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Most Recent Questions
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Customer Questions & Answers for
samsung Galaxy Tab 3 10.1 4G & Wi-Fi (White)

The Samsung Galaxy Tab 3 10.1 is everything you and your family want in a device. From its sophisticated design, which boasts a stunning 10.1 WXGA display, to the enhanced multimedia experience, it is the ultimate companion. Other cool features include Dolby Digital Plus audio, Samsung Hub service and Story Album. So, whether you are planning to stay at home or venture outdoors, this tablet is the perfect partner and will always have something to keep you entertained.
Customer Questions & Answers:
15 Questions
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13 Answers
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Questions & Answers for samsung Galaxy Tab 3 10.1 4G & Wi-Fi (White)

Question

Why would my emails have stopped updating to be Tab ?

My Tablet is stuck at 17/11/14 20.19 and even though I use the Sync Now option and also refresh, it wont change !! This has happened on a few occasions and I have had to restore the factory settings. Is there another way to fix this ?
asked 1 day ago
Huey
Cheshire
on Galaxy Tab 3 10.1 4G & Wi-Fi (White)
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Question

How do I access/change a password when accessing Wi-F-?

asked 5 months, 3 weeks ago
kjohn
Brighton
on Galaxy Tab 3 10.1 4G & Wi-Fi (White)
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Question

can I connect to wireless printer from my tablet?

asked 8 months ago
Tessa
London
on Galaxy Tab 3 10.1 4G & Wi-Fi (White)
-1point
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answer 1
HI Tessa,

Yes this is possible but please ensure both your printer and your tablet are connected to the same Wi-Fi network.

Thanks
answered 8 months ago
Samsung E-Support
+1point
2out of 3found this answer helpful.
Question

Does this device have a built in GPS so I can use it as a navigation device at sea?

I need a device that I can down load sea charts and navigation app (Navionics) and I can then use the device to identify where I am at that precise moment
asked 6 months ago
Malcolm
Suffolk UK
on Galaxy Tab 3 10.1 4G & Wi-Fi (White)
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answer 1
Hi Malcolm,

This device does have A-GPS built in, however we cannot guarantee compatibility with any third party application.

Thanks
answered 6 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Can the Galaxy Tab 310.1" take a 64GB micro SD memory card

asked 7 months ago
anthea1952
Northumberland
on Galaxy Tab 3 10.1 4G & Wi-Fi (White)
+1point
1out of 1found this question helpful.
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answer 1
Hi,

Yes, the Tab 3 10.1 will accept a memory card up to and including a 64GB card.

Thanks.
answered 6 months ago
Samsung E-Support
+4points
4out of 4found this answer helpful.
Question

How do I download our CDs?

Im thinking of buying a Samsung Galaxy Tab 3. I want to put our CD collection onto it, as it has an SD slot. What stages would I go through to download our CDs onto it? I want to use its SD memory, not subscribe to a cloud, and I want the CDs to be easy to browse through, with downloaded artwork.
asked 7 months ago
Hugh Alexander
Oxfordshire
on Galaxy Tab 3 10.1 4G & Wi-Fi (White)
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answer 1
Hi Hugh,

Please note that the information on these CD’s will need to be transferred onto the SD on a PC as the Tab does not have that capability.

Also if these CD’s have a copywriting protection on place you may not be able to move the information onto the SD Card.

Thanks.
answered 7 months ago
Samsung E-Support
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Question

How can I connect a Tablet Samsung Galaxy Tab 3 to a projector?

I have already a Micro Usb to Vga cable
asked 10 months ago
carlodorna
on Galaxy Tab 3 10.1 4G & Wi-Fi (White)
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answer 1
Hi,

This will depend on the model and brand of the projector you are using.

To help your further with this, we recommend you contact a member of our technical support team on 0330 726 7864.

Thanks
answered 10 months ago
Samsung E-Support
-7points
1out of 9found this answer helpful.
Question

Can you make phone calls with the Galaxy Tab 3 10.1 inch tablet to other mobile phones using 4G mobile broadband and not WiFi ?

asked 10 months ago
trigan
on Galaxy Tab 3 10.1 4G & Wi-Fi (White)
-1point
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answer 1
Hi Trigan,

You can use this tablet to make internet calls to other mobile phones when you are connected to the mobile data and not connected to the Wi-Fi.

Thanks
answered 10 months ago
Samsung E-Support
-6points
0out of 6found this answer helpful.
Question

can I sync my Tab3 with my S4?

I've just bought a new Tab 3 10.1 and S4 and want to sync my calendar and contacts etc. Can it be done and if yes how?
asked 10 months ago
phil092
on Galaxy Tab 3 10.1 4G & Wi-Fi (White)
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answer 1
Hi Phil,

You can do this though a Google Account.

Once the same Google account is set up on both devices you will be able to sync your contacts and calendar to your Google account and then sync the same account on the other device.

You can find instructions on setting up your Google account on your devices by visiting the link provided:

http://skp.samsungcsportal.com/inte...

Thanks
answered 10 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

does the tab 3 support sky go app as tab 2 does not

asked 1 year ago
bri2sutton
Manchester
on Galaxy Tab 3 10.1 4G & Wi-Fi (White)
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answer 1
Hi Bri2sutton,

Unfortunately the Tab 3 10.1 is not compatible with the Sky Go application.

The only compatible Samsung tablets are listed below:

• Galaxy Tab 2 7.0
• Galaxy Tab 3 7.0

Thanks
answered 11 months ago
Samsung E-Support
+2points
3out of 4found this answer helpful.
Question

Can Samsung 3 10.1 ( 4G + WIFI ) Tablet be used as a Phone too ? 4G Compatible and what is the price for 32 GB?

asked 1 year ago
shachjoshi
Coventry, UK
on Galaxy Tab 3 10.1 4G & Wi-Fi (White)
-1point
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answer 1
Hi,

Please kindly be advised that the Galaxy Tab 3 10.1 4G + Wifi allows the user to make use of internet connection via mobile data when not connected to Wifi.

Please note you are unable to make voice calls using the tablet as you would with a mobile phone, however you can make voice calls via the use of a third party application such as Skype which can be downloaded from the Google Play Store.

You can visit the Google Play Store and search for apps by visiting the following link:

http://play.google.com/store

Please also be advised that as samsung do not currently sell products directly to the public we are unable to provide you with a price for this model. You will need to contact an electronics retailer for further information.

Thanks
answered 1 year ago
Samsung E-Support
+1point
3out of 5found this answer helpful.
Question

Instructions

Can I download the instruction guide in English?
asked 1 year ago
Cookie
on Galaxy Tab 3 10.1 4G & Wi-Fi (White)
+1point
1out of 1found this question helpful.
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answer 1
Hi Cookie,

Yes, you can download the User Manual in English.

Please click on the following links:

PDF. Pages 2 – 13 is in English:

http://downloadcenter.samsung.com/c...

Link from Samsung UK website:
http://www.samsung.com/uk/consumer/...

Thanks.
answered 1 year ago
Samsung E-Support
+3points
3out of 3found this answer helpful.
Question

When black color available?

asked 1 year ago
Denis
on Galaxy Tab 3 10.1 4G & Wi-Fi (White)
+1point
1out of 1found this question helpful.
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answer 1
Hi Denis,

Currently the Tab 3 10.1 (4G & WiFi) is only available in white in the UK.

We have no information at present regarding the release of different colours.

You can keep up to date regarding new releases and updates by visiting the link below:

http://www.samsung.com/uk/news/

Thanks
answered 1 year ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

My Samsung Tablet 3 does not syncronise nor send mails today. Could you please help

Just switched the tablet on after 2 weeks and does not synchronise
asked 11 months ago
Anonymous
on Galaxy Tab 3 10.1 4G & Wi-Fi (White)
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1 answer
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answer 1
Hi,

Please kindly note that your master sync may not be enabled.

To enable this follow the steps provided;

1.) Open the notification panel by pressing on the time.

2.) Within the quick settings highlight the sync option green.

If the problem persists call our Galaxy Team on 0330 726 7864.

Thanks.
answered 11 months ago
Samsung E-Support
-1point
1out of 3found this answer helpful.
Question

What is the best network to put my 4g tab3 on

I travel around the lake district alot and I am not sure what the best network is so I can buy a micro sim and can you use a nano sim in the tab 3
asked 11 months ago
Anonymous
on Galaxy Tab 3 10.1 4G & Wi-Fi (White)
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answer 1
Hi,

We recommend contacting different network providers to check signal in the particular area you are visiting.

The tab 3 10.1 is compatible with micro SIM cards.

Thanks
answered 11 months ago
Samsung E-Support
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