressing alt will restore the screen but having to do this all the time renders the phone pretty useless
asked 5 months, 2 weeks ago
sreeves
uk
on GT-S3350
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi,

It is most likely a minor software confliction that is causing this issue to occur.

These minor software issues can easily be resolved by performing a factory reset on your device.
You can perform a factory reset on your device by navigating to the following menu:

Settings > Backup and reset > Factory data reset

Please note you will lose all applications and saved data, including your Google account, so ensure that you back up your device prior to performing the reset. This may help resolve any issues you are having.

If you continue to experience these issues after the reset please contact our Technical Support Team for further assistance on 0330 7267864.

Thanks
answered 5 months, 1 week ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Can i use the browser with just the wifi and not have a data plan?

I would like to give this to one of my kids and they do not have data plans but the house has wifi. Can it be set up to just use the wifi for all social networking.
asked 9 months ago
Anonymous
on GT-S3350
0points
0out of 0found this question helpful.
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1 answer
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answer 1
Hi,

Yes you can do this, although you will have to contact the network provider and have the data removed from your plan.

Thanks.
answered 9 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

i cant remember phone lock how to unlock

asked 9 months ago
Anonymous
northfleet
on GT-S3350
-2points
0out of 2found this question helpful.
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1 answer
Answers
answer 1
Hi,

If you have forgotten your phone password you will have to call out technical support team on 0330 7267864 or visit your local service center. You can check the location of your nearest Samsung service center by following the link below:

http://www.samsung.com/uk/support/l...

Thanks
answered 9 months ago
Samsung E-Support
-5points
0out of 5found this answer helpful.
Question

How do I turn voicemail off on my Samsung Ch@t335?

asked 9 months ago
Anonymous
on GT-S3350
-1point
0out of 1found this question helpful.
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1 answer
Answers
answer 1
Hi,

This is an option with your network provider, you will need to contact them.

Thanks.
answered 9 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

How do I deactivate the internet on my GT-S3350

asked 11 months ago
Anonymous
on GT-S3350
+1point
3out of 5found this question helpful.
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1 answer
Answers
answer 1
Hi

Go to Settings> Wireless and Networks > scroll to Mobile Network > un-check "use packet data".

Thanks.
answered 11 months ago
Samsung E-Support
-8points
1out of 10found this answer helpful.
Question

how do i receive and send emails on my 3350

When following the instruction booklet and then sending and email i says server problem !!!!!
asked 1 year, 7 months ago
Anonymous
NW England
on GT-S3350
-8points
0out of 8found this question helpful.
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Question

my samsung GT-S3350 turn off when i get the incoming call

when the call me on my samsung GT-S3350 the phone got off
asked 1 year, 8 months ago
Anonymous
hull
on GT-S3350
0points
4out of 8found this question helpful.
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0 answers
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Question

Samsung kies

I try to download the kies software for my Samsung Ch@t 335 phone and when it comes to installing it stays on this message, INSTALLING HOTFIX and goes no further.
asked 1 year, 7 months ago
GIFFY
on GT-S3350
-2points
0out of 2found this question helpful.
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0 answers
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Question

How do i change from turkish back to english?

asked 2 years, 2 months ago
Bentley Ben
on GT-S3350
+2points
2out of 2found this question helpful.
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1 answer
Answers
answer 1
From the main screen, press the inner left button. This will take you to main menu. Go to Ayarlar and select with left button. Scroll to telefon *number 4*, select with left button, and then select dil *number 1* Select English.
answered 1 year, 9 months ago
Anonymous
+2points
2out of 2found this answer helpful.
Question

Why can I not lengthen the number of rings before my answer service automatically answers.

For some strange reason my GT S3350 does not allow you to get more ring time before the auto answer kicks in. Can this be solved.
asked 2 years, 2 months ago
Anonymous
Walsall
on GT-S3350
-1point
0out of 1found this question helpful.
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0 answers
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Question

how to get up dates for my phone

cant get on twitter my phone turns off
asked 2 years, 3 months ago
Anonymous
on GT-S3350
-1point
0out of 1found this question helpful.
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0 answers
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