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Most Recent Questions
Recent Question:
how can I view a video download from my email? it downloads, but I don't know how to access it. thanks.
Recent Question:
Can i connect the Galaxy Tab 2 to a smart tv
Recent Question:
can you add credit to use the internet when wifi is not available?
Recent Question:
how to download to 32GB SD card on Galaxy tablet 2
Recent Question:
cannot open my books on my tablet 2.7
Questions with Most Recent Answers
Question:
can you put a sim card into the tab 2 10.1 wifi 16gb?
Question:
my tab charge went out.......now its not charging and it wont turn out and even if it does it wont go after initial samsung logo
Question:
does this tablet support adobe flash player ?
Question:
Can i connect the Galaxy Tab 2 to a smart tv
Question:
how can I view a video download from my email? it downloads, but I don't know how to access it. thanks.

Customer Questions & Answers for
samsung Galaxy Tab 2 10.1 3G & Wi-Fi (Black)

GALAXY Tab 2 (10.1) brings the tablet experience to you and your family, inspiring everyone to relax and have fun together. Sharing multimedia has never been easier or more enjoyable, especially in the comforts of your own home. Sprawl on the couch with a new interactive game, read e-books to your children or watch smart TV together in the den __ you’ll love the freedom to share. Whether you want to communicate by ChatON messaging, multi-people video call via Hangouts, all the options are right here. Robust dual core processor supports the latest Android 4.0 platform (Ice Cream Sandwich) with evolved UI and innovative ICS features. Slim, fast and irresistibly outfitted with full Google Mobile apps and services like YouTube and Google Search that you and your loved ones can’t live without __ especially on a device as family-friendly as GALAXY Tab 2 (10.1).
Customer Questions & Answers:
102 Questions
 | 
55 Answers
Overall Rating:
4.364 out of 5
4.4
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Questions & Answers for samsung Galaxy Tab 2 10.1 3G & Wi-Fi (Black)

Question

we have bought a samsumg tab 2 with the promise of £50 cash back but we cannot find anywhere to make the claim

asked 1 year, 11 months ago
pippa
on Galaxy Tab 2 10.1 3G & Wi-Fi (Black)
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Question

Can you confirm whether Antivirus Software is required for a Tab 2 10.1

Having just purchased a Tab 2 10.1" I am unclear from either the instructions or the internet, as to whether Antivirus software is actually required for Tab 2, please confirm
asked 1 year, 10 months ago
jsw42120
on Galaxy Tab 2 10.1 3G & Wi-Fi (Black)
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Question

does the tab have a usb input?

asked 1 year, 10 months ago
steph
Crete
on Galaxy Tab 2 10.1 3G & Wi-Fi (Black)
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Question

how do you multi delete photo's in your gallery

habe the samsung note tablet 10.1 and cannot seem to multi delete photos now i habe uploaded them to dropbpox
asked 1 year, 10 months ago
lesleyjane01
on Galaxy Tab 2 10.1 3G & Wi-Fi (Black)
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Question

HDMI Connection to TV

Can you tell me how I can connect my Tab 2 P5110 to a TV via HDMI, or any other type of connection. I can see there are connectors available for Tab 1, but I can't find anything suitable for the later model.
asked 1 year, 10 months ago
RJC1066
Nottingham
on Galaxy Tab 2 10.1 3G & Wi-Fi (Black)
-1point
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Question

will there be hdmi cable or Allshare DLNA dongle available for Tab2 P5100 ever? This was advertised with tv/hdmi out?

asked 1 year, 9 months ago
Tume
on Galaxy Tab 2 10.1 3G & Wi-Fi (Black)
-1point
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Question

I wish to print text via a wifi link. How is this done please?

asked 1 year, 9 months ago
Roz Sykes
Bude, Cornwall, England
on Galaxy Tab 2 10.1 3G & Wi-Fi (Black)
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Question

how do i move the cursor when editing text. the cursor does not move to the place i point and will move to random places in the text

asked 1 year, 3 months ago
carl
liverpool
on Galaxy Tab 2 10.1 3G & Wi-Fi (Black)
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Question

Can I synch my tablet with my galaxy S3 miniphone

asked 1 year, 8 months ago
Anonymous
on Galaxy Tab 2 10.1 3G & Wi-Fi (Black)
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answer 1
Hi,

The 2 devices can be synced via bluetooth to send files to each other yes.

Thanks.
answered 1 year, 8 months ago
Samsung E-Support
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Question

i have a samsung s3 smart phone. can i send messages to my samsung galaxy tab2.

i have a smart andriod phone and i receive messages for my business . can i then send them on to a work college that has the samsung galaxy tab 2.. THE IPAD has a celullar option (which you pay for)does the tablet have the same thing??
asked 1 year, 3 months ago
Garage Bartletts
isle of wight
on Galaxy Tab 2 10.1 3G & Wi-Fi (Black)
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answer 1
Hi Garage Bartletts,

There may be third party applications which will allow this feature however we cannot recommend one to you in particular. You can download third party applications from the Playstore.

Thanks.
answered 1 year, 2 months ago
Samsung E-Support
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Question

Is there any software/firmware updates available for my Galaxt 10.1 (GT-P5100P)

Looking for updates my version is 4.0.4
asked 8 months ago
Anonymous
Edinburgh, UK
on Galaxy Tab 2 10.1 3G & Wi-Fi (Black)
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answer 1
Hi,

This will depend what network your tablet is on. You can check for firmware updates available for your device through our Kies program which you can download from our website, or from the link provided:

http://www.samsung.com/uk/support/u...

Thanks
answered 8 months ago
Samsung E-Support
-10points
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Question

Why cant I export to my SD card on the 10" tablet?

I keep being told that I am unable to move apps etc to the SD card
asked 7 months ago
Frustrated
Scotland
on Galaxy Tab 2 10.1 3G & Wi-Fi (Black)
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answer 1
Hi,

Please find more information regarding this on the following link;

http://skp.samsungcsportal.com/inte...

Thanks
answered 7 months ago
Samsung E-Support
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Question

I have a samsung galaxy tab 10.1 18 months old and the battery doesnt hold a charge. I think it needs a new battery is this possible?

Where do I get the battery from and how much are they? It would be appreciated if someone can get me an answer many thanks mike
asked 5 months, 3 weeks ago
Doylem
England
on Galaxy Tab 2 10.1 3G & Wi-Fi (Black)
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answer 1
Hi Mike,

It is possible to get replacement batteries. You would need to visit your local Samsung repair centre to get a quote http://www.samsung.com/uk/storelocator#

Thanks
answered 5 months, 2 weeks ago
Samsung E-support
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Question

Why by inserting sim card into GT-P5100 the WiFi and GPS wont work?

After I insert sim card into my device (Samsung Galaxy Tab 2 10.1/ GT-P5100) it doesnt recognize any wireless network around and its GPS doesnt work. I have tried many times by turning off the device and other ways but it still has the problem. Worse than that is that I have to "Reset to Factory Settings" to make everything work again.
asked 5 months, 3 weeks ago
AlirezaH
on Galaxy Tab 2 10.1 3G & Wi-Fi (Black)
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answer 1
Hi.

Due to the nature of your query it sounds like one of our agents may need to go through a few troubleshooting steps with you. Please call our contact center on 0330 7267864.

Thanks
answered 5 months, 2 weeks ago
Samsung E-support
0points
1out of 2found this answer helpful.
Question

what type of sim card using in samsung galaxy tab5 model number SM-T310

what type of sim card using in samsung galaxy tab5 model number SM-T310
asked 5 months, 1 week ago
naveen
chennai
on Galaxy Tab 2 10.1 3G & Wi-Fi (Black)
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answer 1
Hi Naveen,

The SIM card for a SM-T310 is a micro-sim. Hope this helps.
answered 4 months, 4 weeks ago
Samsung E-Support
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Question

Why does my Samsung start to charge

Why does my Samsung start to charge then stops?
asked 4 months, 1 week ago
Caarole
UK
on Galaxy Tab 2 10.1 3G & Wi-Fi (Black)
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answer 1
Hi.

This could either be an issue with the battery its self or the charger. I'd recommend taking the device to your local Samsung service centre to have the device looked at by one of our engineers. You can find your local service centre using the link below.

Hope this helps.

http://www.samsung.com/uk/support/servicelocation/
answered 4 months ago
Samsung E-Support
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Question

Samsung Hub issues

My galaxy tab 2 has samsung hub. When I open the app it says that the page I am looking for has eithet been removed or is down. It has been like this for over a week. Any ideas or can I just remove the app itself. I have already done a force stop and cleared the cache
asked 4 months ago
dstlouis
London
on Galaxy Tab 2 10.1 3G & Wi-Fi (Black)
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answer 1
Hi.

I recommend performing a factory data reset on your Galaxy Tab 2. You can do this by following these steps:
Settings → Back up and reset → Factory data reset → Reset device → Erase everything.

Performing a factory data reset will erase all data from your device. I advise that you back up your data on Samsung KIES. Please see the link below to find all of the information and tutorials on Samsung KIES:

http://www.samsung.com/uk/support/usefulsoftware/KIES/

Hope this helps.
answered 4 months ago
Samsung E-Support
0points
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Question

my tab 2 is stuck on samsung logo

My tab 2 is stuck on the samsung logo after update ive managed to get to manufacturers settings but have no idea what to do ,ive tried factory reset and reboot nothing works please help
asked 1 month, 1 week ago
will1uk
on Galaxy Tab 2 10.1 3G & Wi-Fi (Black)
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answer 1
Hi.

Due to the nature of the issue I recommend contacting your nearest repair centre. Please visit the link below which will aid you in locating it.

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 1 month, 1 week ago
Kirsty Grayson
0points
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Question

Why cant I log into any of my online accounts on my tab.2

In order to be able to log into my various online accounts, I have to set it up. However, I am told that I have reached the max no of accounts. Not sure if I need to change something in the settings. I thought the idea of a tablet was to allow you to log into any website like you would on a laptop
asked 3 weeks, 5 days ago
Phil0017
London
on Galaxy Tab 2 10.1 3G & Wi-Fi (Black)
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answer 1
Hi Phil,

This may be due to the type of accounts you are trying to log on to. You should be able to log on to your accounts through the internet browser but there will be limitations due to the amount of memory they will take up on your Tab 2.

It might be worth giving our contact centre a call as we could use more information on the type of accounts you are trying to access and to see if there is anything we can do help you with this.
http://www.samsung.com/uk/info/contactus.html

Thank you.
answered 3 weeks, 3 days ago
Samsung E-support
0points
0out of 0found this answer helpful.
Question

How to get my tab 2 10.1 again working?!

I can't change nothing on my tab! When I start reset my tab nothing is happen. My tab is hanging, that's mean that I can use the Internet without a problem but I can't make any changes to my tab! When I try to change the time the tab switch off by them self. When I try to install a up the tab switch off, when I try to change my wallpaper the tab switch off. When I try to reset it nothing happen! What can I do? My tab is like frozen but I can still use all application just I can't change them!
asked 1 year, 7 months ago
Anonymous
Exeter
on Galaxy Tab 2 10.1 3G & Wi-Fi (Black)
-5points
1out of 7found this question helpful.
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1 answer
Answers
answer 1
Hi,

Please contact our Mobile Support team on 0330 7267864 to allow us to take some further details from you.

Thanks.
answered 1 year, 7 months ago
Samsung E-Support
+1point
3out of 5found this answer helpful.
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