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Customer Questions & Answers for
Ch@t 335

Samsung Ch@t 335 shows a stylish side to smarter communication. With the slimmest profile of any QWERTY phone and fluidic design with a premium metal finish, this mobile raises the style bar. It also offers amazing connections to your social networks, instant messaging and email. The improved QWERTY system makes typing on-the-go effortless, while the optical trackpad helps navigate websites swiftly and in total comfort. It is mobile performance that is perfect for socialising.
Customer Questions & Answers:
199 Questions
 | 
70 Answers
Overall Rating:
4.282 out of 5
4.3
out of
5
(475 Reviews)475

Questions & Answers for samsung Ch@t 335

Question

Lightweight or heavyweight?

Does the phone feel quite heavy or quite light?
asked 3 years, 10 months ago
Spanner
Devon
on Ch@t 335
-7points
1out of 9found this question helpful.
3 answers
Answers
answer 1
its quite light its not heavy.
answered 2 years, 5 months ago
s/\msung
+2points
2out of 2found this answer helpful.
answer 2
about average for a good sized phone, not too light, not too heavy.
answered 3 years, 9 months ago
clivusdel
+2points
2out of 2found this answer helpful.
answer 3
It's quite light.
answered 3 years, 10 months ago
Craw
+2points
2out of 2found this answer helpful.
Question

Can we see the next pic in my files without going back??

asked 3 years, 9 months ago
Nitin
Mumbai
on Ch@t 335
-13points
0out of 13found this question helpful.
2 answers
Answers
answer 1
Yes you can. Please follows this path: images - open - scroll the list and choose the pic - view - view (again) - now touch the track pad to the right for viewing the next photo, to the left for the previous one. Ciao.
answered 3 years, 5 months ago
arcid63
Italy
+3points
3out of 3found this answer helpful.
answer 2
Yes, use the optical track pad. (slowly slide to the right)
answered 3 years, 9 months ago
Sridhar
Bangalore, India
+5points
5out of 5found this answer helpful.
Question

do you have to pay for the wi-fi?

do you have to pay for the wi-fi if you dont have credit.
asked 3 years, 8 months ago
katie
uk
on Ch@t 335
-9points
10out of 29found this question helpful.
2 answers
Answers
answer 1
it depends on the network
answered 3 years, 4 months ago
aggett
-4points
2out of 8found this answer helpful.
answer 2
I don't have to pay for the wi-fi on my ch@t335. but i don't know if the make will make any difference!
answered 3 years, 7 months ago
Smiley12
+2points
8out of 14found this answer helpful.
Question

Does the phone show text messages in a conversation?

Like that of Iphone, and blackberry.
User submitted photo
asked 3 years, 7 months ago
sandy
Other
on Ch@t 335
+8points
8out of 8found this question helpful.
2 answers
Answers
answer 1
Yes it does, if you got to, menu-messages then to conversations then you can see the conversations you have had and carry them on, while your on it x
answered 2 years, 9 months ago
Phone addict 101
+1point
1out of 1found this answer helpful.
answer 2
no but if you go onto your messages and then conversation, you can see them all there but you cant view them while youre typing
answered 3 years, 5 months ago
eeee
+1point
1out of 1found this answer helpful.
Question

Where do I find the mac address for the samsung ch@t 335?

Hi.

Where do I find the mac address for the samsung ch@t 335? I need the mac address to connect to my wireless :(
asked 3 years, 6 months ago
bluetulip
on Ch@t 335
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
Hi,

The Mac Address is registered in the "About Phone" section of the phone which can be found in settings.
answered 3 years, 3 months ago
Samsung customer service
-4points
0out of 4found this answer helpful.
answer 2
hopefully you figured it out already...

go to apps
0 Wi-fi
select options
5 details
scroll down
Device MAC' at the bottom
answered 3 years, 3 months ago
slimjim
uk
0points
1out of 2found this answer helpful.
Question

Does this phone have threaded messaging for SMS?

I'm really looking forward to buying this phone, but i have to know if this can provide me with the threaded messaging that i need. thanks
asked 3 years, 5 months ago
vulcan
Philippines
on Ch@t 335
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Hi,

Yes, this was part of the design specification so will be included.
answered 3 years, 3 months ago
Samsung customer service
0points
1out of 2found this answer helpful.
answer 2
It has sort of a threading messages app, which I rarely use as I'm not too good on chatting (maybe I'm too old for that ;-))).
Please go to: Messages - Conversations - Options - Go to message composer.
answered 3 years, 4 months ago
arcid63
Italy
0points
0out of 0found this answer helpful.
Question

Is there a setting to get a repeat reminder for a missed call or text?

Hi, Is there a setting to continue reminding you you have a new unread text or missed call on this phone?
Thanks
asked 3 years, 8 months ago
newbie
on Ch@t 335
+2points
2out of 2found this question helpful.
1 answer
Answers
answer 1
I don't know how to set it for the missed calls yet, but I can give you some directions for the unread text messages part.
Please follow this path: Messages - Settings - General settings - Alert Repetition - now tick one of the 4 options. Hope it helps. ciao
answered 3 years, 5 months ago
arcid63
Italy
-2points
2out of 6found this answer helpful.
Question

Can I download Skype on my 355? Thnkx

asked 3 years, 8 months ago
Saul
Mexico
on Ch@t 335
-4points
0out of 4found this question helpful.
1 answer
Answers
answer 1
No you can't since this is not a smartphone!!!
answered 2 years, 9 months ago
Spookstreet
-1point
0out of 1found this answer helpful.
Question

Ebooks

Is there an ebook reader on the phone?
asked 3 years, 6 months ago
MacGubligan
Cumbernauld
on Ch@t 335
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
No, there's no e-book app in Ch@t335, I'm afraid.
The only thing you can do is bookmark the wap pages of sites offering full book reading for free, i.e. movly.
Speaking of apps, the phone features a very nice and updated dictionary , which you hardly find in other mobiles or smartphones, nowadays. Please go to Apps - Dictionary and simply type the word you're looking for. Ciao PS: the pic was taken with my Ch@t335 in Camargue, FR, last July.
User submitted photo
answered 3 years, 4 months ago
arcid63
Italy
-1point
0out of 1found this answer helpful.
Question

Why don't any of the file formats work?

This phone (Chat 335) is supposed to read the following file formats - mp4, doc, pdf, txt, xls. You can transfer these files to the phone or the sim card and read them from your PC, but the phone just won't handle the files. Is anyone else having trouble with this? It's one of the reasons I bought the phone. Firmware is up to date, and I've tried a multiple sd cards. Have I been sold a pup or has my quarter century in IT been totally wasted?
asked 3 years, 6 months ago
Disgruntled
Walsall, UK
on Ch@t 335
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Hi,
Please call our technical team on 03307267864 and choose option 3 and option 1. We require further details from you to solve the issue.
answered 3 years, 3 months ago
Samsung customer service
-3points
1out of 5found this answer helpful.
Question

Supporting mp4 and 3

What can I do to watch mp4 or 3gp videos on my Ch@t 335? Not all the files I download are compatible, it seems. I usually convert my video files into mp4 and 3gp by using RealPlayer. This used to work with my old phones, not with my Ch@t 335. Thanks for helping.
asked 3 years, 5 months ago
arcid63
Italy
on Ch@t 335
-1point
1out of 3found this question helpful.
1 answer
Answers
answer 1
Hi,
In order to deal with this issue please call our technical team on 03307267864 as we need more information to assist you further.
answered 3 years, 3 months ago
Samsung customer service
-1point
0out of 1found this answer helpful.
Question

When you access the wi-fi there are certain wireless broadbands the ask you for a password where do you find the password ?

asked 3 years, 5 months ago
Pete
on Ch@t 335
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi Pete,

These passwords are security passwords designed for to ensure no unauthorised access. The password is on the router itself as a WEP key. You will need the bill payers permission for this.
answered 3 years, 3 months ago
Samsung customer service
0points
0out of 0found this answer helpful.
Question

Does it have chat style messaging?

is the messaging like what the IM would be.

Like the iphones and other phones are like.
asked 3 years, 5 months ago
Potter123
UK
on Ch@t 335
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi,

Yes the messaging is in the IM style, this was part of the design specification.
answered 3 years, 3 months ago
Samsung customer service
0points
0out of 0found this answer helpful.
Question

Can you change the text ringtone and how much does it cost?

On my current Samsung phone I am not able to change the text ringtone (Samsung Monte) and I can't seem to find the cost anywhere. If you could answer this dat would be gr8!
Tx
asked 3 years, 5 months ago
Chuck
on Ch@t 335
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
It doesnt cost anything! You got to settings-sound profiles-edit-MMS alert tones and change it to one pf the choices there. Hope this was helpful x
answered 2 years, 9 months ago
Phone addict 101
+1point
1out of 1found this answer helpful.
Question

What Programs can sync with this Phone?

Can I use this phone (Samsung Ch@t 335) to sync with Microsoft Outlook or Google (Gmail) Contacts?
Thanks in advance
asked 3 years, 4 months ago
Raheem
Karachi
on Ch@t 335
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Raheem, At the moment this is not possible as the Ch@t does not have a high enough specification. Also the computer software it runs with is PC Studio which will not support that request either.
answered 3 years, 3 months ago
Samsung customer service
0points
0out of 0found this answer helpful.
Question

How do I play music albums in the correct track order?

I have bought an 8GM SD micro disk and downloaded around 80 music albums onto it. The problem is, if I go into the Music function and open an album, the only option I appear to have is to play the tracks in alphabetical order, or in the reverse order in which the individual tracks were added to the disk. Alternatively, I can open the album through the file manager and get it to display the tracks in the correct order, but if I try to play them I have to keep prompting it to play each successive track! Can you help?
asked 3 years, 4 months ago
ColinH
Basingstoke
on Ch@t 335
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Colin, The only way that this will be possible will be to copy a play list to the media software on the phone memory. I.E. ''My files'' and then ''Add to Playlist''.
answered 3 years, 3 months ago
Samsung customer service
+1point
1out of 1found this answer helpful.
Question

what is rx only network and data?

asked 3 years, 3 months ago
roppa
newcastle upon tyne
on Ch@t 335
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi, please elaborate on your enquiry, giving details of which product this is in relation to.
answered 3 years, 2 months ago
Samsung customer service
-1point
0out of 1found this answer helpful.
Question

will the internet browser on this get upgraded? it currently has acsess netfront 3.5 on it.

asked 3 years, 3 months ago
roppa
newcastle upon tyne
on Ch@t 335
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi, at the moment we do not have any information on a future update that will do this. As always you can sign up to our website to get the latest news on updates and products. As soon as we know, it will be posted there.
answered 3 years, 2 months ago
Samsung customer service
0points
0out of 0found this answer helpful.
Question

Where can i get bud style in ear headphones for my samsung ch@t with inbuilt antenae for radio?

I am looking for bud style in ear headphones for my samsung ch@t that will allow me to listen to the radio. Normal headphones do not work with the radio
asked 3 years, 3 months ago
strutz
scotland
on Ch@t 335
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi, check our spare parts website www.4mysamsung.com to see if they have anything suitable.
answered 3 years, 2 months ago
Samsung customer service
+1point
1out of 1found this answer helpful.
Question

if i use payg can i use the ch@t 355 for tethering and will it cost?

buying new car wich needs tethering to update info
asked 3 years, 3 months ago
jack
newcastle uk
on Ch@t 335
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Jack, the Ch@t 335 does not support wireless tethering, you will need to connect the Ch@t to the source via USB cable to achieve a similar result. This will require the use of the internet and unless you are connected to WiFi and dependant of your Tariff, this will cost.
answered 3 years, 2 months ago
Samsung Customer Service
0points
0out of 0found this answer helpful.
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